Kass at Pet Smart grooming is the BEST! she takes care of my sheepadoodle and has always done…read moregreat with him. She really listens to what we want and delivers. He always smells so good for days after his grooming! I want take him to anyone else!

one of the employees said, about my dog, "why did you bring her in here" and "I can smell her from…read morehere". that was just rude.

Scammed on grooming. Charged for X-Large dog 81plus pounds for 57 pound doodle…read moreBeen going to petco of New Hampshire to groom my 57 pound doodle for years no problem. It is a large. 50-80 pounds. In Naples Florida they told me he is extra large. Ok. She points to little dog and says that's a large. Ok whatever. My wife picks dog up and asked why the up charge , 'because your husband agreed'. Not because he is 81 plus pounds. Just your husband agreed. Supposedly there is a code of Ethics. In Naples Florida it is a code of deception!!! This is a scam!!

Petco is located in a convenient location and the parking lot offers good parking space. The store…read moreis clean and dog and cat food is easy to find. They have everything laid out well, and on a recent trip, I was able to grab a few items and be on my way, instead of wandering through the store trying to find something. Prices are comparable to the other big box pet store and this store has an even better selection of refrigerated pet foods. They also offer shopping incentives to make the cost more competitive. It's nice to see the variety of quality foods they offer and you know you're getting the best for your pets. Although I have a couple of fluffy pups who go to the groomer, I have not used their grooming service. Can't say anything about that, but the store itself is a good place to shop and the staff is pleasant and helpful. It would be great if they built a store closer to my house, but until then, this store is on my list of places to shop.

I can't say enough good things about this pet store. Their selection is way more interesting than…read moreanything you'll find at the big chains -- I always spot toys and treats here that I've never seen anywhere else. Prices are about the same as the bigger stores, but it just feels better shopping at a place that's genuinely passionate about pets. My cat and all my grand fur babies are obsessed with the variety of toys. Plus, I really appreciate how they carry products from other local businesses. It's a small boutique with a big heart, and you can tell they care about the community.

This is my absolute favorite pet food and supply store! They carry a wide range of healthy pet…read morefoods, supplements and treats, as well as unique and beautiful supplies and toys. They know my dogs by name, and have have happily held Trio- my squirmy puppy to give me time to peruse the treat and toy assortments:) Very knowledgeable owner and staff, and if they don't carry a brand you are looking for they will order it for you. It's a lovely store!

I come for Grooming, nails now Inexpensive and they are…read moreprofessional Great with my furry baby Be sure you have your Proof of Rabies if you are new Nice to shop while waiting though it doesn't take long You can watch at the window but they took away the bench as I'm guessing too many kids would stand and bang on the windows They have dog training and lots of things for all sorts of pets Though not all that cheap The Banfield vet area is permanently closed, guess they are setting up their own place Easy free parking Not too far to drag my baby across the lot as she shows her discontent to entering! Lol

DO NOT BRING YOUR DOGS HERE FOR GROOMING…read more I would leave 0 stars if I could. The managers and staff at this location are an embarrassment and a danger to pets. I brought my 1-year-old dog in for a grooming appointment, and he left the salon with his scrotum mutilated by incompetent groomers who somehow thought it was necessary to use a blade on such a sensitive area. On top of that, they must have been wearing blindfolds while grooming him because he came back looking like a 3-year-old got ahold of him with a pair of scissors. The haircut was absolutely butchered. When I first called to voice my concerns, the store leader, Carol, told me to take my dog to the vet and that they would cover the cost. Mind you, she didn't even have the decency to offer me a full refund. If you injure a pet badly enough that they need to see a VET, a refund should be automatic. Instead, I spent the next two nights listening to my dog cry in pain because of what they did to him. Then I got to spend the next two days playing phone tag with the incompetent store manager, Carol, and her other leaders, Skii and Samantha. Both Skii and Samantha refused to offer me a refund, claiming they had a "process." Neither of them showed an ounce of empathy toward me or my dog. Not once did they apologize or take any ownership of the situation. They simply kept telling me that only Carol could approve a refund and promised she would call me the next day. Well, today came, and by 5:00 p.m., Carol still had NOT called. She's a lazy, incompetent, poor excuse for a manager. I had to call her. The moment she heard my phone announce that the call was being recorded, she suddenly stopped talking and immediately offered to refund my card. Funny how that works. Even then, she still didn't apologize. She didn't take accountability. She didn't show a shred of empathy. If you can't be a decent human being, you have absolutely no business working with animals. I will never return to this location--or to any PetSmart. They don't care about your pets. They care about making a quick buck, and my dog's injury is proof of how little they value the animals placed in their care.

Too small, lack of variety in inventory, expensive, could have been a bit cleaner. Unfortunately…read moredid not find what I was looking for. Would not go back.

Pet Supermarket is hands down one of my favorite places to shop. They always carry brands I can't…read morefind anywhere else, which makes life so much easier. The staff is consistently kind, helpful, and genuinely pleasant to interact with. There's just something about the atmosphere that feels welcoming and homey every time I walk in. It's rare to find a store that gets both the selection and the service right, but Pet Supermarket does exactly that.

Great staff and good selection of healthy food for our cats, and for anyone's dogs. Not your…read moretypical big box pet store. Here their team members are knowledgeable, helpful and present. We drive nearly 40 miles just to shop here. Check them out.

We love this cute store! Cheaper than Chewy…read more Great selection of food, treats, toys and bones. Super helpful and friendly staff.

very friendly and amazing service. Kid friendly and all the puppies are so cute. Definitely…read morerecommend coming to play with puppies and look into buying one :) All puppies are very well taken care of too

I would not recommend purchasing a puppy from the Naples Petland location…read more We paid about $4,700 for a Cocker Spaniel puppy. When we brought her home, we noticed she had a runny nose and wasn't acting like a healthy puppy. We took her to our veterinarian, who diagnosed her with pneumonia and parasites. When I contacted the store about what had happened, the owner told me to reach out to another person who handled these issues. That person responded to me once, but after that, I never received another response despite my attempts to follow up. Over the past 15 years, I have purchased several puppies from the Petland Fort Myers location, including two puppies around the same time I purchased this Cocker Spaniel so she would have companions. Every puppy I've purchased from the Fort Myers location has been healthy, and they've lived long, happy lives. I've never had any health issues with the dogs I purchased there. The way they handled the situation with selling us a sick puppy is why I wouldn't recommend purchasing a puppy from the Naples Petland location.

Love this puppy store . Getting ready to buy and stopped in here and fell in love with these…read morepuppies . So wonderful , puppies are in play pen and can interact with all the people . Zach is a great manager and very helpful . Place is kept so clean and the puppies get a lot of love and socialization and lots of attention. Where did you guys move to? I still have an interest in your schnoodle !! please contact me Thanks Julie

Bought a beautiful puppy there. Zach the manager is very helpful and knowledgeable about puppies.read more

Horrible place. Stay away! We bought 2 bags of dog food 5 days ago and one was full of worms. We…read moreput all the dog food in a sealed container and just realized it was full of worms. All 3 of our dogs are sick and the manager of the store could careless. Would not help out at all and blatantly doesn't care.

I would like to give a shout out to employee, Yilienni, who gave us great customer service at Pet…read moreSupermarket. She gave use great one on one service in helping us find a proper fitting harness for are pup. Our dogs shape, girth and width, seems to prevent her from fitting into most dog harnesses. Yilienni helped us adjust and try numerous pet harnesses until we for the right one. Her attention and patience while working with us and Maya was outstanding. I would highly recommend the Pet Supermarket on South Tamiami Trail in Bonita Springs for your pets needs.