DO NOT BRING YOUR DOGS HERE FOR GROOMING…read more I would leave 0 stars if I could. The managers and staff at this location are an embarrassment and a danger to pets. I brought my 1-year-old dog in for a grooming appointment, and he left the salon with his scrotum mutilated by incompetent groomers who somehow thought it was necessary to use a blade on such a sensitive area. On top of that, they must have been wearing blindfolds while grooming him because he came back looking like a 3-year-old got ahold of him with a pair of scissors. The haircut was absolutely butchered. When I first called to voice my concerns, the store leader, Carol, told me to take my dog to the vet and that they would cover the cost. Mind you, she didn't even have the decency to offer me a full refund. If you injure a pet badly enough that they need to see a VET, a refund should be automatic. Instead, I spent the next two nights listening to my dog cry in pain because of what they did to him. Then I got to spend the next two days playing phone tag with the incompetent store manager, Carol, and her other leaders, Skii and Samantha. Both Skii and Samantha refused to offer me a refund, claiming they had a "process." Neither of them showed an ounce of empathy toward me or my dog. Not once did they apologize or take any ownership of the situation. They simply kept telling me that only Carol could approve a refund and promised she would call me the next day. Well, today came, and by 5:00 p.m., Carol still had NOT called. She's a lazy, incompetent, poor excuse for a manager. I had to call her. The moment she heard my phone announce that the call was being recorded, she suddenly stopped talking and immediately offered to refund my card. Funny how that works. Even then, she still didn't apologize. She didn't take accountability. She didn't show a shred of empathy. If you can't be a decent human being, you have absolutely no business working with animals. I will never return to this location--or to any PetSmart. They don't care about your pets. They care about making a quick buck, and my dog's injury is proof of how little they value the animals placed in their care.

Good service. Not so affordable but very nice staff they take good care of your dog. Good service…read moreambiance

Scammed on grooming. Charged for X-Large dog 81plus pounds for 57 pound doodle…read moreBeen going to petco of New Hampshire to groom my 57 pound doodle for years no problem. It is a large. 50-80 pounds. In Naples Florida they told me he is extra large. Ok. She points to little dog and says that's a large. Ok whatever. My wife picks dog up and asked why the up charge , 'because your husband agreed'. Not because he is 81 plus pounds. Just your husband agreed. Supposedly there is a code of Ethics. In Naples Florida it is a code of deception!!! This is a scam!!

Petco is located in a convenient location and the parking lot offers good parking space. The store…read moreis clean and dog and cat food is easy to find. They have everything laid out well, and on a recent trip, I was able to grab a few items and be on my way, instead of wandering through the store trying to find something. Prices are comparable to the other big box pet store and this store has an even better selection of refrigerated pet foods. They also offer shopping incentives to make the cost more competitive. It's nice to see the variety of quality foods they offer and you know you're getting the best for your pets. Although I have a couple of fluffy pups who go to the groomer, I have not used their grooming service. Can't say anything about that, but the store itself is a good place to shop and the staff is pleasant and helpful. It would be great if they built a store closer to my house, but until then, this store is on my list of places to shop.

Too small, lack of variety in inventory, expensive, could have been a bit cleaner. Unfortunately…read moredid not find what I was looking for. Would not go back.

Pet Supermarket is hands down one of my favorite places to shop. They always carry brands I can't…read morefind anywhere else, which makes life so much easier. The staff is consistently kind, helpful, and genuinely pleasant to interact with. There's just something about the atmosphere that feels welcoming and homey every time I walk in. It's rare to find a store that gets both the selection and the service right, but Pet Supermarket does exactly that.

Kerri takes the time to talk to u about exactly what u want for ur pet & then actually does it! She…read morebrings the van to ur home, brings ur pet to it and then right back to u. No stressful car ride, no waiting & one-on-one service that's just priceless. The pricing is beyond fair--it's fantastic! In my case the difference in price between any of the groomers that I've tried b4 & Unfurgettable is very small & in 1 case it's actually less. When u factor in not having to drive an anxious pup to a place, drop him off & wait 2 pick him up when they call it's almost too good to be true-- But it is true and it's made a world of difference for my dog! (And my family) I've already covered why she deserves the 5 Star review above. I'm including the backstory bc I think it'll help u understand the level of service that Kerri is able to provide & why I'm so appreciative & grateful that I found her. I added a bit more info at the end so if u just want the overview facts skip to the Extra Info subheading. *** THE BACK STORY *** My dog weighs 14 pounds and is a squirmer, not a biter mind you, just a squirmer. The groomers at all 3 different pet grooming places we tried previously pointed that out when we questioned why they weren't able to adequately trim his nails. So at the last place we tried I explained all that & asked whether they could do it--using either a cutter or a drummel. The response was we'll do our best. Fair enough in terms of an honest response but their best was beyond inadequate. The failure to tell me about not doing anything with the overgrown dew claw was really an egregious mistake. It was very close to becoming ingrown--Look it up bc that would've been a really serious health issue. That was really the last straw bc I didn't know what a dew claw was until the night Morky got it stuck in a sock that we'd used to extend the life of yet another broken squeaky toy. He hadn't been enjoying a nap like I thought--he was actually trapped on the bed bc he couldn't get the the toy stuffed sock off his foot. Then it took me 15 minutes to unwind it from a claw that was so overgrown it formed a full circle & a half. I felt like a terrible parent. I shouldn't have stuffed a toy in a sock and I know that--but the reason ur not supposed to do that has absolutely nothing to do w/ overgrown nails. That's when I also got mad at the groomers (I was already mad at myself). Should I have I known what a dew claw was? Maybe. Should the groomers that I brought him to & very specifically talked to about his nails have known? Absolutely! Should the 1st or 2nd one have told me it was becoming a problem? Yes (we brought to the 1st place a few times so yes they should've noticed). And what about the last one have at least mentioned it considering that I had stressed the nail issue over the phone, when I brought him in person and asked about again when I picked him up? I can't answer that bc I don't know the rules about cursing in a Yelp review. That was the night I finally went online & looked to see if there was any type of groomer that could come to us. Quite frankly by that point I didn't much care what it cost. Just finding Unfurgettable was a huge relief from the get go. After meeting with Kerri, getting to know her & most importantly seeing what a difference her efforts to get to know Morky made to him--well I just don't have the words to describe those feelings right now. However I feel so strongly about the benefits of the services that Kerri provides that I'm not going to wait any longer for them to come to me b4 posting this review. Obviously she was able to fix the overgrown dew claw & continue to maintain his nails or I wouldn't be writing this glowing & long review. She's also able to trim his eyebrows & the hair under eyes which is important bc it grows in way that makes it difficult for him to see if it gets long. And like I said he's a squirmer so it's not an easy task but she gets it done every time. *** EXTRA INFO *** I've also posted pics that I believe u will find informative & useful. I also posted before & after pics of my dog. You can see the quality of the grooming itself from those and from the pics avl on both the Unfurgettable website and on their FaceBook page. I suggest also checking out the ones showing the inside of the van where all the grooming happens. If u do schedule a meeting with Kerri then she'll give you the grand tour of the van and explain all it's cool features. Each time Kerri comes she checks if we want the same at last time or want to make any changes. Each time she comes I end up with a clean, beautiful, healthy, happy dog in under an hour. That's the most important thing & again I'm at loss for words to describe the feelings I have when she brings him to me but I think I've provided enough detail :-) that you can imagine it.

We have a 60 pound, 13 year old Samoyed who's coat might be daunting to a less experienced Groomer…read more Carrie is conscientious and professional. She took the initiative to contact breeders and other groomers in her network to suggest grooming tips for our Samoyed and has her finger on the pulse of her industry. Our 13 year old Samoyed struts out of the UNFURGETTABLE RV like she's ready for the runway... Plus, the convenience of having a trustworthy person come to your house and eliminate the stress of traveling to the groomers for both you and your pet is priceless. We wouldn't consider anyone else for our Dog's groomer. TJT Naples

Took extra care of our 12 year old Maltese. Plan on taking…read moreour little guy back again. Manny is a dog lover & does the best for each dog he grooms.

Manny did an absolutely excellent job with my Australian shepherd. Generally when I take her to get…read moregroomed I dislike the cut because she looks like she was simply buzzed. So very happy she came out looking like effort was put into her cut. I will definitely come again. I should also note the address is wrong on Yelp/internet. He is at Shampooch, so search that place and he's there. But I should also note the location on iPhone maps is slightly off :/ but it's just south 100yds more. Yelp has it correct, iPhone/google map does not.

I would not recommend purchasing a puppy from the Naples Petland location…read more We paid about $4,700 for a Cocker Spaniel puppy. When we brought her home, we noticed she had a runny nose and wasn't acting like a healthy puppy. We took her to our veterinarian, who diagnosed her with pneumonia and parasites. When I contacted the store about what had happened, the owner told me to reach out to another person who handled these issues. That person responded to me once, but after that, I never received another response despite my attempts to follow up. Over the past 15 years, I have purchased several puppies from the Petland Fort Myers location, including two puppies around the same time I purchased this Cocker Spaniel so she would have companions. Every puppy I've purchased from the Fort Myers location has been healthy, and they've lived long, happy lives. I've never had any health issues with the dogs I purchased there. The way they handled the situation with selling us a sick puppy is why I wouldn't recommend purchasing a puppy from the Naples Petland location.

We first went to the shelter to adopt but we wanted a puppy. We went to Petland and found our…read morepuppy. My girlfriend did not want to adopt him because he was very sad and depressed but I knew when we got him home he would change and he did. He is now part of the family and healthy now that I took him to the vet and good home care. Now the reason I am writing this review. They are very dishonest and they do not tell you that you have to sign up for pet insurance Kanguroo is the company and charge you $65 a month with a huge deductible. They charge me two months before they finally canceled it. Be warned. They do not make it easy at all to cancel this insurance. The reviews are spot on. Believe them. Very shady company.

Cute mobile spa can arrived at my house on time. Very friendly service. I have two dogs, so I just…read morehanded her one dog at a time and went about my business in the house. They do all the grooming in the van in your driveway. She returned both dogs smelling great, looking amazing and their nails are perfectly short. Well worth the cost- which was reasonable. Bonus: I didn't have to leave my digs for hours on end at a groomer so I and my dogs were relaxed and happy. Two paws up!

I loved the whole experience! My little Trixie is a very nervous Yorkie and they took great care of…read moreher! She looked so cute after her beauty treatment. Thank you Woof Woof!

The staff at EPH were very busy on a Saturday morning. I took our 2 year old Rosie in she had…read moreingested, which we think was a magnesium gummy. I was told I needed to call Pet poison hotline first to get a case number. As I waited for 40 minutes for them to connect me to determine the treatment was a little long of a wait 40 minutes. Once we got our case number the staff was able to provide very good care for her. Dr. Rebecca Downs was very caring and thoughtful. The technicians and the front desk staff were very helpful as well. Rosie Is feeling better the next day. Thank you (:-)

I was seen quickly for our dog with bladder stones. They were able to perform basic services and…read moredog would only be transferred to another facility that could do a surgery over the weekend. The service was fine, but extremely expensive for their version of a emergency clinic. It was nothing more than a regular veterinarians office open late. I ended up going to Collier County emergency pet Hospital and they were able to quickly do the surgery and I had our pet home later that day.

This is the place to take your four legged loved ones, for a cool relaxing, and entertaining day…read more Here we are a full service dog and cat grooming salon. We bathe both dogs and cats, we do brush outs, and DE-matting, We also do shave downs for both dogs and cats....... Ask about out LION cut!!! Stop on in, here you will always find a smile and a warm welcome for both you and your pets!

From the owner: We are a loving staff that takes our time and dedication in every dog. Grooming at the Nook…read moreprovides the very best care to your dog. The staff here makes sure that your pets leave with waggling tails and smiles on their furry faces.

Trini does a wonderful job with my Havanese. She listens to what I want and my Stella looks perfect…read moreevery time she gets groomed

Trini is amazing, listens to what we wanted to see on our sweet Havanese, was very prompt, and love…read morehaving our dog groomed at home