This review is long overdue, but I had to take the time to share what a great experience I had!…read moreDavid, the owner from Real Window Solutions, was fantastic from start to finish--very professional, responsive, and knowledgeable. He helped me choose the perfect shutters for my home and made the whole process smooth and stress-free. George, the installer, and his assistant did an amazing job as well. They arrived on time, worked efficiently, and paid close attention to detail. The installation was clean and precise, and they made sure everything looked perfect before leaving. The shutters came out absolutely beautiful--great quality, perfect fit, and they've completely transformed the look of my home. I couldn't be happier with the final result. I highly recommend this company to anyone looking for top-notch shutters and exceptional service! Lastly, I contacted a lot of companies but there was the best price for my budget.

David came to our home, took accurate measurements and gave us multiple options for motorized…read moreshades for the 8 foot windows in our family room. We also chose UV protection film. The materials arrived 2 weeks early, Tom scheduled and performed the install and everything was perfect! Highly recommend!!

I love my shutters! The whole process from design with Mary and install with Jason was seamless…read more Mary has an artistic eye and was able to provide her expert opinion on blending the overall aesthetic and color of my office for a cohesive look. I highly recommend Austin Window Fashions!

Terrible product quality paired with shockingly lazy customer service…read more We purchased custom window treatments from Austin Window Fashions expecting quality and durability. Instead, we ran into a defect where moving the bottom louvre causes the control rod to flip outward, jam, and physically bend the shutter. When I reached out to customer service for a proper resolution, their official "fix" was telling me that I just need to manually bend the shutter back into shape and avoid using the bottom shutter to open and close the blinds. Let that sink in: a professional window fashion company told a customer that the solution to a broken mechanism is to simply not use the product as intended and bend the hardware by hand. That is completely unacceptable for custom-grade window coverings. If you want a product that actually works--and a company that stands behind its craftsmanship rather than giving lazy excuses--look elsewhere. Avoid Austin Window Fashions.

Updated review: The…read morecompany finally responded to me and sent an installer out to help rectify the issue. It definitely looks better, but it's one of those things that you pay a lot of money for to be done correctly the first time around on time by professional. However, I've upgraded the rating as it shows that the company was able to help improve the situation at the end of the day.

It is a very unprofessional and overpriced company. Do not engage with them. It took over 6 months…read moreto get a small blind set nstalled. Then, they start misbehaving on payments. Very bad experience!!

Michael was professional, efficient and honest which is what i am looking for with any service…read more Having someone guide you through the process; selecting type if shutter, color, assisting with service options with a no pressure attitude but clearly someone who knew what they were doing. Great price, easy to compare through the internet, he manage the install process and was effectively communicative. I was very stoked with the outcome which the shutters looks great and keep my house dark in the middle of the day to help maintain a cool house. I would recommend Michael to all of my friends out here in Lakeway and in Austin.

Michael and Christian came by to install all of our shades and they turned out really nicely. The…read morequality of the shades are amazing. I really appreciate how quickly we received and installed the shades. Michael kept us in the loop the entire time and Christian gave us a very thorough walk through on powerview.

Amazing People to work with! Highly recommend them to anyone…read moreand everyone! Very friendly people...easy to talk to like you've known them for years. We had all 19 windows done with the Dual Layer Zebra type shades and Donna was awesome in helping select colors. The shades all look amazing with fantastic quality! The whole process was smooth with an affordable price and exactly as promised. Installation was quick and very efficient and loved talking with them. Can't say enough great things about Jim and his team! Thanks!

Guy missed three appointments after I paid the deposit. Then when he finally came out to do the…read morejob, he parked in a handicapped spot and yelled at my disabled neighbor when she asked him to move. When doing the installation, I was concerned because he seemed pretty confused with what he was doing. And every time he got even a little bit frustrated, he would curse up a storm which I really didn't appreciate along with his constant gas that he trumpeted without the slightest bit of shame. Just an all around awful guy. Doesn't know what he's doing and I have to get my son to fix three of the blinds that have been put in back to front. I didn't want to point this out to him - he seems to enjoy intimidating older women.

"My wife and I were looking to replace drab, old-fashion venetian blinds throughout our 2nd home in…read moreAustin, with a contemporary wooden shutter design. We researched numerous Austin window designers on Yelp, BBB, and "Best of Austin" sites, etc., and decided to reach out to DECO Window Fashions after reading rave reviews and testimonials by previous customers. DECO owner, James Covian, responded quickly to our email inquiry and arranged an in-store meeting with one of their "best design consultants, Denise McIntyre." Denise was wonderful - she understood exactly what we hoped to achieve, made specific Hunter Douglas model recommendations, and visited our home to display specific design samples from which we made our selection. She completed measurements, customizing the shutter designs to accommodate specific nuances of furniture and room layout, and wrote up an estimate that included special discounts. The whole sales and order process couldn't have been any easier or more satisfying!!! We're looking forward to our installation and updating our Yelp review in the very near future - thanks greatly James AND Denise - DECO rocks!!!

It looks like Deco Window Fashions stores on Anderson Mill & in Beecaves have closed their doors…read morewithout notifying customers. They stopped opening their doors about 13 days ago. I have 2 window coverings orders with them and waiting to hear status on when they'll be installed. No one from store is returning calls or communicating about what's going on in their stores. I paid them $6,000.00 and I want a refund especially since it looks like your store is having difficulties.

Very responsible vendor that produces high quality shutters that are great looking. They ensure…read morefull customer satisfaction. Emmanuel, the installer showed up on time and was very professional. He did everything right and was a pleasure to work with; always smiling and so nice. Get your shutters here!

The service and installation was great. We've had shutters installed by them twice. The care and…read moreprecision could not have been better. I highly recommend them if your considering having shutters installed.

Phil was wonderful. He gave us a fair price on the repair of two shades, came out quickly to pick…read morethem up and had them repaired and reinstalled just a few days later. He went above and beyond and even fixed a few minor things for us on other shades that weren't part of the original scope. He takes care of his customers. Highly recommend working with this company!

Phil did an amazing job quickly repairing blinds (which I previously thought we'd have to replace…read morealtogether) in 2 rooms. It was a huge relief to know that what seemed like a potentially huge expense was actually a quick and reasonably-priced repair job. He was super-responsive and friendly, so the customer service was excellent as well. I highly recommend BlindSaver ATX if you're looking to get your blinds fixed.

Outstanding service. They came and measured the windows. They said it would take approximately 3…read moreweeks....the blinds were installed exactly on the 3 week date. They look great. Chris, the installer, was professional and very neat. Michael made sure everything was to our liking.

Our experience with Gotcha Covered & Michael Igleheart was nothing short of FABULOUS! From the…read moreinitial quote for outdoor rolling electric blinds to the delivery and installation, Michael & his team were professional, personable and totally attuned to ensuring a positive customer experience. The blinds look fantastic - we can't wait to put them to use during our scorching Texas summers. We are TOTALLY SATISFIED and highly recommend Gotcha Covered for anyone's blind needs! Gay E. Georgetown, TX

Though the blinds I purchased seem fine, delivery was fast, and Emily is knowledgeable about the…read moreproducts, I was not impressed with her customer service skills. When she arrived at my house to discuss blinds for my new home (after her colleague took all the measurements), there was no handshake or greeting, just opened the door and she walked in. I quickly got the impression she was strictly here to get my signature and confirm payment method then leave. She also made a comment to me about Sweetwater and that the community must be "full" as to why I am not living there. It was such an odd comment. I felt like I had to justify my home purchase. I guess I expected more from the owner/designer and someone I'm about to spend thousands of dollars with.

Emily and Del are true professionals. She has twenty plus years in the business so she knows the…read moreproducts well and knows what will work in different spaces. She listens to what her clients want and then recommends products within their budget. I ordered window shades that were perfect for privacy yet letting the light in and they were installed perfectly. I then ordered a custom headboard, which arrived in a couple of weeks, and it is the perfect size for our tall bedroom wall. It is the focal point of the bedroom and it is stunning. I will recommend Interiors Austin to anyone. Judy Madden