1. Home Improvement Warehouse

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Phoenix, AZ

Home Improvement Warehouse

3.7 (3 reviews)
Closed • 10:00 am - 6:00 pm
Updated 3 weeks ago

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Services - Home Improvement Warehouse

Cabinet add-on

Cabinet painting

Cabinet refacing

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Classy Kitchen & Bath - Primary bath

Classy Kitchen & Bath

(18 reviews)

$$

Country Trace

We recently worked with Classy Closets on our primary bathroom and butler's pantry, and the entire…read moreexperience was outstanding from start to finish! From the initial design consultation to the final installation, the team was professional, creative, and incredibly detail-oriented. They took the time to listen to our vision, offered thoughtful design suggestions, and helped us choose finishes that perfectly fit our home's style. The craftsmanship and quality of the cabinetry are exceptional -- everything looks beautiful and functions flawlessly. Our new bathroom feels like a luxury spa retreat, and the butler's pantry has become one of our favorite spaces in the house thanks to the smart storage solutions and elegant design. The installers were punctual, respectful of our home, and left everything spotless. Communication was clear and timely throughout the entire process, which made the project stress-free. We couldn't be happier with the results and highly recommend Classy Closets to anyone looking for quality design, custom cabinetry, and a seamless experience.

I was referred to Classy by someone I know who had her closet remodeled by them. When I looked…read moreonline I saw that they also do kitchens and baths. I submitted an inquiry and was promptly contacted and scheduled with Cabinet Carl as my designer. He came to my house and discussed what I had in mind for my kitchen, laundry room, and bathrooms. Within a week or two I had designs back to me as well as a quote for the scope of work by room and cost of cabinetry for each room. Cabinet Carl and I went back and forth a little about the designs and met at the design center. I ordered the fixtures, sinks, tub, disposal, etc to have everything on site prior to starting. My project was scheduled for 7 weeks. I had a pre construction walk through with Cabinet Carl, Jeff, and Josh. I received a timeline of work and was updated weekly. I had a roof leak right before my project started and Josh assured me it would be fine and they would repair the drywall inside when they did my kitchen. The whole time I was in contact with Josh and Cabinet Carl. My project went great, stayed on schedule, and was completed with such quality in the work. So then I thought I think I want to do more, so I called Closet Carl. He came back to the house and went through all the closets with me and I was interested in building a closet in my office. We also discussed lighting and ceiling fans through the whole house. I had designs quickly again and got on the schedule. Everything went great and was ahead of schedule. The closets and lighting/fans were complete within a couple weeks. The office construction took another week or so. Again, I loved it all. There was just one more house project I have always wanted to do, a fireplace. I didn't know where to start, so I called to talk to Cozy Carl. He said that was also something that Classy does. So once again Cozy Carl and Jeff came over to discuss the scope of work and ideas. The design was drawn up and I got added to the schedule for a 2 week project, managed by Rick, that would finish the week before Christmas. Right before my fireplace project started I got home from a trip and had a toilet leak in one of my brand new bathrooms (the toilet was NOT installed by Classy). I emailed Clean Up Carl at 9pm and he had someone at my house at 9am the next morning. Unfortunately the leak had ruined my vanity base, so the vanity had to come out. It also ruined my flooring, so that had to be removed. They opened up the walls just to make sure there wasn't a leak anywhere else (it was a lot of water) and left the walls open for a week. Not only was my fireplace finished on schedule, but the bathroom was also put completely back together in the same timeframe. I hosted Christmas Eve the next week for 30 people and everything was all back in order. I cannot say enough great things about my experience with Classy Companies. I only got ONE QUOTE for my house. Right away I knew that they were competent, they demonstrated great communication, and that I could trust them to complete the projects without me having to be constantly present. So often I feel like I pay a premium for the kind of service that I seek, but in this case I feel like their pricing was not inflated for the service I received and the people I was working with actually CARE. I always thought that doing a remodel would be a painful process, I would lose sleep over it, I'd be upset about things, or I'd be trying to hunt down contractors who weren't showing up. The process with Classy was not stressful at all. The whole process went smooth and was pleasant. It was worth every penny to be able to carry on with my own life and career and trust that everything was going well at home. I have referred several others who had quotes from other companies and Classy's quote was the best quote for each person I referred. (Cabinet, Closet, Cozy, Clean Up) Carl is the BEST! He is great at looking at the design of a space while keeping in mind the functionality, cost, and any specifics to the install so that it all comes together nicely. Jeff, Josh, and Rick were exceptional project managers. Much of the time I wasn't home, but I did get to know Rene, Carlos, Jamie, and Parks as well. Everyone was so nice, considerate, and careful in my space. I love everything in my home now, thank you all so much!

Ferguson Home

Ferguson Home

(88 reviews)

$$$

Loved their inventory, our consultant Hannah was very helpful. You have to make an appointment…read moreusually a day ahead in order to get help. Lots of great choices for lights, kitchen and bath.

Ferguson Home in the Scottsdale Airpark may just have the absolute worst customer service.... EVER…read more We're in the process of a complete reno - down to the studs. I first visited the showroom to buy appliances...not one person would help us. We ended up leaving and buying $23k worth of appliances at another nearby retailer that same day. When it came time for plumbing fixtures...2 bathtubs, faucets for entire home and 3 shower systems, we visited again. We walked through on two separate occasions for ideas. Each time, there was one female employee sitting at her desk - not engaging with anyone else, not on her computer...just sitting there. She didn't acknowledge us and stared right through us when we started to approach her. Perhaps I'm just a glutton for punishment, but we visited again this week to purchase all of our plumbing fixtures but left with nothing. Why? Because we couldn't find anybody willing to assist us. Not even the receptionist acknowledged us when we walked in. My husband finally approached the receptionist and said we needed sales assistance. She said she would put out a message to the team but wasn't sure anyone would answer it. After walking around the store for another 10 to 15 minutes, we left...forever. I'm not sure if employees simply aren't required to offer customer service, or if they screen potential customers based on attire -- we visited multiple times during the blazing hot summer in shorts and t-shirts. Either way, it's bad business, and we won't be back.

Floor & Decor - Shower assisted by Carol & Chris; will upload more photos when project is complete.

Floor & Decor

(301 reviews)

$$

Biltmore Area

Wow! We are extremely impressed with the level of service we received from Floor & Decor (F&D). Our…read morecurrent project was to replace wall to wall carpet in 2 bedrooms which we had purchased at this F&D 8 years ago. We were tired of the endless vacuuming of our labrador's hair and sleeping in an environment with a dust-collecting carpet. Due to health limitations, we needed to do as much "shopping " over the phone. Our goal was to compliment our existing laminate vinyl flooring which we purchased at this F&D 8 years ago. We were fortunate to get an inventory associate to go to the aisle and give us the SKU numbers so we could see the items on the F&D website. She flagged down Anthony, the Assistant Inventory Manager who took over the call, made a couple of suggestions based on his knowledge of the color/style of our current flooring. We made a plan to meet Anthony at the store. He was patient, extremely accommodating of our special needs and educated us about our various options. We took 4 samples home and were able to quickly rule out 2. We finalized our decision when Nick Nocero, salesperson for Floor One that would be doing the installation, came to our home to measure. Please see my review of Floor One in Mesa under that company name. Anthony remained extremely available and helpful by phone on subsequent days as we maneuvered through the process of Architectural Review Committee approval by our HOA (we live in a condo). Once the floor was decided upon, Victoria, the Design Center Supervisor got involved. She was extremely helpful in checking on inventory and finding thresholds to be a good match to the flooring. We also were told by the Floor One salesman that we may need colored caulking for the tile that would meet the flooring. Victoria looked at pictures we sent of the current color and suggested a great match. Pleasant and professional, we enjoyed working with both Anthony and Victoria. On the day our flooring was being picked up by Floor One (delivery is an add on it offers), it was pouring. No rain all Summer and on that Monday, it was torrential! Arthur in the warehouse wrapped the entire pallet of our materials in plastic shrink wrap. Part of the loading dock of F&D is covered so the Floor One box truck was able to load without the floor getting wet. Enrique, the Floor One delivery person (he's fabulous), coordinated with our installer Cesar (sensational)the delivery to later in the morning when the rain stopped. When the project was complete, we kept one box of flooring and Enrique brought 4 boxes back to Floor & Decor. The credit was on our credit card within 48 hours. We highly recommend Floor & Decor.

This is for FLOOR AND DECOR BUSINESS ONLY NOT THIS STORE SPECIFICALLY…read more I purchased Luxe Dune tile based partly on Floor & Decor's official online photos, which showed it as a light cream-beige. The actual tile is significantly darker and much more taupe. Because of that difference, the grout color I selected looked completely wrong once installed, and I now have to spend an additional $1,200 to have the grout professionally stained. I contacted Floor & Decor and provided comparison photos, receipts, and documentation. Instead of offering any meaningful resolution, they repeatedly focused on manufacturing tolerances, batch variation, and the fact that the tile was installed. My complaint was never that the tile was defective. It was that their own product photography did not reasonably represent the color of the product. They eventually acknowledged that they understood the issue was the online images, but still denied any assistance and said their decision was final. No reimbursement, store credit, or goodwill adjustment was offered. I understand that screens and lighting can affect color slightly, but this was not a subtle difference. Customers should not assume the product photos on their website are an accurate representation of the actual color.

Retro Pro Kitchen and Bath Remodeling - A Master Bathroom remodeled by Retro Pro Kitchen and Bath

Retro Pro Kitchen and Bath Remodeling

(37 reviews)

$$

Everyone always wants to call around to find the best contractor for remodeling your bathrooms but…read moreif you're looking to just get to the good part, skip all the others and make the call to Eric and Angela at Retro Pro. Why? 1. *They're just good people.* Professional, easy to work with, not pushy and EXTREMELY detail-oriented. 2. *One company.* They don't sub any work out to contractors. Everyone works for Retro Pro - plumbing, drywall, electrical, flooring, tiling - you make 1 call if any issues/questions come up. 3. *Detail oriented.* I am a professional project manager so it's in my nature to want specifics, measurements, plans and answers to my questions. Everyone here gladly shares the details and provides honest assessments. 4. *They're local.* They've been doing this for a long time with nearly a 5-star rating on Google and Yelp. Happy to support local businesses. 5. *Quality staff.* Projects like ours don't get done without people like Omar (project manager) and Oscar. I'm forgetting the tile-guys name! All of these guys are hard workers, friendly and did amazing work for us. We couldn't be happier with the 4 bathrooms they remodeled for us. It was definitely worth the wait!

Absolutely would use them again. We got way more than expected with little niches in our…read moreshowers/bath, barn-shower doors rather than standard sliding frames, and dim lighting. Eric came up with creative ways to rework plumbing to give us extra space. I sent a few Pinterest photos to Angela, who then gave us a few amazing design options. We didn't have to spend anytime researching materials or color schemes. Omar and their installation team was courteous, clean, and talented. They worked diligently and always communicated via text before coming or leaving. Amazing experience all around (and beautiful bathrooms)!

Arizona Floors & More - Tons of Tiles

Arizona Floors & More

(45 reviews)

Biltmore Area

I'd like to start off saying that I am a consumer looking to purchase flooring. Most people, in…read moreArizona, automatically think of lumber liquidators when searching for floors. I decided to look for other suppliers and ultimately chose Arizona Floors for my project. There's a few really great reasons why I chose them over other businesses... 1-They quoted me on the spot, all installation materials (like glue and baseboard) included. 2-when looking for quotes and researching companies I received a quote of $1.29 per sq. ft. for the vinyl flooring I was looking for, after deciding to use AZ Floors I stopped back in there and they re-quoted me $1.49 sq. ft. I brought this up to Ryan Jackson and he contacted his boss and honored the original quote I verbally received a month before From him. I highly appreciate a company who stands by their word! 3-Ryan stopped what he was doing, and immediately gave me his full attention. We found the flooring I needed, discussed installation techniques, and even gave me a few examples of durability by explaining a few local business that have had the same flooring installed in them for years and how their flooring has held up over time. 4-This is a locally owned and operated business, these guys care about the products they offer, and most everything they carried looked of very high quality. They've taken the guess work out of finding a quality lasting product. I am satisfied with my transaction, customer service, and ordering process... Now let's hope the install goes well and the flooring holds up! Thanks AZ Floors!

Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Home Improvement Warehouse - flooring - Updated October 2026

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