Used this storage business for over 7 years and never had a negative experience. Helpful staff,…read moreclean units, and easy to load in and out of. I'd use them again if I lived near here again.

So one might think, why review a storage facility? Well I'll…read moretell you. A-American self storage is a large facility with lots of options for storage space. They have options on pricing and they are super easy to deal with. Everything is upfront with no back end surprises. Tony is the manager and my point person, he's very knowledgeable and professional, plus a super nice guy. I feel all of our possessions are very safe and I appreciate the two lock system they use. If you need a storage unit check out A-America the hours are convenient for getting to your unit and the process is easy and secure. Based on my experience whenever I need more storage in the future, I will always use A-American. Ask for Tony. He'll hook you up.

I have been with Los Angeles Self Storage and I have always received excellent service, my unit is…read moresecure with air conditioning and they always accommodate with speedy service.

Nope! Taking my business elsewhere. This place is in horrible condition, takes freakin' F O R E V E…read moreR to fix things (the 6th floor was damn near horror movie pitch black for MONTHS. Changing lightbulbs is really that hard??) and ok, they email you out of courtesy, but it seems like I'm getting a, "we will be inaccessible on such and such day(s)," email every time I turn around, that is, when I'm NOT getting a, "We're raising your rent...again" email. The icing on the cake is, the people who work here are rude, sarcastic, patronizing and don't lift a finger to help. I am mildly--but clinically, with the papers to prove it-- learning disabled, and when I requested that someone SHOW me how to get to the other elevator (because the main one was broken AGAIN) she laughed and said, "It's REALLY not that hard" without moving an inch. Packing my shit up and finding a new space asap. The rates are MUCH better at Safeway and Safkeep anyway, y'all! Ditch this overpriced shithole.

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

So far so good, Appreciate Jazmin from the main office with her professionalism & Helpful hand on…read moregetting a unit. Very Quick.

I had a great experience storing my items at this facility! It was always very safe and clean. The…read moreoffice staff were also really great. James and Jesse were very helpful on my move out day and made the process very seamless! Thanks again

Best storage I've ever rented in 30 yrs. Very super clean and staff is excellent ( Moses and Jesse)…read moreparking is a cinch and my storage was convenient. I have back problems and Moses helped me get the closets possible storage . 30 feet from elevators. Jesse was always helping me out when Moses was busy. Great team . Thank you guys and if I ever need storage in the future I'll definitely be back here and I highly recommend this storage facility to anyone considering friendly staff , clean storage and convenient parking. I'm Jason Morimoto and this statement is true!!!

This facility exceeded my expectations. Friendly staff great…read moreservice. Would recommend

I have been with a-1 for about 6 plus yrs and I was first Met by James during Covid everyone was…read morehigh stress scared and weird -but James was very pleasant and helpful -he always is a very kind person to deal with -I have Had good interactions With Adam --always able to answer any question I may have -also the helpful reminders as I need them lol not lol -but they are truly helpful - And The manger was very helpful when I really realllly needed help as well -"Russel-"so as far as customer service they are A-1--...

Ref genuinely cares about people, and it shows in the way he goes above and beyond to provide…read moreexceptional customer service. With Alex by his side, you really couldn't ask for a better team. They make the entire experience easy and welcoming, and the value you get for the price makes it even better. It's rare to find people who truly care about their customers the way these two do. Great service, great value, and an overall great experience. Highly recommend!

This is about billing alone. I haven't even had this unit for 6 months and the last 3 months…read morethey've raise my rent 3 different times. Doesn't show in the fine print and still waiting from corporate to figure out why if they do ever get back to me.

Great storage options available, including large 10x40 climate-controlled units with ample…read morelighting, as well as smaller reduced-height 5x5 units for anyone needing a more compact and affordable option. It's a very cool setup located underneath an apartment complex, making it a convenient and practical storage solution right in the middle of busy Koreatown. Great choices depending on how much space you need.

Excellent customer service! Frank and his team really took care of me. Great options and a very…read moregood value. Easy parking and loading in too. I really appreciate this place.

I'm currently renting a couple of units here, and the manager, Shekima, has been absolutely amazing…read moreevery single time -- super friendly, professional, and always eager to help. This SecureSpace location truly lives up to its name: it feels secure... it's also clean, newish, and very well maintained. So far, everything has been excellent. Five stars and two thumbs up!

Over the last year, prices have skyrocketed, but the actual service and safety have completely gone…read moredownhill. Today, the entire building had a power outage--the lights were completely out inside, and I was completely locked out with zero access to my unit. On top of that, the garage has been entirely shut down for months. This isn't a one-time thing either; last year it was closed for months at a time too. Because the garage is closed, you are forced to park outside on the street. This specific block has a massive issue with drug dealers and fentanyl users hanging out right on the sidewalk. Forcing customers to park outside and carry their items through that environment is a massive safety hazard. You pay a premium price for what is supposed to be a "secure" facility, but you can't get in, the garage is always broken, and you have to risk your safety just to visit your unit. Look elsewhere.

I love this place... It's so clean and regardless of whether or not as air-conditioned, there's…read moreadequate temperature control. I've been here before, and I am coming back again... thanks JR for helping out with my move. Highly recommended.!

Safe, Spotless, and Good service I've used a few different…read morestorage facilities over the years, but this experience has been far and away the best. Moving is stressful enough, but the team here made the storage part of my transition completely seamless. Here is why I'm giving them a full 5 stars: Incredibly Helpful Staff: From the moment I walked in, the front office team was professional and transparent. They took the time to show me a few different unit sizes to make sure I wasn't overpaying for space I didn't need, and they walked me through the entire security process. Immaculate Facility: This isn't your typical dusty, dark storage locker. The hallways are bright, the floors are clean, and the whole place feels very well-maintained. I feel completely comfortable leaving my furniture and electronics here. Top-Notch Security: I love the peace of mind that comes with their setup. Between the gated electronic access, individual unit alarms, and plenty of well-placed security cameras, I know my belongings are safe 24/7. Ease of Access: The loading bay is spacious, and they have plenty of heavy-duty flatbed carts available for free. It made moving my heavy appliances a breeze--I didn't have to break my back carrying things from the parking lot. Climate Control Done Right: I was worried about the humidity/temperature affecting my wooden furniture, but the climate control here is consistent and effective. The air feels fresh and the temperature is perfect every time I visit.

Hello. Just before the Holiday season 2019, I needed storage on short notice. StorQuest was ready…read moreand available. The staff worked with me to assist with a quick move. Clint and Cynthia are friendly and resourceful. They provided me with great suggestions regarding the size of the unit that I needed. The process in creating an account and paying for the unit was a breeze. The location is convenient (close to local fwys. and major streets) and is clean (two thumbs up). The storage facility is modern, safe and well equipped to move from a car or from a moving truck. I highly recommend StorQuest to family and friends anytime! I plan to use this facility again. T. Lindsey 2020

Showed up at 6:13pm to access my new unit. The gentleman working Monday wrote this down with my…read moreunit and access code and hours of operation saying they're open until 9pm...???