Online Shoppers Beware. A day after receiving my online purchase of 3-wick candles I phoned the store in Kissimmee, FL to inquire about swapping these out as they do not have the "Christmas Tree" scent I was expecting. The Associate I spoke with (Evan?) was lovely, said to bring them in and she would be happy to swap them out. After driving more than 30 miles to the closest store (tolls, gas and an hour and a half+ of my time) Katie informed that she would only refund me and I could repurchase what I wanted at full price. It would have been so simple to even exchange these, as I was told they would, and retain this sale for Kirkland's. Rather, she opted to simply refund me. This will be my last online purchase with Kirkland's I will ever make again. Lesson learned the hard way. read more