Darby is very professional and great to work with. She went above and beyond to make sure everything was right and installed to our liking. I cannot be happier with the product and the service I received from Blind Faith and would highly recommend them and use Blind Faith again should we need more window coverings/blinds. read more

Blind Faith - Solar Roller shades - Shades & Blinds Near Me - Cedar Park, Texas

Darby has helped me with 2 houses with blinds and shutters. Fantastic product value and customer service does still exist!

I can not say enough good things about Darby, and her team. I've used her twice for "plantation shutters" in various parts of the house. Her pricing is great, she is here when she says will and you can do as many windows as you need. Her team cleans ups once they are done and are always on time. Again, I can't say enough good things and will use her again and recommend her. read more

Just had my plantation shutters installed by Darby w Blind Faith. After shopping around and getting similar estimates, I went w the locally-based company and w the person I connected w the most, and I couldn't happier. Darby was a pleasure to work w and the craftsmanship of her product is outstanding. I highly recommend her company and I'll be calling on them again soon to do the shades in my other rooms. read more

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Helped pick out a blind that matched our needs. Did all the measuring and installing. Year later, no issues at all. Great value add project for the house. read more

Great service, great products. We went to Blind Faith for all the window treatments in our new home -- curtains, sun shades, etc. The quality of the products was great and the installation was very professional. I definitely recommend this company. read more

For window treatment, DO NOT use Blind Faith (Jonestown, TX). For one they are way overpriced. And two, the company owner and a helper damaged the wood around the window (cracking). Then they lied to my face and said the damage was already there (had pictures to prove otherwise). This was the first window they attempted and no other similar damage to any of the other 30 windows could be found. Any professional would have walked in the other room where I was present and notify me of any existing damages before attempting to install. THIS IS A BRAND NEW STANDARD PACIFIC CUSTOM BUILT HOME! The builder just completed a fresh new paint job after walk-through. There was absolutely NO CRACKS ON ANY WALL (especially not in the exact same place one would drill in screws for blind installation.) Standard Pacific will also verify that the cracking was clearly caused by the window treatment installation (it is also very clear in the pictures - there was a bracket that wedges into the corner of the window that was removed to show the cracking). Then they forced me to buy the blinds w/o installation or lose my $1500 deposit. The damages could have been easily fixed (builder already planning to do paint touch ups as needed - part of new home 30/60 day coverage) BUT the owner decided to lie to my face and try to avoid the possibility of any additional costs. 12/8/2015 - I just installed the blinds myself and discovered as I suspected that the cause of the cracks were from Blind Faith NOT drilling a starter hole. I did one window without a starter hole and it also cracked in the exact same place. I drilled starter holes for the rest of the windows and no cracking! Added pictures in picture section. Too much pressure builds up in window corners without starter holes! This is NOT rocket science and the OWNER insisted on lying about it. She is even continuing her lie in her response below. Nobody likes being lied to and you cannot expect a friendly customer experience when you damage property and LIE about doing it! The f bombs are quite the exaggeration but what do you expect. She also never mentioned getting a painter out to do touch ups (another lie in an attempt to make her story sound plausible). The entire point of her saying the cracks were already there was to prevent her from having to pay for a painter. (I didn't need one anyway as Standard Pacific is already scheduled to do any touch ups I need. My paint is already in my garage.) THE POINT IS DON'T DO BUSINESS WITH PEOPLE WILLING TO LIE TO AVOID ACCOUNTABILITY!!! You can't trust their business ethics and you definitely cannot trust them in your house. Also the Alta brand blinds are not worth the extra money. Quality is the same as the blinds at Home Depot. Installation is easy (3rd pic was my installation). BUT DRILL STARTER HOLES to avoid cracking! Buy custom measured blinds at Home Depot and install yourself. Don't pay for overpriced blinds and overpriced installation from Blind Faith. There is nothing special about Alta. They say "owned by Hunter Douglas" just to give it some credibility but DON'T FALL FOR IT. They are NOT Hunter Douglas blinds. read more

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Positives: Knowledgeable Professional Customer Service Flexibility (Scheduling) Price Installation Options Negatives: None First, let me say that I am hard to impress. I am a perfectionist and have very high expectations for customer service. I own my own business as well and I treat my customers like gold if at all possible, and I expect the same from others. In this day and age it is hard to find a company that stands by their products while offering excellent customer service. Darby has something special going with Blind Faith. She will treat you like family and save you some money while she is at it. I could not have been happier with Blind Faith. The Story: We just bought a new home and asked Darby to come out to quote us on just three windows in the garage. I'm surprised she even came out to quote it honestly. We were so impressed with her knowledge and friendliness that we ended up having her install woven wood blinds on 15 windows throughout the house. The installation was excellent and everything fit very well. There is only one blind that is hanging a little odd and I have no doubt that either I can fix it when I find the time, or that Darby will take care of it when I bring it up. After installation was done, we even got a hand written letter in the mail thanking us for our business. How classy is that? We fully plan on using them for any projects in the future, including drapes and other window coverings. --- Darby, keep doing what you are doing. Businesses like yours are too few and far between! read more

Great family owned and operated company that still does business the old fashioned way - delivering everything that's promised -- with a smile! We have worked with Darby and her family on more than one occasion, plus I refer my own clients to her. Each time, my clients are delighted at the quality of their products and their great customer service. Have a little blind faith and give this company your business. You definitely won't be disappointed! read more

I called several companies when looking for custom drapery. Blind Faith was the only one that was not pretentious and treated me as though my business was important to them. They did an amazing job at a great price, I literally cannot say enough good about them! I'll never call anyone else for window treatments. read more

Not a single complaint, they went above and beyond to help me get what I wanted, loved, stayed in my budget and even installed it as soon as they came in so I didn't have to lift a finger. Highly recommend them! read more

I could not be more impressed with the work and professionalism we received when working with Blind Faith. Not only did our shutters greatly improve the look and feel of our entire home, but the entire experience left us more than pleased. From the initial consultation all the way through installation, their ethics and service were phenomenal . Blind Faith will forever have our business and our wholehearted recommendation. read more

Love Darby. She is wonderful. She's very nice, professional and works very hard to accommodate our timeline. I will recommend this to others and will use her again. read more

For whatever reason, the previous owner of our home didn't have blinds at all! We got quotes from several different places. Many places refused to install blinds unless we bought their products. Darby responded within the same hour and Trey came out to install our 9 Home Depot blinds the next week. He was very polite, friendly, and professional. He used his own screws rather than the ones the blinds came with so that they would stay in place longer. He double checked to make sure all the blinds were working properly after installing all 9 of them. He gave me a little history behind their company and I could tell both Darby and Trey know a lot about their business and take pride in their work. It took him about an hour to install all 9 blinds and he took all the empty boxes with him. If we ever need another window treatment, we'll most definitely call them back! read more

We had a horrible experience with Blind Faith. Hired them to put in black out shades in our master bedroom. Went with them because they gave the lowest bid. We had one problem after another following installation. First the fascia started falling off which Trey tried to fix with glue and tape before admitting that it was cut incorrectly and needed to be replaced. He seemed annoyed every time he came out to fix it like it was my fault it didn't fit. We also had a lot of problems with the shades getting stuck so they wouldn't roll all the way up or all the way down. Additionally two of the shades started fraying on the side because they weren't installed evenly. After our one year warranty ended, we were charged $250 per visit for Trey to come out and take care of these issues we had been having since the beginning. The shades are still not working correctly but we decided we will not do any additional business with Blind Faith. We plan to have the shades removed and new ones installed by a different company. I'm sure Darby will reply saying I'm the worst customer ever, etc. but take a look at my other reviews and you will see that I give fair reviews. I read one bad review of Blind Faith before hiring them and blew it off but I wish I would have taken it more seriously. read more

I am so thrilled with my new shutters that I ordered from Darby! I called a couple other companies before I contacted her. She was the only one out of three that was very attentive from the beginning. She was prompt in returning phone calls and emails which is hard to find in a company these days. Throughout my experience with her from start to finish, I could not have ask for better customer service (and the best prices is a perk). She definitely knows her products and she knew exactly what I was looking for. I have to say I am a perfectionist and she gave me everything I expected and more. I will most definitely use her again and I've told many of my friends and neighbors how wonderful she is! Thank you Darby for all your hard work! read more

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I could not be happier with Blind Faith. My husband and I just bought a new home about a month ago and it didn't have any blinds! We were really concerned about how much blinds were going to cost us with all the other expenses a new house brings. However, we knew blinds were a MUST, so started our search for a quality, but not outrageously expensive blind company. That's when we came across Blind Faith. They are truly a top notch company!! They are efficient, honest and care about you and your needs. And not to mention have the most amazing prices!!! I def recommend anyone use them for their blind and drapery needs!! I will def use them in my next house!!! read more

I met Darby through my interior decorator and I don't think we could have picked a better person/company to work with. Darby is wonderful and sweet and Trey is equally fantastic to work with. You can tell they love what they do and are great at it. I've now done 3 separate rooms with them (living room, master bedroom, and dressing room) and I have BEAUTIFUL drapes in each room. Seriously, you need to work with them, you won't be disappointed!! read more

THRILLED with my window treatments from Austin Blind Faith! Darby and Trey assisted me through my first professional window covering purchase and I couldn't be happier. Darby listened intently to my thoughts and ideas and provided wonderful and knowledgeable feedback during the selection process. Delivery and installation was quick and easy! I highly recommend the team at Austin Blind Faith for your next purchase! read more

Recently had shutters installed. There were a few hiccups and the process took a little longer than I hoped (2months). However, they are high quality, competitively priced and Darby was friendly and honest about the issues that were encountered. Everything was made right and I'm satisfied with the final result. I docked a star because of delays caused by the manufacturer of the shutters resulting in 2 different install dates. I would however recommend them to others as everything ended up being resolved, the shutters look very nice, and the pricing was 5-10% below others I got quotes from. read more

I've known Darby professionally for several years. We decided we were ready to finish the house in Plantation Shutters and I called her out and she was able to match our current shutters, gave us a date they would be in and she had them installed the day after she received the shipment. The price was great, and so was the entire experience! I would highly recommend Darby and Blind Faith to anyone looking for window coverings! read more

Darby is amazing, professional, and competitive. Her experience is evident the moment she walks thru the door. She helped me narrow down my choices and then guided me to the "right" choice for my home based on personal taste and budget. Installation was on schedule and done right. Can't wait to order more from her. read more

These guys are GREAT! Very professional, met expectations a million percent; very hard to do these days. Every step in the process they are on time, on budget, and exceeded expectations. It doesn't get much better than these guys. AND the drapes look AMAZING!! read more

Darby provided an excellent selection, competitive pricing and had a lot of knowledge helping us narrow down our choices. She operates with a no pressure sales and genuinely wants you to just be happy with your selections. We could not have been happier choosing Blind Faith and will recommend her to friends and family read more

We bought custom wood blinds from Blind Faith for our new house. Darby did a great job helping us with the selection process and making sure the color of wood would blend well with the existing woodwork in our house. Installation was timely and well done. We're very happy with the results. read more