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    Naperville Roofing & Construction

    3.3 (10 reviews)
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    Services - Naperville Roofing & Construction

    Roof inspection

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    1 year ago

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    James K.

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    10 months ago

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    2 years ago

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    4 years ago

    Honest quote and quality work! Not many good companies exist anymore.

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    5 years ago

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    Everlast Exteriors of Illinois

    Everlast Exteriors of Illinois

    4.8
    (27 reviews)

    Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

    We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

    Pulse Exterior

    Pulse Exterior

    4.9
    (249 reviews)

    Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

    Derrick is amazing and the guys that work for him are pros- he is VERY thorough and will actively…read moretry and troubleshoot every possible aspect to make sure you aren't getting unnecessary work done- communication is on point, he will explain everything in detail to you. Pulled out and got our siding fixed, and we thankfully no longer have the pesky leak! Would recommend highly- they know their stuff! Pricing was fair for the time and effort put in!

    Opal Enterprises

    Opal Enterprises

    3.7
    (53 reviews)

    After a very unfortunate situation with another company pressuring me to sign and being dishonest…read moreon a few items I was very hesitant to meet with other vendors to get my windows and sliding door replaced. However, I had recently moved into my new home and knew I needed to get these items updated before winter hit- especially the sliding door. All these items were the original windows and door from when the house was built. After researching and seeing the outstanding reviews for Opal, I decided to give them a call. I shared with Jose, the onsite project consultant, my prior experience and he made sure from start to finish I was informed and comfortable. I couldn't have asked for best customer service or transparency. Once I made the decision to move forward, Opal exceed every expectation from the ongoing communication breaking down the steps in my project timeline to the quick response from Katie with any questions. This company welcomes questions and offers ongoing support that's unbeatable. I strongly recommend you go with Opal Enterprises. I have never had such a stress-free home improvement project in my life! Trust me- you won't regret your decision to work with the wonderful team at Opal!

    We used Opal to change out the front door. Jesse, our sales rep, was very helpful with selections…read moreand being upfront and honest on timeline from order to installation. Ty Ybarra kept in contact via email on scheduling. The install team was very conscientious on keeping everything clean, finished in a few hours. Bottom line - quality product and quality installation. We would recommend Opal to anyone.

    Naperville Roofing & Construction - roofing - Updated August 2026

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