Awesome location, selection, and staff. They are my weekly stop for all my GSD needs. Great same…read moreday delivery as well.

Everyone is always so helpful! If there is ever an issue it is taken care of immediately!!…read moreCouldn't be any better customer service! The large chains can learn a lot from them!!

This place needs to move to self checkout with no live animals. The fish tanks are usally filled…read morewith waste and dead fish. The employees are more interested in talking among themselves then helping or answer questions. If they dont clean after the animals, help find products, or assist customers trying to get stuff out the door then its pointless having then there at all. Id rather drive out of my way to a different petstore almost across town then this place even though its 5 minutes away.

Clean, new, big. I am just a fan of them hosting the vaccination clinics. Saves so much money…read more Not much of a fan of selling animals or fish though. :(

!! only giving one star because minimum requirement…read more Not only did the lady who answered the phone sound as disinterested as she possibly could, she refused to cancel my order for the fish tank i had just ordered even as my fish died while i was on the phone with her. ON the phone WITH her. After that, she took the liberty of hanging up on me. If it weren't for the wonderful two people I called after at PetSmart customer service I would have an empty folder fish tank right now. 0 stars.

All of the associates are wonderful. They are very helpful with any questions you might have and…read morewill help you find exactly what you are looking for. The store is very clean and well organized! Highly recommend this store!

Too small, lack of variety in inventory, expensive, could have been a bit cleaner. Unfortunately…read moredid not find what I was looking for. Would not go back.

Pet Supermarket is hands down one of my favorite places to shop. They always carry brands I can't…read morefind anywhere else, which makes life so much easier. The staff is consistently kind, helpful, and genuinely pleasant to interact with. There's just something about the atmosphere that feels welcoming and homey every time I walk in. It's rare to find a store that gets both the selection and the service right, but Pet Supermarket does exactly that.

The store closed earlier than the time posted online. Employees are standing by the door so me and…read moreother people couldn't come in when it says they are still open

one of the employees said, about my dog, "why did you bring her in here" and "I can smell her from…read morehere". that was just rude.

we got our cavapoo, Moochie, 5 years ago. The sweetest boy ever. Very good experience and I'll be…read morecalling on them again because he needs a little brother or sister.

I had a great experience working with the Naples location. Very easy to contact, discuss puppy…read morecharacteristics I was looking for and very easy to make an appointment. I requested a calm personality Shih Tzu puppy and when I arrived, 3 puppies were available for me to meet. I selected a lovable little Shih Tzu who is just so sweet and fitting in perfectly with my lifestyle. All her paperwork was in order and Nellie supplied me with a start-up kit so I had all I needed immediately.

Good service. Not so affordable but very nice staff they take good care of your dog. Good service…read moreambiance

Very nice staff and great with pets. My puppy was giving lots of kisses. Great groom for Billy.read more

Scammed on grooming. Charged for X-Large dog 81plus pounds for 57 pound doodle…read moreBeen going to petco of New Hampshire to groom my 57 pound doodle for years no problem. It is a large. 50-80 pounds. In Naples Florida they told me he is extra large. Ok. She points to little dog and says that's a large. Ok whatever. My wife picks dog up and asked why the up charge , 'because your husband agreed'. Not because he is 81 plus pounds. Just your husband agreed. Supposedly there is a code of Ethics. In Naples Florida it is a code of deception!!! This is a scam!!

Been about a year since I went into this store but it has gone downhill. Fish selection was really…read morebad and lights were off on all the tanks. Also, the bathroom was nasty! My 4yr old had to use the restroom and there was poop smeared on the seat, pubes scattered, dirty dusty floors. I don't honk the bathroom had been cleaned in months. Sadly, I won't be back!