I had my A/C "repaired" at the AAMCO on INA Rd in Tucson. Three days later it was down again. I was…read moreon a business trip so went to AAMCO thinking that when I was back in town in Phoenix that I could trust a reputable national chain like AAMCO. I went to four different shops here in town & nobody would honor the warranty on my $400 repair. The best offer I received was for $600 they would redo teh work correctly. I reached out to AAMCO corporate board of directors & finally received a response form a Jacquline who played word games & explained why they won't back their work. For a Company that says it's Mantra is "We put the care back in car care." Its a disgusting lie. Then when they say "Every customer deserves a Warranty" it is straight up false advertising. The Ina Road store was the original rip off & none of the stores in the Phoenix metro area or corporate could care less. My A/C is still broken & no one cares so do yourself a favor & steer clear of AAMCO.

Firestone on Tangerine recommended AAMCO when my Jeep Wrangler started having clutch problems. I…read morecalled & talked to Jake & was surprised at the very positive "can do" atttitude. Took the Jeep in right away, didn't realize the inspection would be free which was a huge surprise to my husband & I. Clutch worked smoothly for 4 different drivers at AAMCO & also my husband, so we took it home. As soon as the clutch malfunctioned for me again, we called Jake & easily made arrangements to have it serviced. Jake & his crew went over & above excellent service & are very efficient & thoughtful. The work done was less than the quoted price so they are very honest which we sincerely appreciate. Highly reccomended this business!!

Mike is solid. He stands behind his work and his word…read more And even with experienced technicians and proper tools, sometimes, especially with a much older car, the work doesn't work quite right. And so then comes his word, "to make things right." Which he did! So, nice to have a shop run by a man with integrity, with good work, and competitive prices. Recommended!

It took me nearly a year to get my transmission done. It seems they promise customers a time frame…read morethat only exists to them. I observed another person quite angry bc his vehicle was not even touched within the time frame promised. After the $2k+ was paid to them, I still needed to return my car bc it still was not right. Too many excuses & promises for not a promised delivery. Will never go back there.

About five years ago, when one of our cars needed repairs, a good friend recommended AASTRO. We…read morecouldn't have been more grateful for that referral! Since then, we've brought all our vehicles here from an oil change, maintenance, or general auto repairs and every experience has reinforced why we keep coming back. Most recently, my son's car had a transmission issue and also needed some additional work. Patrick was wonderful! Always respectful and patient, taking the time to explain everything so we felt comfortable and informed. Ray, Graves, and the rest of the team made sure we were taken care of from start to finish. The mechanic who worked on his car did an outstanding job, and we truly appreciate the skill and attention to detail. It's rare to find a shop where everyone is honest, caring, and genuinely invested in their customers. We feel lucky to have found AASTRO Transmissions & Auto Repair and wouldn't trust our cars with anyone else. Highly recommend!

Dishonest, bad customer service. Patrick is straight up rude over the phone. Refuses to give even a…read morebroad price range over the phone, then gave me 3 estimates (incompassing other issues than the original problem) once I brought my vehicle in. All were 40-50% more than the estimated average according to chat gpt. Then once I finally go to pay for the final repair, they have added about $100 extra charges for 'shop materials' and other miscellanious fees. Why those weren't in the original estimate, I could never say, but it sure left me with the feeling that these guys are dishonest and sleazy. I've given them 2 separate repairs now, both times had similiar experiences. They tend to blame their behavior on 'corporate' and 'all repair shops charge these fees' and yet the others will include them (if they have them at all) in the orginal estimate instead of surprise fees at pickup. I highly suggest you avoid these people, very poor business practices.

I've unfortunately had to bring my 15 year old car to this shop twice in the past year…read more Fortunately, both times Brian has kept me updated with timely communication, and given me detailed estimates for required and "optional" work. If there is a problem with a repair or part, they gladly will fix it to your approval. No one loves spending thousands of dollars on repairs, but I've felt this shop is fair and honest with their work.

Brian & Kevin at the front desk were very nice. So was Eddie the shop manager…read more However, the was a long wait time for the work to be done on my car... Almost 2 weeks for what was proposed as a 2 day job. Halfway through the 2 week wait, I was told they had a lot of other cars & big jobs ahead of me. Is it possible to hire more technicians at this facility? After running their diagnostic test, I was told I needed a new fuel pump and a new fuel filter because my car was not priming properly upon startup. I believe this, because prior to dropping off my car, I did notice a 30 second delay before my car would turn over.I did have a new battery installed but that was unrelated. Eddie told me when I picked up my car on Jan13 that the new fuel pump& fuel filter "had fixed the problem... They had "repeatedly test started my car several times, it primed correctly within 3-5 seconds and I would have no further problems. But if I did, then call them & they'd look at it again to fix it at no cost to me." They also told me I needed a new serpentine belt, & they installed a new one. Eddie said on Jan13 that they had "test driven the car, and "the new belt was working great" & that "I would have no problems with the belt either". Not true. The new belt has continued to squeal loudly when I start the car, and at other times when I stop at a stoplight or stop sign. I am very disappointed. It makes me wonder, did they actually put in the 3 new parts? And if so, what was the quality of those parts? Were they OE? I notified this shop the very day I picked up my car on Jan13 (after I noticed the problems & issues driving home). I have also called several times since then. I was told they are still backed up with other customers cars. I did schedule another appointment to take my car back to this shop on Jan 28. Hopefully the problems will be rectified immediately and at no cost to me as promised in my warranty. I was hoping perhaps a different technician (not Alan) could take a look at my car and do the repairs or adjustments needed since it appears he (Alan) initially did not do them correctly. However, when I spoke to Eddie,he (Eddie) stated that is not an option for me... that Alan (the initial tech) needs to be the tech to do the followup. Is this standard procedure? Please advise. Thank you!

Tony, the owner/manager also represents Champion aluminum radiators & electric radiator fans as…read morewell. I brought my old Chevy truck to his shop for a new 4-core radiator. My 69 C20 suffered during the worst of the summer months while on the freeway & the AC running. A new Champion radiator did the trick immediately, no more climbing heat problem. Thanks to Tony & his great crew for the fix. Previously, Tony & his crew have rebuilt two automatic transmissions for me & never any problems. Yes, I would highly recommend this garage to my friends for transmission & radiator problems.

This place has impressed me once again. They fixed my daughters car troubleshoot the problem…read morerepaired the problem. Had the parts in stock. Had us done within a week and did not overcharge very impressive. I've been in this industry for over 30 years and this place always seems to impress I won't go anywhere else for this kind of Diag and repair.

Holy cow- I called them this morning, they took me in this morning, they've fixed it today...I'm…read moreback on the road 2 hours after arrival. Jeff was awesome!

Took my truck in thinking I may have a starter issue. They checked everything out and there was no…read moreissues. Fair and honest and completed in a timely fashion.

I drive from Green Valley up to Ina Rd. to have Patrick & crew keep my car in tiptop shape. Highly…read morerecommended, and I wouldn't trust my car with anyone else!

Pat Cooley was very responsive and accommodating. He let me bring my 1968 caddy in for service,…read morekept garaged overnight and serviced the transmission the next day. Stopped the leaks, did some work to the differential all at s very reasonable price. He also alerted me to issues to look out for on the Future. He is very into old cars and extremely knowledgeable and helpful

My Camaro's AC stopped working and it wasn't just a freon problem. The diagnosis was "broken blend…read moredoor actuator." I went to three places where I experienced rudeness, incompetence, and estimates of several thousand dollars as well as having to be without my car for weeks. Finding Pusch Ridge was like being able to breathe deeply after you've been holding your breath a long time. They were courteous, knowledgable, and confident. They ended up doing the repair in one day and for a lower price than any of the other places had quoted me. Even if Pusch Ridge Auto isn't close to you, it's worth the drive. You can actually trust them and enjoy interacting with them! The AC works like a dream now, just in time for summer in Tucson :)

Amazing service! The workers are so very kind! Genuinely grateful that they were able to squeeze me…read morein to fix my car!!

The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

They are accurate and treat their customers politely and honestly. They will check your tire…read morepressure and fill them air if needed if you are a regular customer.