I had a great experience at Ace shopping for the Big Green Egg grill. Michael was extremely…read moreknowledgeable and helpful. I wanted to surprise a friend with the grill as a gift that evening. Instead of just helping me pack the extremely heavy items in my car, Michael volunteered to immediately deliver everything himself. I accidentally left the charcoal at Ace and Michael went back to get it and then delivered it on his way home. That's the kind of memorable service that makes me a loyal customer.

I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

Excellent customer service. I was greeted as soon as I entered the store. Great selection of…read moremerchandise.

I used Handy Man Hardware during the years I worked in Raleigh. It's a great store with lots to…read moreoffer. It's a real money saver when you don't have to drive all the way to the big box stores. Dee and the others are wonderful to deal with. Definitely two thumbs up from Handyman Don.

Someone always there to help with whatever you may have a question or needing to have resolved on…read more the home front!

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

Called them and asked them if they cut glass. They said yes, when you come in see us at the front…read moreand we will get it taken care of for you. I said I am on my way, see you in 10-15 minutes. I get there and said I have the glass pain to cut to size. The guy told me I would have to leave it , the glass cutter is not here today. ???? I said I just called and they told me to bring it in I could get a pain cut. He said you can leave it and we can have it for you tomorrow. Well I need to have it done today , as I have to have the window fixed. I said I wish you would have told me when I called, I would not have to drive 15 minutes for nothing. Poor customer service. I am very disappointed in Westlake Ace Hardware.

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Hudson's Hardware staff are always friendly. I purchase the…read morepine pellets for the bottom of my cats' litter boxes. On top of the single layer of pine pellets, I lay a good amount of pine shavings. You get these in very large bags each for 8 bucks and change. Since I began using these, years ago, my cats' litter boxes stay odor free. No scooping. Just toss out and refill. The guys take those big bags out to my car for me. I really appreciate that. Stop spending a small fortune on expensive cat litter. Go natural with less maintenance and visit Hudson's Hardware. They have a great selection for all your animal loving needs!

Carried blower in to get repaired they quoted $570 to $575 to repair it but would sell me a new one…read morefor $649.99. I told them not to repair it when I picked it up it was tore apart. Got home missing parts called them and returned and they gave me parts in a bag. Carried it to local shop and had to buy parts that they did not give me when I picked it up. Got it fixed for $150 even after buying missing parts. Called to talk to owner never returned my call. You decide if they are honest.

SUPER friendly staff - knowledgeable, helpful and local. What a great store - so glad I went by…read moretoday. Had everything we needed from bird seed, hay, and tools, to rocking benches for the patio, and lawn seeding advice. Worth the trip. P.S. The store is under new ownership and renamed to 'Town & Country Hardware.' May still be an Ace.

These guys get 5 stars because it is NOT another big box. Prices often beat the big boxes,…read moreproducts are often a higher quality, and the folks working here are helpful and friendly.

The stortes are understaffed at the moment [but aren't stores in 2026?] but GREAT customer service.read more

This is my go to store anytime I need to fix something. Everyone is so helpful. Right when I come…read morein there always someone that greets you and asks if you need help finding something. They have rewards program too, so I get lots of 5 dollar off coupons which works out great when I need to garden or have something go wrong with the house. They also do curb side pick up with covid-19. They have a really great selection of Benjamin Moore paints! If you need something really specific house wise, or lumber/ large items like sinks etc, I would suggest going to lowes or home improvement. But for basic stuff this place has it all and you are in and out pretty fast!

This is a great store , they've always been helpful and have supported our local Boyscouts trip…read moreI'll be a life long customer and go there before I'll go to one of the giant chains that have no customer service and self check outs

Very nice employee's thru out the Store. Great price on Propane tank refills…read more Highly recommend Ace Hardware Rolesville!

The staff was knowledgeable and went above and beyond to ensure the bolts I bought were correct for…read moremy specific application. I will certainly call on them again.

The folks at Wilder's were terrific to work with. Even though what I needed was really small - just…read morea couple of pieces - they took the time to talk to me and even each other to get me what I needed. They were quick, friendly, and efficient. Ashley was the sales person that helped me. He was great. Can't recommend Wilder's enough for their service.

Twenty photos of Ace Hardware?!? Sure, why not? It's not just hardware…read more Grab a bag of free popcorn as you enter the store for you or your little ones to munch on. Then browse the aisles loaded with treasures for your home and garden. Lawnmowers; barbecue grills; bird feeders; vac bags; coffee makers, pots and filters; garlic bulbs; strawberry plants; welcome mats and banners; even sneaky garden gnomes. I'll let the photos speak for themselves. I admit, I may have gone a little overboard on the photos but I happily blame AT&T and Yelp since they were taken with my new LG G Flex (http://www.yelp.com/biz/yelp-gets-techy-at-at-and-ts-store-of-the-future-raleigh?ref=yelp-android). I still enjoy the G Flex, even though people laugh at its monstrous size. That's okay. It's just phablet envy. ;) Anyway, very friendly and helpful staff, even on a busy Saturday. Rock on Ace Hardware!

Within moments of entering the store, I'm always asked by friendly, knowledgeable employees, "Can I…read morehelp you find anything?" If I have a specific need, I'm in and out within five minutes. If I'm just browsing, they direct me to the correct aisle so I don't have to wander aimlessly like in Lowes or Home Depot. And if a oroduct is $1-1.50 more than the big boxes, how much is your time worth? No one at HD or Lowes will ask YOU if they can help you find something, you have to reach out to them. Ace provides ol' fashioned customer service. You guys rock! No way you should be listed as only three stars! A couple of negative-nellys wrote reviews 8, 10, even 12 years ago, don't let that drag your reputation down. Five Stars all-day!