MiTSAustin is an amazing company! I used them on a recommendation from a friend. Kelli Houston called within 24 hours of my initial contact. Matt Houston came out within a week of my call. We talked extensively about what I wanted to do with my 46 windows. Yes. We have a huge amount of window and I had no idea what to do with them. We decided the most necessary windows to have covered and then the decisions on what type of blind/ shutter to install. As soon as the products arrived Matt was out to install. He did an amazing job getting them hung with batteries and remotes (when needed). Kelli and Matt had to make a change to one of my orders and called me to talk about it. They made a very nice choice of product and color when one of the blinds I had ordered could not be made to fit one of my windows. It has been 7 years and I'm still impressing visitors with my wall of motor shades and love my blackout shades in the bedroom. My sanity was on edge when we ordered the shades as we had huge ' wall o windows ' and the afternoon sun in the middle of summer. I've had to have the batteries in the shades changed a few times and each time I have either reached Kelli or have been called back within an hour to arrange a time to have the crew come out to change my batteries and do maintenance as needed. This family window covering (and more) business is the model of how to do business and customer service. I worked in customer service for several decades and have pretty high expectations. The Houston family of MITSAustin has been a joy to work with each time I contact them with a question or concern. I will be glad to endorse them and show my window coverings with pride. Bee Cave , Tx read more

We just had Matt and his company install blinds throughout our new commercial office and they really look fabulous. Matt put a lot of care into helping us select good quality blinds that both work with our décor and function the way we need them to in each specific area. I can't say enough how much they soften the building and the quality is superior. They arrived when they said they would, they set up in an area out of the way, gathered their trash as they went along and installed the blinds so quickly without affecting the work flow in each person's space. We are extremely pleased to have chosen this company to do the work and would highly recommend them. As a locally owned company, we like to support other local family-owned businesses and especially businesses that provide this level of service and care! They were polite and friendly, but respected that work was in progress as well. They provided us with superior service and a quality, nice looking, and durable product as well. I definitely recommend them to anyone I know that needs window coverings! read more

MATT FAJKUS ARCHITECTURE: We recently worked with Matt and Kelli Houston to install a set of vertical louvered shades on a difficult west-facing angled window in our office. As architects, we were very particular about finding the right solution both in terms of aesthetic and function. Matt offered as many options and suggestions as it took to get us what we needed/wanted and assured us that he would stand behind the product to make sure we were happy in the end. He collaborated well with our entire team to find a solution that we are extremely happy with. Kelli and Matt offered an efficient, well planned installation which was key to keeping our business running while the installation took place. We would be happy to work with them again, and we would highly recommend them to anyone seeking a window covering solution. Thanks Made in the Shade! read more

All I can say is...WOW! I met with 4 different companies to have my carpet replaced but Matt and Kelli won my business from the minute Matt walked in the door. The whole process was fantastic...simple and painless!! They listened to what we were wanting and they provided us with exactly what we wanted/needed. My son was so excited with the new carpet that he said it was like walking on puffy grey cotton candy :) I would recommend Matt and Kelli a million times over! I got a quote VERY quickly and even more important, once I told them I was ready to install...it was done faster than I ever expected! I can't wait until we can call them back to have them come out and do our blinds! Thank you both so very much...you guys are simply amazing! read more

I had Vignette Roman shades installed on three windows in my formal living room a couple of weeks ago. Matt came when he saId he would, both to measure and to install them. He took quite a bit of time getting the shades exactly level and set to my satisfaction, which I appreciated. Also, Kelli was very efficient with the contract, follow-up etc. Today I had a wood blind installed in my breakfast room and I am very pleased again. I cannot recommend them highly enough, especially after a very poor experience in April with another window treatment company. Finding a family-owned business with people who have a strong work ethic and pleasant attitude is the exception these days. I will always use Made in the Shade in the future! read more

We received a referral from a friend. Lindsay came over and we immediately liked her. Her expertise is bar none, and we especially appreciated the interim blinds when we moved in to our home. We opted to go with the Composite Shutters for price, and you would never know the difference. My only 1/2 a complaint was when the shutters were installed I quietly asked the installers to take off their shoes, and they didn't comply. I would suggest this is something in the future they think about. Most companies provide their workers with shoe booties. I realize they are in and out while installing the shutters, but it was something that was important to me. Overall will use them again and recommend the company. read more

Last year my husband and I built our first home. We had no clue where to start when it came to blinds. Kelli contacted me, letting me know that her and Matt started a new company and should check them out. Well long story short we went with Made in the Shade-Matt and Kelli to do our blinds for our entire house. The prices were wonderful and product looks great and has been outstanding. I was impressed as Matt took the time to help me pick out colors that match our molding around the windows. They were lovely to work with and I know if we need anything else when it comes to our windows we will be using them. I would recommend Made in the Shade any day of the week. Thanks Matt & Kelli for everything!! :) read more

We purchased automatic shades for our large windows and wooden blinds from Made in the shade in March 2017. Matt and Kelli were awesome! Kelli helped us find blinds and shades that look incredible and fit our Budget. After the shades were installed, we noticed they were not made correctly. Matt noticed the manufacturer did not make them to our specifications. Matt assured us he would resolve this issue immediately. He communicated the error with the company and the shades were reordered and look beautiful. We would highly recommend made in the shade. They are professional, friendly and they go the extra mile to please there customers. read more

Best pricing, best customer service, and the best people you will find out there! Wonderful experience all the way around! I recommend them to anyone who is looking for blinds, shades, etc. You could buy online, but you will never, ever get the customer service that you will get with Matt and Kelli! They stand behind their products, and are willing to go the extra mile to make the customer happy, and they do everything with a great eye for precision and detail. I will always use them for all of my window covering needs! You will definitely have it Made in the Shade with Matt and Kelli! :) read more

Another successful window treatment installation by Matt & Kelli Houston of Made in the Shade! This is our 6th installation and we couldn't be more pleased with the new shade in the office. We got a top down/bottom up linen shade and it is just beautiful. The Houston's professionalism, prompt service and top of the line products keep us calling for more. Selecting the exact right product, fabric, & color, doing it in the comfort of my home - it just doesn't get any easier than this. Working with Matt and Kelli is such a pleasure, you will be very happy you called them! read more

We were having extremely strong and bright sun coming through our terrace's door at our condo, seeing it was a full length of glass. These folks suggested a wonderful dual-action shade (via Norman, the manufacturer) that covers the full door length and opens from the top and bottom as well. Great people to work with, provided reasonable pricing, and were attentive to a decent delivery timeline and installation process. Would recommend them highly for any future needs in either shades, curtains, or similar door/window coverings. read more

I wanted share a positive experience I had with one of our local small businesses. I recently had a mishap involving our dog and our friend's window blinds. Needless to say, YIKES! I called Matt from Made in the Shade - Austin Lake Area and explained the situation. He and his team were curtious and super FAST at getting replacement matching blinds installed. I could not sing their praises enough. If you are in the market for new blinds, or find yourself in a pickle like I was, I highly recommend you check these guys out. read more

As relative newcomers to the area, it's tough to know who to call and who to trust. But one email to Made in the Shade erased all doubt. Kelli was responsive and wrote a personalized, well written and informational response to my inquiry. She also quickly lined up Matt to come to the house to explain our options. He showed us a wide range of products and our custom installation was done on time, presented a good value and could not have been easier. We highly recommend this team! read more

I had THE BEST experience with Made in the Shade when I built my house. I was able to get upgraded window coverings for nearly the same price as the basic stuff and the service was fantastic. Matt really took the time to help me figure out what I needed and Kelly helped me weigh it all out and then pick it all out. I highly recommend them! I tell my real estate clients about them all the time and everyone else that has used them has had similar positive experiences. read more

Made In the Shade provides excellent customer service and follow through. We ordered both shutters and cellular shades from Matt and Kelli. They take great pride in their products and are extremely knowledgeable when it comes to window treatments. They were even able to install our shades and shutters earlier than anticipated. It's so wonderful to work with people who really enjoy what they do.We would highly recommend them. read more

Made in the Shade is an excellent company to work with...My selected blinds arrived before we moved into our new home. They were installed and we were ready to go. Matt told me that if the new blinds were not available by our move in date...he would hang paper shades to provide privacy and avoid unnecessary delays. Excellent customer service. I am now ready to order roll down screens for our patio from Made in the shade! read more

Love, love, love Made in the Shade! They were amazing from start to finish on our project - they were patient, knowledgeable, kind, professional, and easy to work with. Their contractor was exceptional! He worked so hard to keep the rest of our house clean during construction and went above and beyond to ensure top quality work was done. We will go back to work with all of them for any other work we need in the future! read more

Made in the Shade came out to our new home and listened to our grand ideas of what we thought we wanted. They measured and offered suggestions both in a this would be cool here, but also, this might save you money there kind of way. I was impressed by their attention to details and desire to both give and exceed what I wanted while still helping us maintain our budget. We truly appreciate and recommend them every time. read more

Made in the Shade is the best! We have a Western exposure so my friend recommended them as a vendor to put up outdoor roller shades. From initial quote to installation, the process was seamless! The owner works the business and I like that. He's hands on in the field. And his wife is in the office. They are a great team! I highly recommend Made in the Shade. You will get beautiful shades at a great price! read more