Service is exceptional! Came across this place when a colleague of mine recommended them when I…read morefirst got my Camry. They are my go to place for all or my oil changes and scheduled maintenance checks. The staff is super friendly! Always upbeat and all smiles! You can call them or book online for services. They are super accommodating with your schedule. If you choose to drop off your car, they have a shuttle service to drop you off and pick you up when your car is ready. I normally schedule to wait and get my oil changed. They're quick and efficient and get you going fast so I never mind the wait. They will also rotate your tires for you, if you want, with your oil change. And there's also been times where they'll do a quick maintenance check with my oil change when I tell them I'm going on a long distance trip! They honestly treat you like family. This is why I'll keeping coming back. Thank you Klipper!

09/07/26: I was told I would be able to speak to the…read moremanager, Jonathan Lunk, about my experience. I was told he would give me a call at the phone number on file. It's been almost 2 weeks and no call.

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

Friendly Automotive on Ina Road in Tucson is a GREAT place to take cars when work is needed! The…read morestaff there are "FRIENDLY" definitely, and they always do a great job maintaining my car! So glad that I have found this wonderful automotive facility!

The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

Vehicle was taken on time for an oil change and completed when they said it would. There were no…read moreheavy attempts to sell additional services or parts. Coming back in 5,000 miles.

Don't ever take your car here. Unprofessional and over priced. They messed up my car.There coupons…read moreare a trick to get you in. I complained to corporate they never got back to me. I'm considering dropping my membership. Now I have to take my car back for things they didn't do and fix things they broke. After 2 and ahalf weeks they had my car. They don't seem to care. They don't even deserve 1 star.

My Camaro's AC stopped working and it wasn't just a freon problem. The diagnosis was "broken blend…read moredoor actuator." I went to three places where I experienced rudeness, incompetence, and estimates of several thousand dollars as well as having to be without my car for weeks. Finding Pusch Ridge was like being able to breathe deeply after you've been holding your breath a long time. They were courteous, knowledgable, and confident. They ended up doing the repair in one day and for a lower price than any of the other places had quoted me. Even if Pusch Ridge Auto isn't close to you, it's worth the drive. You can actually trust them and enjoy interacting with them! The AC works like a dream now, just in time for summer in Tucson :)

Amazing service! The workers are so very kind! Genuinely grateful that they were able to squeeze me…read morein to fix my car!!

very bad customer service!!! I spent an hour and a half at…read morethis location trying to fix a slow leak in my tire and I woke up this morning with a flat tire. I didn't know I double check somebody else's work and I don't even work there

Matt & team was really helpful with my oil change! Really appreciate the communication & ability to…read moreget things done fast. Will be coming back!! Thank you to everyone.

I have been using Firestone for years, and despite a few hiccups...trusted them. I had a dive…read moretrip planned to San Carlos Mexico, so I took time off work to make sure my car was ready for the trip. I made an appointment on July 10th @1300 to get my car checked. I arrived, was waited on and sat for two hours waiting for my car. Josh came over at about 1530 and told me my car was all good. I said "really?...the battery was checked, hoses etc"? (I noted my car was sitting where I could see it almost the whole time I was waiting...) Yep all checked, and good to go -I was told. I asked Josh what I owed....nothing. Also no paperwork to show what had been done. I trust the car professionals to do the right thing. My battery died in Mexico, and when the lovely people at Autozone in Guayamas popped the cover off my battery, the enclosed pictures are what I saw. I was FURIOUS. On what planet is THAT BATTERY in acceptable condition. I get back from Mexico and go to Firestone to ask WTF. Josh was there and I showed him the photos, and watched him tap dance around their procedures. I said " My concern...Josh...is either some one did not check the battery at all, and I was lied to, or there is a service person who is quite inept at his or her job. This was not a mistake........this was a decision" Josh finally acknowledged the battery was not in good working order....and....offered me .....a free oil change my next visit. A free oil change. There will be no next visit. My relationship with Firestone has gone bad....just like the battery they said was good to go.

Came in because one of my tires lost a battle to a nail. Didn't make an appointment and came in…read moreafter pep boys said they were too busy. Carlos saw that I rode in on a donut tire and got me in quickly. After my tire was replaced Sean educated me that they checked my other 3 tires and wanted to just let me know that they were getting close to bald. Sean mentioned a buy 3 get 1 free deal for new tires. At first I wanted just the one but he gave me an estimate of the mileage left on my other tires and I felt like his idea was out of the best interest of my vehicle; not like how other places throw random things like air filter and windshield wiper replacement for a gouged price. This place rocks. Genuine people, very friendly and professional customer service, and efficient work! If you're limping on a donut tire come here for a solid deal and solid people!

I was referred to this place by my friends listed below!…read more The name got me to start with. "Honest," yea right! Well, being from Vail Arizona and going to northern Tucson via I-10 to find an honest mechanic emblazoned my mind in very limited possibilities. Then, to drive up to a property on old La Cholla blvd not having quite reached the much improved part of town was another suspicious pre-conclusion. Even worse, half the lot was a used car sales lot and the other was Honest Auto Repair... However, I WAS WRONG WRONG WRONG. Then, the truth started growing: Clean office with a very helpful person at the front desk. Clearly informed me what the costs will be. Quickly took my vehicle to the unseen garage. Came back and told be the approximate time to repair. Listened to the outside calls to the office. Listened more than talked. (For the most part!) Family run business. Same owner for both businesses. Researched very high public ratings. (check it out yourself) Included a very nice surprise for active and retired military. Well now it's a WIN WIN WIN. Best surprise of it all? About 50% less cost than the alternatives! Thank you Gabby, Ted, John and Lucy for refering me!

Fixed my AC right and treated me with excellent service. It's hard to find good mechanics like this…read moreone. Price for service was the best I have found in a long time. Consider me a lifelong customer.

Excellent technicians and service. A/C was out, but not for long! Pricing has always been fair and…read morehave been a happy customer for several years.

As someone who does a lot of work on their own car, it's very rare that I trust a mechanic and I'm…read morenot always the easiest person to deal with when it comes to my vehicles, so it's saying a lot when I recommend them as THE shop you can trust in Tucson. Prices aren't low or high but they're fair. Schedule in advance with them because they have a lot of loyal customers that keep them busy.

Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!