The location is pretty big and has a decent-sized parking lot. Donation drop-off is located around the corner towards the back area of the building. We came here after dinner and found many designer bags (Michael Kors, Guess, Etc). The floor had many staff restocking the shelves and overall maintaining the store. The clothes are a bit organized when it comes to the Children section vs the Adults section. read more

Very helpful and clean. I was able to bring all my items and get the paperwork for my deductible.

The customer service is great here- friendly and available employees, along with a great assortment of women's clothing to sift through. Parking lot is easy and plentiful with a donation center in the back. I never leave empty handed when I shop here! read more

This is my mom's neighborhood Goodwill. She always finds a cute blouse, pants, dress, etc. whenever I take her here. She is a big fan of Goodwill and there are plenty of gently used items and occasionally even a brand new item with their original store tag on them. A few months ago, I even found a super cute elf shirt for my office's Christmas party. If you find a certain colored tag assigned for 50%, that's awesome! We have on occasion. The folks working around the racks and aisles as well as the cashiers have been kind and pleasant when we have visited. I've not yet donated at this location (I've donated at the Torrance ones.) yet, but I here the staff in the donation section are good. (via my Elite friend's review) There is plenty of parking including the disability spots in the front. Mom is always delighted to shop here so, for us 4 Stars it is! read more

Excellent place to send items to be reused. The representative receiving ideam in back of parking lot are so happy to help. Went in and some cool stuff. read more

Terrible and rude customer service after I went to browse briefly and could not find what I was looking for. On my exit asked politely if I could use the restroom facility and was told abruptly no! Sir! Very unwelcoming. Used to come here as a kid. And thought it would be nostalgic to come visit again. Now I know forsure there's nothing nostalgic or worth coming back to this good will plus all the home items with ko price tag seems like a big head ache I wouldn't waste my time again read more

Cleanest most organized and well priced Goodwill I have ever been to Staff was also super sweet. I came in 20 minutes before they closed. I wish I had more time. read more

Goodwill Store & Donation Center - Even the parking lot is impeccable - Thrift Stores Near Me - Norwalk, California

In my community. Great location. Awesome selection of items. Fabulous price for thrifting. read more

What is the most basic necessity you need when you're shopping? How about a shopping cart or a basket?? I've been here several times and each time there is nothing available. Please give me one good reason why this is not available to all customers that come into this store. Especially for the elderly. Unbelievable. I will not return. read more

When we got there to leave donation; Vincent came running out to help me. He explained which bins to put the different items. Vincent was friendly with a great sense of humor. read more

5 stars because when I come to drop off the people are always friendly. This time, they came right to my car with a movable cart. I loaded my donations and was done. Plenty of parking in the lot in case you want to go shopping in the store. There is a Rally's and Arby's nearby in case it helps. read more

Their prices compared to other goodwills aren't bad at all! I will say they are limited on shopping carts but you can't really blame them i think that's something corporate should've been handled. The staff was pretty friendly and attentive to any questions i had. Also i don't think its posted on their site but there's actually two different times that they open/close, their donation center is open from 8am-7:30pm but the store opens from 10am-8pm. Overall this is one of my favorite thrift stores to go to! read more

Went to shop for a last minute shirt for a networking meeting. Had to use the bathroom first because I didn't want to choose under pressure obviously, and an African American woman who must have profiled me as homeless (and in an earlier time I was) because I'm a little unkempt today, hence why I'm buying decent clothes, comes up to and says "no public restrooms". I then proceed to tell her I'm going to buy something but I'd like to do it without feeling like I have to urinate while doing it. Lucky for her the frustration she gave me made the feeling go away. She then goes to talk to another coworker about what just happened and then points at me, then the bathroom, so I come over and ask her if there's a problem she can talk directly to me about it. She claims she was mentioning something else and walks off. This same woman then goes back to the back of the store where she talks about the same situation to *somebody else* who works here, and I just let it go. Helpful tip: de-escalate yourself with the customer present, away from earshot, or when the customer leaves. Passive aggressive talk like this is inflammatory and bad for business. This location doesn't seem to be that well run based on other reviews and I tend to agree. read more

I happened to be in the area and had a car trunk full of items that needed donating, but was beset by the fact that places in my general vicinity were not accepting donations. This goodwill was winner, winner chicken dinner. It was raining pretty hard, but when I pulled around back I was waved at by one of their attendants who was super friendly and easily took my items - no questions asked. I didn't have chance to go in and see their bargains, but from the looks of things it was clean, well-organized, and nice items were on display. read more

We donated clothes, and misc stuff to them a few times over the past month. Easy drop off in the back, and workers are always eager to help and very friendly. read more

The last few months me n my hubby have been donating lots of items here due to the death of my mom. I feel good knowing someone can use the items I donated. My mom loved shopping, and had a lot of brand new shoes, clothing, blankets, etc. the staff here was very helpful, and friendly read more

Goods were a bit overpriced in comparison to other stores. Store is well stocked & clean. Employees were service oriented.

I used to like this store but not anymore really. A lot of the clothes I saw where ripped and had big holes on them. Like seriously why are you guys selling trash. The employees must not care at all. Hence the pricing is ridiculously. You see the most ordinary stuff overpriced. Sad to see this store going down hill. read more

My sister is severely autistic, she doesn't know what's going on with the world, she doesn't understand. There are children like my sister, who are adults and don't understand what's going on. Goodwill! Is supposed to be supporting children with disabilities and more, apparently they don't know the meaning of it. My sister doesn't understand that you need a temperature check, the workers there call the manager every time we walk in. They have been discriminating against me and my family, we don't appreciate it! The manager isn't helpful either, so in other words if you have a disability and don't understand, they will kick you out or call the police on you. I don't appreciate that at all! It's sad! The workers argue with you, instead of understanding, they pick a fight with you. They don't wanna hear your shit. read more

I had a wedding in three weeks and a budget! Passed by and came in on a whim...and I LOVED the selection. Wendy and Mike were super friendly and showed my husband and I some sick vintage under $20 We had the best time at the wedding last weekend in our like-new gear! I don't live in the area, but will return. We highly recommend this goodwill gem! read more

We've been doing some heavy cleaning in our home and making tough decisions on whether or not we really need certain items. Sometimes, it gets to a point of a headache and we gotta ask the real question: "do we really need this or nah?" Luckily there's donation places like this neighborhood Goodwill where we can happily donate our lightly used or unneeded items. Items like clothing, shoes, random stuff that was either suffocating us, too small, too big, fell out of love with, or simply forgot why we bought it in the first place. In exchange we get a tax write off receipt. Total win-win sitch to me. Now I'm not sure if it was due to my extremely busy and stressful day at work but I met Blair at this location and she was a breath of fresh air. Such a kind, genuine person and very pleasant. Accepting of my items and it was such a nice experience encountering her. An unexpected place, day or time to meet such a unique individual who takes pride in her work, yet super easy to communicate with. She made my encounter personable and even complimented my beautiful family. Thanks for being you, Blair! My family and I so greatly appreciate you and all your hard work! read more

Came today at 7:40 to drop off items and the lady at the register said they close at 7:30. My complaint is for the hours on the site to be updated. read more

They will hunt you down the last 20 minutes before the stores closes at 8pm to leave the store. They do a store sweep at the 15 min mark and will hunt you down until you are so bothered by them that you leave. There was no one in the store by 7:50pm because the employees pushed everyone to leave early. Very unprofessional and will not be coming back to this store. read more

If you are willing to spend the time and look through tons of stuff you'll find some treasures! Look out for the sales on special tags. I found a leather jacket for $10! Minus two stars because I was followed and watched like a hawk the entire time by staff like they thought I was going to steal the clothing. Then when I was rung up the worker kept making comments about how long and how I shopped that day. It was very offputting and strange, but the deals are good enough that I'll be back even with the weirdness. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Norwalk, California

Regret dropping off my items here at this Goodwill location. I never had any issue with any other Goodwill stores before and I do drop off stuff almost every month to support the business. However, this location had a horrible attendant whom I felt very racial because of the difference of his attitude towards me and others. Another girl in front of me parked completely blocking 2 parking spaces and not even straight. I had to park my car to compensate that. The attendant was nice towards her and he gave an attitude towards my car. In the end, he didn't even offer me the tax form which I believe not only rude but also not following the protocol. I wish I dropped my items off at other locations (my favorite is West Hollywood and Garden Grove). Any donators shouldn't feel ignored or violated. read more

Voicemail to the store needs to be UPDATED. I called to check the donation center hours and the voicemail says the donation center is open during store hours. That is incorrect as I drove to drop my off my donations at 4:30pm and was told they close at 3pm each day. PLEASE UPDATE YOUR VOICEMAIL so we don't waste our time! read more

I always shop at this store but had a bad experience on 9/3/18. I found a used box of 4X6 Christmas net lights price at $4.99. While waiting at the register, I notice behind me in a Christmas section, two boxes of brand new 4X6 Christmas net lights price at $6.99. When Lory M. the cashier rung me up, she removed the price tag from the used box and charge me $6.99. She just broke the law, California B&P Code, 12024.2., (a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity. (2) Charge an amount greater than the lowest price posted on the commodity itself or on a shelf tag that corresponds to the commodity, notwithstanding any limitation of the time period for which the posted price is in effect. I said "Oh Well," still a bargain for the lights. I then asked her when they were going to open their Halloween shop, she said "September." Well it is September 3rd. So Goodwill please train your personnel with better knowledge of the law and customer service. read more

This store doesn't have a lot of variety in each department but I like that they have some new items straight from Target and Kmart. I was hoping to find more furniture items but they only had a handful when I went. There is plenty of parking. Today I purchased a new bikini top, originally from Target, for $4! I also purchased a vacuum server for $8 read more

Goodwill Store & Donation Center - Only $8 - Thrift Stores Near Me - Norwalk, California

Great business with even greater customer service. Highly recommend this place if you're in the area. Michael was very helpful

Lady checking me out wasn't very friendly, don't want to call her out but her name started with an L. Maybe find another job if you hate it so much. She also charged me $3.99 each for soft cover books and on the receipt it said hard cover books. Didn't feel like arguing as I had been in line for about 15 minutes already. I also find it funny when I see products with their original price tags still on and they're less than the goodwill price tag. read more

I have the inside scoop on why the bathrooms are closed here: Theres a customer who keeps coming in and CLOGGING THE TOILET Then theres people coming in who scoop their poops out of the toilet and rub the poop ON THE WALLS! Then theres an old lady named Ester who steals all the merchandise by putting it in her purse while shes in the fitting room. The store is trying hard to serve their customer base well but with all the thievery and poo wall smearing is kind of hard. They close the bathrooms when ever the toilet gets glogged with massive poops or someone smears poop all over wals, floors, etc. I actually feel bad for the employees... you couldnt pay me enough to do that job. With that said, this place has some awesome bargains. Even some new stuff still in the package. They also put some of the good stuff out front so looking isnt always neccessary. For example, I found a name brand t-shirt right when I walked in last week. Imo, the problem is the people on drugs who come into this store and all the other surrounding stores to steal and rub poop on the walls. They are the reason why the Walmart in Norwalk is closing (closing due to theft). They are why this thrift store has to close the bathroom. And they trully are a problem. We need to remove them from the city if we want to keep our stores. read more

I love this place. Every time I need to donate something I stop by the side and drop it off to the receiving worker. Every time I come I find something nice to buy for a good decent price and if I feel the price is not decent I ask to speak to the manager and they will see if they can change the price for me. Its good to come here when your broke & just want to treasure hunt. read more

Goodwill Store & Donation Center - Getting married march 2019 and going here checked off a few things I needed. Will fix this basket and remove the star. - Thrift Stores Near Me - Norwalk, California

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Goodwill has everything and anything you can reuse. It's a hit and miss store where donated or dropped off items be sold at a cheap price. The store is in decent condition. The cleanliness is good than other thrift store. I would come here to either drop off bags of clothes or walk around for the heck of it since I'm there. The staff is helpful and friendly. I don't ever had a problem with customer services. read more

This store has set pricing on clothes, no discount tag colors all priced the same no matter what. Really short staffed, but girl that helped me was very nice. Manager a tad irritable, maybe just having a hard day. Home decor seemed over priced. No real fabric section read more

So this employee is scanning my items and keep complimenting every thing I'm getting . Like bro I'm getting this shit do you really have to be on my business . She then acts confused when it came to scanning a lingerie I got and says out loud "what is this ?! " at this point I'm really annoyed . So if that wasn't bad already she give me my total . I then bring out a current discount coupon I've used before on other goodwills and have had no problem and still no expired till the 30th of this month. I show her she straight up denied me without even looking at it . She starts scrolling through my phone as if I'm lying . She calls the manager and mind you she only did this because I kept telling her yes it's valid I've used to prior to this location . And still denied me calls the manager and he said not because they're part of o.c and my coupon is only valid around l.a county . At this point I'm just annoyed and careless . But my problem is the improper etiquette of it all . Such a weird lady and weird management . read more

I've been going to this goodwill for years. Me and the wife have scored some nice items at great prices in this store. Recently they have a new manager and he acts like he owns the store. Doesn't greet the customers and doesn't give one penny discount on any item. We've been going to goodwill & Salvation Army stores for many years and managers always work with a customer on prices sometimes not much and on certain items no discount at all. I understand that but when a manager acts like he owns the business or he purchased the items for resale now that's different. I just have a message for this guy, corporate doesn't give a dam about you plus everything is donated by people like us so grow up an humble yourself. We won't go back to this store until he's gone. read more

Local Goodwill near my house. A place worth checking out since it's close, it's a good cause, and it has a donation center. I think I'm bringing my donations to this location this year since it is in my community. The store itself needs to be cleaned and better organized. The items that they put out should be better looked at as well. I did not find anything I would purchase, but hey, maybe it just wasn't my cup of tea at that particular day. Check it out for yourself. Support your local organizations! :-) read more

I was forced to come here at the behest of a friend who was looking for some vinyl records for an art project last Sunday. Instead of leaving with vinyl, we left with an antique camera. I admit, the Minolta camera did look really vintage. That's about the only good thing about going to any Goodwill...if you need authentic stuff from a prior decade, chances are, you'll find it here. I'm not a fan of the plebs who go here though. It's all like they've never seen a Don before. I also can't get over the Mervyn's-esque odor of the place. The location of the place doesn't really rest easy with me either. I do not recommend going here. Go to South Coast Plaza instead. read more

This is a very convenient location to drop off your donation goods. It is easily accessible in a major street corner. I like to come to this location because there is plenty of space for you to park your car right at the donation center door, the employees always lend a helping hand and assist with unloading your donations from your vehicle. They will also provide you with a receipt for tax deductible purposes! read more

I was in the Goodwill store with my son. I haven't been in for awhile. The changes made to the store are wonderful. It feels more open and inviting. The store was very clean and the employees were very friendly and helpful. We were helped by Wendy and Frances. They were just amazing. read more