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    Homeowner's Concierge

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Homeowner's Concierge

    Property management

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    14 years ago

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    Main Street Management - Located at same office in Downtown Napa since 1995.

    Main Street Management

    (12 reviews)

    I've rented a unit from Brad for over 5 years. This apartment building isn't the nicest in town but…read morethe rent is very reasonable. And Brad is a very reasonable landlord.

    My family and I were given a sixty day notice in April stating we had to leave our house because…read more"owner wants to occupy residence." A week after we moved out, we see the property listed on Craigslist for $400 more than we were paying. During June we kept asking Brad if the owner had other plans for the house, could we pay more to live there etc. He went through, what I now know, was an elaborate lie about how we were the best tenants and how he wouldn't want anyone else living in the house and on and on it went, going as far as to say what a WONDERFUL reference he was going to give us in the future. Fast forward to September. After reviewing the owner of the house I find out the real reasons. The unfortunate part was that these "problems" were not made aware to us while we occupied the house. Some were blatant lies others were misinterpretations of truth. The outcome of this was my family had to move ALLL the way across the country after working SO hard to make a life for us in California. If lies and deceit are not enough for you, The only number to you will receive as a tenant is the office line. Cross your fingers nothing goes wrong during a weekend or worse, an office vacation! You could wait a week to get a sewage pipe fixed that leaks into the alley. I really thought Brad was professional and on top of things in the beginning. We trusted him, we were completely let down and ultimately displaced. Renting in the Bay Area and Napa are extremely competitive. I don't think my review will lead someone away from renting from this company. What I do hope is that another person will not be blindsided the way I feel we were due to inherent lack of communication.

    Crown Realty Property Management

    Crown Realty Property Management

    (103 reviews)

    Haley and Danielle helped us rent our condo in 2017. We had a lot going on in our personal lives…read moreand they took this huge burden off our hands. They were up front and honest about everything and it felt like they were really looking for the best tenants for us, not just trying to "finish a job" Since then they have helped with lease renewal, giving our tenants a notice to vacate and an endless amount of novice questions. They have always been prompt, helpful and patient. We were on the fence about having an agency help us with the rental, thinking we could just save the money, but I am so glad decided to use their services. There is so much that goes into being a landlord and having someone help navigate it is something I advise. I highly recommend Crown Realty.

    A couple of years ago, I went through them to try to rent a house. I'm at the lady at the house…read morecan't remember the street name. When I called him back and asked him about the rental or any other rentals the lady said to me verbatim that they only want to rent to a certain kind of people we have to remember NapaKKK is very racist. Napa is a very active sundown. They just set you up. I guess I didn't fit because I'm a black woman. I didn't ask her what she meant by it. But I've had real estate agents not want to sell me a house because of the color of my skin. don't go through them. They called me back about a month later asking if they could help me find a rental property or a house. Maybe the lady couldn't rent out her house cause I was too black for it. But I had to tell them I ended up buying a house. She was shocked and hung up. They knew what kind of money I had and if she wasn't so racist, if that was the case, she could've made a commission off of selling a house.

    Professional Rental Organization - First Street, Napa Victorian October 2015

    Professional Rental Organization

    (21 reviews)

    Worst service, incompetent, maintenance employees, lack basic skills, ​…read more8 year old can perform better.

    I too found office admin.Jesus to be rude when I called for septic/sewage leaking into my bathroom…read moreafter Maurice took 3 days to respond in any way other than excuses about how he couldn't get anyone out here in a timely manner and let me know so I could let them in.He had a sub finally contact me, scheduled and confirmed the 8am appointment and then after waiting an hour,I contacted the sub who said Maurice called him the previous evening and cancelled him and said he told the sub he would tell me it was cancelled, which he did not.I got ahold of Maurice, again me reaching out to him, and got tons of excuses, but no apology for wasting my time.when I said would be working with the landlord directly on this,as we are also friends,he got extremely nasty,told me in caps that I couldn't speak to the landlord.I let him know the landlord and I are friends who speak on a regular basis so he couldn't tell me I can't speak to her.He still gave excuses and anger when I told him I would only be working with the landlord.He doesn't know, but I have worked for property management as well as general contracting restoration running subcontractors, so his excuses of how he's trying to find a sub to come out but having no luck is crap.Maurice has shirked all his responsibilities of showing the unit onto myself and the other tenant so he doesn't have to do any of his job.He gave the newest tenant no information about how to get a moving van into our very difficult driveway,so she had to carry all her stuff up a very steep hill.He gave access to her key to the other tenant who also just moved in so he could show her place,so a random man has access and the ability to have copies of keys to a single woman's unit.i had my locks changed for safety.Over the past 3months I've watched Maurice do nothing but cause problems, not solve them.My landlord is being snowed by his "charm" but my eyes are wide open.

    Rent Napa Valley - Stop in and say Hello in the Baldwin Building just off Pine and Main Streets!

    Rent Napa Valley

    (11 reviews)

    We've been working with several management companies in our home search. Most have treated us quite…read morepoorly, like we were asking them to commit a crime in showing us a home. Most were very unaccommodating and insisted we arrange our schedules (during work hours, M-F) to accommodate their schedule. We usually had to wait 2-3 weeks just to see the home and then another 1-2 for an answer. So slow! We found a home listed by Rent Napa Valley, on a Sunday. We were in the area (an hour away from our current home). We sent a request to see the home and were amazed that we got a response right away by text and were able to schedule a self-tour in less than an hour. No need to drive back on a weekday during work. We loved the home and applied that evening. Before close of business on Tuesday, we had been approved and signed a contract. David was great to work with! He answered his phone, took time to talk with us and get to know us, and responded lightning fast with emails. What a simple and rapid process. Now we are relaxed and getting ready to move into our new home! We highly recommend looking to Rent Napa Valley if you're looking for a new home!

    Rent Napa Valley has taken care of my mother and me since we moved in over 3.5 years ago. We were…read moredefrauded out of an apartment and it blew up our lives, but Julie, the property manager was so adamant that we be made whole again, and reassured us that we'd be okay. She got us into our current place. She's INCREDIBLY understanding, ALWAYS willing to go above and beyond for her tenants (and she manages numerous properties), and calmly and promptly takes care of things that need to be done. She's the best landlord I've EVER had. Truly. And I'd rent from her and Rent Napa Valley at any time. I'd also suggest RNV to other pals that need housing. She's truly incredible and I'm so grateful to her. So are the other tenants in my building.

    Homeowner's Concierge - propertymgmt - Updated May 2026

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