This company truly gets customer service. I don't understand how half of this stuff works (Ok,…read moreit's probably more like 90% but who's counting) and Brendan comes in, sets everything up and makes it super easy to use. He's even helped me with a couple of other things that really had nothing to do with the equipment I bought from him. We had one warranty issue and he took care of it immediately. He's also much more competitive than the big guys out there. Better Pricing, better service and just a really nice guy! Why would you not want to do business with someone like this? HIGHLY HIGHLY RECOMMEND this company! We already have an our neighbors were equally impressed!

I called Brendan asking for advice and service to run some cable. I was able to complete the work…read morewith Brendan's assistance and advice. I found him prompt, courteous and hard working.

Super helpful in connecting our home theater and whole house audio. Showed us how everything…read moreworked, was very patient and professional.

Please note: Devon continues to harass and threaten us so we called the police again to file a…read moreformal complaint against him to protect ourselves and our home. The case number is listed below in the county it was filed. Devon Perry is a young business owner that does not honor his promises. He did three projects in our house and never completed any of them, nor did he return a deposit of $750 for a project that could not be completed in our 20 year old house. He referred us to his friend Isaiah to complete this job who told us the equipment would not work and advised against it. Devon is now referring to him as someone I hired who could not do a good job and takes no responsibility for recommending equipment that failed. We worked diligently trying to get him to do the right thing and he ignored us, was rude and refused to return our money. My husband and I finally posted reviews of his theft and poor service. He responded saying I have mental and drug issues. Further, he threatened both of us...."I know where you live...karma is a bitch". We have reported him to the local police and are posting here in case he is foolish enough to bring harm to our house, Do not hire Devon unless you want to deal with a very disturbed young man who has no desire to treat his customers fairly and is merely in it for the money regardless of how he treats people.

Brook and his crew at BAM installed all of the electrical in our new home and we couldn't have been…read morehappier with their level of expertise, ability to custom tailor a package to our needs, and the professionalism their whole crew provided. For our house we had a lot of special requests and BAM handled all of them beyond our expectations from design to actual execution of the plan. Their prices were fair and craftsmanship unparalleled. I would highly recommend using BAM for your custom solutions in your home media and security needs!

We had BAM come out to look at our system which wasn't getting signal. That was an easy fix, and…read moreI was happy with them. However, we really wanted them to give us an estimate to update our current av and home automation systems, but after waiting a week for the estimate, I followed up and couldn't get anyone to return texts or calls. Hard to recommend a company when you're ready to spend $ with them, but can't get them to call you back. Maybe we dodged a bullet and should be grateful for their lack of responsiveness?

Alex was super responsive and knowledgeable. We needed an installation of 4 ethernet runs in place…read morepretty quick as our basement is being built out and drywall goes up tomorrow. They were able to help me and get it installed quickly. Even with a surprise subfloor, they were ingenious in their method to run the cable from the upper floor, through the unexpected subfloor to the the basement. The price was perfect.

After purchasing a new TV i was in the market for someone to mount my unit and help with my…read moresurround sound. After searching the internet and talking to a few local installers i decided to go with Alex and HTS for my install. He showed up on time and ready to go to work...I like that. I was watching his every move and asking questions, he sounded like he knew what he was talking about. His work was fast, good, and clean. I was happy with his service, how my TV looks, and how the surround sound works (which he also calibrates for you). He explained a few things to me about how to get the best sound from my speakers and picture from my TV and everything he said was true. Very happy with his service and would recommend anyone looking for this type of service to check him out. (and No i don't know the guy or am not related, just giving props where props are due. that's what we do here No?) Honorable Mention: Talk to him before buying anything he may have good advise

Fantastic guys, quote was accurate and they were quick during the installation. They went above and…read morebeyond to attempt to patch into my ghetto panel and kept things tidy. Would definitely recommend them Thanks for the nice work guys

Guy did a great job, quick, far priced, really don't need to look elsewhere if you're wanting a…read morehome audio system installed.

Kevin installed my Starlink for me today. He is reasonably priced, cleaned up after himself and…read moregenerally exceeded my expectations. He did a great job, is a nice guy , and I would recommend him to anybody. He was also great with communications and texting his arrival time.

There are many flavors of home theater professionals. Some are people who simply set up an…read moreoff-the-shelf speaker and amplifier package, some will build something aesthetically pleasing but have little understanding of of acoustics. But Videotechnica takes the design and implementation of a home theater to the next level. Tyler is one of those rarified individuals who is an architect, carpenter, accoustic engineer, technical wizard, and artist--while simultaneously being an all-around sincere guy. Tyler is thorough and patient and detail-oriented. He will meticulously design and build a system that is totally unique, with an eye to detail and an understanding of audio and video that cannot be surpassed. Audiotechnica is one of a kind and Tyler is as talented as they come. Highly recommended.

DO NOT DO BUSINESS WITH TYLER NEYLAND OR VIDEOTECHNICA!…read more The positive reviews you see here are all from a suspiciously narrow band of time around when this company was established, and smell of Tyler gaming this and other review systems. Although I'm finally in a pretty good place with our home theater, it has been a saga to get here. I'm not trying to smear anyone, but rather I'm hoping to help others avoid my experience. Back in May, I got clearance from the Domestic Finance Department to go from a decent consumer grade system in our living room to building my first dedicated home theater space (a lifelong dream of mine). I started researching speakers and components, and was polling two home theater groups on Facebook for advice and perspectives. Tyler Neyland reached out and offered to build out our entire setup for us. He came across as super knowledgeable and impressive... at first. Turns out he trolls these groups looking for suckers like me (the fact that he uses the fake profile name "Duke Rizzle" should have been a big red flag). He reeled me in, and got me super excited. Tyler then used time pressure to get a large up front deposit from me (which thankfully I paid on a credit card). Once he had my money he got increasingly flakey. He made one site visit, showed up a day late (and even then five hours after he was supposed to have been at my door), and then lied to me telling me his assistant had broken his toe and had had to go to the ER (the guy then proceeded to walk around my house without a limp for two hours). He took a few pictures and measurements and then left. For this he later billed me $2,300. Subsequently every time we talked the projected cost of my setup went up. There were endless delays, and I ended up having to chase down orders supposedly placed on my behalf at vendors like EpixSky and Stewart Filmscreens (both now have VideoTechnica on their watchlists). I finally got him to agree to submit two best offer proposals within strictly defined budgetary boundaries, and if neither was acceptable we could part ways (and I'd get my credit balance back). Needless to say, after telling me he'd have these to me by the end of the week, he took a lot longer to turn these around and they came back MASSIVELY over budget (literally 2X the number we initially agreed on back in May). I then pulled the ripcord and told Tyler I wanted out, and he balked at refunding our credit balance. We are now in the midst of a credit card dispute over $41K of our money he is trying to keep (this does not include the cost of the site visit, nor of the screen and projector he actually purchased on our behalf - we are willing to pay for these). While this is likely to drag on for another month or so, I'm cautiously optimistic that I'll get the funds back as he cannot show he did anything to justify keeping our credit balance. STAY AWAY FROM TYLER - dealing with him has been a nightmare.

The service I requested for my home was to install a 65 inch TV above my fireplace, which is a…read morecontemporary style fireplace, which was very challenging and took a lot of expertise and craftsmanship to build and put this TV up & build around and into the fireplace. These gentlemen did a wonderful & amazing job very professional, Hard working & creative at what they do and how they were able to customize and build into my fireplace, not only did they do an amazing job they are very professional, creative and tidy very clean & organized in getting this complicated job done! Coop the owner and Dave did a phenomenal job and I appreciate their hard work and dedication! I highly recommend their services!

I feel tremendously lucky to have found Coop and HTC. I received quotes from three other companies…read moreand his was so much better that I was honestly skeptical, but I am beyond happy that I went with HTC! They are perfectionists. I can't say enough good things about their quality of work, professionalism, responsiveness and ease to work with!