Beware for the health of your dog ... I stopped in at Pet Supermart yesterday. First thing notice…read morewas bugs crawling on shelves where bagged dog food was stored. New I checked out the dog treats and it was even worse. Right next to check out counter was display selling dog bones clearly covered with mold. I lifted up "hide alternative roll" on opposite side of display and a huge spider was in the bin along with bugs and what looked like rodent feces. Mentioned to staff who asked no questions about but only commented "yeah they don't have preservatives". Normally not one to write a review BUT this is totally unacceptable for a pet store to show such lack of care for pets. I can only imagine how they maintain what consumers can't see.

My first visit here and I rarely need anything from pet stores but I wanted to just come check it…read moreout, this place is really neat. Super clean and organized with friendly staff. I got my dog a bone.

This Petsmart is in a good location, but the store is smaller than the one on Pine. Parking is good…read moreand they have a decent selection of pet foods and supplies. The staff is helpful, but on a recent shopping trip, after loading up the cart, I expected to be rung up quickly. Unfortunately, the employee at the register didn't discount several sale items that I had purchased. Not wanting to lose money, I pointed this out to the employee and he rang everything up again. This store is about average for Petsmart, no complaints, although they could spend more time training their employees. I haven't used the grooming service here, so I can't speak about that. This store looks clean and I was greeted when walking in. Even though checking out took awhile, it's not a bad experience to shop here. Prices and selection are much better than the grocery store. My pets appreciate the variety of foods that a specialty store can offer. Petsmart is a store that I'll always shop at.

We schedule an appointment for grooming and had to wait four weeks. When we brought our 10 pound…read morePomeranian in the dog groomer refused to groom him. She said that he was a biter. Our dog is missing 11 teeth and has never bitten anyone. He's groomed at the Pine Ridge PetSmart, and at two locations in New York. None of them have had any problems with him. In fact they say he's a sweet dog. The employees, the groomers and the manager of the store were all very rude and difficult to work with. We called corporate to register a formal complaint. They told us they would get back to us within 24 hours, but never returned our calls so apparently corporate is also not concerned with customer service. Do not bring your dog to this location. The groomers are nasty and they don't treat the dogs well

Love this puppy store . Getting ready to buy and stopped in here and fell in love with these…read morepuppies . So wonderful , puppies are in play pen and can interact with all the people . Zach is a great manager and very helpful . Place is kept so clean and the puppies get a lot of love and socialization and lots of attention. Where did you guys move to? I still have an interest in your schnoodle !! please contact me Thanks Julie

Bought a beautiful puppy there. Zach the manager is very helpful and knowledgeable about puppies.read more

!! only giving one star because minimum requirement…read more Not only did the lady who answered the phone sound as disinterested as she possibly could, she refused to cancel my order for the fish tank i had just ordered even as my fish died while i was on the phone with her. ON the phone WITH her. After that, she took the liberty of hanging up on me. If it weren't for the wonderful two people I called after at PetSmart customer service I would have an empty folder fish tank right now. 0 stars.

All of the associates are wonderful. They are very helpful with any questions you might have and…read morewill help you find exactly what you are looking for. The store is very clean and well organized! Highly recommend this store!

This place needs to move to self checkout with no live animals. The fish tanks are usally filled…read morewith waste and dead fish. The employees are more interested in talking among themselves then helping or answer questions. If they dont clean after the animals, help find products, or assist customers trying to get stuff out the door then its pointless having then there at all. Id rather drive out of my way to a different petstore almost across town then this place even though its 5 minutes away.

Clean, new, big. I am just a fan of them hosting the vaccination clinics. Saves so much money…read more Not much of a fan of selling animals or fish though. :(

The young girl was nice but the lady came out of the back to take part of my order away bc "it has…read morea name in it/reserved", which was not the case at all. It had no name on it and no sign of being on hold for another. I was already paid, but she had to take back my product and refund my card very rudely. Because of this, I will never return. Thanks

I absolutely love this store and tell everyone about it. The staff is inredible and so…read moreknowledgeable. I have a 5 year old lab who has a lot of allergies and they have helped me and been my savior. they have an geeat selection of food, treats, and toys. my dog loves coming in with me as well and about loses his mind when we pull up. I also loved the raw food classes they do. I learned so much and was able to implement it into my routine for my pet. this place and the staff are 10/10 and I couldn't say anything more positive about them.

This is a boutique for our spoiled fur babies. If you want a beautiful collar, leash or something…read moreunique and not the usual chain store stuff, go visit Paws. I found the cutest and rarest Shiba coasters. It's not typical to find Shiba gear but these are high quality and amazing

Great folks, great merchandise, great to the 2 + 4 footed customers…read more... just GreaT! George and Gracie are tops, too.

I'll drop my dog off for a bath and brush and she's a big golden retriever. They texted me 30…read moreminutes later and said that she was ready. And when I picked her up she wasn't even the least bit damp all they did was brush her a little bit and spray some perfume on her and told me that they bathed her. I I've been there before and I've always tipped them extremely well and I am really angry that they took advantage like that.

I took my 10 month old Sheepadoodle in to get a quick cut. The groomer convinced me she has cut…read moredoodles before. After 7 hours I went to store to see what was taking so long. I saw 3 people holding her down. The groomer tried to tell me here face was matted so they had to shave here face. She was not. She has been groomed many times by our groomer in Green Ohio and my dog Rosie loves them. I took her to my Green groomer today and she showed signs of being traumatized because of her last grooming visit to Petsense on Marco Island. My Green Family Pet Groomer assured me she would never treat or groom a dog like Petsense. Thankfully my Green Ohio Groomer was able to help my dog look better, but it will still take a couple months for her to look like a Sheepadoodle, not a poodle. PLEASE DON'T TAKE YOUR DOG to the Petsense Groomer on Marco Island.

We discovered Critter Cafe on Marco Island about 3 years ago and have boarded our two pups there…read moreany time we need to travel without them. Great friendly owners and staff take extra sweet care of our boys, and we are very particular about them as I'm sure most pet people are. It's small and personal, with a nice indoor play area plus a nice retail selection of food, toys and more. Our boys are always happy and seem to really enjoy their stay there. I would definitely recommend Critter Cafe!

Caring Staff.... & I'm fussy as most of us are with our babies. Nancy, the owner, answers all my…read morequestions thoroughly. I've met the dedicated people that work here ( small handful) which is nice and they all are super sweet toward my pup. I own a dachshund and I get very nervous about how he should be picked up & held due to their prevalent back issues that can occur. I made it clear to them and they didn't brush me off which was a big plus. I feel my pup is loved & safe and getting lots of free play when he is there. It is not a huge f place But the two areas they have for daycare are more than sufficient for the pups to play comfortably & get their energy out. My Radar loves it & comes home ready to rest. They also have a little yard so the pups get outside as well as inside play a few times a day. If you're looking for a smaller intimate place where your dog will be loved and cared for this is the place. The employees have been there a long time. Added plus, they have lots of dog supplies there when u walk in as well... leashes, harnesses dog toys, dog food, etc.

This Marshall's has my vote for a well stocked store. They have a good variety of Apple iPhone…read moreaccessories and lots of other products for charging electronic gadgets. Super convenient for an upcoming flight or just because you need a new gadget. A recent trip was a success, I found the hair clips I was looking for, a deal on great smelling dog shampoo and several other items. Last year, before a Costa Rica trip, I purchased a travel raincoat last minute. It poured in CR while I was out shopping and that inexpensive raincoat was the best thing ever. This is the store to shop at when you need a new phone case, hand soap, or a great deal on pet beds. Marshalls has so many handy gadgets and the store is always clean and well stocked, with affordable prices. It's in a convenient location too.

Yes, it is confirmed, we like to go 'marshalling' while on vacation. We found that this outlet was…read moreclean and well-stocked. I picked up a couple of items that I had forgotten for the vacation. Such a great value.