I come here at least 3 times a week for one thing or another. I bought my first chicks from here early 2019 which started my relationship with this store.
It is a convenient resource for my farm and I choose this place over all other hardware and feed/supply stores.
My issue is the staff. They are doing like a mass hire there and all the new people are clueless, far from helpful and sometimes have serious attitude problems.
Hannah, is one of these people. She SCREAMS hello when you enter the front doors and other parts of unwanted conversation. I'm sure that I'm not the only person that frequents this store that doesn't really appreciate being screamed at. And I tell her every single time she does it "you don't have to scream at me". It never helps, she just does it anyway. She also made a comment about my 3 year old being "a brat" because he gets a toy truck when we come here. Absolutely had to control myself when remarks about my child were made.
Rob, Brett?, and Ashley are beyond helpful and knowledgeable. They are really the only reason I keep coming here rather than using Rural King or Sutherland's. I'm contemplating driving to north Fort Myers to rid myself of the stress the newer staff here causes me.
Please, PLEASE fix your employee standards!!
Update: 12/15/19- even wor
Yet another HORRID trip to this store due to another new employee snatching things out of my hand at checkout. Her name was Lisset and was just incredibly rude. I think I'll be taking my business to Sutherlands. I have never had an experience there comparable to what is almost constantly at Tractor Supply these days.
02/18/20
Finally reached the end of my rope. This store just lost THOUSANDS of dollars monthly. I'm fed up with getting papers snatched out of my hand, dealing with horrible attitudes, getting the weirdest greeting via screaming and the list goes on...
I now make a 2 hour drive once a month to pick up ALL my feed and other necessities in one trip.
Who ever is in charge of hiring the employees needs to wake up... This will be my last review for this store. I swore to my husband I am never setting foot in this location again. NEVER. So long and good riddance. read more