I finally made it for a visit, and on Small Business Saturday no less! Before heading over, I…read morecalled to check if they had what I was looking for--and they did. The person who answered was very helpful, which was a big plus. The entrance is on the side with the small parking lot. Once you walk in, the store seems to go on and on. They've got everything you could need for home improvement projects, even the smallest ones. The staff on the floor were friendly and knowledgeable--another big plus. I liked the idea of supporting a local business for what I needed instead of going to a big-box store. That said, you might pay a little more for some items. I'm also thinking of calling to see if they offer knife sharpening--another local hardware store I know does this. The inside is just what you'd expect from a hardware store: neat, tidy, and well-organized. Definitely worth a visit! Parking can be tricky, with a small lot and some street parking available.

They are always so nice and helpful ! Everything I need is right there and around the corner from…read moreme!

I've reviewed this place before, and it's still such a great little hardware store. I've picked up…read moreall sorts of things here like nails, WD-40, and random odds and ends. I recently learned from an online friend that they also sharpen knives! The prices are fair, and depending on the day, they can have them ready in about an hour (sometimes even faster), which beats waiting days like other spots. A few times a year, usually around the holidays but sometimes other times too they run a buy-one-get-one-free deal. Definitely worth checking out, but I'd give them a quick call first to confirm when it's happening. They also have a punch card program, and I grabbed a knife bag for $5 that's totally worth it. All in all, it's a solid neighborhood hardware store-with friendly staff, fair prices, and plenty of parking in the strip mall area.

Very helpful, friendly people. I went there for some complicated key duplication and they easily…read morehandled it. The store itself is charming and well-stocked. A go-to kind of hardware store.

Staying local and shopping small businesses has become a priority. Fairport Hardware had everything…read morewe needed to prime and paint and was happy the items were still competitively priced! Extensive inventory but less overwhelming than a big box warehouse. They also have rentals!

My son dropped of 2 window screens to be fixed. He picked them up the following day unfortunately…read moreone of them was not fixed, when I returned to the store the employees were rude and literally called me a liar. Telling me it wasn't the same screen. I have given them a lot of business over the years but will not set foot in the establishment again. Trying to help out small businesses and get treated like that, they are no different than the big corporations.

My husband and I have been loyal Sniderman Hardware customers for 10 years, but we were recently…read moreghosted and gaslighted for two weeks. A crew showed up once to review our bathroom project, yet we never received an actual estimate despite calling several times. After finally being promised a specific time frame for a second visit, no one showed up and no one followed up. We value local businesses, but we value our time more. Sadly, after a decade of loyalty, we won't be using them again.

A pillar in Rochester' business society! I gave it 4 only because it doesn't have things that the…read moremodern day Hardware's have. But to me it's a 5 due to history, old Rochester. It was founded in 1946 by Sam Sniderman. I met Sam, his son, many times when I went in there to pick up things when I was in the real estate business. From plumbing , heating, electrical supplies, equipment rentals, lawn and garden needs, windows, screens, pet supplies, keys made, Sam had a bit of everything. Today I need some fish eye screws for 1 of my cameras. For old time sakes I went over to Sniderman's and picked some up. Not much has changed, the aisles were always cluttered, customers in the old days could walk down them and look for what they wanted. They have a rope crossing the entrance now. The salespeople get things for you. No more lawn mowers, rollers, or wheel barrows on the sidewalk. But they still have a lot of things you may need.

A great hardware store with excellent advice on what you need…read more No wandering around for hours,quick answers,in and out in minutes!

They have very friendly store clerks and they offer good advise for do-it-yourself projects.read more

This is a handy hometown hardware store. They have most of the stuff you need for your projects,…read moreand are friendly and helpful. Very glad to have 'em nearby!

I just spent over $200 on a brand new LP Gas heater. After…read morespending 30 minutes trying to get it started, I brought the unit back (4 hours after purchasing it). They were unable to get the heater stared either. I was then told I was on my own and they would not call the manufacturer, or ship the unit out for me, or refund my money. I'm appalled at the horrible customer service. They have lost a customer FOREVER!

Great salesman. Full of crap! Never stopped talking didn't…read moreask my name. We have a very old house Rumford fireplace. Blah blah. Said they could do it. Well won't be till spring. He never stopped talking. At least we got our deposit back. Go to heritage in macedon. They are great. And efficient.

They charge $388 just to come to your house. He was at my home less than an hour- all he did was…read moreturn the fireplace gas supply back on, and vacuum. This was not an emergency call. There were no added parts. I did not get a bill for 2 months, and it included a late fee charge ! They have since agreed to remove this charge, but I believe the base charge is excessive and unfair.

I don't live in the area so I don't frequent this Lowe's often. I've been doing a few side jobs and…read moreon my way home from the east side I'll stop it in if need be. Every time I stop I find what I'm looking for quickly and everyone is friendly and helpful. Without being all up in your business and bugging you. 4 stars.

Don't bother expecting anybody by phone to resolve an issue. What you will get as an endless cycle…read moreof prompts on their AI phone system that will invariably lead you nowhere and then hang up on you.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.