I will never go anywhere else. No handy man can do the job…read moreas well as they do. And Gurantee Warranty for the work and material. I had Alan the one man show gutted the whole Kitchen from the 60's Dark and dreay to New and Bright. Might cost more doesn't matter when your paying for Quality. The minute you walk in they are there to help and guide you through your design. No pressure Customer service is the best. Its not always about the money. Its how happy and satisfied you are at the end .

We were attempting to return as a repeat customer, but the experience this time was incredibly…read moredisappointing. I had to reach out a dozen times over the course of a month just to get a hold of someone. When I called the last time, the receptionist literally laughed at me and said, "Oh, you're the guy that keeps calling." I decided to stop by the showroom in person the next day, hoping to finally speak with someone. To my surprise, the receptionist there repeated the same comment and laughed in my face. Completely unprofessional as she knows how long I've been attempting to reach them. When I eventually did get in touch with the owner, he casually admitted he hadn't even started our quote. I told him he'd had it for over a month and could have at least reached out to say there'd be a delay as I had been waiting for the project. His response? "Yeah, just haven't had a chance" and that he probably wouldn't be able to get it done, wasting over a months' time waiting on him. This level of service is unacceptable. We will not be returning.

We hired McKenna's to remodel our kitchen. Everyone we worked with was professional and they did a…read moregreat job working with the design we thought up. We are very satisfied with their quality of work and communication throughout the whole project. We love our new kitchen and happy we chose to work with McKenna's!

Excellent service from installer Jimmy. Took the time to install a difficult sink perfectly. My…read moremother enjoyed talking with him, he answered all her questions. Above and beyond. When to drain stoppers did not match one was brought to the house immediately. Thank you again will be doing business with you in the future

Great products and knowledgeable staff. I can't wait to get my base cabinets and countertops…read morecompleted by my contractor. I will post photos once this is done. The folks at the store have been very accommodating and helpful.

Bargain outlet is exactly that. A lot of items are cheaper, but, their might not be an abundance…read moreof them. Seems like they are "buy-out" items (similar to that of Ollies etc, but on a Home Depot/Lowes kinda level). It does have that "home improvement" store feel... you know... concrete floors, high ceilings, and very cold etc. I would defiantly look at their kitchen cabinet handles, door handles and locks, as well as sink and toilet fixtures etc. They all seemed like decent prices with a decent quality. I cannot comment on how their kitchen remodeling department really flows. But, it looked well organized.

Several years back I purchased a granite vanity top (with porcelain sink) for our bathroom. We…read moreprocrastinated installing it and then decided to sell the house. The vanity top traveled with us to the new home. Of course, as life would have it, the top did not fit in any of our bathrooms. The granite was very light in color, and looked similar to marble, so I held on to the top in the hopes that we could use it in a future remodel. Just for kicks I called Upstate Granite to see what the cost would be trim the the top to fit. The receptionists answered a few of my questions and then passed me on to a gentleman. He asked me very specific questions and gave me a quote over the phone. He told me if I dropped it off that afternoon, it could be completed by the following day. After chatting with the husband and and making further measurements, we realized more trimming would need to occur. We took the top over. The same guy (sorry, I can't remember his name) was available. He asked questions to get the full scope of the project, then advised us on the best solutions. He did end up trimming and polishing the top for us -- in less than 20 minutes. The piece is now installed and looks great! I can't compare prices, as Upstate was the only granite company I called. Their showroom is quite attractive, so I imagine I could have found a smaller place, with less overhead, to do it for less. However, I was pleased and would most likely return to them if I had future granite/marble needs.

Brian Morris, the owner has closed the doors on Upstate Granite and Marble defrauding the…read morecustomers. He has taken deposits for work and has ghosted the customers and is not refunding their deposits. My opinion is that anyone who is doing business with him to run away.

Picked up two large tool boxes this morning. Was expecting them to be in boxes but to my pleasant…read moresurprise, they were put together already. Unfortunately, I wasn't prepared for this and JD was HUGE help getting them properly loaded up and finding me the materials I needed to not ruin my vehicle, as I was expecting to load cardboard and not metal. Very thankful for the help.

Very helpful staff ! So polite as well. I would definitely recommend going to this location!read more

Emma Ludwig is amazing! She was a valued team member for our kitchen demo/remodel which led to our…read morebathroom demo/remodel. Great ideas, resourceful and have highly recommended her (& Ferguson) to friends & family! We'll continue to use Emma's expertise in the future. Thanks, Emma!

Ferguson has a great showroom and a lot of products to…read morechoose from and that's about all I can say good about them. I would never shop here again after my experience today. I had an entire kitchen quoted and ended up only pulling the trigger on just an oven. I'm now very glad I didn't buy the rest from them. First, we discussed in the showroom about the struggle of delivery we had in the past, so I know for a fact we discussed delivery terms with the sales women. Fast forward to today our oven gets delivered at 7am (were told between 8 and 10) and the guy says he doesn't go inside houses. How exactly are you supposed to offer delivery and not go in the house? He ends up dropping it at our back step outside and its supposed to rain today. So now we both have to take time off work and struggle moving this oven by ourselves before it downpours. We called and got forwarded to about 5 different people, only to be told there's nothing they could do. I brought up the fact that this is definitely something we discussed at our appointment to which I was dismissed and told "that's just their policy". I find that asinine, god for bid they had an elderly customer... How does a company selling appliances have that type of policy? With an upcoming remodel, they lost out on a good opportunity. I will never buy from them again, and I would NOT recommend them to anyone.