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    Home Service Pros

    4.7 (127 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    Bathtub with new spout and faucets installed.

    Great company to hire for plumbing help. My bathtub spout and bathtub faucets needed replacement. Kevin at Home Service Pros quickly determined what was needed, walked me through the process and pricing, and even called me from the supply store to make sure he purchased the correct replacement hardware. Kevin is a master at plumbing and finished the job quickly and cleanly. A total professional in every sense of the word. Highly recommend.

    New unit installed by Trade Pros.
    Ron M.

    After getting 7 quotes to replace a 26 year old gas direct vent hot water heater I made the decision to go with Trade Pros. I was looking for a specific unit that qualified for a federal rebate for efficiency. Brittney was super helpful and responsive and spent considerable time looking for the right water heater. In the end, after both her and my research there wasn't an affordable water heater that met my needs that qualified. I went with Trade Pros because of Brittney's excellent customer service and desire to help me with my quest. Was the price the cheapest of the bunch? No, but they definitely were not close to the most expensive. Brittney earned my trust and business by being communicative, helpful, and honest - and that's how you're supposed to win business, at least for me. Rick and Justin knocked it out the same afternoon in about 2.5 hours and did an excellent job. Both friendly and communicative so that the job was completed how I wanted it. Now I can sleep easy not worrying about a flooded basement from a rusting, very old water heater. I had no clue it was that old since I bought the house in 2019. Highly recommend Trade Pros and they will be my go-to for any future plumbing needs!

    \\\ RESTORED condition 09SEPT three minute video was to exceeded 3000 kB data; not plausible to upload

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    15 days ago

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    Gregory S.

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    2 hours ago

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    2 days ago

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    Gregory S.

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    7 days ago

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    Gregory S.

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    1 month ago

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    Gregory S.

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    1 month ago

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    5 months ago

    They did a wonderful job installing our over the stove microwave and redoing the electrical box that needed to be installed in our cabinet.

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    Gregory S.

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    2 months ago

    he came on time and friendly . Quick service not big job. We know the problem just replace parts.

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    Gregory S.

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    8 months ago

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    Gregory S.

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    1 year ago

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    Gregory S.

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    5 months ago

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    Gregory S.

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    11 months ago

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    Gregory S.

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    1 year ago

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    Gregory S.

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    1 year ago

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    Gregory S.

    Thank you for taking the time to write a review, we do try our best

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    1 year ago

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    Gregory S.

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    1 year ago

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    Gregory S.

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    1 year ago

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    Gregory S.

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    11 months ago

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    Gregory S.

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    3 years ago

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    Debbie S.

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    10 months ago

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    Gregory S.

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    10 months ago

    Great guys. Came and did the work professionally. Will is them again on new house. What more do you want ?

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    Gregory S.

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    3 years ago

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    Debbie S.

    Helpful 5
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    1 year ago

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    Gregory S.

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    3 years ago

    Helpful 9
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    1 year ago

    Guido Miranda was efficient and effective. He solved our water leak issue promptly. Thank you!

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    Gregory S.

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    1 year ago

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    Gregory S.

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    4 years ago

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    Debbie S.

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    3 years ago

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    Debbie S.

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    4 years ago

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    Debbie S.

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    3 years ago

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    Debbie S.

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    4 years ago

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    Debbie S.

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    5 years ago

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    Debbie S.

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    3 years ago

    I've edited this review: I was contacted by the leadership team and the job was remedied expediently.

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    Greg S.

    Was a pleasure meeting you and resolving the issue

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    3 years ago

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    Debbie S.

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    3 years ago

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    Debbie S.

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    4 years ago

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    3 years ago

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    Debbie S.

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    4 years ago

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    Debbie S.

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    4 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Home Service Pros

    How quickly can you respond to a plumbing emergency?

    We respond to emergency requests immediately. The timeframe to have a technician on site can vary depending on the day/time.

    How do you detect and repair leaking pipes?

    Depends on which pipes are leaking. I can explain it better over the phone give us a call. 703-935-0000

    View All 5 Questions

    Review Highlights - Home Service Pros

    I went with Trade Pros because of Brittney's excellent customer service and desire to help me with my quest.

    Mentioned in 13 reviews

    Read more highlights

    Marines Service Co.

    Marines Service Co.

    4.5
    (796 reviews)

    I can't say enough great things about Marines Service Co. and the amazing work they did for our…read morefamily with such short notice. They went above and beyond to get our gas lines fixed and ensure our water and gas lines were properly bonded after lightning caused extensive damage to our home and gas lines. A special shoutout to James Jordan for going out of his way to make sure everything was clearly communicated and completed in a timely manner. His attention to detail and commitment to keeping us informed throughout the entire process and getting the project completed even when dealing with multiple issues were greatly appreciated. He made sure we had the key people from his team assigned to this project. We also want to give a huge thank you to Mike Kriesten and John Lambert. They worked an incredibly long day and well into the night, then came back first thing the next morning to finish the installation of our new gas lines. Their hard work, professionalism, and dedication to getting the job done meant more to our family than we can express. When you're dealing with something as important as your home's gas and water systems, having people who genuinely care about doing the job right makes all the difference. My family and I can't thank James, Mike, John, and the entire Marines Service Co. team enough. Exceptional service, communication, and dedication from start to finish. We are incredibly grateful and would highly recommend Marines Service Co.!

    Solid, dependable company with great professional integrity. We'll definitely be coming back for…read morefuture work we need done!

    F H Furr Plumbing Heating And Air Conditioning

    F H Furr Plumbing Heating And Air Conditioning

    1.6
    (769 reviews)

    Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

    If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

    All American Jetting & Drain Services

    All American Jetting & Drain Services

    4.4
    (56 reviews)

    The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

    I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

    4 Service Pros

    4 Service Pros

    4.3
    (289 reviews)

    I needed someone to install an electric vehicle wall plug last year. I was down to between two…read morecompanies and 4 Service was one. Mike Schick spent so much time on the phone with me, answering all my questions and describing in detail the process and all related issues. They got my business from that call alone. Also, I forget how much a county license is, but they mark it up to account for their time - which I understand. The other company marked it up dramatically more. Fast forward one year, my plug is glitchy. I called Mike again at 4:30 on a Friday, left a msg, expected to hear back on Monday. He called me back at 5 pm. Again, he was patient, asked me about the issues I was having. He told me what plug to buy and told me that they'd install it for free. I didn't even ask for that, but they completely stand behind their work. Anyway, I was impressed, thought I'd post this review.

    This company does not keep to their promised schedule and did a poor job. They messed up our walls…read moreunnecessarily. We understand electricians don't patch the walls, but they also did not have to make our walls so dirty full of scratches and skid marks. More care should have been put into the process as they installed new wires. We got a quote from them, and booked their service. They promised to come between 8 am and noon on an agreed upon date. On that day, however, they were missing in action. No call (despite their promise of calling us to confirm the exactly time, on the morning of). No message. We had to call the company headquarter many times. They kicked us from one person to the next like football. No answer. No updates. Each time we called (starting at noon) they'd say the electrician should arrive in the next 20 or 30 minutes and he'll give you a call. Nope! Nothing. Finally at 4 pm the electrician showed up. We asked him what was the hold up. He said coldly: you have to ask our office. The job of installing one chandelier to the ceiling of our dining room took them 4 hours! It ruined our evening plan. They did not finish up until 8 pm! We were supposed to go to our friend's house for dinner (and they cooked a feast) at 6:30! Bad service. Mis-communication and bad communication. Badly done job (lot of traces left on our wall, see photos).

    Home Service Pros - plumbing - Updated August 2026

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