AMAZING furniture and service. All the staff was super friendly, including the delivery staff…read more They had everything (bedroom set) set up in no time. This furniture is so elegant/classy looking and I'm so happy with it!

Great services. Got a good sectional for my moms place. Also a gift. Recommend this place for real.read more

Horrible customer service. They tried to deliver to the wrong house. Needless to say they didn't…read morecontact me to see why. Then after 5 phone calls and sitting on hold for a minimum of an hour they tell me they cannot make the delivery for a week. When they texted they said 11-12 weeks. Couldn't even get me over to talk to a supervisor. I will NEVER order or recommend them.

Cheap furniture at high price. Return policy terrible. If you use credit card you only get store…read morecredit if you have to return within time frame.

Small shop in an industrial area. I could see a lot more things in the rafters that I wanted that…read morewere not on the floor.

Cute little place. Very tight to move around. I'd visit again to find random gems. Owner was…read morefriendly and welcoming

Calling all Plainfielders, J-Town peeps, Napervillians and every surrounding town! If you're in the…read moremarket for new furniture, maybe a new home, or a refresh on your older furniture, give HOMETOWN FURNITURE a try. They're located off Route 30 in Plainfield. A small business owner, helping out his home town with great values! Hometown is stocked with wall decor, kitchen tables, sectionals, loveseat, dressers, wall decor and more! Don't judge it by the outside, go inside. Russ met us from afar and allowed us to browse the store, without being hounded by any sales pitches and no upselling. As I walked through the store, they have a kids area in the back-with cartoons playing-bring the famiy in and pick out your new family room furniture and so much more. Made our way all around the store and saw the company had genrously placed out complimentary snacks! Lazy Boy recliners from $199, I kid you not! I ended up buying two Lazy Boy recliners at $299 a piece. Go in and check it out for youreslves. Did I mention you can order from HOMETOWN FURNITURE online?? And you can customize your apolstry! Five stars all the way! Thank you for the wonderful customer service. Will be back in for more furniture.

Katie from hometown furniture was rude. She did all she could to stay in her seat behind the desk…read moreand not come help my family. The 3rd time asking, she finally came and answered some questions. Then got an attitude with my husband when he asked if they negotiate price. made rude remarks about my kids. Classles, Poor customer service. Maybe something in her life makes her deflect her misery onto others. Either way, it's unfortunate to have had such a poor experience. We drove out there on our day off specifically to visit this store. We 100% were ready to purchase a sectional we found, until she snapped at my husband when he tried to negotiate 100 off. A simple no, that is our price, with a smile... Would have been appropriate.

Adorable little vintage shop located in quaint downtown Oswego. I love stopping in for new…read moretreasures to add to my home decor. They have a variety of items to choose from! I recently inquired about a project I am working on which I was looking to chalk paint. Not only do they have a large supply of Dixie Bell paint they also took the time to share with me their tips and tricks complete with a take home how to do list! They are super knowledgeable about chalk painting and very sweet ladies. I highly recommend this sweet little shop!

Such an wonderful shop. Definitely a place to go to when you are in Oswego. Found the perfect…read morepieces for our home. The owners are great to talk to and so informative about redoing pieces. This piece came from their shop and was just what I needed to finish our room!

We have purchased from Walter E Smithe before. Every visit has been a positive experience. Our…read morecurrent living room set is more than 20 years old and still looks great. But it was time for an update. We requested a free in-home design consultation and Ashley Baron called to arrange our meeting. She arrived at our home and spent plenty of time speaking to us, taking photos and detailed measurements. Once she had a feel for our likes and dislikes, she left and set up a time to come to the Naperville store to review her ideas. She used some very cool VR tools to show on a big TV a virtual picture of our room. She added her initial ideas for the new items for us to view. Then she offered many alternative choices for us to view. We then went to the showroom and sat in several examples to see what was most comfortable for us. Ashley showed us several fabric samples, first her recommendations, then let us view all to see if we liked something different. We found for the most part we loved what Ashley had chosen. Ashley has a great eye for style and really understood what we were looking for in our update. She then added those fabrics to our virtual living room to show us exactly what it would look like. At no time did we feel any pressure or pointing us to or away from anything. It was an excellent experience. Ashley told us we were free to do this update in stages if we liked or add whatever we chose. And as I stated earlier, all this expertise was supplied at no charge. The quality of Walter E Smithe furniture is excellent. It has stood the test of time in our house with four growing sons and now four grandkids playing and wrestling over the years. It still looks great with no wear showing. WES is not cheap furniture. But in my opinion, you cannot beat the value. I'd much rather have excellent quality over some other "throwaway" furniture I've seen. We cannot thank Ashley Baron enough for all her help in choosing the items for our home. If you're in the market and you're near Naperville IL, ask for her.

After dropping 6k on a sofa from Pottery Barn, I decided to stop in and see if Walter E. Smithe had…read morea red chair or sofa I could get to go with it. Don't bother to waste your time unless you're in your 60s or up. Walked in today and was ignored by ALL of the employees. Lol not even a "hello". One of the employees had no mask on and two more were online shopping for clothing and all of the others just walked around or sat at a computer. I would have snapped a pic of the no mask lady but I thought that would be a bit much but I did get the two chicks ignoring people and online shopping. Lol. What a mess. Classless place. Doesn't deserve my business.

I love this store! He has such diverse pieces. I can always find simething that i want. This…read moreweekend I wanted a buffet for my dining room and of course i found it here. The store has antiqued pieces, strange and unusual asian type pieces, grandfather clocks, chairs, benches, equisite desks, wall decor plus loads of other things. Stop in and browse, the owner is wonderful!

I had been through this store before but just to look to see all the beautiful items they carry!…read more Nothing is "junk" - everything is on the upscale side. Yesterday (3/10/21) my hubby and I stopped to see if he had a dining table & chairs available - although we didn't see what we were looking for I did find a beautiful Bombay side table - perfect condition! My hubby and I love the table and it fits in well in our home. I highly recommend you stop by every couple of weeks - I'm sure you'll find something you just can't live without!