Professional staff. Pleasure to work with. Happy with results. They do a good job of selecting and recommending applicants for rentals.

A couple weeks ago, security failed to see someone messed with my doorbell to the point it got stuck on. I tried calling maintenance and they took all day to get it fixed. Now, my heather is broken, had to be reminded three times to come out, Tony failed to fix it, it broke again, and now, I called someone out and they coldly said they won't send someone out since they need to know how it's broken. I hope Wyman goes out of business. Fuck them. read more

You know it is tuff to find housing these days in Napa and it feels like everyone is changing an arm/leg. I can honestly say that Wyman was really fare to me over the last 3 years of renting with them. Even helping me get into a place last minute when the house I was renting was sold and I was forced to move. Now what really set them apart was when I moved out. My wife forgot 3 hand bags worth close to $4,000 brand new still in the bag. We did not realize tell we were already 10 hours from Napa as we moved out of state. I called them and the team wasted no time at all. They went to the property to secured the lost property for us in less than 30 minutes from our call to them. They really went above and beyond there as some might have said "We did not see any bags". Thank you to the team at Wyman! Y'all made the last 3 years in Napa some of the best over the 37 years I lived there, my dog DJ always loved greeting the folks at Wyman, a picture of him is attached. read more

Wyman Property Management - Property Management Near Me - Napa, California

Scheduled for a viewing and no one told any of the people there that it was canceled because the unit was rented. What a waste of time. Their website says you must view the unit before you apply. They don't know anything about the rentals either when you call or go to view them. They are just scamming fees from people.I read the other reviews and this seems to be the theme. Would not like to rent or have a property managed by them. read more

Terrible property management company. Wouldn't recommend these people to anyone, always breathing down ones neck for stupid things. Two sides to every story, yes. They have a very very bad side. read more

Live at a property they manage. Fuller Garden Apartments. Started contruction on upper walkway. No notification given. Passed the buck to resident manager, Howard Neu who hired them. They did the walkway last winter on other side. No notice given then. Piled up equipment in front of my apartment. Was told by contractor that it should take 3-4 weeks max. Took them 3 months. Fuller Garden Apartments is a another story and review. read more

Be careful with this property management. They will show you the property to take your money for the application fee after they have already rented it out to someone else. My friend went to look at a place and he asked multiple questions throughout the showing, and the lady kept saying she didn't know the answers to any of his questions and he would need to call to get the answers he was wanting. She said that she was just told to come unlock the door for him to see the property. Also, Carmen sucks at her job. Why you hire suck ignorant people is questionable, especially in a town like Napa. Find someone better educated for the position. read more

I was horrified to see that Mindy Wyman has gone into business for herself with Wyman Property Management. I feel obligated to write this review to warn other property owners before entrusting property to Ms. Wyman. Ms. Wyman managed our rental property for three years with tenants she had chosen herself. At the end of those three years, our property had been run into the ground. Under Ms. Wyman's watch, the house sustained over $40,000 worth of damage. I had to borrow money and take three months off work to make the house habitable again. If I hadn't done so, we would have lost our property, thanks to Ms. Wyman. There were absolutely no move-in walk through records. On the walk through forms she had written "see photos". At move-out Ms. Wyman had conveniently "lost" these photos. I never saw a dime from Mindy or her company. If you have had similar issues as a landlord or tenant with Ms. Wyman, please contact the Better Business Bureau, the US Department of Housing and Urban Development (HUD), the National Board of Realtors, and the California Department of Real Estate (DRE). We almost lost our property due to Mindy Wyman's negligence, or perhaps outright malice. This woman should not be in business. read more

Horrible experience trying to rent a place, they discriminate, don't return calls, expect you to have a credit score in the 700-800's. They will cash your check for the credit check, you tell them you're interested in a property to move your application for it and they ignore you. Do not use them and if you are an owner find someone else or manage your own property if you can. read more

If you are looking to move to Napa or move to another spot in Napa I would highly recommend that you choose anywhere BUT with Wyman! They will not hide the fact that they will constantly try to evict you so that they can raise the prices. They will do their best to make sure you don't feel at home and like you are living in a cell that they constantly monitor and leave you passive aggressive flyers at your doorstep. Do yourself a favor and look elsewhere! Cheers. read more

Worst property owners, never give your property managed by Wyman. Mindy will ignore actual complaints about fixing things like the Washer or dryer. Not only is this place for the disabled and elderly it's like they are taking that to their advantage. The Washer has not been fixed for years now, making the elderly here during covid have to risk their health. We pay more for having a Washer and dryer on the property but it hasn't worked for years. They will ignore this and do the bare minimum. We haven't had a working oven in 5 years. We can't even cook! They only will test water and doing fire alarm tests but will do this without notification beforehand or letters. They break the California law frequently but will scare you with letters of eviction so they can raise your rent more. They Harass you and Bonboard you with threatening letters on your door. Making the tenets here feel uneasy in their own homes. Not only do they allow others to harass in home nurses from helping the tenets but they have ruined this property looks a lot and the condition has gone down over the years but rent has gone up. Mindy is not a good person or Wyman property. read more

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This is could be a great company for any owner. Wyman Property Management has attempted (twice now) to charge the renter for repairs without regard to the contract. Wyman Property Management seems intent on taking the easiest path for themselves. Only when presented with contract language indicating their mistakes do they engage the owner to find a solution. While they do have some nice properties to offer be sure to know your contractual rights before engaging them! read more

Wyman property crooks is more like it! There's a reason they are not BBB accredited. Please do yourself a favor and avoid this sorry excuse of a "business." They gave us a 60 day eviction notice, then tried to charge us for moving out early, then stole our entire security deposit and added late fees for keys and "rent" due even though we had already moved out. We left the yard in better shape than it was given to us, and then billed us for yard clean up service. None of the door handles worked in the house when we moved out they charged us to replace them. Crooked and deceptive practices are employed at this "business." Avoid Wyman property crooks at all costs! read more

#saynotomold Tenants, watch out for moldy buildings. They will make you very sick. And watch out for property management companies that fail to fix leaks promptly and properly. read more

Wyman is very unaccommodating and insisted we arrange our schedules (during work hours, M-F) to accommodate their schedule. We usually had to wait 2-3 weeks just to see a home and then another 1-2 for an answer (while they gathered multiple applications so they could present the owner "with a pile"). (We understand the scheduling challenges if the home is occupied and the need to accommodate the current tenants, but most were vacant.) How is that service to the owner or the prospective tenant? Forcing such a long wait loses money for the owner and puts several candidates out of contention. The worst part of the long wait is when you do get approved for a property after 2 weeks waiting to hear, then they want you to move in with only days to weeks' notice. How is that fair to the tenant or the tenants' current landlord? They expect at least a 30-day notice to vacate but want new tenants to leave their current landlord in the lurch or pay rent for two places at the same time for almost a month. They were cold and unwelcoming, no one in the office seemed to know what anyone else was doing. Example: We request a tour of one of their homes. We talk to someone (who of course tells us we will have to wait and then tries to schedule exactly when we said we WERE NOT available and are told "well that's when I'm showing the house. You can show up or not"). We were also told if we were not there at EXACTLY the scheduled time the property manager would leave because they have other homes to show. They had no answer to the question "are we only allowed to view the property for 60 seconds so the property manager can get to the next house"? We then get a message from someone else to set up a time who tells us to fill out an application. We explain that we already have a completed application on file and the next question is "did you pay your fee"? "Fill out an application and pay the fee". They only care about the money! Best to avoid this company, whether you are a tenant or homeowner. It was a terrible experience. We wish we would have seen the current reviews before giving them our money and wasting so much time! If I could give "0" stars, I would! read more

Had an appointment booked to view a specific rental a week in advance. Day of, I called them to confirm appointment and they told me it would actually be another rental in the same complex. 30 minutes before appointment, they called to say they didn't realize this new rental was still occupied by tenants and needed permission to show. What the actual..?? Very unorganized and unapologetic. read more

I have never left a review on yelp before. But this particular situation I feel people deserve to be warned about. First off, my fiancé and I applied for a rental in Napa. We were told by Carmen it would take about 3-4 business days to process the application and we would find out if we were accepted or denied. After 7 business days, nothing. No call, no email nothing. So we call to find out the status on our application and Carmen is not in the office so the lady on the phone leaves a message for her. Days later, nothing no call back. So we try again, same exact thing "Carmen isn't there we'll leave her a message" no call back from Carmen no email nothing. FINALLY after several attempts of getting ahold of her she lets us know we we were not approved due to credit. So we ask her if we can transfer the application to another rental. She transfers the application to a completely DIFFERENT rental after I finally was able to get ahold of her through email. My fiancé then tries to get ahold of her again to try and transfer the application to the correct rental. She tells him she can do that but we didn't pass a credit check (even though the owner is the one that is suppose to select the tenet) he basically had to force it out of her to find out if we can even apply to ANY rentals through them and she tells him we won't. I don't know why the service from Wyman was so poor. She could have let us know as soon as she knew that we wouldn't be able to get any rentals from them. We feel our experience was completely unprofessional especially due to the fact that we are seriously trying to find a home to rent before our current lease ends and they couldn't be prompt with anything and let us know. read more

This place is so unprofessional that it's almost surreal. Their agents are extremely rude, and verge on being openly hostile. They have deceptive advertising practices, and their properties are either dismally unkempt or overpriced. They cancel property showings without notice, and then blame the whole thing on you. I would stay well clear of these people. It's not worth the hassle and time. Ron G, you are not alone in your experience. We showed up to see a property today, and the agent was not there. In fact, we learned (too late) that the viewing has been canceled when we wandered around confused near the property, and a tenant informed us that we were lucky that we didn't see him "with no pants on." We never even got a call from the agency. What the hell?! This place is a waste of your time. read more

Warning! This place totally sucks. We made an appointment to view a property and agreed to Wyman's time schedule which caused us to adjust ours completely as the customer taking a day off work. We showed up at 1pm and Wyman said they forgot when we called at 1:10 and thought it was 2pm. As we waited five other couples arrived and we're all there to view the property as some sort of staged hype or a orchestrated feeding frenzy by Wyman? This was never disclosed to us or we would never have agreed to it. We then got another phone call by Carmen from Wyman stating the owner forgot to drop off Key's then said oh I just found them.? Needless to say Wyman is Un professional and I would never use them again. Terrible service and zero ethics and respect for potential renters. read more

The customer service at this organization is dismal at best. The other day, I had an appointment to view what I thought was a single family home. When I arrived, I and another perspective tenant discovered Wyman failed to mention the advertised the property was in fact a multi-unit dwelling. And one of tenants from the other unit informed us that the showing had been cancelled without notice and that he had to tell at least 10 other people the same message! -Thanks for letting us know, good neighbor but why isn't Wyman relaying that message? I guess they make their tenants do the dirty work?? How unprofessional. As a property owner I would be enraged to find out that my PM treated potential tenants like that. Later that same day, I attended another Wyman showing. (I was under pressure to secure a rental and had no choice). Thankfully that realtor showed so I asked why we weren't notified about the morning's cancellation. Her response, "That's not my job. I don't make phone calls." Again, how unprofessional! Are they oblivious to the basic rules of customer service or the fact that the industry of renting is cyclical? Or the mere fact that you never know who people know? Wyman PM does not seem like they understand the long-term game of relationship management. Property management is a high-touch function and requires strong consistent customer service throughout the entire process. If you have a choice, I'd stay clear of Wyman Property Management until they realize how to properly treat people and run a reputable business. Their internal communications system is broken. Their commitment to providing tenants/renters and property owners the best experience is non existent. Their people come off as rude, lazy and don't care about creating positive interactions. I will not use them to find a rental or to manage my properties. read more

Called to schedule a viewing for a property I was seriously interested in. I was told to fill out the basic application and call back to schedule an appointment. I did so within a half hour. They told me they don't do same day appointments so schedule me to view the property two days later! The viewing was scheduled for 10:30am and they called me at 9:30am that morning to cancel and tell me they were going to offer the property to someone else. Very unprofessional, unorganized and seems to be no communication between the staff. Will no longer go through this company. read more

If you read my reviews, you will see that I typically only post when I have a good experience somewhere. But I'm pretty disappointed in my overall experience with Wyman. They dont really care about matching clients with properties. To them, you're just one more applicant that pretty much needs to do their own searches, make requests to see each property and HOPE that they will contact you. I spoke and emailed with the same person - easily 10+ times. EVERY time she would ask me my phone number/email - and each time was literally as if we had never spoke prior. ARGGH!! THEN - the worst part? You ask to see a property, then don't email you back, so you call them.....or her, I should say because the same person answered the phone every time and she was the same person doing email....sorry - I digress. So anyway, I keep trying to see a property and finally speak to the woman on the phone - only to find out that she can't schedule me to see the property for almost a week. And then, you ask? Well, THEN she emails me 2 days before showing to let me know the property is rented. They are under-staffed, underwhelming, non-responsive and really are not in it to find the perfecft match - it's all about a numbers game to them. Truly - don't even bother listing the home you own with them - if you do, you will wait literally weeks to months to rent a property. Tenants - go to Hedgerow Properties. Very friendly, responsive and overall hands down 10X better than these guys read more

Long story short... applied with a 700+ credit score, 5x the monthly rent in income and was denied because "the homeowner only wants 1 person", which should have been listed on the rental. Short story long... my fiancee and I were looking for a small studio to spend the year in while we save up to move out of state. We contacted Wyman regarding the unit at 2528 Main St in Napa, it was a nice unit, a little small, but we thought "eh, let's go for it!", there was a little hesitation after reading the Yelp reviews and I wish there was MORE! We got called to view the unit, were assured that we were the first (and only) applicants when we applied, which means we get first dibs, right? (Wrong)... so a few days after our viewing and after we submitted $70 for our rental application, I'm called by who I assume is Wymans customer service rep (who barely speaks English) and told that the property owner rejected our application based on the fact that he only wanted one tenant (discriminatory) which should have been listed in the ad (for it to be legal) and it wasn't. Not only was it not listed in the ad, but Wyman met up with us, gave us a tour and then took OUR MONEY! After I explained to Miss Barely Speaks English that I wanted a refund for blatant false advertising and borderline fraud she decided the smartest thing to do would be... TO HANG UP ON ME! Did I give up? Nope. I contacted the property manager at Wyman (Mindy) and explained the situation to her. Mindy assured me that if "what I said was true" that I would be refunded. I'm sure they're going to find a reason not to refund me, and that's okay. Edit: Mindy was professional on the follow-up call, seemed apologetic but that does not justify the lack of professionalism by her staff, the lack of understanding with the property owner and the lack of communication with the client. My review will be updated in the future if I actually recieve my refund. To me it seems like Wyman is taking advantage of unknowing renters and siphoning application fees from as many people as possible, but this is purely speculation. As I likely wouldn't have recieved a refund without accosting them. read more

If I could give 0 I would ! This place is the worst rental company I've ever dealt with. They do not care at all for their tenants and their concerns. They will charge u a bunch of crap for crap or for things that they can't explain and don't know why they are charging. They are constantly increasing the rent. They have horrible maintenance for their properties. The work done in my apartment is super shitty it's always created more problems. They wouldn't fix my heater or air conditioning because it's beyond ancient ! So guess what I'm having to pay so much to pge because I have to buy things to subsidize those needs and these are things I have to have ! I HAVE 3 children ! Yes 3! And they do not care to fix this among so many other things! I call and call and call to have things fixed that they are suppose to fix !! Then once it gets soooo bad then they want to fix it and make me pay !!! Ridiculous and sad !! They favor certain people and are only about $$$$$ I would never in a million years recommend this place! read more

I was looking for a place and saw a Wyman condo to rent on HotPads. The posting on HotPads had three pictures: One of the exterior; two interior. When I looked at the street view of the building on Google Maps, it became clear that the interior photos could not have been taken of the unit being marketed (window and door locations didn't match up at all)--so it seems there was some deception going on. Moreover, the posting on HotPads did not specify the square footage, nor if pets were accepted or if any utilities were included, so I called the Wyman office to ask. The guy answering the phone couldn't answer any of my questions ("That's a good question; I don't know") and didn't know when someone who could answer them would be in. Three weeks later, the condo is still listed as unrented. As a renter, this experience makes me leery of renting from Wyman; and if I were a property owner, I'd think twice about how they are marketing my property. read more

I love Wyman! I inherited several properties over a year ago and decided to hire Wyman property management. When I got the properties, they were previously neglected and needed a lot of work! Mindy Wyman stepped right in and helped me. She took care of everything! She hired the right companies to get all my properties fixed and looking beautiful. She got several estimates and would always check in with me about all the decisions. She's so easy and sweet to work with. All my renters love her and feel they get their needs met right away. As for the bookkeeping.... Amazing! Everything is so organized! I can't say enough about Wyman and how they made my life so much easier. They took the landlord headache from me lol They're the best! Thanks again Wyman for everything you do!!!!!! read more

these people were very unprofessional in all aspects.first off when viewing the property ,[Carmen] the agent showing us the property could tell us very little about the property itself and in fact said she had to look into it when asked several questions about it..to put it simply,wyman property management is shady and only in it for the the money [processing fee's].once they receive the processing fee's don't be surprised if they deny you based on faulty reasons and/or come across in a very unprofessional manner verbally. read more

I worked with Carolina Guzman to rent out our house, which needed to be done quickly. She got back to me right away, and had our home posted within two days. She also explained the process really well, and was readily available to answer questions. When it came to showing our home, the agency was flexible and accommodating, as we we were still living there. Overall, we had a very positive experience with the agency, and I highly recommend! read more

I rented a house managed by Wyman for over a year and have to say it was a sub par experience. There were reoccurring electrical problems that never got fixed, there were ongoing access issues, they were very combative during the inspection process and got some work done to the house out of my security deposit. There have got to be better property management companies out there. These guys were mostly incompetent. read more

This new property management company has an experienced team of qualified individuals who come from Hedgerow Property Management. Over the 3 years that we've done business with them, Carolina, Mindy and her team have been nothing but responsive, caring, and helpful whenever we needed them (and we needed them A LOT!) As with any situation, there are always 2 sides to every story. Rants should be taken with a grain of salt. We have just renewed our contract for another 2 years and look forward to promising future with Wyman Property Management. read more

Maybe Tynia is the one who had a bad day, since she took the time to create a yelp account just to write her negative review. I have personally dealt with Wyman property management since they have been in business & have never had one negative experience with them. Carolina is a pleasure to work with & always takes care of any needs I may have with my rental. The team they work with is great & I have even recommended them to friends & family by far the best property management I have dealt with in the Napa Valley read more

Make sure if you plan on renting a house that is managed by Wyman Property Management that you insist on a thorough walk through of the property before you move in. We sent an email citing concerns about the property. The yard was full of weeds, the fireplace was dirty and filled with ashes, the hood above the stove was full of gunk and the kitchen cabinets had old shelf paper and crumbs throughout. When we moved out we had the house professionally cleaned, had the carpets shampooed. In spite of all this the management Co. kept over $900.00 of our $2800 deposit. They never did acknowledge the terrible condition that the property was in at move in. They also charged us for the painting of all the walls which were not in good condition upon move in. I would stay clear of the company if you are renter. It may fine for owners. read more

After a few months of frustrating interactions, I was put in touch with Casey Brown who was very professional and pleasant to work with on getting the fence replaced. Interacting with Casey definitely improved my opinion of Wyman. Thank you Casey for all your help in resolving this. read more

I was very pleased with Wyman Property management. They helped me rent a house I owned and they were able to find a fantastic tenant, who actually put a new lawn in for me. Unbelievable. They were very responsive to any questions and very professional. If I needed someone to do some specialized work that always had a phone number for me for a reputable contractor. I would highly recommend Wyman for any rental need!! read more

Wyman is the BEST! My family and I were asked to leave our previous residence after 6 years suddenly because the owner wanted to do some repair work and paint the home. Wyman and their wonderful staff stepped up and got us into our dream home! They are totally professional, personal and kept us in the loop every step of the way. We were in our new home within a week! We HIGHLY recomment Wyman PM! read more

So I applied for several homes and I was told by the office that it would take about 3 to 4 business days and I would find out whether I was denied or not. The first home I looked at, I really wanted. I was told I was the only one that has looked at the home thus far. So I applied expecting I would hear a answer within 3 to 4 business days. I called and spoke to Carmen a few days later and she prolong the application time. I waited for over a week and I still had no answer. No one ever bothered to call me back. So when I spoke to Carmen I explained at the time I had filled out my application I was the only one that looked at the home. So I was told by Carmen, that they were still gathering more applications before they make their decision, and that it was not a first-come first serve. By this time it was about two weeks into me waiting. I was told The owner wanted someone with a higher credit score than what I had. and my score was pretty good. read more

We would definitely recommend Wyman Prop. Management! Their phone app is so helpful, and we had excellent experiences at all of the property viewings that we went to. They ended up helping us find a perfect house... and that was no easy task based on our needs! read more

We are a couple that is relocating from Chicago and are under serious time constraints. It's been a real challenge getting used to the way California real estate functions as opposed to the Chicago market. Wyman Property Management was one of the only friendly, professional and honest companies that we dealt with. Carmen Ayala was our contact person at Wyman. She really took alot of time with my husband and I. She was very considerate, kind, personable, and professional. She understood our unique situation. She made private appointments to show several properties to my husband as well as giving us the right of first refusal . Unfortunately, we wound up going with another property in another location, but we were so impressed with Wyman that we hope to do business again with them in the near future!! Highly Recommended! read more

I recently moved to Napa and am so happy Wyman Property Management made this a smooth transition for me! I worked with Carolina and I was very impressed with her professionalism and extensive knowledge of the area. She had no problem addressing my questions and concerns and it was very refreshing to work with someone that was honest, patient and well informed. Thank you Carolina and the Wyman Team!!! read more

Very dissatisfied with Wyman. I was asked if I would like to move in on the 15th of the month or wait for the first. I promptly said the 15th. After thinking about it I called back right away and I was told I had to move in the 15th or they would give up the apartment to the next person. The apartment had been remodeled so there was no tenant. I asked if I could have the keys the night before to start moving things in since the 15th fell on a Friday and I worked all day. I was told no, started moving on a Friday after 5 and I had no parking, My one spot was taken and all other spots were being used by everyone that had multiple cars. To add on to my chaotic move the drain was backed up and my sink and bathtub were overflowing the whole weekend because I couldn't get anyone in until Tuesday or Wednesday. I was told by the repair man that I got the worst unit because the units all drain into mine and the drain system is really bad they have not repaired it. The walls were all cracked probably due to earthquakes in the past which made me feel insecure of how safe the actual building is. The refrigerator although "new" was not working properly. Food always spoiled in that apartment. Couldn't leave anything out, but yet again the refrigerator never really worked right so putting food in there was not a better option. There was mold all around the house. My sons window was covered in mold all the time. I am pretty sure they came into my house without notice because there was a brand new seal put on the door and it would not close for a while, apart from what other tenants told me they had experienced. So then I had to move out before my lease because I found a job an hour away and the drive was really difficult after a 12 hr shift at night. After giving them more than a month notice they rented the apartment and wasn't told until I called. I was told I had to give them 3-4 days to move out before the new tenants came (in one week) in but had to pay up to the day they were moving in. I didn't argue that. I left a work out bench in the yard to pick up afterwork but turned in keys because the office would be closed by the time I would be able to return them (plus it was 4 days before the move and I was told I had that whole day to move as my last day). Well my bench went missing. drove all the way to Napa for nothing. I asked Wyman, they never got back to me, and then they deducted touch up paint and cleaning fee when the place was left impeccable. When I moved in I had to clean up all the debris from the remodel. There were chipped pieces of paint when I moved in and covered those up as well but Wyman felt I needed to pay some more. Other tenants also said "good luck getting your whole deposit back," and I was sure I would because the apartment was in better shape than what I got it in. Plus the 300 fee they charge for re renting. Ridiculous. They actually made money off of my move. I sent Wyman the photos asking why they charged me extra from my deposit and never got an email back. I am not the first to not get their whole deposit back from them. Ive lived in other places for close to 10 years and have gotten my deposit complete, this is how well I leave the place. I would recommend you pay a little more rent and look elsewhere then deal with them. read more