The store still has the best selections of floors, vinyls , tiles etc. since my last review i designed 10 more houses and mostly everything we can find here . I even used all materials for my own house from this store . One stop shop . read more

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Great collection of tile, and amazing customer service ! We found very beautiful collections of tile and mosaic for the living are floor and bathrooms! Defiantly recommended ! read more

Homecraft LA - Flooring Near Me - North Hollywood, California

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I have been here three times to find tiles. As all of us know, it's not easy to pick out tile that you want. The first two times Edward was friendly at first until I went in on February 7th 2023. He never greeted me. He constantly said you are not my only customer today, but he had no one in his showroom. He seemed very upset. This guy Edward just flipped and snapped on me like a demon went inside of him. Really I was ready to wrap it up and buy 1,500 sq ft tiles ready to go but my contractor had a few questions and he basically got even more angry. He wasn't willing to help even when I said how big of a truck do I need to rent to haul away all of the tiles... instead he got mad saying ask uhaul. My contractor asked questions about the size of tile and it's accuracy in the box. Edward got mad saying "You don't trust me I don't want to sell you a tile." He basically kicked me out of the store. He was irritated with few professional questions. Edward proved to me at that moment that the tile he is selling me is a bad quality tiles. The fact that he wasn't happy that we asked few questions and told us why are you not trusting me I knew that moment these tiles are bad ones. A question to the owner of this place, why would I trust Edward? Why would anyone with right mind buy product from here? Who would throw money out the door about $10,000? Why is your customers not allowed to ask questions? What kind of tyrant mentality Is this? If you are hiring people like EDWARD you will soon have no business. Having a poor customer service and Poor quality tiles makes this place a zero star. So, to make a long story short Because of Edward this company lost my business. My suggestion to the owner make sure you supply your employees with mental health care. Make sure you give them enough training for them to be Patient with their customers. This is not some sort of dress or suite I'm buying it's long lasting tiles that once placed will always be remembered. My experience as a consumer if you walk in that store & ask questions they might not like it. If you ask them few professional question they might say what is the matter you don't trust me? when they say you don't trust me is when you have to run away. My Final Thoughts: I think this was a disgusting interaction and no thanks to this company that hired Edward I decided to go with another company and not get the tile I wanted. Thanks for ruining it for me, but in return I am writing this yelp review to return the favor. I Rate this place a 2 thumbs down for making me not buy what I wanted and the horrible customer service. read more

Both Lucy and Arman were super friendly and very helpful. I literally got in and got out within 20-30 min and purchased the vanity I wanted. Great selection too. Recommend - 100% Thank you, guys! read more

Absolutely beautiful and unique selection of tile, vanities, and anything bathroom. This is not your typical Home Depot or Lowe's stuff. The show room is huge. I was in awe. read more

Asked for a price quote 3 weeks ago no response despite calling several times. The elderly women there has the biggest attitude problem. Not really motivated to sell. I guess when business is good just ignore walk in customers. Nice show room however but who needs a showroom if your not selling products. read more

Best prices in town and excellent customer service. They were able to match our floors, when no one else could. The order process was easy and the product is amazing. We are super happy! We are planning to remodel out bathroom next and will be coming back for vanities and tubs. read more

We just finished remodeling of Kitchen, Floors, Entertainment center and Fireplace Very happy with quality of work and time Armen, Lucy and the Crew were Grate Everything was top notch Will defiantly recommend read more

The most beautiful home design showroom in LA! Very professional and personalized service, Lucy made me feel super welcomed and she put lots of time and effort to help me find everything I need for my home remodeling- from bathtubs and tile to hardwood floors and quartz countertops. Also, Armen designed and fabricated unbelievable kitchen cabinets for me, he has that special eye like nobody else. Thank you guys so much, you are the Best! read more

I am SO glad I discovered this place! Lusya and Steve were so knowledgeable and helpful with picking out our hardwood. The design ideas they gave us has worked out very well with our new house. Besides being service oriented this place has wood and tile selections that no other store carries in the Los Angeles area. We are very happy with their service and products, I'll never go anywhere else! A+ read more

My wife and I purchased an old fixer-upper that needed major work. Armen and Lucy were with us every step of the way and helped us turn the eyesore into our dream house. Armen designed and turned a bedroom into my wife's dream closet, remodeled two fire places, raised the ceilings in the kitchen and dining room, removed a kitchen wall, reinforced the ceiling to support the missing wall, removed, leveled and replaced the kitchen, dining room, living room, entry and hallway floors, remodeled the entire kitchen and installed new cabinets (a major, major job), and Arthur, the marble man next door, installed the most gorgeous counter tops. Armen has a large cache of ideas and designs. He designed everything and I was blown away when he suggested we tear out the kitchen wall - the second he said it I slapped my forehead - I didn't think of it and the results were astounding. I shared my plans with him and he performed everything exactly as I wanted, discussed changes, explained why certain things would/wouldn't work and the results were outstanding. Armen's crew is the best! They are hardworking individuals that take pride in their work and are master craftmen. They slaved in our hot house and ensured everything was perfect. Armen, Lucy - we're 100% satisfied with the results of your hard work! Thanks for your help. We can't wait to move on to the next phase. read more

I believe Homecraft has one of the best selections in the area. Reasonable prices and good people to work with.

Great store with high end tiles. Lucy is amazing! Great customer service. Will always come back here and refer everyone I know.

We had the best experience putting new tile on our kitchen floor. Armen and his amazing crew were always on time and very efficient. We couldn't have been happier with the results. When issues came up or we asked for them to do more, they were very accommodating and gracious. I would highly recommend Homecraft LA, Inc. for anything! read more

Everyone I dealt with is extremely friendly, helpful and knowledgeable. They have a huge showroom with a great variety of flooring tile as well as tile slabs. Definitely recommend to include them in your home renovation selection. read more

I have worked with Homecraft on projects large and small, always helpful and the selection is amazing. Lucy is great! They always go the extra mile to make sure the customer is happy. read more

We're currently in the process of renovating the two bathrooms in our house and let me tell you, patience is our biggest virtue. Thankfully, the wonderful people at Homecraft LA have made this process much easier. Lucy is so great- she is super knowledgable and friendly. It is her expertise that has helped us pick out many of the pieces that will be installed in our bathroom. Sassoon is the BEST! I'm not kidding around here. Homecraft LA has an endless selection of tiles and it was with his help that we were able to narrow down our choices and pick out the tiles for the bathrooms. Also, Sassoon is SO nice. He not only dropped off our tiles, toilets, and vanities himself, but also made sure to check each box to ensure that everything was in perfect condition. Our bathroom project led us to many stores in the North Hollywood area, however no one can match up to the power team that is Lucy and Sassoon. Thanks, Homecraft LA! read more