A little hard to coordinate appointments with sometimes, but otherwise great to work with, knowledgeable, and reasonably priced (for plumbers) read more

I called Star Plumbing for help diagnosing a leak/drain issue - not a replacement or new install. Mark was helpful at first and asked me to text photos, which I did right away. After that, once it was clear this was a troubleshooting situation (not a straightforward swap), communication stopped - voicemail, an iOS "can I call you later?" auto-text, and then no callback even after I followed up. If you already know what needs to be replaced and want quick, straightforward work, they may be a good fit. If you need someone to actually investigate and diagnose a leak, that doesn't seem to be where they want to spend time. read more

when my basement bathroom flooded in Dec. 3025, Star quickly responded and averted a real disaster. they are superior in service, response time and expertise. ten stars! they are the best! read more

Great service! Highly recommend! Will be on my list for future work! Reasonable prices and upfront with possible solutions.

Amazing service. Highly recommend The service was excellent!!!! If you need a plumber call read more

On September 9, 2025, I hired Star Plumbing to perform plumbing work at my home, and I couldn't be more pleased with the results. The team--Jason and Jason--installed two new toilets and repaired a leak under my kitchen sink. From start to finish, the experience was seamless. The work was completed professionally, on time, and at a very reasonable price. Jason and Jason were courteous, efficient, and clearly skilled in their craft. They took care to leave the work areas clean and ensured everything was functioning perfectly before wrapping up. I highly recommend Star Plumbing to anyone in need of reliable and high-quality plumbing services. Their professionalism and attention to detail truly set them apart. read more

Efficient and honest. They do quality work. Lower costs than any plumbing companies in area. They are reliable. You don't have to wait a long time for them to come out and fix your plumbing needs. I have used this company a few times and have never been disappointed. I highly recommend them. read more

We needed two new water heaters and I was dreading the process. However, Mark made everything as easy as possible, including a very reasonable estimate! These guys are always right on time, professional and knowledgeable. The team that installed the water heaters and hauled the old ones away was great. I was also happy they used AO Smith brand. I would definitely recommend this company! read more

This is a professional company. They are reliable and responsive. Their price was reasonable

We've been working with Star Plumbing for a couple of years. I correspond usually with mark I think he is the owner. Transparent efficient and all around good guys when they've come to the house would highly recommend. They deserve all the five stars they get. read more

I contacted Star Plumbing and spoke with Mark. I found Mark to be very helpful in helping me determine my plumbing needs. He scheduled service promptly and the plumber (Justin) arrived within the time frame expected. I was very pleased and impressed with how quickly Justin with Star Plumbing completed the plumbing project. I would recommend Star Plumbing. read more

Excellent company. My first class A.O. Smith water heater needed replacing after 16 years. Star was referred and replaced it with another A.O.Smith the next day. read more

I called last Thurs about replacing my Sump Pump. Mark got back to me within an hour, described the process, cost, and offered me an early moring appt 5 days later. Said he had two big jobs but could fit my pump install in. Jason was here on time, did the work, and presented a bill that echoed his bosses estimate. They are on time, eager to do the work, professional and top my list on plumbing issues. They should be your go-to guys too. read more

We called Star Plumbing on recommendation from our neighbors. Mark called us back pretty quickly after we reached out, and same day Jason came out to assess the problem and fix the leak. They made things so easy and their pricing was very fair. Highly recommend and we will absolutely use their services again! read more

Mark has been working with us for several years now. He's replaced a garbage disposal, fixed commodes and other routine plumbing, thus far. Today, I left a message for him, and he called me back very quickly. I wanted to make an appointment for him to handle a situation he felt was better handled by someone else. He referred me to an expert in the field who will probably charge us less, than I would have expected him to have charged us. I also asked him about replacing a kitchen faucet and he shared several pointers to help make the job go more easily and less expensively when he comes to install it. We highly recommend Mark and Star Plumbing. read more

In the Spring of 2023, my outdoor spigot broke, along with the copper feed. It was complicated accessing the pipe inside the wall. Jon got creative and was able to replace the the broken copper water line and installed a new faucet. Typical service charge, reasonable labor cost. Way beyond my limited DIY skills. read more

Very good plumbers at a fair price. We have used them numerous time - including fixing other plumbers bad work. JPS - Burke read more

My 83 year old mom called me to tell me that "water was pouring out of her ice maker." She lives in Springfield, and I live about 45 minutes away. Anyway, I was referred to Star Plumbing by a friend, for which I am VERY grateful! I called them and they answered right away, and after I explained the situation, they assured me that they would have somebody take care of it right away. Within minutes, I received a call from Mark, who explained that the issue was probably not plumbing related, but regardless, he would check it out and do what he could to at least stop the flow of water to the fridge, while ensuring that that she still had water to the rest of the house. Mark got to my mom's house within the hour (AMAZING!!), and was able to locate and close the shut off valve to the fridge to stop the flooding. Because the valve was difficult to access, Mark extended and replaced it, so that it will be much easier to access in the future. Bottom line, Star Plumbing/Mark went above and beyond to respond to this urgent situation, and the cost was reasonable. I can't recommend them highly enough!!! read more

All the reviews are correct - Star Plumbing is a GREAT plumbing company. Professional, competent, responsive and reasonably priced. I believe John (Jon) was the Plumber that came to my home and he was great. He arrived to my house right on time, was very professional, quickly assessed the issue and got right to work. I am now going to use Star Plumbing for my own home and rentals. Everything below is written for the person that feels like they have been taken advantage of in the past. There is never a time when I need svc more urgently than when I call a plumber - burst pipes, leaks, clogged drains, etc. - I always feel at a disadvantage as once the company is out there, in this kind of situation, I am going to say yes no matter how expensive and how would I really know if they are being honest - I'm not the expert. I don't mind reasonable charges - plumbers work hard, they need a lot of equipment and the work can be messy- but you know when something does not seem reasonable or you wonder if you're being hoodwinked. Scheduling: Someone answered right away, took my info and within a few hours, a person named Mark called to gather more info and scheduled right away. I gave him a window of a week and he said, let's just get this fixed ASAP. Estimate/Cost: He provided a quote right on the phone. No we'll come out and give you an estimate, etc. I was charged exactly what he quoted Integrity/Honestly: I'm going w/my gut here but I think this is the kind of company that they are here to do the job, do it well and not make it more onerous than it has to be Clean: I had a clogged drain, the work was likely harder than originally envisioned, definitely messier and John mustered through with complete professionalism and kept the area scrupulously clean (which was hard because he had to remove waste from the trap underneath the sink) I love doing my Google and Yelp reviews as well to find the BEST company, offering the BEST value (notice not cheap, just a company that will offer you fair prices and are honest) and would highly recommend you stop your research and just call this company if you need a Plumber. p.s. If you use this company, you'll notice they have a really large truck. Not a van but a UHAUL kind of truck. I asked why and he said, we stock a lot of supplies in our truck so we minimize having to go out to buy parts (which has happened with so many plumbers in the past with me where my cost more than doubles because they have to go buy the part ASAP). read more

Good prices. Very nice people and good work. Local and reliable. We were very happy with the outcome for our plumbing fix.

Love Star Plumbing, they're very reasonable reliable and quick to respond. Highly recommend!

He was able to solve problem but was extremely rude to my wife throughout the entire appointment. There was no formal greeting before barging in the door and was rude when she asked him very simple questions. He even slammed the credit card down on the counter after she provided him with payment for his services. We all have bad days but that is unacceptable. read more

I hate to say it because I don't want to have to compete for their services when I need them, but these guys are the best, hands down. They are quick to respond, work quickly, have reasonable prices and REALLY know what they are doing. We have never had a bad experience with them. And unlike others (who shall go unnamed) who will charge you just to give you an estimate, these guys come out and FIX what needs fixing for not much more than others would charge for the estimate alone. I really can't say enough good things about them. Thanks, Mark. You've got a great crew! read more

I called when my water heater stopped working and the owner called me back. After a few picture texts, I had a quote and he was able to come the next morning (due to a cancellation on their end) and were neat, efficient and priced fairly. I did not realize how deteriorated the performance of my old water heater was until the new one was installed. I would happily use them again. read more

Star plumbing, absolutely first class . Service on time very friendly and honest!! cleaned up everything drywall,and wster

The 'joys' of owning a home include taking care of your own plumbing problems! We found a small leak in our basement and immediately knew we couldn't handle it ourselves since the leak was coming out of the wall. Thanks to a friend and a fellow yelpers, I found the plumber she recently used. Based on her review and experience, I immediately called Star Plumbing. They responded to me immediately and scheduled an appt the very next morning. Our plumber arrives exactly as promised. He was very diligent in determining the source of the leak without tearing up too much of our wall! After a few precise cuts, he found the source, performed his miracles repairs and gave us advice on some other issues! This company is definitely on my emergency phone number list! I highly recommend them! read more

Very efficient and reasonably priced. I appreciated that when I called, I was able to talk to a real person right away!

Based on multiple positive recommendations on another Web site, I decided to give Star Plumbing a call. The owner, Mark, called me back promptly. My problem wasn't urgent or critical so we scheduled a repair date. He showed up promptly and quickly figured out where the leak and problem were. He was probably done in less than 30 minutes. And the price was 1/3 or 1/2 of what I've been paying. So I am happy to announce that I have a new plumber. read more

I called about a kitchen faucet leak on Monday, and John was able to come out the following morning. Mark was very down to earth about saving the customer money i.e. drying to diagnose and fix the leak versus just replacing the faucet altogether. John came out and performed excellent and efficient work. I'm extremely happy with Star Plumbing, and I'll use them again for any future plumbing needs. read more

Arrived at appointed time, went to work after assessing problems and was finished in no time. Amazing!

I read all the great reviews for this company so I had high hopes of good service. I asked them to diagnose and find the source of a minor leak. While on the service call I pointed out three jobs I needed done (replacing a shower/tub faucet, and replacing a water supply valve and an outside spigot). The plumber discussed with me, took photos and promised to provide an estimate. I did not receive an estimate for a week so I called for status and left a message with the person who answered. Still nothing. Several more weeks went by. I called for status again and left a message with a company rep again inquiring about when I might receive the estimate. Another week has gone by with no response from Star Plumbing. So I am giving up. Very disappointed in this company -- I don't know what's going on with them but my advice is -- don't waste your time with them. If my three jobs were too small to warrant their time fine -- at least have the decency to tell me so instead of wasting my time. How dishonest and unprofessional! read more

Came on time, was installed correctly and the bill was very reasonable. That is why we hire these companies.

Jason at star plumbing just installed a new gas water heater. Price was good. No hidden charges. Truck showed up right on schedule and work was done quickly and confidently. My only knock would be there was only 1 model of water heater available and it has a low efficiency rating. Everything else was A+ top notch! Thanks Star Plumbing! read more

Excellent service! Arrived on time, very professional and courtesy. Did an amazing job and finished bathroom beyond our expectations. Very reasonably priced. Would HIGHLY recommend to anyone. Scott... read more

I am sure I have written a review on Star Plumbing before but it may have been on a Vienna closed Facebook group. I wonder if other plumbers get five stars but I would give them six if I could. I first used them when I moved to Falls Church in 2002 when I needed a new A.G. Smith water heater. I didn't pay much attention to price because I had so many other things to take care of. I moved to Vienna in 2012 and somehow found that very old Star invoice AFTER I had already had Booze install an A.G. Smith water heater (same specs) for about $900. (In the intervening years I had used Booze exclusively. Having lived previously in Vienna from 1977 to 1998, they were the only show in town since there was no Internet to compare prices and I continued to use them in Falls Church for ten years--and always groused about their prices.) Just out of curiosity, I anonymously called Star Plumbing and asked what the same water heater would have cost. SLIGHTLY OVER HALF! Mark, a 30-year plumber, is always here quickly. Very professional, he gets right to work and doesn't spend any time with chit chat. PLEASE CALL THEM--save yourself money and get competent and fast service. read more

Best price to replace a water heater and finished the job in under two hours. Star Plumbing was recommended by a lot of people in the Springfield area and I will add my voice to the chorus. Our situation was not an emergency but they still came out first thing the next morning. read more

Quick response, excellent service. I called Star Plumbing for a hot water heater repair on a Sunday night. They called back right away and came out the next day. High quality repair and really appreciate the great service! read more

Mark showed up on time, fixed the leaks quickly and was reasonably priced.

I have used Star Plumbing twice already. They came recommended by my realtor. Mark who is the owner scheduled the repairs for me both times. Bruce and John came out to do the repairs both times (repair insinkerator, leaking kitchen faucet, replaced kitchen faucet, repair toilet flushing valve, and supply hose) and both times they were professional, courteous, and expedient. I have found my go to plumbing company and plan to call them for all future plumbing repairs. Pricing is also very honest and reasonable. read more

They came immediately. Fixed my problem and left no mess. Highly recommend Mark and Jason.