I just moved to the area and was SO excited that Home Goods was close by. I decided to go my first weekend in town to pick up some items that I needed for our place.
I walked in and holy smokes, it was packed. I didn't think anything of it and grabbed a cart to walk around. I was excited because the location was both a Home Goods and Marshalls, house stuff and clothes/shoes!
I packed my cart and finally went to the check-out line. I realized that the line literally wrapped around the store. I was a little frustrated knowing that would take a lot longer than expected so I decided to hide my cart and check out some other stores in the plaza in hopes that it would calm down.
When I tell you that I went back to the store 5 times over that weekend and it was the exact same or even longer lines, I am not lying to you. I even dragged my husband with me to stand in line while I shopped a weekend later and he barely made any progress by the time I was done looking around.
I'm really sad because I LOVE Home Goods, but truthfully - they need to find a better system. No one has that time to wait in a line of 75-100 people. read more