Brad did an amazing job and was extremely professional and friendly! Took the time to explain everything as well to me.

Had to have our main water line replaced from the curb to the basement (over 100') -- from the initial evaluation to the completion of the job, everything was seamless! I was informed of every aspect of the job, all questions were answered in detail. The price was competitive with others -- and, they had the proper equipment and did not have to subcontract it. One small question was addressed via text with the owner -- in less than 30 minutes! read more

Excellent plumber (Greg and Albert) and a pleasure to do business with! They arrived right on time, were friendly and professional, and took their time to use a camera to inspect the condition of our sewer line. They explained everything clearly and made sure we understood what he found. No corners were cut even when we ran into a small road block. The pricing was very fair, and I never felt like I was being pressured into unnecessary work. It's refreshing to find someone who is knowledgeable, honest, and genuinely cares about doing a good job. Highly recommended! I would definitely use him again for any future plumbing needs. read more

I was extremely impressed with the level of professionalism demonstrated throughout the entire process of replacing my water line. The team took the time to clearly explain not only what needed to be done, but also why the repairs were necessary. As a homeowner, understanding the reasoning behind major repairs is invaluable, and I truly appreciated their patience and willingness of Greg to keep me informed every step of the way. In addition to their excellent communication, the technicians were prompt, efficient, and paid close attention to every detail. Their workmanship and commitment to quality were top tier. It is clear that they take great pride in their work and customer service. I highly recommend this company to anyone in need of reliable, professional, and knowledgeable service. read more

The complete service was top notch from beginning to end! John and Brad are great! looking forward to my new attic fan!

John provided the estimate, and Brad installed our bathroom exhaust fan. They wore shoe covers inside our home, did a very clean and professional job, offered transparent pricing, and have a fabulous online system. I highly recommend them. read more

Albert and Joseph provided truly exceptional service during their visit to my home. Albert first installed my kitchen faucet and food processor, and then, both came back to install a water heater with remarkable professionalism, care, and efficiency. From the moment they arrived, they were responsive, respectful, and incredibly warm. They took the time to explain my options, helped me feel at ease, and ensured I understood why the water heater they recommended was the best choice on the market. On top of that, they went above and beyond by fixing a separate issue in my shower without hesitation. Their dedication, expertise, and kindness made the entire experience outstanding. I am deeply grateful for their work and highly recommend them. read more

They never showed up for the appointment and didn't even inform us. Do not recommend this business. Save your time and contact someone else to begin with. read more

Work done well and properly. Technician was extremely easy to work with. Great communications on what needed to be done and an up front quote on costs. read more

They did a wonderful job installing our over the stove microwave and redoing the electrical box that needed to be installed in our cabinet.

They were quick to respond to all my messages, and they were also able to send someone out to my place a lot sooner than some of the other companies I reached out to. When John got here, he was able to diagnose and fix my issue right away. Highly recommend! read more

After the gas company left me with my gas turned off due to a leak they detected after moving my meter to the outside of the house Home Service Pros was able to get to my home within an hour of being contacted. Guido quickly identified the problem and fixed it. He also took the time to walk me through the repair so I understood what he was doing. Highly recommend and will be using Guido and Home Service Pros in the future. read more

he came on time and friendly . Quick service not big job. We know the problem just replace parts.

I booked the appointment for the day and electrician I wanted. The job was completed to my satisfaction and I will request Brad King again the next time I need electrical work performed. read more

Great company to hire for plumbing help. My bathtub spout and bathtub faucets needed replacement. Kevin at Home Service Pros quickly determined what was needed, walked me through the process and pricing, and even called me from the supply store to make sure he purchased the correct replacement hardware. Kevin is a master at plumbing and finished the job quickly and cleanly. A total professional in every sense of the word. Highly recommend. read more

Home Service Pros - Bathtub with new spout and faucets installed. - Plumbing Near Me - Springfield, Virginia

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My overall experience with Home Service Pros was outstanding. From the moment I called the office to request urgent service, everything went smoothly. The electrician, Brad King, arrived the next day and did an excellent job fixing our attic fan. It's clear that this company truly values and cares about its customers. I'm incredibly grateful to Brad and the entire team. I'm a very satisfied customer and look forward to being a loyal customer to Home Service Pros. read more

Very prompt response to our request, excellent work by tech Guido and very professional. Very good value. Thank you! read more

Great service from the start. I really liked that they came out to do an inspection for free, and communicated pricing before agreeing to service. John was the technician who came out to do the service and everything was seamless from time of arrival, pricing options, and finishing the job at hand. If you want honest, communicative, and reliable service give these guys a shot. There's nothing to lose with a free inspection and timely service! read more

Service Pro solved a problem in our basement bathroom that no other plumber was able to resolve. They were very knowledgeable and solved the issue while minimizing the cost to the client. Highly recommend! read more

I had a humming noise in my house for a week and finally pinpointed where the noise was coming from. It was something that would soon cause leaks, so I needed it fixed ASAP. I contacted some plumbers and these guys we on site in no time and gave me a very competitive quote and in 3 hours it was all fixed up. Plus the plumber was very nice and we had a good conversation while he upgraded and fixed several items. read more

From communication with Greg to working with Brad onsite, it was a great experience from beginning to end. I had outlets that were non-functioning for a few days and was unable to have anyone come out until mid-week next week. As a last resort, I visited Home Pro Services on Yelp and thankfully was able to have someone come out. Brad was extremely knowledgeable and forthcoming with what caused the issues, fixed the problem I was having, and strived to give me an unbeatable price. Again, thank you for getting me back up and running on short notice and know that I always have reliable help in the future. Thank you!! read more

After getting 7 quotes to replace a 26 year old gas direct vent hot water heater I made the decision to go with Trade Pros. I was looking for a specific unit that qualified for a federal rebate for efficiency. Brittney was super helpful and responsive and spent considerable time looking for the right water heater. In the end, after both her and my research there wasn't an affordable water heater that met my needs that qualified. I went with Trade Pros because of Brittney's excellent customer service and desire to help me with my quest. Was the price the cheapest of the bunch? No, but they definitely were not close to the most expensive. Brittney earned my trust and business by being communicative, helpful, and honest - and that's how you're supposed to win business, at least for me. Rick and Justin knocked it out the same afternoon in about 2.5 hours and did an excellent job. Both friendly and communicative so that the job was completed how I wanted it. Now I can sleep easy not worrying about a flooded basement from a rusting, very old water heater. I had no clue it was that old since I bought the house in 2019. Highly recommend Trade Pros and they will be my go-to for any future plumbing needs! read more

Home Service Pros - New unit installed by Trade Pros. - Plumbing Near Me - Springfield, Virginia

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James was great! Fair price and gave a good estimate for some future work I need to get done and will schedule. I appreciate the excellent service read more

Great guys. Came and did the work professionally. Will is them again on new house. What more do you want ?

Outstanding and professional; overall pleased. However deducted merit for 10-18minute fetch of homedepot or Lowes maintenance tools this past latter FRYDAY, friday in Sept. as Christophe NAHLIK Aand Sangear Jacob and Leo basically parroted and caused super tension and anxiety to my circumstances. This business ...Ms BRITTNEY and DEBBIE,; sir Justin were amiable and über-amicable and Certainly industrious, professional in mitigating my drain issue mid rise condominium. Although they do not work with U.S.A.A. indemnity insurance; rates rre were ,prices were beyond reasonable." I sincerely recommend for you to inquire and inquire with them for home improvement, drain systems, HVAC, plumbing valve and commodes to name a few." merci Beaucoup... Mille Gracie and unsurpassable, remarkable job(s)!! Thank you BRITTANY, DEBBIE, sire Justin' Trade Pros' of Northern DCVA some Fort washington, 20744 sw National Harbour areas." read more

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The service tech, Guido, is a true professional. He took the time to hear my concerns. He explained what and why he was doing to resolve the issue. Guido provided clear options, things I could DIY as well as those that I should avoid. Thank you for being me partner in home care. read more

Michael did a great job at fixing our shower problem. He explained the problem and walked me through each step of how he was going to resolve what was going on. His communication is top notch. He also showed up when he said to be expected, which is not always the case with people doing work at your house. The only complaint that I have is that I feel like I was overcharged for the work that was done. While I am not a plumber and I don't have the experience that Michael or other vendors would have, the work that was done did not take very long, and I was charged a lot of money for it. At points like this a consumer feels that they being are taking advantage of. Realizing that the work did not take as long as originally projected by Michael, he did provide a discount off the initial quote. Still the total work that was done took about 20 minutes in total and cost $500. After learning what needed to be done, and being somewhat handy myself, if the problem occurred again, I would simply fix it myself versus calling someone to do it for me for $500. read more

Guido Miranda was efficient and effective. He solved our water leak issue promptly. Thank you!

Very professional helpful and fast, they found a good solve for my issue that didn't cause jackhammering and lots of expensive repairs. Only real nit to pick is one of the plumbers smelled really strong of cigarette smoke so I had an insant headache from that and had to air my house out after. read more

The quality of work has been outstanding. The cost estimates were on time and budget. They have a very strong subject matter experts who understand sewage systems better than most plumbers. read more

Needed short notice help with our kitchen plumbing and Jimbo and his team were at my home within 2 hours of my request being put in. Knowledgeable and good plumbers! Would definitely contact him again if need be. read more

Not sure how a business like this has a five stars to be honest... This was in reference to a water heater that kept tripping the circuit breaker. I initially received their information from a friend who recommended them. I had them come out and take a look at the water heater and diagnose what was going on. This was a water heater that was approximately one year and one month old. Eduardo was the one who came out and looked at the unit. He provided an estimate to fix the issue, which what which he determine was from a leak that was coming from the hot water line. The first estimate was right around $600 being that I considered an emergency I went ahead and asked him to to fix it. Bear in mind that there was no visible water from the point where he determined there was a leak. He proceeded to making the repair. I think total it took him about an hour. After the repair, I was told that the unit was fixed and he left. A few hours later, the circuit breaker tripped again. I contacted the company back and this time I was provided two additional quotes of alternate solutions. One of these quotes was in the thousand dollar range the other was a few hundred. So after paying 600 this will be in addition to that. Unfortunately, total cost would have been close to three times the cost of the water heater. I contacted the company and let them know that the diagnosis and repair did not resolve the issue. They try to tell me that there were additional repairs that I did not make that could be the issue. The repairs that they mentioned that I did not accept weren't even on the second and third quote. So out of four quotes I received. I'm wasn't sure which one was supposed to be the solution (they asked me to select the one I wanted to go with) and I don't think they knew either. I did end up, contacting the water heater manufacture, expressing my concern about a one year old heater, needing two new heating elements and two new thermostats (from trade pro quotes) I communicated to them regarding the cost that was quoted to me, and they stated to me that the quote was significantly higher than the their standard agreed-upon labor that they typically allow for a warranty repair. They told me that I should go through an authorized repair company so that the labor would be predefined by the contract that the manufacture has with them. Needless to say the price was significantly different between there's certified repair companies and this company here. Trade Pros continued to say no there was nothing they could other than to proceed with one of the two proposed solutions. I chose not to play this guessing game and be out of potentially thousands of dollars. I contacted my friend who is a real estate agent and he referred me to a plumber who works for him. The plumber came out took a look at the water heater (no cost as a favor) and determined that the proposed solutions we're NOT likely the issue. He told me if I wanted to he could make those recommended repairs (by trade pros) at 1/3 their cost but he didn't believe it would fix the issue. I told him, I just wanted it fixed. So he said, he would try what he thought it was then if that didn't fix the issue he would credit that amount to what trade pros recommend. He tried it and fixed it. In turn, the issue was related to the wiring; which he fixed for less than $100. I had to buy the material which was less then $40 but happy to do so at that price! Hope this helps you in making a decision for the right person to service your plumbing needs. read more

Great customer service to set up appointment. Basically everything resolved and repaired within 12 hours after I submitted an evening project inquiry on Yelp. Can't beat that. Edgardo was brilliant and was quick and professional throughout the entire repair. Even took a quick look at another potential area. First class experience. Highly recommended and will surely be keeping these guys top of mind for any of my rental properties s as well. Kudos to you! read more

Having issues with a leak that is coming from my roof. Trying to find any relief. Had a roofer come out. Not a roofing issue. So I was advised to call a plumber and so I called in the Trade Pros. They were able to come to the house an hour earlier than projected, greeted me and came to look at the issue. They told me right off the bat it wasn't a plumbing issue and went the extra step, pulled out a ladder and addressed the issue. They 100% were knowledgeable, helpful and such gentlemen to help a lady out! I'll definitely call them again if I ever have issues! 10/10. Thank you so much for y'all generosity! read more

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2 stars to account for the timeliness of the gentleman who came to do the estimate. It goes downhill from there. I absolutely cannot reasonably account for why the estimate I got from this business was 2.5x all the other estimates. I requested an estimate for a main drain pipe replacement to include work on the bathtub drain, toilet flange and the garbage disposal. It's not a small job. I had four (4) estimates that ranged from 4,400 to 4,800. Three of the four businesses even got me that estimate within 24 hours (two gave me their estimate on site). After calling to see where their estimate was, I get an estimate via email for $10,200. I'm not a plumber, but this seems unprofessional to the point of illegal. Four other businesses I found via Yelp- with similar positive reviews- managed to independently give me similar prices. Edit: 2 stars down to 1 after reading Brittany's backhanded snark to my honest review. I personally saw the licenses so her argument is moot. By the way, the permits were only $300. Where is the other $4500+ her techs added that no one else did? I'm happy with the work, thanks. I also didn't have to track any other businesses down for my FREE estimate. If you can afford to have folks track you down, cool. Best of luck to you as well with that attitude. Love and light. read more

Home Service Pros - Over $10k when others offered 4400-4800. - Plumbing Near Me - Springfield, Virginia

I've edited this review: I was contacted by the leadership team and the job was remedied expediently.

Great company for tankless water heater installation. I hired Trade Pros to convert my electric water heater to an electric tankless. From the moment I contacted them, I received great communication, professional, and the expect support that I was in search for. When Edgardo (specialized in tankless installs) showed up, he took his time to thoroughly explain everything and point out some things that might cause some issues. Excellent experience and will be calling them in the future for my plumbing needs. read more

Home Service Pros - Electric tankless water heater and whole house water filter system. - Plumbing Near Me - Springfield, Virginia

They were the first to respond to my request for emergency plumbing services. The plumber, Justin Stephens, came within 1.5 hours and was excellent -- there was a risk of needing to break the drywall but he found a solution which saved me lots of money and inconveniences. He was not only very knowledgable and skilled but also polite and friendly. The company was highly communicative, too, sending text messages with updates when he was on his way. I don't know how their cost compares to other companies, as I didn't get quotes to compare, but otherwise I highly recommend them! read more

This rating is solely based off a diagnostic visit. I want to highlight that Yelp highlights this business as Woman Owned and Woman Operated but it was two older gentleman that came to my home. In case this matters to anyone. Additionally, they had a very strong smell of stale cigarettes that lingered after their departure. A diagnostic fee was 189. They identified a few issues. Replacing the thermostats on my water heater would have been 325 and replacing a pipe would have been a separate charge of 429. I was able to find another reputable service company (that had more reviews) who were able to do it for cheaper, provide military discount and the same day service. I'm sure their service is great here but their prices are a little steep. And with the diagnostic being $189, it can make a consumer feel a little intimidated into proceeding forth with the repair. Additionally, the 189 isn't waived or applied to the service if you book the same day as other companies do. That being said, they were friendly and prompt with their response. read more

Had an issue with our bathtub/leaking. Team came out the same day and was able to address the issue immediately. They explained the issue in detail and walked through cost. Super nice guys and we're quick. We really appreciate them and if we have issues in the future we'll be sure to call trade pros again. read more