I'm not sure how I feel. I kinda feel like At Home is a cross between Sears about 2 years before…read morethey went out of business, KMart 6 months before they went out of business and JCPenney. Do you want to walk through two hundred thousand square feet of just a bunch of stuff that you probably don't need? Then here's your place. Do you want one entire aisle of bed sheets, all the same generic brand but just in 4 different colors and ones that are not at all soft? Then this is the place. Do you want a place to just sit in the middle of an aisle on the floor for an hour and nobody will notice? Then again you found your place. Do you want some furniture made out of pressed board? Well as I said before, you found your place. If you're looking for a quiet place to maybe read a book for an hour, bring your own book but you found your place. If you want to go shopping and not find anything that you really need, then this is your place.

At Home, My wife just loves your store, it's the place she…read moreshops when she wants to freshen up/modernize our home decor without spending a fortune. She finds it easy to shop online and pickup at the store. The orders have always been ready for pickup and the employees helpful and friendly even when doing returns. They have an excellent selection of rugs, throw pillows and outdoor furniture cushions. The prices are very affordable and a good value for the money. When she gets tired of something it either gets shared to a relative or passed on to a charity so others can use it.

A friend brought me here while sharing with me some of her favorite places to go thrift shopping. I…read moreliked it and plan to return once our home is rebuilt (due to a fire) and I have a better idea what I would like and need. The store was well organized with a good selection of items of interest to me that were reasonably priced. Some thrift stores have really upped their prices, so these seemed pretty good to me. I'll be stopping back whenever I am in the area to look for needs and treasures.

Their prices used to be quite good but they continue to go up so it's give-and-take. My most recent…read morefrustration had been when purchasing a wood finished item. Thet always stick their price tags right in the middle of items. I mentioned to the sales person that it would be great if they could put their price not in the middle of a table, but someplace less damaging. She went onto basically tell me it was my fault because of how I probably took my sticker off (note you can see items in their store where they have changed a sticker, and you can see it has taken off the finish). And I said that I was just trying to be helpful, to which they replied that it is how the boss wants it and they listen to their boss not to a customer. So unnecessarily rude. I truly was trying to give constructive feedback.

I cannot say enough about how helpful all of the associates have been! I give the customer service…read moreteam a "5." I have recently purchased patio furniture, a nightstand, upholstered swivel chair and so much more. They have answered my questions, spent time with me finding the right size item, contacted me when a piece I was looking for arrived, etc. *I still would like to see larger font on their yellow stickers-can't read them. Also, they could use better lighting in the back warehouse area.

Crate & Barrel Outlet has been long-standing in the Route 59, Naperville area. Their central store…read morealways offers a variety of sofas, decor, glassware and serving ware, pillows, hutches, art, etc. Their back warehouse area has grown in the past few years and has kids' items, appliances, curtains, credenzas, side tables, rugs, chairs, and more. I was disappointed to see that most items were only 10% or 20% discounted although there was quite a bit of damage or staining on the furniture. They did have an additional $250 off $1000 spent but that really only applies to large-ticket items. I do love coming here for seasonal items but they had a small Halloween section. They did have some nice kitchen items but nothing that stopped me in my tracks or had an enticing markdown.

I am very allergic to mold. Lately, whenever I'm in the back of the store, I smell mold. I even saw…read morebuckets on the floor which makes me think there are water leaks in the roof. If you are allergic like I am, beware and consider shopping somewhere else. I feel sorry for employees who are exposed to it long term.

had receipt to return but cashier rang products under wrong dept so they had to go to security…read moretapes to pull video on purchase transactions to pull i purchased. not only time consuming but embarrassing. workers here are never friendly!!!!

Was looking all over for furniture, walked in and knew this was the place. I also had help and…read moreideas! And I had a great experience with Bob's in Aurora ! Karen was super helpful, and made sure I got the exact bedroom set I wanted and nothing I did not want. Even helped add an extra item to the order after we ordered it for delivery with no problems and made sure everything got delivered together. This store has really quality furniture for great affordable prices. The pricing here is great. We compared Ashley, Carson's, Van (something something). Totally comparable stock and cheaper. It's really convenient, one stop shop.

Cheap furniture at high price. Return policy terrible. If you use credit card you only get store…read morecredit if you have to return within time frame.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

Well I have to give props to World Market. For a few years it seemed like they had stagnated and…read morejust had basically the same stuff, so I hadn't been in in a while. But they have quite a robust and fresh selection of holiday items including cookie jars, advent calendars, Christmas crackers, and lots of little items for stocking stuffers. They have minimized the wine/alcohol section and added more in the way of Asian snacks (probably a wise move). Found some treats and gifts here today!

At 6:30 PM on a Wednesday evening my wife and I came shopping for stocking stuffers. While we were…read morethere, I had to use the restroom and I asked asked a staff member if they could open the restroom because there was a sign out front that said closed. She said not tonight. I find that unacceptable for a customer who is actually shopping in your store and you have public restrooms to not open them for the public. It is my belief they cleaned them early so they could go home early or on time but did not want their customers to use the bathrooms again. I had to walk across two parking lot to find a restroom. I don't think I'll be back.

Painted Tree is such a unique store. It is kind of like a store full of kiosks with handmade things…read moreof all sorts that are really unique and often 1 of a kind. Artsy, craftsy things, clothes, some dried foods, coffees, teas, dog treats, scented candles, jewelry and the beat goes on and on. The staff is always friendly. Our kids are at an age where they never know what they wan lt for Christmas. We stopped in and walked out with a trunkload of things that they will be thrilled with. It is really nice for gift exchanges and a trinket for somebody really hard for. Love this place.

Located in a busy strip mall in Naperville on Route 59,this location has over 100 vendors selling…read morehome decor,fashion,gifts,and much more all under one roof. It is hit or miss on what you will find as the vendors and products are constantly changing. Lots of seasonal items as well. A fun way to spend browsing on a rainy day.

I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

A friend recommended this place and just wanted to check it out and see what they have. This place…read morejust reminds me of another big lots store. The items are a bit cheaper and they also have a rewards program too. But that's pretty much it . The cashier was very nice and friendly too.

Purchased engineered hardwood flooring for installation. installers showed up on time. Before…read morethey looked at the subfloor, they said may need to sand it. Okay, maybe an extra $200. They removed the old carpet and found out from the office it would be $588 more. Well now I'm stuck with no floor. That much extra cost for an extra hour of work? Called the Home Depot complaint line twice and was told I have to deal with the store. Called me back once with voicemail. Called them back and was told they would check. Been over a week with no contact. Probably won't by any flooring products from them again.

Purchased 7 boxes of vinyl planks the arrival dates they told me were off by a week. The molding…read morepieces shipped a week after those. I called them to verify they were there at the store when I went to pick them up only five boxes were there. I went home called them a couple days later when they said the other box would ship, they said those boxes were there. I went there to pick them up and those boxes were not there. I had to go back a third time to finally get the boxes when I got there, they had no idea where the packages were and It took an hour for them to find them. They only use one installer for the floor. I had booked the installer they use and had to reschedule the installer for another date. I booked an appointment and on the morning of the appointment the flooring company they contract with canceled. So you're telling me they only have two guys for all of Home Depot to do flooring installs? Plus they couldn't reschedule me for the same day. The entire experience is horrible. Home Depot may offer some deals here and there and products here and there, but their service and their follow-through and customer service is horrendous. The GS flooring company I would not recommend but that's the only flooring company Home Depot uses. So unfortunately now you're stuck they've got your money and you have no recourse at this point. Customer Service has gone down the hill. No one cares about their jobs anymore. They fleece the American public in general. The American people get screwed over by corporations. Then they respond apologizing yada yada yada put some link below for you to fill out a Webform and you can't even click on it to enter any information. It's all a bunch of BS.