I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self install, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing. read more

One of our smoke alarms starting going off almost a week ago. The batteries needed changing. Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them. read more

Homestar Security was fantastic! We called Jon in the Denver office and within two weeks we had our system up and running. Jon was very helpful, explained all of our options and did not sell us on extras we didn't need. The install was fast and well done. He took the time to fully train us on our system. I highly recommend Homestar! read more

The Best!! Jon and Jose are a dynamic team; professional, knowledgeable and they're especially nice guys too. They have an excellent selection of products to keep you safe and don't try to oversell, just what you need and no more. Don't bother shopping around, you've found the best!! read more

Great service! Very responsive, knowledgeable, friendly, and great service. Highly recommend John for all your security needs.

I am happy with the service and installation. They really make sure you are taken care of. I highly recommend.

Great service and seamless installation. Thanks Jon and Jose for your help with setting up the system.

I was so hesitant to getting a home security system, it was just completely unknown to me. Working with ADT the easiest and most efficient and seamless process I could ever imagine! Absolutely incredible personal service and follow up and response, completely affordable, and so easy to use. I am so happy I decided to get a security system. Pandemic aside, personal and responsive customer service is rare but ADT is absolutely on the ball with what they provide. I can't say enough good! read more

Jose and Jon got me set up with a great system. They have continued to help me as I've had quotations in the last couple months. I'm so grateful that I personally feel more safe and protected at home. And also know that my home and furry friends have an extra layer of protection when I'm away. So thankful for them! read more

Jon and Jose did an amazing job. So thorough and fast install! I feel so much more secure in my home. The panel is user friendly and I sleep better at night knowing ADT is monitoring our system!!! read more

Jon and Jose were great, very communicative and professional. I feel a lot more comfortable having an ADT security system in my home and knowing that I have people to call if something happens read more

Jon and Jose were great and fast, came by when my cameras were down and fixed them instantly. Thanks!! Feels good knowing we have a security system to protect us. Thx! read more

We installed the alarm couple of weeks ago, so far we love it. So easy to operate and the installation and homestar personnel was great really friendly and efficient. read more

Jon with ADT security was such a pleasure to work with. I got a really good deal on this system that was installed in my home. He made the process seamless! The install was quick and painless. I will recommend his services to anyone and everyone! read more

Jon and Jose were awesome! Even after the initial sale, Jon kept in touch and Jose didn't like how one door was secured, so he came over a fixed it, his way! Pleasant experience and incredibly responsive. When you are looking or a security system, there is a reason, they installed the very next day. Happy beyond expectations. read more

Jon Rodrigues with HomeStar Security (ADT Dealer) put up a 5 star security system in our home recently. The service and installation was seamless. The experience was absolutely fantastic. If you are ever in need of a home security system I would call HomeStar and ask for Jon. His service is truly second to none. I will be referring all my friends and family in the future. read more

Absolutely do not accept calls or do business with Homestar Security. I have never had a ruder telemarketing call than the one I received from Homestar Security. Not to mention that they resell ADT which have the worst reputation in the security market. Go with a local company, with local monitoring. read more