honda clovis north is the worst!!! very poor customer service!!! been trying to get recall service done on my honda civic 2022. i keep getting the run around. i've contacted them 4 times already and i keep hearing, "one of our service advisors will contact you soon regarding appointment for the recall service." it's been over a month now with no phone calls or emails from them. i recommend taking your services elsewhere if you want results!!! read more

Had a great experience with Dia! Would definitely recommending going to this dealership to see him! Was very knowledgeable and worked to make sure we were getting our payments to a comfortable price! read more

Honda North - CRV - Hybrid - Auto Repair Near Me - Clovis, California

General Manager is extremely professional, very quick to call back and answer any questions or concerns appreciate the help !

Scammers. Ok you can see I wrote a negative review before. The ONLY reason I came back is Honda told me I had an extended warranty for the passenger side airbag. They charged me $295 just to look at the car and had me wait 3 hours just to tell me it wouldn't be covered and that it's the drivers side. They assumed I knew nothing about cars and of course they recommended a ton of services and parts that were not at all necessary for my car. For example a transmission fluid service-I had just got one done two months ago. So, they recommended it without looking at it I guess. That right there is just one reason for the bad review but also I just think they over price in general they told me that my entire airbag system needed to be replaced and quoted me for over $1300. What's sad is the guy who gave me that rundown couldn't explain exactly what the issue was so I don't think he was very knowledgeable. so I went ahead and did some research and took it to a local mechanic in Auberry (Dave's auto) who told me it was in fact just one part of the system and that it would be $250 for the genuine factory part and labor. :D read more

Honda North - Hilarious - Auto Repair Near Me - Clovis, California

I bought a used car from Honda North in March 2024. I drove the car like normal only putting on 450 miles a month and 10 months later the engine blew out. Since the car was used the dealership didn't offer any warranty so now I'm looking for a new car and I won't be coming back to Honda North for that purchase. read more

Honda North has the best customer service in the car dealership business in town. Their staff is always willing to accommodate to their customers schedules and make sure you are happy with their service and labor. Every time I need an oil change or any type of service, I get a great experience. I took my Honda car to get detailed and the guy said my highlights were too damaged and needed to be replaced. I was willing to replace my headlights, so I called Honda. Each headlight is $1k due to the model of my car :( then they told me the headlights only needed to be buffed out. For $149, my almost replaceable headlights look like new now! I am sooooo happy! Eric and Jonathan were such great sports and helped me with my headlights (service and parts employees). My headlights look unrecognizable now. read more

Honda North - After - Auto Repair Near Me - Clovis, California

See all

Went in there today to look at a pilot for a 3rd vehicle to be used for just road trips 30 month 15k 2200 down These guys were charging $950 a month for a car with cloth seats they r not in a business that need WE local ppl need to support remember it's a Honda not a BMW X7 Those who know this is my 3rd dealer I tried to do business in Fresno with and they all deserve to shut down or layoff there incompetent sales managers who act like they own the damn dealership, again it's a Honda not a luxury brand Ppl remember the dealers who r honest and the ones that are thieves and take your $$$ down south like I am about too read more

11/21/23 scheduled service 60k left car with Honda 24 hrs picked up 11/22/23 plenty of time to obtain a safe maintenance on our vehicle before our trip to Vegas 11/24/23. Picked up car 11/22/23 no issues up until we finished grabbing coffee and a filled up before hitting the freeway. As we hit the 168 freeway we suddenly heard a loud scrapping sound we quickly pulled over and inspected issue. When i inspected the car I found that the oil guard shield was hanging on by 1 fastener. Called Honda immediately drove car to Honda safety and now after an hr to repair and set back an hr they ended up installing a completely new guard underneath our car. $397 was the service cost for Honda to tell us that a "new tech" failed to fully correctly perform inspection and found that the tech failed to fasten the screws. This issues is very unacceptable and could have been a lot worse if on the i15 heading into Vegas. Service writer tried his best for damage control. I've emailed service manager and GM with all pictures and hope for a better outcome for this situation. read more

See all

I've been here numerous times and i hate it. Just recently came in and special ordered some parts to get my car back up and running i was promised it would be in on Tuesday. Called Tuesday afternoon since I never got a call for my parts. Talked too an employee and said he'd call me back and let me know if my parts came in. Provided him my invoice number and my cell phone. I never received a call back that day when I was promised a call "in a bit". I had too go in the next day and to get my parts. Other time. Bought an OEM Honda battery that failed prematurely. Brought it in and they "tested" if for an entire week saying the battery would pass every time. I tested it with showed 0/500CCA and a bad cell. After being charged it was only at 10.5v and it would not start the car unless it was jump started. I ultimately had too buy a battery cause I needed my vehicle back. Had 2 bad visits... I though maybe the first time was just a one time thing... But nope. read more

See all

I had the most wonderful experience the other day at Honda North. I was visiting the area from the Central Coast and was having a hard time connecting my phone to my new car. The sweetest young man Albert helped me right away! The other two dealerships I stopped at were not able to connect my phone and told me I needed a new iPhone instead of my old phone. Thank you Honda North for your help. read more

Called the Via, Internet Mgr. to inquire if a vehicle was still in their inventory. He stated yes, but would called me back because he needed to check something. Waited 45 mins. He never called, so I called back. He then told me that a customer had it for the next 5 days. I told him then I would look elsewhere. He then called back and said they would have the car back in 24 hours, late Wednesday. We then made an appointment for 10 am on Thursday. An hour later he called back and said great news the car is back could I come in tomorrow (Wednesday). I agreed and set a 10 am appointment. He then stated he was going to send me a link to get prequalified within 5 mins. After 15 mins I called back to give him my email and he stated that another salesman is show the car and if they don't buy it, he would send me the link. I have never dealt was such an unprofessional company. Buyer beware. I will never purchase or recommend Honda North Clovis, CA. read more

Poor customer communication , took my sister to look at a car that "hadn't arrived" when clearly stated we wanted to be able to see the car and when we got there it just magically appeared to be dropped off the day. Communication with credit application was very hard they wanted her to sign on a spot that said "joint credit" when in reality it was just her signing. Then , when they came out with an estimate of the total of the car all the add ons were "mandatory" or more like FORCED onto the deal not optional. I should not have to be forced to have paint and protection or some alarm system in my car if I don't want/need it. The finance guy came out to tell us this is how the dealership makes their money that it HAS to be added to every sale here with them and honestly it's disgusting!! they wouldn't even work with us on buying this car , 4k+ for their benefit so they can make money. Oh no! So to say the least we walked I am not letting my sister buy a car from this dealership, it's a JOKE!!! Do not buy here !! read more

I went into Honda North in Clovis in need of a reliable vehicle at a reasonable price. I was referred to Petra, and am very glad that I was. She was very knowledgeable, providing any and all information I was asking about what my options where, and clearly distinguishing the differences between them in a way that was easy to understand. I left the dealership with a remarkable Accord, content with my experience and service provided. The process was made quick and easy with the help of Petra and the Honda North team involved. I have gotten all of my cars in the past from this dealership, and would definitely recommend you shop here if you're looking for a reliable new or used vehicle. read more

We came here initially looking for a used vehicle. We knew what price range, payment and interest rate we wanted to achieve. We are Costco members so we were also hoping to get the Costco auto buyers discount that this dealership offers. From start to finish everyone was super nice and helpful. They were so patient, I went back-and-forth so many times on what I wanted to do. They worked with me each time and I never once felt pushed or rushed. I initially spoke to Maria on the phone and through email. At the time I decided I was going to wait on purchasing anything. After about a week, we decided we needed to get something done so we spoke to Petra and set up an appointment with her. When we got there, she passed us off to Jeff who was nothing short of great. We walked in at 3pm and ended up leaving close to 730pm because I couldn't decide. Jeff was so patient along the way. We test drove a used vehicle and a brand new vehicle. He worked up pricing on a used vehicle, a lease and a brand new car. He gave us all three scenarios that way we were able make the best decision. We decided to go with the brand new car and I cannot be happier. My APR is great and my payment is less than what I had thought it would be. The pricing was very competitive considering we had already visited another Honda dealership. I am extremely happy with my new Honda CRV. Thank you so much to everyone at Honda north for taking the time to explain everything in detail so we can make a decision that was best for our family. read more

Honda North - My new ride :) - Auto Repair Near Me - Clovis, California

I like coming to this Honda, I have had a great experience with my service and any repairs that are needed to my car. GEOVANNIis my service guy and he is awsome. Super friendly and welcoming read more

Honda North - Giovanni is always amazingly friendly - Auto Repair Near Me - Clovis, California

See all

Service department sucks ; horrible service that took all day and was charged over $400 dolors for a simple/small thing. Do not get serviced here. It took all day and there was no communication or anything plantation of why they charged to much. Thrives and liars ; both out front selling and especially in the "Service" department ABSOLUTE GARBAGE read more

My service advisor, Eric S., was outstanding. He worked with me to identify the issue with my CR-V and provided a timely solution, to include a complimentary wash!! Honda North is a customer centric dealership with a focus on service to its guests and building long-term relationships. read more

Did electronic diagnosis with them and they found nothing wrong. Next day my car wouldn't start. Came back because I live down the street thinking they'd help me out since I paid $200 for a diagnosis where they found nothing wrong, but nope. They didn't wanna help me with anything. Said they'd have to charge me again for another diagnosis. read more

This place is a joke. I wanted a specific color of a car and after the manager tried to push another color, he then made a promise that he will get the color I wanted the next day from another dealership. He even said that I will get it even if he has to hire someone to drive it from Selma to Clovis. I spent hours with them, discussing price, trade in value of my current car, and signed a few things. They even made me pay the deposit for the car. An hour after getting home, the salesperson called and said that they can't get the car after all. I took my money back and went and got the car I wanted from Clawson Honda that same night. read more

My service advisor, Chungyu, was a good listener when I mentioned which service items were very important to me. He assured the service would be performed. The MOST remarkable thing was that I received a video from the servicing mechanic! With my car up on the lift, he showed each location that he checked and which items needed service. My confidence in Honda North Service shot up! The credibility of the mechanic also shot up! I have NEVER seen anything like this. I hope ALL mechanics would use video as a Best Practice to improve communication with the customer and display transparency. No hiding things. NO deceptions. Just honesty and good business. I KNEW I was getting what I paid for. read more

Worst service and won't ever buy a honda vehicle again. They had the wrong adress and didn't contact me about a late fee for a leased car that I had on auto pay. It had charged me a $14 late fee. Once I paid for the entire car including the late fees I received confirmation my balance was paid in full. Then I received confirmation from my bank several days later that they had sent a delinquency alert to my bank. My credit score dropped 66 points. I called honda over 20 times through the last 6 months asking for help. I called 8 times asking for a manager and even went into the dealership to talk to a manager but over 6 months I was unable to speak to a single manager. In person the sales associate told me the managers were both too busy. On the phone I was told my issue didn't require escalation to a manager. Their associates on the phone are absolutely no help at all and I completely regret buying a Honda. I will never have anything to do with Honda again. read more

AVOID HONDA NORTH, PERIOD! It was one thing that the invoice was jacked up in price for their pre-applied clear coat ($799) and their auto theft alarm ($895) that they install so that their cars aren't stolen out on the lot, but running a credit check that LOWERED MY CREDIT SCORE 36 POINTS takes the cake!!! After sitting for three (3) hours with cash-in-hand we decided to leave in disgust and return the following day after getting some rest and thinking things over. We reviewed the invoice the next morning and came to realize that our $18,977 car had been raised to over $25,000 because these crooks also slapped on a $2500/100K warranty, when there already was OVER 50K MILES REMAINING on the manufacturer's warranty! After phoning them and having that removed we unsuccessfully could not remove the charges for the clear coat and alarm. So, some $22,000 later, we walked away with my car. I URGE anyone who reads this never to purchase a car from this place unless they stick to the sticker price with the normally added taxes and fees. Clovis Honda North must really be hurting for business. They have nice cars in their inventory but GO ELSEWHERE unless you have a few thousand dollars extra to spare. Oh, and by the way, Harold H., I removed your "Clovis Honda North" license plate frames from my vehicle and put them in the trash bin. read more

wow...made a recall appointment about a week and a half ago...even got 2 texts for appt confirmation...pulled up and whadya know...we dont have the parts we will have to reschedule...ok so i work nites and dont wake up in the mornings had this appt for over a week and no one could tell me b4 the appt..HORRIBLE...daughter took off work cuz she knew she wouldnt have a car...i was taking her car for her...and now yay for me i get to go back in january read more

I came in for an alignment and when they finished my vehicle they never called or notified me so it was just sitting at the service center for about 2 days until I called to check up on it. Do not get a diagnostics test here they are just price gouging a simple service. I will not spend any money here or any other Honda service center. read more

I was in the market for vehicles yesterday and planned on checking out dealerships in this area , 1. I wanted to make an appointment with Honda north because my family has bought 2 cars there in the past and growing up with Honda I've always trusted the vehicles and wanted to still enjoy Honda so giving this review isn't about the brand or the work they accomplish there . This is purely the customer service for one sales man . 2. Mr. "Art" I wish his name could paint the picture of how horrible I had my experience there . I come in with my family and he's the first to greet me , we talk about the car I was looking at and I just wanted to see if there was a deal of negotiation we can continue with but already off the bat it was a "let's sell this to this guy as fast at I could type of conversation " I felt no real common grounds we could build off of it was just being felt forced into purchasing the vehicle . Give in mind I wanted the car cheaper than what is the mark up but when I put that out there he said "let's pretend we aren't buying a car" like he was ridiculing me for attempting to ask for a better deal. Right there and then I thought to myself "wow this guy is a piece of shit " and he shows exactly why there are people who really want to help others out and those who don't give a fuck . Example of that is I went to two other dealer ships right after and both sales man were outstanding gave me their card and helped me find a great deal in my budget and what I wanted just goes to show you that the "power of dreams" doesn't apply to their needs of power of money! Check out Andrew from Toyota And Naween from Subaru Both had what Art had and that is the opportunity to help both him and the customer. Congrats I'm now a proud owner of a Subaru . read more

Great sales and service staff. The service is fast with no unwanted surprises. If you own a Honda or any other make, bring it here for service. read more

Update: Still love my car. After responding to HN via email, I still never heard from them. I also found out they bait and switched my loan rate. Not sure how a repeat customer with a 800 credit score gets a higher interest rate, but okay. I refinanced with my own CU. Buyer beware... whatever decent service and honesty they used to have at HN is long gone. Great product, shitty service. read more

Love the care my car gets at Honda North. Prompt service as well. Abel did a great job in facilitating my battery got changed out in a very timely way. read more

Brought in a car for recall repair on condenser for 2017 Covid . Eric the service scam manager said the evaporator needed to be replaced as well and it wasn't covered under recall for a sum of 1700. Went to two other shops said condenser is only part needing replacement. This place is a scam do not come here for device and make sure to double check on any quotes they give you with another shop. Also if your car needs more repairs after servicing here don't be surprised they likely caused you more issues then what you brought it in for. read more

I took my car there six months ago to do a radiator flush ever since then my car's been running horrible. When I went back to tell him what was going on with my car they were trying to charge me a ridiculous amount of money to diagnose after they created the problem. I don't recommend anybody take their car there. Best of luck to you. read more

Honda North - I started getting emission problems right after they serviced my car. - Auto Repair Near Me - Clovis, California

I haven't had the time to post a review of this place since my experience with them in May/June of this year. My salesperson was great; we made it easy on him by basically getting the pre-owned certified HRV they had. We needed a car fast, test drive it, and everything was good. Signed the papers, waited for it to get a fresh oil change, tank of gas, cleaned up, and we drove it off the lot; within 10 minutes of driving it home, the display of mileage and gas was WONKY. I took pictures of it immediately and contacted our sales guy and he said to bring it into service the next morning. I had work the next day right at 10 so I took it in as early as possible, 8am. Long story short, it was going to take until noon to see if anything was wrong. Talk about SCAM though because the service guy didn't know why we were there and told me that I needed to get an oil change and all the other updates on the car until I told him we literally just got the car the night before and they did all that. Funny because, they had the whole service record online so it's interesting that they wouldn't update the one from yesterday. Anyway, it's HARD to get a call back from the sales manager, and they obviously don't care to contact their customers in time because I was calling and being rerouted over and over until he called back around 2pm to tell me they couldn't figure out the issue and needed to see if they could order parts in. You only have a 2 day window to return anything AND you get charged $500 for a restocking fee if you do. At this point, my pre-owned certified hrv wasn't a good buy anymore. They're supposed to make sure that basically everything is good with this car, and it wasn't. I didn't want to have to use the warranty to fix it up within the first day of buying this car, and he kept telling me that I was covered. I was so unhappy having to fight back and forth with this Sales Manager about how this car wasn't the same car I bought anymore because basically the tags weren't true if there were issues and somehow escaped their "certified" check. He didn't offer me anything but to wait for the repair OR pay the $500 even though the car was basically defective at this point, and I'd be out a car for 4 more days on something they didn't even know would be fixed or nothing. They were giving me the runaround because they knew they couldn't do anything about it. It didn't take until somehow they spoke with another sales manager to offer me another car that I'd be having to wait to get to have another option, and I was already upset with the way they handled their business so who would want to buy a car from them again. Finally, they asked their GM and he told them to just return the car without the $500 fee because he didn't want customers to be unhappy with what they bought from there. Took a whole day and back and forth arguing for this decision to happen. Man was so mad at me, he just hung up after saying that on the phone. Took myself to get a new Subaru instead for the same price as the HRV that had issues. Ridiculous. TLDR; Save yourself the trouble and buy your car elsewhere. Unprofessional, and they don't care about you, just your money. read more

Honda North was awesome! When we arrived there, we weren't pressured into buying anything. We were allowed to look and Nick Savage was very knowledgeable about the cars on the lot. They even let us leave so we could think about the price. We even went to OTHER dealerships to compare prices. The other dealerships made us feel uncomfortable. They were pressuring us and saying that, that was the lowest they could go. We even told them our monthly price range and they came back with a price that was way over our budget saying that was as low as they could go. We test drived a car from them and they weren't showing us what the car could do. They had us just take it around the block. We got on the freeway, then the next exit we were told to get off. I was having to ask questions about the car. We ended up going back to Honda North. They were amazing. No one else came close to the great service we received from Honda North. Nick Savage was amazing. He knew about the car we wanted to buy. He showed us what the car could do. We came back because the service and they were able to stay within our price range. Thank you Nick Savage. You could tell he loves his job. We will definitely come back to buy our next car from Nick Savage at Honda North. read more

Came in to do a warranty extension and they told me a evaporator was broken which wasn't covered quoted me about 1800. I took it to another shop and they said evaporator was fine and only condenser had leak which is the warranty extension issue. This is ridiculous. I have been sitting in a hot car trying not to get ripped off. So anyone if you have same issue make sure get a second quote. read more

I arrived at this dealership today for a 10:00am appointment and I was not seen by a service advisor who informed me they were understaffed. I left my car at the dealership for maintenance and took the complimentary Lyft home. When I was not contacted by the service advisor for 5.5 hours, I texted him to obtain the status of my vehicle. He did not reply to my text. Twenty minutes later, he called me to inform me the service team was running behind schedule, had not serviced my vehicle, and request I leave my vehicle at the dealership overnight to be serviced the next day! Of course, I refused the request and vowed never to return to this understaffed and poorly managed Honda dealership service dept. ever again! read more

My car had quite a few big problems and Honda north helped me through every step of the way! John was such an amazing help, he treated me like his own daughter. He is a true gem at this dealership!!! read more

Quoted $6800 for head casket repair other places quoted under 3k. Also, if you get an oil change check all your fluids after. My radiator was completely empty after driving my car for 10 miles. read more

I bought a certified used 2019 Honda Passport from JEFF H. at the end of April. From the moment I walked on to the lot, until I left and then even after, it was a 5 star experience!!! JEFF worked with me and didn't rush me on any part of the sale. I am a single Mom, and he helped walk me through it, from start to finish and explained everything to me. The whole process was so professional and ran so smoothly and everyone there worked together so well. For this being my very first car purchased on my own, I was overwhelmed walking in, but I knew I had to pick Honda North, because I had had my previous car serviced only there, and I was always so impressed and confident when I left with the level of service received every single time. Thank you Honda North! And thank you JEFF H! Top notch! And first class! And DEFINITELY 5 stars!!! read more

Raj Sandu is the most considerate, kind and efficient car sales person ever!! The way he made my daughter and me feel was amazing! All sales people should be this professional and personable! Thank you Raj, you made us feel seen and heard! read more

Honda North - Raj Sanhu at Honda North in Clovis! Please go check him out he will work hard to get you the car you want without being pushy! - Auto Repair Near Me - Clovis, California

See all

"PETRA GARCIA" is the absolute most wonderful person. She's in sales, she's no BS, she's caring, smart, thoughtful, it was like searching for a car with a family member. She was helpful, showed me exactly what was in my price range, she never once pressured me, she did what she said she was going to do. I went home with the vehicle I wanted, the exact color I wanted @ my exact price range. I can't say enough about Petra & the rest if the staff I worked with. Very friendly, professional office. Honda North is by far my most memorable car buying experience. PETRA is a gem to this office. She will forever be recommended & if I ever need to purchase another vehicle this is the only place I'll go as long as PETRA is there. read more

Honda North - Auto Repair Near Me - Clovis, California

My wife and I were looking at a car on a Thursday and we unable to make a deal. For the next couple days we we called by a manager saying she's sorry that the salespeople didn't work hard enough and if we come back we can make it work. We went back and after two hours they didn't even come close, it was almost the same deal. We are very disappointed and will never do business here again. We felt that we were lied to just to give them a second chance at closing the deal we already walked away from. I hope people read this and take their business else where. read more