Bert healthy choices for my fur babies! Owner took time to answer my questions. Helpful and…read morefriendly. So glad we have this option in Jackson!

Amanda is AMAZING. Love her and The Wag!! She puts so much time and effort into her cookies, smash…read morecakes, and freeze dried treats!

we were 10 mins late for an appointment. they did not give us a hair cut. I am disappointed how…read morethey treated us for being late and not providing great customer service. I will not choose this company again.

Amazing place! Just bathed my dog there today and it's honestly the best. I like that they have a…read moretub and floor option, the hot water is working especially on today when the temps are below freezing, and the dryer was very nice and actually did warm up a bit which really helped with the drying process. Best thing was the tubs are a nice height. The normal steel tubs at other places always hurt my back but this was nice and my dog didn't get nervous at all cause she wasn't enclosed in a steel metal tub. We will definitely be back again.

The prices are good all around, they often have "package" deals running such as buy 3 fish get one…read morefree, or buy a bird and get the "starter kit" for free. The staff are friendly and knowledgeable, and they don't seem afraid to help you make compatibility decisions, where a lot of other pet stores will tell you whatever it takes to sell you something. The animals they have are in excellent health, and their habits are always spotless. Whenever I buy fish from PetCo they end up being diseased and often killing the fish I already had within a few days. Tropical Adventure is the only store I trust to sell me fish that are healthy, and won't be bringing illness into my tank. My only gripe, and it's a small one, is they don't have much of a selection. They are a small pet store, you can't expect them to have an inventory the size of a chain store.

The pets are cute.the service is fast.and the inside does not smell like other pet storesread more

If I could leave 0 stars I would. I went in about 7 minutes before close for one thing only, a…read morefish. Not rocks, not a tank, nothing crazy. Just a beta in a bag and we would leave. My children have been upset all day because theirs passed away. She then proceeds to tell me that we cannot buy live pets because they're closed? I know what time it is. I'm sure they are not closed at 6:50 and they close at 7. She says they have turned off all the lights and they are all clearly on. I honestly think she just didn't want to sell us a fish. Horribly rude and wouldn't return here ever again. I guess me and my kids should have went to petco instead. We might have a fish right now and on our way home. I work 6 days a week and Sundays are my only day to get anything done... so idk when I'll have time again to get one. Probably next Sunday.. thanks for your help PetsMart please do better with your customer service. P.S this is the Jackson,TN location

They had a wide selection of fish and other aquatic animals.the had a cheap price on them.and they…read moreare in a good location

Nice they have a good selection of fish the store has both fresh and salt water and is pretty cleanread more

Such a great variety of pets to choose from. They also sell worms for your reptiles. They can…read moreeven order worms if you want other options. The location is a convenience, as well. :o)

Told me a baby axolotl could go with my adult axolotl I came home today to a missing baby axolotl…read moreand an adult axolotl with wounds I would rate this place a 0 star but I can't getting the police involved if I don't get a refund

They got us in quickly and did a great job! The people were extremely friendly and accommodating!read more

My son set up an appointment with Brenda P to have his beautiful longed hair cat trimmed around his…read morebutt and and get his nails clipped. They took 3 hrs! The cat was still damp and half his stomach got shaved and she trimmed his beautiful long hair ALL over! He was shedding more when he came home than he ever had. Charged him $92 for BS. Just absolutely ridiculous what businesses are charging people to do nowadays! I could have bathed him cut him and trimmed his nails for absolutely nothing and it would have been done right! I hate this world now!