This Home Goods is connected to TJ MAXX so it's huge and lots of selection to choose from. I like the variety of outdoor decor, pots and outdoor furniture. But it's really busy at this location so if you see something get it cuz may not be here if you go back read more

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HomeGoods this time was No Good I really wanted to like the HomeGoods in Downey because they have an amazing assortment of home décor, seasonal items, kitchen, bath, and home products, all at reasonable prices. There are definitely plenty of great finds throughout the store. Unfortunately, the customer service and overall shopping experience left a lot to be desired. Employees rarely acknowledged or greeted customers, and several seemed bothered when customers were shopping in the areas where they were working. I also noticed several damaged items sitting on the sales floor, which made the store feel less maintained than it should be. The checkout experience was especially disappointing. There were approximately 15 customers waiting in line with only one cashier working. Meanwhile, two managers were standing near the front having what appeared to be a personal conversation. They spent about five minutes talking and then walked away without offering any assistance to the cashier or the customers waiting in line. The merchandise selection is definitely a strength, but good products can only go so far. Better customer service, more attention to the sales floor, and stronger leadership presence at checkout would make a big difference in the overall experience. read more

HomeGoods - Huge lines and only 1 register is opened . ‍ - Home Decor Near Me - Downey, California

I used to frequent this HomeGoods when I worked closed by. It's combined with TJ Maxx, so smaller store (both TJ Maxx is smaller and HomeGoods). I was very surprised to find a Global Knife at HomeGoods. I have never seen one in any store to date, and I frequent HomeGoods weekly! Great knife and great price. I have a collection of Global Knifes, excellent quality and made in Japan! I already have this Chef's Knife, but definitely can use another! read more

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Although they didn't have what I was looking for (a specific Christmas decoration) I was amazed at all Christmas decorations they had on display. They had aisles and aisles and aisles of beautiful Christmas decor. From clothing, to dish towels, rugs, cookie jars, placemats, outdoor decor the list goes on and on; it was truly a Winter Wonderland. The store was fully stocked and very neat and clean. Again, they didn't have what I was looking for but I enjoyed walking around and looking at all of the beautiful merchandise. This is one of my favorite locations and I always have a great experience when coming here. read more

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HomeGoods carries all those household things you didn't know you wanted or needed until you spot them in the store. The stores stay fully stocked with stuff on display for your grab and go tendencies and this location is no different. Kitchen, bath, bed and to the horizon (I didn't want to say "beyond"), they've got you covered from spices and silverware to pillows and furniture. Neat and clean in a busy kind of way, you'll find good deals throughout with reasonable prices. read more

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Three days ago I came to this HomeGoods and the line was an hour and a half long. I'm not kidding you the line was an hour and a half long. You guys had four cashiers but you guys have 13 register do you need help hiring a new guy? I can pay for that new guy. Are you that broke HomeGoods/tj maxx. Let me know if you can't afford another cashier cause that's how it seems cause you're acting broke. I saw people walking into the store and walking out because of how big the line was that sounds like you're not maximizing profits to me. And whoever came up with idea of merging a TJ Maxx and a HomeGoods it should not be in charge of coming up with ideas. read more

Always find fun items here. Prices are great. I like all the things I've gotten from Home Goods and will continue to shop there.

The store has lots more great merchandise than other HomeGood stores we've been too!! The store is clean, well maintained with spacious parking. There's enough open registers to keep the check out line moving with friendly, polite, and attentive staff. Great store!! read more

HomeGoods - Home Decor Near Me - Downey, California

I have to thank Louisa, she was very helpful when others shy away for trying to do work, which was most of them on the floor. Her and the lady who is in the dressing room, she is sweet. This location is connected with the TJmaxx, in a way its a good idea because i came in looking for a rug and ended up looking at dresses and purses. Overall very spacious place, location is ideal with a lot of parking. Quality of clothes was good and there wasn't anything on the floor. The lines get long. read more

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I tried to return a Halloween decoration I bought that was broken. And I didn't have the receipt or sticker tag cause I was trying to use and keep it when I realized the side was broken. This location refused to give me anything for it. I even said if they can just give me $10 back only half what I paid just cause I want to get back some money! I come to this location very often I love homegoods so I'm very disappointed with the customer service i received today!!!! read more

STAFF IS GREAT AND SO ARE THE ITEMS HERE! They have lots of good snacks (for the movies, haha) and this was my first time coming to any home goods and I was extremely happy. I bought a hairbrush, keto snacks, and some not so keto snacks for 20 bucks. I will definitely be returning! If you need a new purse, snacks, maybe a couch? Your one stop shop is here! Lol read more

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Long lines. I make it plural because what should be one line breaks up into three. Only 4 cashiers for 13 registers. What was even more disturbing was the cashier asking me if I would like to open a credit account at register. NO THANK-YOU. Give me a break. Will not return. read more

HomeGoods - Looooooooooooooooooooooong lines (Number of Os represent number of people in line to pay)! - Home Decor Near Me - Downey, California

Super excited the prices were good the lines were short. I'm grateful for all the options. Happy holidays everybody excellent job getting through the holiday season with a smile your staff was completely on point!! read more

HomeGoods - My last present for my gift exchange thank goodness it's over - Home Decor Near Me - Downey, California

It is so hard to just spend some spare time at HomeGoods without spending a single dime. Sometimes I find some really neat gifts here. "Hey, check these measuring spoons out. Like them? Guess how much they are?" My husband is a damn chatty Cathy when we shop. Gets on my nerves because I just want to look in peace sometimes. Alas, I appreciate his thinking of me and finding sweet deals. For the most part, I like shopping at this location because they refresh their inventory quite often it seems. It's a fairly good size. Free parking. The staff members are typically nice and helpful, but I'll be damned if a male employee was blurting out expletives quite loudly the other day. Look, I cuss like a sailor, but not around children and certainly not in a work environment. Ease up on the foul language ya' Peaky Blinders wannabe. Their pet section is one that I forget about, but it has some interesting stuff. Check it out! read more

Decent. Occasional clean aisles. 2 rows dedicated to pets but mainly features on toys & a few healthy treats. No bowls, collars, leashes. Kitchen section was very limited mainly pans, mugs & occasional pantry storage containers. Did not have what I was looking for (olive oil dispenser, cleaning supplies, scrubs). In the same plaza as an ok PetSmart, Marshall's, Staples, Bed Bath Beyond, Ross read more

Came her on a Saturday to do a return and the line was even longer than the lines during Christmas and only a handful of cashiers open (3 to be exact!). I don't know who is managing this store but this is absolutely ridiculous!!! The line curves around twice from one set of doors to the other!!! Hopefully this makes it to the eyes and ears of a district manager if there even is one! read more

They have such unique furniture and kitchen and bath and decor items, it is a joy to walk around this store

I enjoy coming to this store. There are many fascinating new things to look at. However, the bathroom for women is filthy and unpleasant. It smells extremely terrible. It smells like urine, as if no one has cleaned it properly. Please have the restroom cleaned on a regular basis. It should not smell so awful. read more

On 11/22 around 8pm I saw 2 black African Americans around 15-20 years leaving the store with 2 big garbage bags full of merchandise all the kids around where scared and there was no security around there was one employee that didn't say thing to them and he was standing in the entrance and I asked why he didn't say a thing and he said he wasn't allowed to tell them anything I think it's ridiculous because it they don't have to pay for stuff why do we. read more

Horrible lines. apparently the ppl that work at TJ MAXX are the only staff on registers - so you can see 3 registers open 40-50 ppl in line and HomeGoods staff walking around the store not doing much. read more

I was introduced to HomeGoods by my sister and have been addicted ever since. My sister told me to never take a cart because you will put everything in it and only intended to get one item. She's right! This particular location is a-ok. Some of the aisles are very disorganized and you could end up breaking something if you are shuffling for something in the back. Some of my favorite things to get are seasonal and baking items. You can find some real steals if you look carefully! I could get lost in here looking at all the goodies. There is plenty of parking which is always a plus. Only bad thing is that there is only one line for both HomeGoods and TJ Maxx which can get pretty long. So pack your patience during the weekend. If you haven't been yet, you really need to check them out. read more

HomeGoods - More baking supplies - Home Decor Near Me - Downey, California

I do not understand why the restroom is so dirty The run out Toilet's sit and women stated using toilet paper. That means that the employees haven't check that restroom in hours. So bad. read more

HomeGoods - This is the restroom in this store "fancy, but messy" no respect for the customers - Home Decor Near Me - Downey, California

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People in that store look like they don't want to work there,you ask a question and they're quick to say they don't have it when they do. I asked for hand lotion and the girl was literally standing by it and said no. I found it eventually. The restroom is filthy too. read more

HomeGoods - We're in a pandemic and bathrooms shouldn't look like this. - Home Decor Near Me - Downey, California

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I simply love this place. It's the closest location to my phone and chance I get to come here I do. The store it's average on organization but it doesn't take a rocket scientist to figure out the department layouts. I love this store because of all the interesting finds that you may see at other stores for a much higher price. The products seem more upscale than your normal Ross and the prices are reasonable. The location to always be well stocked with goodies and needless to say, I never leave empty handed. The fact that they're location in the downey promenade is even better because you can seriously spend a big chunk of the day here eating and shopping. I will continue to frequent this lovely store. read more

Yesterday I went and the customer service was so polite and friendly. I went to get some last minute Christmas presents and all COVID precautions were followed. They sanitized my cart and the store was precisely empty. I bought a few presents at an affordable price. The cash register Carolina was also very friendly and polite. The people at the door also asked if I would like my merchandise carried to my car, how thoughtful. Kuddos to this Home goods! It's good to know there's still good customer service during this unique time! read more

I'd give them zero stars but format doesn't allow it. Christmas 2020 I was recovering from a severely broken leg, ORIF surgery etc.. I had hoped to quickly get a shopping cart to balance myself. There was a long line. I asked the COVID monitors at the door if I could go ahead since it was a difficult day for me. They said I'd have to speak to the manager. I waited and waited. When the manager finally appeared he said I needed a note from my doctor to cut ahead in line! I made a beeline for Target where I was able to vent with a darling security guard who helped me in every way possible. Needless to say I haven't returned to the Downey Homegoods store and probably NEVER will. read more

HomeGoods / TJ Maxz is a great store! They have a way of getting you to buy things you don't even need.. or didn't know you needed them lol. This particular store was clean and the staff was nice when I went to try on some clothes in the dressing room . I bought a few items of clothing for my daughter as well. Very surprised I managed to escape the store without buying any kitchen and garden items.. my weakness! read more

I came inn today because We needed a few things for our new home. I like how fast the line was moving and how everything was organized from start to finish. I also liked how every shopping cart was sanitized before handing it to each person. Found a lot of awesome things I needed. Before being rung up every cashier clean and disinfects every register. The cashier that helped us out was She was super friendly and made us laugh. Unfortunately I didn't get her name. (She has curly hair and on the curvy side.) It was nice to have a good experience especially how we're all going through things emotional, financially and mentally. In these hard times. It doesn't take much to be kind to others. I really appreciate it! read more

It was really bad experience. I was waiting like 35 minutes to pay. They had more than a block of people waiting to pay. and they have only two cashiers. many people got out of line by. I believe that the priority of any company is to have good customer service. read more

I love Home Goods but had an irritating experience just now. I found a lamp that I loved in the clearance section but it had no price tag. Before I got in line, I found an associate and asked how much it is. She immediately says it's not on clearance. I offered to show her where I got it from but she said to give her a second and walked away. Someone else came over and said it is a clearance lamp. He tried to find something similar and couldn't. He told a third associate it should be $39. The third associate said no, $49 or more. Now they're going back and forth on a price. I asked if they just make up prices or what it's based on. The third associate says this is a nice lamp and takes it in the back to "code it" and presumably make up a price. I left the whole damn thing and the items in my cart. Every other clearance lamp was $39 or $49. read more

I love this store, so much. I always find great things here and many vegan and cruelty free products. The reason i'm giving the shop only three stars is because every time I've been to the restroom, it's a rather frightening experience. I'm one of those people that will go through the whole store and be there for like two hours shopping and, quite a few times I've had to use the restroom. The last few times I made sure I used the restroom somewhere else before hand just to avoid the cringe worthy experience! Lol. I've seen poop and blood smeared on the walls and floor, clogged toilets, toilet paper everywhere. I've seen employees use the restroom and leave without doing anything about it. Often that bathroom has been more disgusting that a porta-potty! Shop there for good deals and often quality products, but if you gotta go to the restroom, HOLD IT! It's not worth the nightmares. Haha!! read more

Homegoods is one of my favorite stores. I like how this downey location has a good selection of items, but is often a bit disorganized. The customer service from this particular store is great. I have never had any issues, the staff seems friendly and helpful. I am looking forward to returning ! read more

Horrific; could not return pillows which stink . Gabriel was mean and unprofessional. Be cautious; totally not recommend this place.

Nice mix of goods and some interesting items you can't find anywhere else. So if you're furnishing or remodeling, this is a great place to come. The prices were okay, not spectacular. The employees were nice and welcoming--don't badger you, which I like. At a place like this, you just need the time to browse and mosey around. read more

I find great deals here 75% of the time. Just got a 7x10 wool rug for $120. I love that they get frequent shipments in. Sometimes I come in for "therapy" or ideas. read more

I like coming to this Home Goods. They have a huge inventory selection compared to other Home Good stores. I am still beating myself up for not buying the carved wood night tables I saw. The staff is accommodating and helpful. However, when it comes to checkout. The lines are pretty long. Although, they have multiple cashiers open the check out is not quick. Parking is available because its in a shopping mall. You can buy big piece furniture and place it on hold and they will hold for you for 24 hours. read more

Good selection of home goods for every room in the home . I was helped by a guy on the floor who was extremely nice and helpful. At cash register I was attended by a rude ghetto looking person talking about her personal life with her con worker . Totally unprofessional . But again , great selection on home decor and affordable prices , actually I'm on my way there read more

I swear I am always here! I love it, so many options and great items. Great customer service

Tabitha the manager of this store tried to scam me. Today I was paying for all of my items and in the damaged section I saw this beautiful lantern in the corner. I ask if I could see the damage. They put it on top of the counter and I saw the price tag or $29.99. Well tabitha took it to the back and changed the tag to $79.99 and said she would lower the price for $40.00 I was confused since the original price said $29.99 I told her that I saw and she said that the price of the item was always $79.99 I said well I should have honor of the original tag of $29.99 and she didn't was to deduct the price. I don't think this is correct of her to do imagine all the other people she has done this to read more

Its an okay HomeGoods. This one is one of the newer ones that shares a space with TJMaxx. Unfortunately they don't have a regularly rotating furniture selection. This home good is best for its cookware and knic knacs for display around the house. read more