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    Home Improvements USA

    3.0 (12 reviews)
    Open 8:00 am - 7:00 pm

    Services - Home Improvements USA

    Window installation

    Window replacement

    Gutter addition

    5 More Services

    Gutter installation

    Gutter replacement

    New roof installation

    Roof replacement

    Reroofing

    Home Improvements USA Photos

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    mud on deck rail

    HONEST REVIEW. WOULD NOT RECOMMEND THIS COMPANY. First time using Home Improvements USA. Was connected with them through Angi's List. Their sales rep John Broich was very good on the first visit. Sane when he came out for the second visit and this is when I decided to move forward with this company. I liked their roof shingle product they offered (brand of shingle is Malarkey) and thought it was very innovative. Even though John told me they would be 6-8 weeks out from starting the roof replacement project, they actually started within about 4 weeks. This is when the problems started. I received a phone call on a Friday morning from their main office advising me they would like to come out the next Monday to start AND complete the project within the same day. Their sales rep also advised me this should only take 1 day. I thought this was a bit of short notice but considering I did not need to be home, I told them this was ok. Their office rep also told me that he was surprised that someone did not call me sooner to confirm the start date and should have done this. When the next Monday came around, I then received a call confirming the workers were on their way and should arrive in about 1 hour. I then received another call about 30-60 minutes later telling me their truck broke down and they would have to reschedule. I told them I was already not liking this back and forth but if they needed to reschedule then fine, since again, I did not need to be home. About an hour later, I received another phone call saying that they got another truck and would still make it out today. I told them to only come out if they could still get the roof done in 1 day since a couple of hours had now been lost at this point. They insisted on still coming out that day. They arrived and got to work. When their sales rep first came out, I asked about a couple of extra things I wanted to have done and their Sales rep said it would be no problem at all. When their office rep called the Friday before I asked him to confirm the requested extras were known about and on the work order. He seem to have no idea what I was talking and even said those are things that they don't normally do. This is now the 2nd time of miscommunication, first time being the scheduling issue. He said he would talk with the sale rep and the owner of the company and get this straightened out. When the work was being done, I came home at lunch to check on the progress. To my surprise the owner of the company was there watching over everything. I then asked the owner for an update on the progress. While we were talking he made no mention of the few extra things I requested. Again, I advised him what their sales rep agreed to but, this tells me that their office rep did not communicate properly with the owner about the extra requests. The owner guaranteed me that the extra requests would be included and taken care of. At the end of the day, they did finish the roof replacement but they did do any of the extra requests. I contacted back to the owner and he advised that the foreman on the job had an emergency and had to leave early. When the last worker was wrapping up for the day, he told me someone would be by within 1 hour to pickup the trailer they parked in the driveway that they collected all of the debris and garbage in so it would not be in the driveway overnight. No one came to pick it up that night. That was miscommunication #3. Please see attached picture for full/ REMAINING REVIEW. I can not recommend this company due to multiple times of miscommunication. The overall pricing was also seemingly good at first but not worth it after all of the troubles, miscommunications, and cleanup I had to do. But, I would recommend the shingle product itself. I'm sure there are other companies that install the Malarkey shingle product. I have attached pictures of this project. I'm giving 2 out of 5 stars which equals a D. A passing grade sure but, not a good grade.

    Amy R.

    I throughly appreciated working with Home Improvements for the installation of our new roof. Not only did we need a new roof, but we also needed to add venting. Our installer was able to identify the venting problem for us, and we are so thankful he did. We received a new roof, proper ventilation, a new chimney and are very pleased with the results. For quality and complete work, I would recommend Home Improvements without hesitation.

    There should have been a down spout tunneled to the house here

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    8 months ago

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    2 years ago

    Did not show up and stop answering my calls and messages. Very bad don't work with them not reliable

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    5 years ago

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    5 years ago

    They did a great job and cleaned everything up before they left. I highly recommend Home Improvement USA!

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    Steve T.

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    Rooftop Designs

    Rooftop Designs

    (2 reviews)

    ROOFTOP DESIGN IS A HORRIBLE SCAM I would be remiss not to…read moretake the time to warn others. ROOFTOP DESIGN came as a third option for roofing. However, the initial representative ED form ROOFTOP DESIGN was very professional and thorough. The problem is, he represented a bunch of shysters. Ed's first quote to was $35,000. After approximately three days of conversation and negotiations we were at $17,000.00 for the exact same product that they tried to sale for $35,000. Salesmen Ed was no-longer reaching out to me. Someone by the name of John called me and asked, what is it that they can do to make this deal happen. We settled at $16,500.00. Once again, $16,500 for everything discussed for the original $35,000 including a 50-year warranty that is transferable to a buyer as a good selling point. I learned through John that they fired Ed for giving customers too good of deals. I also learned through John that this company has a starting bidding price and a bottom bidding price. Ed would give the bottom price too quickly. So, they fired him. (Although John's price was better than Ed's). Once the job started, I received a text from the owner Yanni Avramidis. He stated that there was a third layer of roofing. He also stated that it would not be a problem and that it would take a little longer. IF THERE WAS GOING TO BE ANY ADDITIONAL CHARGES, NOW WOULD BE THE TIME TO MENTION IT. Approximately two days after the completion of the job. I had a contractor over named B. B. was there to replace the soffit beneath the location where the new roof was installed. This is when I learned and saw with my own two eyes that there was rotted or no plywood at all supporting my brand-new shingles. Mind you: per our contract, there will be an extra charge for plywood beyond the first ten free sheets. This company put my expensive shingles on top of rotted wood or no wood at all. I must admit, I was upset. However, I was cool calm and collected when I reached out to the owner Yanni Avramidis. I sent him the pictures of my findings. His explanation was that I had a 50-year warranty. My point to the owner was, if I wasn't trying to replace my soffit it might have been months or years before this was discovered. I also said, what about the elderly man or woman that doesn't have the ambition to check your work??? The owner of ROOFTOP DESIGN became very irate. He said, "I am from Baltimore, haven't you heard about people from Baltimore. I will beat your ass. You are going to pay me an additional $2,800.00 for the third layer of roofing and planks/ plywood." Since I have yet to see any new plywood, I am being charged $3,000.00 per layer of roofing to be removed. I received paperwork from ROOFTOP DESIGN, the paperwork stated that my warranty was only good for as long as I owned the property. Non-transferable: Of course, I didn't sign it. My point is, there are people being taken advantage of everyday by bullies like ROOFTOP DESIGN.

    Lies to, felt cheated by this company! First off, my complaint is not with the contractors who did…read morethe roof on my home, they did excellent work and good quality no issues. The problem is with the sales team and lies they tell to get you. We got an estimate from many companies and we felt John (Sakes Rep) gave us best overall value in his proposal. Was not the lowest bid we received, did not just go with cheapest option instead overall value for our new roof and gutters. So, midway through the job, John calls me and says he made a mistake in how he calculated the job, I said no problem people make mistakes, he then tells me it's gonna be an EXTRA 5K! That's a pretty BIG MISTAKE! What am I suppose to do have a half finished roof!? It seems the company waited to see how much I got approved for financing and then added on to max out the loan, a complete SCAM! Why am I left holding the short end of the stick? I agreed to the proposal and original contract, I as the customer didn't make the "mistakes" but left paying for it! Dishonest company would not recommend, had plans to use them for further home improvement projects but I will definitely go elsewhere!

    Matrix Exteriors - AFTER- the color was chosen by David and Amy which we are so happy with. Brings the house out

    Matrix Exteriors

    (12 reviews)

    We had Matrix Exteriors return to our home -- this time for an unexpected repair after a drunk…read moredriver crashed into our backyard fence. Being on a corner lot near a busy road, we needed the issue resolved quickly, especially with an upcoming vacation just days away. David and his team were incredibly responsive. They came out right away to assess the damage and had everything repaired the very next day -- all within a matter of hours. We couldn't be more impressed with their professionalism, efficiency, and quality of work.

    Not sure what happened to this company, but I would avoid them at all costs. Owner (David) has…read morerefused to schedule the work, sent me on a goose chase to find a check they already had, and not answering emails. To avoid any discrepancies, I compiled all of my interactions in one spot (Only verbal interaction was the initial meeting.) A brief summary is below. Screen shots of the compilation are attached since there is a word limit on reviews -I have emailed them 18 times (all but 1 had a question for them to answer. The majority have been sent days apart). I have received a total of 5 replies from them -Since the initial offer to resend the contract on 6/12 at 9:12 AM, I have asked for or told them that I am ready to sign a contract in 10 emails. They have never resent it. (Their initial contract had a different work date then what was discussed and they never responded to that question. It also never said that it expired in 24 hours) -July 2 they said you needed both checks that I received. Yet it took me sending 7 emails/ texts to find out that they already had the 2nd check? -Since the 2nd check was located I have had to ask 5 times what their availability is to do the work, and they still have yet to answer (Please enlighten me if I am mistaken, but this seems like a necessary question to get the ball rolling on getting the project scheduled?)

    Beyond Basements

    Beyond Basements

    (8 reviews)

    Three years ago, we planned to finish our partial basement. This was a smaller job and was hard to…read morefind a contractor willing to do the work. We talked to a few companies. Some were overpriced. Another was using pressure tactics while Beyond Basements looked over the situation. David of Beyond Basements cuts to the chase. Provided measurements and an estimate based on our input and requests. We didn't need the more upscale basement system, but framing and drywall along with the floor installation and a half wall by the stairs. Ceiling framed and drywalled (including access points). Probably the most custom work were two barn doors, one to reach the crawlspace and another to utility area. David made us aware of what we needed to pick out and gave us a timeline to help him and his crew have those materials to fit both of our schedules. He was present for a majority of the work if not doing it hands on himself. The best thing about working with David is his energy and pride about his work. He'll make it right. Beyond that you always knew where he stood. He keeps the lines of communication open. He always let us know when he was on his way and responded to any of our inquiries. He is always approachable, and his pricing was fair and rational. He definitely has a knack for quickly thinking and conveying the scope of all tasks related to the project. Fast-forward to this past autumn, we had a plumbing issue that didn't damage any of the finished work however a drainage pipe was beneath the new basement floor. We reached back out to David and built a plan for how to pull up the flooring to enable us to work with plumber and concrete cutting in order to replace the faulty pipe. A problem of this nature, communication is key given he had frontend work taking up floor, along with backend floor install, reinstalling doors and touching up areas that were damaged in the concrete dig and plumbing process. On top of that, he came up with a cosmetically creative way for an access to plumbing. He's skilled, detailed, and understands a lot of trades, covering many aspects of the basement install. He was understanding of our situation and needs. It's just great to come across someone with a passion and pride for their work that's collaborative and willing to share insights, designs, and construction expertise. Thank you David!!

    Amazing contractor. Gutted and remodeled our kitchen. Meticulous with the details and…read morecraftsmanship. Very fairly priced and went above and beyond. Took the time to plan thoroughly and made fantastic suggestions. Love our new kitchen!

    Home Improvements USA - windowsinstallation - Updated May 2026

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