They have a polite staff and so many great deals! Their content is constantly changing 7 days a week so there's always new things available. Excellent furniture deals! read more

I like this business. I recently bought an end table and found Linda helpful and personable. The price was reasonable and they helped me fit it in my car. I do not understand why anyone would say they are rude. That was not my experience. I am not sure what merchandise they will take for consignment or the percentage the charge. I queried about a 19th-century solid oak table with beautiful lion feet. Their interest was less than enthusiastic but not rude. Perhaps, I would do better at an antique shop as this is an antique and solid oak (no veneer). Also, I value solid wood and carpentry That is not the trend nowadays. read more

I can not recommend this company at all. The whole process of selling our furniture with Home Consignment Center was a huge inconvenience and hassle. My husband was told to email pictures of our furniture and they did not respond. He resent them two more times with no response. I had to call the store and resend the pictures while someone waited at the computer to receive them. After waiting on hold for over 10 minutes for the manager to review the pictures, I was told they were interested in consigning our furniture. They explained that I had to take the furniture to their store or I could pay for and use their third party vendor to pick up our furniture and deliver it to the store. It cost me $118.00 for that. Home Consignment Center said they would be getting in touch with me when they received my furniture and would let me know what they felt it would sell for. They said I would receive 50% of the proceeds of the sale. No one ever called me after receiving our furniture. I was never informed what they were going to list and sell my furniture for. I called the store 3 days after they picked up my furniture to confirm they had received it and they said they had no record of our furniture. I had to speak to the consignment manager to get everything sorted out. As it turned out they sold my furniture 2 days after receiving it for $499.00 without informing me they listed for this price and without having a contract signed. If I hadn't have called, I would never been informed that they had received and sold my furniture. What an unethical business! We had to wait 1 month before receiving our check for $249.50. So with all the time spent trying to work with this company we only made $131.50 on furniture that originally cost us $2400.00. My husband and I wish we would have donated the furniture to a shelter or Habitat for Humanity. The whole process of consigning with Home Consignment Center was too time consuming, an inconvenience and too much trouble. read more

I recently went to Home Consignment Center on Hamilton Ave. I found the store to be overly crowded, making close examination of their offerings impossible. That said I was able to find a love seat and headboard that I could use. I saw a smudge on thee love seat which I was able to clean, but it disappointed me that I ended up paying top dollar for a soiled piece. The headboard was over priced but perfect (or so I thought) for my space. I'm remodeling, so it took over a month for me to realize that the headboard was mis-labelled as a queen size when it was actually for a king sized bed. Not only that, there was a large stain on the fabric. Not noticeable until I took it outside to sell it to someone with a larger bed. Since the window for return was only a week, I had lost that opportunity. Alas, it was an expensive lesson for me, and I will not be returning to Home Consignment Center. It is dirty and dimly lit. Buyer beware. read more

I have visited this Home Consignment Center few times, it is always full of treasures and some hideous pieces....! To each his own right? Anyway I finally made a purchase and really got a great deal on a dining set. I will be back to buy few more pieces. They have a great selection! And their prices are really good compared to other furniture stores. read more

Had borrowed a truck for the day. Showed up at 940am and they weren't open yet. Went to work got there at 2 mins after 6. There were other people still in the store. Tried to tell them I knew what I wanted. They refused to let me in and wouldn't even come to talk to me. Told the people leaving to make sure the door was closed all the way. Extremely rude, will never go back. In my business we help customers. read more

This store is rather depressing. I don't know why I keep going, because I never find anything. The workers are not friendly and the items are all old fashioned. I make the trek when I have time to the San Carlos store. The workers there are very friendly and the items are more up to date. read more

Are they honest? You make the decision by yourself and I will just state the fact. I have a king-size 6-piece bedroom set bought from Costco about 3-4 years. The furniture is in excellent condition. The regular price was $2,999 and I bought on sale for $2,499 plus tax. Since I moved to a new home and the set doesn't match my new house. I contacted Home Consignment Store in Campbell and a lady came the next day. The assessed value was $1,299, which I thought acceptable since I can get about $500 (half of the sale price plus my cost for delivering to the store). The lady emailed me the estimate by the end of the day. The mover contracted by the store came the following Monday to pickup the furniture. The mover asked me to sign the contract and I signed at the bottom. Two days later (Wednesday), I got a copy of the contract in the mail asking me to sign and return. I found out the price is dropped to $899. I called the store right away to find out what happened. The lady who came for appraisal said they team at the store think the value should be $899 instead of $1,299. I argued they should have told me beforehand. The lady said I have agreed. Also, the lady the bedroom set has been sold on that day (2 days after it was brought to the store). So, the $899 indeed is a great price. I asked them to send me a copy the contract I signed on the day of pickup. The copy did show a price $899. If they appraised it $899 (half of $899 minus the delivery charge, the net is less than $400), I will likely try to sell by myself. So, they told you a higher price and quietly lower the price without saying anything. Certainly, I should have checked the price again. Well, even if I spot the price change on the day of pickup, it was too late since the new furniture has been scheduled to be delivered on the next day (Thursday). So, watch out what they say. Double check the contract before you sign since you may be fooled by initial appraisal. Their honesty is really questionable to me. read more

My girlfriend and I recently visited this store looking for a dining room table. We found a table that both of us loved. An elderly man was sitting at the table on his phone while we were discussing buying or putting a hold on the table. While my girlfriend is putting the table on hold, the older gentleman starts being bothersome claiming he was going to buy the table. Meanwhile, we have put the table on hold. Instead of respecting our hold on the table, the store attendants allowed the irate older man to buy the table. I am very disappointed and we most likely will not visit this place again. Allowing disrespectful customers to get their way is not a wise business practice. read more

So, I must caveat that I haven't sold anything YET through the Home Consignment Center, BUT, it's been a wonderful experience thus far. I met with Jessica (store manager) at my home who efficiently assessed and priced my furniture and was able to schedule a delivery pick-up for the following morning! (Really excited to get my garage back...). I'm interested/excited to see how the rest of the process goes and will try to remember to report back on consignment sales success... In the meantime, the assessment and pick-up process has been fantastic! read more

You can get some good values at the Home Consignment Center. I have been there many times and their staff have always been helpful when I visit. The only drawback is that its a little packed in the store with stuff making it harder for older people to get around. Other than that I love visiting this location read more

This place is a total score for furniture! I was shopping around for a new tv stand or bookshelf (something to put my tv on in my room) and had gone to several antique stores trying to find the right fit. I wanted to stay away from stores like target and IKEA just because the designs can look all the same and be pretty expensive. I found this store through yelp and decided to give it a try. I fell in love with everything right away so I'll definitely be back. I got only a few feet into the store and found a black bookshelf and was immediately sold on it but decided to keep looking around just in case. There were beautiful paintings, mirrors, and other beautiful furniture around that I already had ideas for the rest of my house. I asked one of the employees how it would work to get the furniture I wanted to my house. They have three options: -get it home in your car, find a service yourself and pay them to pick up and move it, or pay the stores employees and they'll be able to do it for you. Luckily my car has a large trunk and the bookshelf fit in beautifully. The employees were very helpful in getting the bookcase to my car and setting it in for me. Definitely returning! read more

Expensive as helllllll! Lol! I've never been to an IKEA so maybe I'm just ignorant but holy shit! The prices here are HIGH. And the staff is RUDE. While going to Safeway I overheard the staff talk about their post cocaine adventures while loading a couch into a truck. When you walk in, the staff does not greet you unless you look 30+ and rich so there's that. TLDR; buy ur damn sofa somewhere else!! read more

We got a great deal on our leather chair, ottoman and couch! The workers were very friendly and helpful. I highly recommend checking out this store. read more

Love this place!!! Large selection and variety of home furnishings. Especially love the jewelry! Prices are right on too! Friendly staff!!! read more

This place is completely unreliable and quite rude.... Take a pass on doing business with them. Flakey people, flakey commitments, don't trust them. I made an appointment to have some furniture viewed in my home by their representative. The manager set an appointment to arrive at my home the following day at 10am. The representative arrived over an hour late. (Not even a phone call to say they were running late.) She viewed the furniture, said that it was nice quality and they could sell it for me. She agreed to send me an eMail that day with the details. No eMail arrived after 2 days. I eMailed them to confirm and they didn't even reply to that eMail. Flakey, not trustable. Move-on. read more

I moved into a new apartment and I had ordered furniture online from Ikea. IKEA delivered it to the wrong address, canceled my order, said I would have to wait for the furniture to be restocked,and I should get a refund in a few weeks and could reorder them. Wait, what? I marched over to HSC for a first visit. Their furniture was well-made, great selection, wonderful staff, and I spent less here than at IKEA and got soooo much better quality at a lower price. Next day delivery! Good bye IKEA! read more

Absolutely the worst service you could ever find in a furniture store. More associates than customers and I get my item stolen while waiting in line. You would think with the 3 associates, and 1 manager in front of me I would get an apology at the very least. Nope. Best I got was a shrug of the shoulders Terrible place, avoid at all cost if you value your time. read more

I was excited to find this center in town, because the one on the peninsula is very hard to get to in traffic. This one however is nothing to write home about. I've been about 10 times and never found anything worthwhile and never has a staff person said hello or smiled. I'll keep going to the one in San Carlos because the staff are much more friendly and helpful and they have much better quality merchandise. read more

We brought in a few pieces of furniture to sell on consignment. Some of the furniture was sold and we were notified. Shortly after the store temporarily closed to Covid safety concerns. After many follow up calls over four months we finally received the payment they owed us. The store reopened but we found out that they had donated the remaining furniture we had on consignment without notifying us. The contract states that they must provide the option to pick up, sell for a reduced price, or donate which we were not given. When we call the store nobody can give us an answer and the store manager doesn't seem to want to talk to us. The bottom line is do not trust your personal items with this business. read more

My overall experience with selling some furniture items with these folks was at best marginal. Up front they were professional through the appraisal process and picking the items up. I was disappointed with the lack of follow up regarding the items that sold. My wife and I had to go the the store to inquire about what status of our items. We were informed that two pieces had sold, yet we were never notified that funds were being issued. The problem was compounded because we have moved from the house were the furniture was picked up and they have sent the checks for the sales to that address. It would have been nice if a follow up call was given upon sale to confirm things. The staff on hand the day we were in the store was incompetent and unable to answer our questions. One of the staff members accused my daughter of soiling a chair with some dust from her shoe, I took a look at the piece of furniture in question and found that it was generally trashed with multiple stains, I was taken back a bit at this point. We decided to pull our two remaining pieces of furniture out of the store due to the way things are displayed. Both pieces once I found them were so buried among the crowded sales floor that the likely hood of the pieces ever selling was slim to non. The cluttered floor space plays into their policy of 20% wiggle room (discount) once the items have been in stock for an extended period of time. Both items that sold were subject to this policy and reduced in total 29% at the time of purchase. They also pass all of the buyers credit card fees directly to the seller, another 2.5% off our portion of the 50% left after they took there half. We walked away feeling short changed by these folks. read more

Full of poor assembly style furniture. This HCC is full of real estate agents staging furniture left over and used pieces. This place use to be at El Paseo de Saratoga about 2 years ago. At that time there were some heirloom quality nuggets amongst the particle board. However today it is full of ordinary indistinguishable eventually throw away furniture. They even have cheap patio furniture made to look old at the flea market. HCC should have zero stars. But the one star for the nice gal who was very helpful and gracious and the ample parking. read more

I have been a customer with this store for over a year now and I have nothing but positive things to say about my numerous experiences there. The store is always very clean and well stocked with good quality, reasonably priced merchandise that are tastefully displayed. The store manager is Jessica and she is always visible throughout the store interacting with customers as well as with her staff. Her leadership skills are obvious simply by the positive attitudes that her employees possess. Stephanie ,Dakini and David (just to name a few) are always friendly, knowledgeable and ready to help. Everyone seems to really enjoy their jobs which provides a pleasant shopping environment read more

Sold a piece to the store, and was expecting to get a check for 50% of the sale price. Instead the check arrived and was $18.38 short! I called the store and the woman I spoke to said they had to charge a $32.76 credit card processing fee - which is split between the consignment center and the seller. The contract says that the sale is split 50/50 with the consignment store, and they subtract a $2.00 check fee. Yes it's not a lot of money off the sale check, but it seems like a scam to have $16.38 deducted - for a supposed "half of the credit card processing fee". read more

Home Consignment has sold several of my items over the past year. Jessica the store manage is amazing and professional and the reason I keep bringing my furniture and accessories to this store. She is always helpful and keeps the store clean and organized. So much better than having people come to your home. read more

My wife and I will stop by this location and the Mountain View location about once every 6 months just to look around. We have purchased 4 items in 10 years. The store had better quality of items when they were located at the El Paseo location. Now you have to look and try to find a Gem amongst the cheap clutter that "just arrived 2 days ago." It's just like The Home Goods Store or TJ Maxx. If you really want something, go back a few weeks later and haggle. read more

The process is easy and the prices they sell your items are far superior to craigslist or garage sale for nice items. I love shopping there as well. They are a great place to find treasures. I give them highest rating on all factors. read more

Let the treasure hunt commence! Even when I'm not looking for furniture I come here and find the coolest stuff! Furniture, jewelry, watches, rugs, art, patio stuff.. its awesome. The staff here is really knowledgable. I've purchased some awesome bedside tables here and a dresser. Everything is really affordable, and I find that I'm more likely to find pieces with character here rather than going to Ethan Allen or Crate & Barrel or Restoration etc... A great place to kill time and blow money, or just window shop. Pick your poison. read more

I've dropped off furniture here for consignment on more than one occasion. The staff is friendly and usually writes up the contract pretty quickly while I browse around the store. They split the sale so if something sells for $100, you end up getting $50. Usually I'll get a check in the mail within a month or two. The exact time seems to vary by how popular the furniture is. On occasion I've been disappointed with some furniture being turned away (like Oak wood furniture). I've chatted with the staff about what sells and what doesn't and it pretty much follows whatever the current trend is. So now I try to ask ahead about certain pieces before I haul them over. During my last visit I picked up an industrial looking metal stool for my workshop for only $25. read more

I've bought and sold furniture with this consignment center several times over the last 5 years. I have always found the staff helpful and respectful. The truck delivery guys they use are great !!! ( Alex was the last person I used). They call when they are coming or if they are going to be late. Yes, the furniture can seem a bit pricey, but it seems it's usually 50% or less than the original price and in good shape. Given the overhead of having to store the furniture etc. it makes sense. Pricing to sell my furniture was usually fair, and certainly negotiable. Again, given the abundance of inventory in the Bay Area, one cannot price things too high. These days, the market for used "anything" is pretty soft per discussions with Estate sales people and Auction houses. Overall?....good experience and worth trying out both for buying and selling. read more

They are great and very nice people. The furnitures are unique pieces. So many to choose from!! Some old and consignment and some from venders. It have so many bad receivers here. So I thought I help them. They were great to me And the selection was really nice the weekend I came in. But it's a Consigment place. So you get a different store everytime you walk in. It also sells jewelry too Huge selections. 5 stars! read more

Talk about timing; I have been planning to visit the store for several months. Finally yesterday I stopped by. Exactly what I was looking for was just being put on the display floor. Done and done. Now I have to arrange to pick it up; cannot wait to get it home. Dresser and two night stands will replace my Flintstone quality ones. read more

Very nice store new for the area great sales wonderful customer service very helpful staff thank you for the great experience at your store

Nice furniture . Cant find the antique gems i used to find few years ago, but still have some interesting pieces. I purchased a china cabinet las week and they delivered to me next day, delivery guys were very nice polite and careful with my items. read more

I went to the Campbell location of this store last week. This was my experience. 1. Furniture I was looking for various pieces of furniture for my house. To say that I was hugely disappointed is a major understatement. The prices are ASTRONOMICAL and completely out of whack in relation to what they are selling. They don't seem to understand that they are selling U-S-E-D furniture and that once a buyer purchases furniture, as soon as it hits their home, it is now worth HALF of what they paid for it. Deduct from that further depreciation due to usage (possibly MANY YEARS of usage), scratches, item being out of style, etc., and the thing is now worth ONE QUARTER, AT BEST, of what the person paid for it. The ownership/management of Home Consignment Center doesn't seem to understand this basic fact. As an example, I saw a small squarish storage table, and since it's almost identical to one that I bought NEW a few years ago (mine is in excellent condition), I went to see what they were charging for it. It was about $70. That is ridiculous! I paid $75 for mine, on sale, and mine is a bit larger and has a reversible top which converts to a tray! They also had a butcher block kitchen cart which could serve as a little island. I think it was $100 or something like that. It had a couple of food stains on it. It's EXACTLY what I had been looking for for ages, but I wanted a new one, not a used one. First of all, I wouldn't buy a used cart that people prepared food on, especially wood, since it absorbs liquids and fluids, and secondly, WHO sells something like this? It's just gross. The answer, obviously, is CHEAP PEOPLE (most likely rich ones, who are the cheapest of all and usually want to squeeze out every penny they can from everything and everyone - which is why they're rich). Of all the hundreds of pieces that were on display, I only saw perhaps 3 or 4 pieces that I would call "quality"/"upscale" furniture (e.g., the type that you find in the houses of people who live in multi-million dollar houses in the valley). Everything else was pretty run-of-the-mill items priced at designer prices. No doubt, the reason this is so expensive is that HCC is a MIDDLEMAN. In order to make a good chunk off the item, the price has to be as high as possible. The objective for the buyer, then, is to cut out the middleman, so, if you want good furniture, wait for sales at the major department stores and furniture stores, check out estate sales in Saratoga, Los Altos Hills, and other "ritzy" areas, and BUY DIRECTLY FROM THE SELLERS. Those people tend to be cheap, but precisely because they're too cheap to pay to get the stuff they don't want hauled away, they will often discount their asking price so that you'll take it off their property. I know people (including other rich people) who have bought very nice pieces this way. 2. Jewelry I also checked out the jewelry. Another OVER-PRICED disappointment! USED JEWELRY is also a hugely depreciating asset (although, granted, not as much as furniture). The prices were comparable to what I have found at jewelry stores. Some of the pieces had a more unique look to them, but the problem was the price. 3. Staff The staff exhibited a variety of attitudes: 2 were snooty, one was relatively pleasant, one was extremely rude. I don't know about the rest because I didn't interact with them. There was an older woman with blondish hair and glasses who was VERY RUDE and dismissive when I asked if they discounted the tagged prices. BOTTOM LINE: If you are looking for USED furniture at a DISCOUNT, furniture that reflects the DEPRECIATION of used furniture, and helpful, friendly staff, this is NOT the place to go. read more

This place is a dump. The staff is not friendly. The place is packed with crap and you can't see anything. They agreed to consign a dining table for me and when I brought it per the email instructions they gave me they said no. Stay away from here to sell or to buy!!! read more

Bad business. Do not consign your furniture with these guys!!! Stay away!!! Manager does not return phone calls. Donated his furniture without letting him know so he could come pick it up. read more

Like a lot of consignment stores, this place has some real antiques mixed in with cheap imitation stuff. Lots of jewelry. read more

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I had two items on hold, and was told that I could pick them up before close in 44 hours. I tried to call earlier to say I was coming, but their voicemail was full. I got there 45 minutes before close, and they'd sold them. Just an "I'm very sorry." Waste of time and gas. read more

Beware: They use a lot of scratch, nick, and ding cover up on the furniture they sell. And I must say they do a fine job of it. However, after you have the piece in your home for a while the "coverup stuff" comes off as you clean and dust. It is only then that you see whether or not you really got such a good bargain. And from what I have read from others about consigning there, I might think twice about that also. read more