They came immediately. Fixed my problem and left no mess. Highly recommend Mark and Jason.

Great job Star Plumbing! I needed a water heater replaced and called Star Plumbing, along with several other companies. After talking with Mark, I decided to have Star Plumbing do the replacement. Mark answered all of my questions and did not try to up-sell anything. Also, his price was one of the lowest quoted. The company arrived on time and went right to work. At my request, they were also able to install a new pressure relief valve at the same time. Mark and John were very professional and completed the jobs in about two hours. I would definitely use Star Plumbing again. read more

We had two plumbing issues (tub and toilet). Jason arrived, assessed the situation, and went straight to work. He explained what he needed to do (which involved some welding) and then, after repairing the bathtub did the work on the toilet. Turns out that the work I had done was 99% complete, just needed to go a bit tighter and the flapper was now properly sealed. Did not charge for the toilet and the price for the tub was hundreds of dollars less than elsewhere. I highly recommend Star Plumbing! read more

Best price by for a water heater by hundreds of dollars! Same brand water heater as others quoting me 400-600 more. Efficient, quick and we're able to install quickly given our old one leaked and went kaput. Highly recommend, no hidden charges, etc. read more

Used Star Plumbing today for multiple bathroom fixture & toilet repairs. Service (as provided by Jason) was responsive, efficient and highly professional. Rates were very reasonable. Jason also provided expert advise regarding future repairs and product selection without the hype or "upsell" so common in the industry. I highly recommend. T. Coyle Fairfax Station, Va. April 2, 2018 read more

Mark is our go-to plumber. He came to do some work in our townhouse years ago, and per his recommendation, we hired him back to install a pressure-regulating valve, which he did professionally and for an excellent price. When our water heater started leaking into our family room on a Saturday afternoon, the big-box hardware store told us they could get someone out there on Monday; Mark showed up first thing Sunday morning, installed a better product for less money, didn't upcharge us for coming on a weekend, and was done so quickly we even made it to church on time. He is an excellent plumber who will only do the work you actually need, and do it for a fair price. read more

I was referred to Star Plumbing by a realtor friend of mind Joan Lovett about 4 years ago. Mark and his crew are the most honest plumbers I have ever dealt with. They do excellent work at decent prices and do not try to rip you off. In fact, one time I bought a whole new shower faucet and handle set and Mark fixed the broken handle and had me take the set back to Home Depot. Best plumbers ever! Six stars. read more

I highly recommend although I've just used them once. What others say is true - they are polite, responsive and helpful. It's nice to work with a company like this who isn't gruff or grouchy like some plumbing cos. read more

Star Plumbing came to our rescue and saved us thousands. We got a crack in our main stack that caused water damage in the basement. A large, national plumber told us that it would cost thousands to repair and involve tearing up concrete in the basement. Mark gave us a second opinion and showed us the small section that needed to be repaired. He took care of it quickly and far less expensively. Mark also helped by talking through a more recent plumbing issue, letting us know what was going on and getting us in touch with a drain specialist. read more

Just had Mark come out again three weeks ago for a leaking valve and pipe that flooded half of my storage room! Again, great service in an emergency. I can't say enough good things about this company!!! Thank you Mark! read more

Really impressed with this company. They said they would be here at a certain time and they were on time, and did the job in a professional manner. I didn't feel like they gouged me as so many service companies seem to do when doing work for women. I will definitely use them again. read more

I have limited experiences with plumbing but called Star Plumbing to get an estimate for some work in the kitchen and ended up using them for the work and was happy with the results. I ended up needing new shut-off valves for the dishwasher and ice maker lines since the previous work was not reusable for the new appliances. I spoke with Mark on the phone and explained my issues and he asked me to text him pictures of the current set up. I was able to do that quickly and he gave me an estimate for the work which seemed reasonable. It required the replacement of a couple valves for 4 lines. By comparison, my first estimate by our trusted HVAC/Plumbing company was twice as much for half the work. I scheduled the service and Mark showed up right on time and completed the work very quickly, showing me the changes when finished and making sure I understood how the new valves worked. I don't have any reason to believe the work is less than acceptable. If I have any issues I'll update my review, but I highly recommend Star Plumbing from today's experience. read more

This plumber was recommended to me by a friend, so I did not bother to check reviews. Turns out it wasn't necessary anyway. Asked them to replace two bathroom faucets. GREAT service, FAST service, and VERY REASONABLE pricing. Can't say enough good things about the company and about John, who was the service rep who did the job. All around excellent! On my permanent list! read more

Agree with Dat's review, Jason at Star Plumbing is the best! He saved what could have been a catastropic situation because another contractor was waiting to complete a dry wall job. Called Star and they immediately sent Jason after I explained the situation. He replaced the water valve shutoff for both the internal water and external water above our secruity system box. Also replaced the external water spigot to the outside. He had to cut the drywall, did a clean job and completed the job quickly so the other contractor could complete their work. Since we have found Jason he has done all the plumbing in the house such as replacing the ice maker pipe, shut off valves to the kitchen sink and washing machine and the hot water heater. Honest, efficient, good prices and an all around nice guy! Thanks Star Plumbing! read more

We're very happy to have found Mike at Star Plumbing. Honest, fair prices, and dependable service. Our plumbing specialist going forward!

Star Plumbing could not have been better. Jason came in and rerouted the gas line as the newer Hot water heater was wider than our old one. He took the time to explain the heat settings and what I liked most was the pilot lite that re lights itself with a push of a couple of buttons. As he had to turn the gas off to instal,l he even took the time to vacumm out my Furnace. Jason was truely a professional tech. Star plmbing gave me a quote, stuck by that quote with no add ons. Not sure all plumbing contractors would do that. I would recomend Star Plumbing to anyone needing any type of plumbing work. read more

I have since used Star Plumbing two more times and am happy with the work. The next time was to replace a water heater and run a water line to our fridge at our rental property. The price was exactly what they told me over the phone and my tenants were pleased with their professionalism. The last time was to look at a leaking disposal at our rental. They replaced it quickly and again the price was right. They are my go to plumbers. read more

Arrived on time, very honest, professional and clean work. Very upfront about what could and could not be done in an old house, seemed to really know his stuff. Replaced two sinks, and guts of three toilets. read more

These guys are amazing! 2 separate occasions I have had to use them and both times I was thrilled. The response time was amazing, quick repair and they kept me informed every step of the way. Thank you! read more

A leak from the hot water heater in the furnance room caused a bit of a flood in our basement. I called Star Plumbing and explained my situation. The person who answer the phone said that someone would contact me shortly and should be able to come pretty soon that day. Someone called about 10 minutes later. He explanied to me clearly how they charge and what I can expect. He showed up, fixed the problem, charged us their VERY reasonable minmum fee within 90 minutes after I discovered the problem! Our last plumber tried to fix a similar leak problem. He charged us $350 the first time. It leaked again the 2nd day. He charged us another $250 again to fix what he DIDN'T fix. Star Plumbing is outstanding. Transparent about their fees, no nonsense, reliable and very prompt. I heard a lot of good things from a friend about them and this is the first time that we use them. I don't think that I need to look for another plumbing service again! read more

If you are looking for quality work, good price, and people you can trust, then make the call to Star Plumbing. I have been using them for years and just recently called them the day before a washer installation. They made the effort to call me back and understood that if I couldn't get the water turned off, I couldn't get the washer delivered. They were able to work me into the schedule, and actually replace the valves that had locked shut. Thanks to Jason, Mark, and their entire team. They have previously done plumbing jobs in my kitchen and bathroom and also replaced a water heater. ALL were simply outstanding work. read more

I love Mark and his team. They have helped me with many plumbing issues. They are professional, reliable and easy to work with.

Our pipes were banging when some faucets were used and our research suggested "water hammer". Got a list of plumbers from Wash Checkbook and checked their reviews on Yelp. Then called around. Prices were wildly different and some didn't service our area. Selected Star Plumbing based on reviews, price and ability to make an appt. Plumber came at the appointed time and confirmed our problem. Fixed in under an hour even with my husband hanging over his shoulder. Great job, will certainly be using again. read more

Quote for service call was given in advance and appointment window of 9-11 was booked. No show after 11, so I called company. Mark showed up after 1. There is no customer service without even so much as a courtesy call regarding delay. I will not use them again. read more

The hotter heater, which was past it prime 23years old, stopped working on a Friday morning of a 32 degree snowstorm. I called 7 plumbers, most with telephone woman who said sorry there is nothing we can do. its not an emergency. I said it freezing and snowing, and they defiantly stated I can't help you. Mark took the call and had the concern and during his busy day made sure someone came out to assure the water was warm again. Jason came out a few hours later and temporarily fix an issue which gave us hot water throughout the weekend. John is here this morning replacing the tank. At this time of Thanksgiving, I am thankful for the consideration, compassion and attention to the customer, as well as their fair pricing. I cannot say thank you enough! read more

I've used star plumbing now for 3 different plumbing issues in our house. They have done a fantastic job every single time. They are honest and upfront and I will gladly call them again the next time I need plumbing services. read more

Three weeks ago discovered our water heater leaking. It was 29 years old - yes we got our money's worth! I checked Nextdoor and several neighbors recommended Star Plumbing. I gave them a call and spoke to Mark. I gave him the size of my current water heater (65 Gal) which is no longer made and he asked some questions to assess water usage in the home. He quoted the price to replace with a 50 or 75 Gal tank and it was the brand that we wanted. Most other company's wanted to come to the home to give estimates. One company referred by Home Advisor, quoted more than double Stars price (maybe they thought I was stupid). When all was said and done Star was the most competitive and their reviews clearly indicated they are water heater specialist. We scheduled the job and Jason arrived on time to complete the install. Before leaving he explained everything that was done to include adjusting the water pressure and replacing the water valve for my refrigerator. Why is this important? For the first time since remodeling my kitchen, several years ago, my refrigerator is dispensing water properly and making full sized ice cubes!!! I previously thought the anemic water stream was a design flaw with the appliance. I am so happy with the total outcome of this service from Star Plumbing!!! I highly recommend them for their punctuality, pricing which was not a penny more than quoted, and for improving the water pressure throughout our home. I couldn't be happier!! Thank you Mark and Jason. read more

Star replaced my 30 year old leaking AO Smith 50 gal nat gas water heater in the basement.. The service was excellent. A plumber and senior helper were on time and worked steadily for almost three hours. The best part to me was that their phone quote included a new shutoff ball valve on the cold water inlet line and included "everything to do the job". There was no extra charge for some simple repairs they found. So they put in a new water valve for the refridge ice maker water line and rerouted a five foot length of HVAC drainage line around the new water heater.. Another company couldn't give me an estimate on replacing the shutoff valve -- I could sense that could lead to an excessive charge onsite for what should be a routine replacement of a 30 year old valve. Star did a professional job, the water heater has worked great for past 5 months and they include a labor warranty and of course the warranty on the AO Smith GCV50 300 water heater. I am fairly handy with tools and can tell their work was excellent. The price was great, too. read more

Mark is the best. Very responsive and reasonably priced. can't ask for more in a plumber

OUTSTANDING service!!! So much to say. Water heater broke and we felt it was an emergency. We called Star Plumbing on a Friday night and they responded right away, took our information down, apologized that we were having to go thru such an event late in the day and promised to have a tech call us soon, same day. John called back no more than 10min later. Asked my husband questions about our water heater and asked my husband some questions about the size of the heater, etc. He scheduled the repair/replacement for the next day. He arrived on time and greeted both of us with a handshake. He was so very pleasant. He laid down cloths to prevent water or dirts from damaging the carpet. He was knowledgeable, polite, and was able to answer all our questions. It was such a wonderful experience. Feeling thankful, grateful, and so happy that we received Star Plumbing as a recommendation from neighbors. I now see why the company is highly rated. Thanks to John, again. You are super dedicated and kind! read more

We had our old water heater replaced by Star Plumbing. The provided the best price compared with two other quotes we received and performed the installation on-time and without issues. Their team did a great job with the installation and even took the time to clean up some of the existing plumbing (replacing the saddle valve for the humidifier with a real valve and optimized some of the pvc drain lines from other HVAC components) all without any additional charge. I highly recommend the Star Plumbing team read more

Honest, professional, prompt, reliable, clean and reasonable! It doesn't get any better than that. I've used Star now three times and Mark and his employees show up on time, do the job, never try to upsell, and the rates are very fair. They have replaced a water heater, snaked a drain, and repaired two leaks in a rental property that left the most disgusting aftermath that left me in awe. Mark did all this with no complaints and a professionalism that is oftentimes missing with many contractors. I have nothing but positive things to say about Star Plumbing. read more

Star Plumbing is the ONLY plumber we will ever use. Mark has over the years helped us with the most difficult plumbing issues. He as saved us hundreds of dollars many times. He is very smart, knows his trade, very honest, professional, prompt, reliable, and reasonable! I couldn't recommend anyone more highly. read more

We have used star plumbing for many years. They have fixed our main water shut off,put shut off valves on our outside faucets,put in new faucets in our bathrooms and showers. They are always prompt, courteous and very efficient. They clean up after each job. I highly recommend them to anyone with plumbing needs. read more

Our water heater was 17 years old, so I decided to be proactive and replace it before it failed. Since it wasn't an emergency, I called around to find the best price. Star was hundreds of dollars less than others I spoke with for a comparable (or same) brand and warranty period. Mark gave me his cell phone number to call when I made my decision. He scheduled the appointment within a few days, had his crew arrive when promised, and we didn't even discuss the bill; the price was exactly as promised. I would definitely recommend them. read more

Only used once, but would call again. They were recommended by another plumber also rated highly on Checkbook.org that was booked through the next couple weeks. Called for a slow leak and they were out the next day. Probably would have come same day if I had pressed. Work was done well and quickly by Jason with no surprise on pricing. Thanks! read more

Had a leaking washing machine valve which was an extra problem since my washer is on the 2nd floor of the house. Came very quickly to repair the valve and then also installed one stainless steel hose which my new washing machine was SUPPOSED to come with, but when washer arrived it had the rubber hoses. They did not have 2 stainless hoses on the truck as I had not mentioned this issue when I called. Came back another day with the other stainless hose and did not charge anything for the hoses or 2nd trip. Seriously? Do you know anyone in this day and age who gives you something for free and even makes a free 2nd trip? Excellent!! Price was very very fair. read more

Our hot water heater failed soon after we moved into our new house. I called Star Plumbing, mostly because their sticker was on the tank of our old hot water heater (which was 16 years old). They were on time, and replaced our tank for the quoted amount. Really nice guy too. read more