The HERMES store in Naples is beautiful, with a high selection of items. Anastasia was my sales…read moreperson and she was more than helpful, plus super knowledgeable about Hermes products. We received immediate assistance and were also offered water during our visit. Anastasia was very patient and showed us a multitude of products. I was lucky enough to score a bag in the perfect summer color of off-white, and also a couple shawls, a pink/mint reversible belt, plus jewelry which compliments my other purchases. My recent experience was definitely 5 star, and I will be shopping with this store again.

I've been a customer here for a couple of years and have purchased multiple pairs of shoes…read more Unfortunately, my recent experience was really disappointing. The sandals I bought broke, and the damage was quite significant. When I went back to the store, they didn't offer any real help or solution. The only option given to me was to pay to have them fixed, which didn't feel fair considering the situation. On top of that, some of staff was not welcoming or helpful, which made the experience even worse. As a customer , I expected better service and support. I also recommended Thai pair of heels to my friend that was a bad mistake

Walked in with my sisters and the young ladies working cornered us immediately asking what we were…read morelooking for, okay but then they followed us around the store like we would steal something. So unpleasant we decided to leave without getting the shoes I wanted. I sent my brother and mom back in the store and they were still super rude. Never stopped glaring at us. Wouldn't go back, and didn't get the shoes I wanted. Mind you, this was in December but now when I think of coach i think of this experience, so it was bad.

I love both Coach outlets, Miromar and Ellenton outlets. I go there so much they know what I like…read moreand who I am.

Don't even know what to say.... I am literally speechless. I have been to this store several times…read moreand have ordered from a fabulous SA that was there for shipment. Unfortunately she is no longer there and would not ever call them to order something much less buy in store. I was made to feel like I did not belong and if they turned their backs I would take something. It was actually unsettling and creepy having them follow me all over the store. I had gone in hoping to see the new makeup collection not knowing only a few stores carried it in store. Oh and to the two SAs who hovered and made a comment I maybe older but I am not deaf Nice that Naples has a beautiful outdoor shopping center with high end boutiques but this location needs to understand how to truly service customers. Cannot say how disappointed I was and sad that the service I had come to know was gone.

here's an update after two years have passed, they are still just as bad and should be avoided !…read more Horrible store, don't see how they're still open. Two years ago i spent $8k in two months, and after being treated like a broke second class citizen I complained to their corp office. A week later i received a letter from their legal office in NY stating I had exceeded the purchase limits even though they were happy to take my money at the time and never mentioned the purchase limits and was officially banned for two years. twentysix months later i contacted sales associate Rocio Pena advising her I wanted to purchase a 200ml bottle of cologne. Once i entered the store a different sales associate rudely advised me they could not serve me. I explained the two year ban was over and after consulting with the store manager they graciously agreed to sell me the bottle. During the checkout procedure Rocio Pena stated they did not have any samples or gift boxes even though i was spending over $600. Once I got home I noticed the box had been opened and msgd Rocio Pena about it and she never replied. Never again will I subject myself to this poor service !!!

I explained to the gentleman that helped me that I was looking for a cowboy hat for line dancing. I…read moredon't ride horses, don't want too much show because there's no go. He was great at getting a proper fit and a look that I was comfortable with. They had some great shirts on sale, so I came away with two. I'll probably come back to look at new boots. When it comes to boots, hats and the like it's important that they fit right and they are something you like the look of. I highly recommend looking here first before ordering something on-line or a big box store. This place is a gem. Give them a try.

My husband needed to find at least a western button up for a Beyoncé show we're hitting up next…read moreweek. I found El Ranchito through Google (didn't look at reviews, just wanted to see if they only carried boots like some western wear places do). We stopped over today shortly after opening (11am as per google) but their sign read that they open at noon. No problem. Just know they open around noon. Place is small, but packed with neat stuff. Good stuff. (I'm not a huge western wear person, but grew up in a small farm town and know a thing or two about what to look for in a decent thread.) El Ranchito had a big selection and the quality of their product was really decent. Not like last-forever quality but pretty decent. Prices were fair in the current economy. I'd really recommend taking a look if you like anything western or are trying to make a costume. The staff were super nice. Not fake nice like most people working in retail. They seemed happy, which means a lot to me when I stop into any place. They keep their shop clean and cool. There's a dressing room. It's really chill in there. Check it out.

Cute boutique Unique clothing…read more Great place for gifts Staff very helpful Creative neighborhood shopping Shop Local!!!

I first shopped this store last year and will be going back today! I love their products! And the…read morecats are superb! If you don't like cats or have a dog this might be a pass for you...and if you get pissed because you can't bring food and drink in a clothing boutique you might want to reconsider your common sense. I bought a fabulous piece that I wore over my dress at the Kentucky Derby when it rained! LOVE this store!

If you live in Naples this is your cobbler. I read some bad reviews about his personality but I…read moredon't know how, he always laughs and smiles with me. His work is fantastic!

One of a kind. The repairman of your dreams. Couldn't be happier. The workmanship is outstanding.read more

I bought a leather sectional about two years ago for a hefty chunk of change and felt it was a good…read moreinvestment because it was leather, a dark color and my toe small dogs and older cat never damaged furniture in the past. However, I adopted a 4-week old kitten last September and she scratched it up in several areas as she launched off on her many adventures. My small dogs developed a bad habit of licking the leather, which caused the dark blue color to fade to white in certain areas and became a real eye sore. I was sure the sectional would be trashed in a short time if I didn't get it cleaned, repaired, and reconditioned. I was nervous that it was going to be very expensive and not have the results I was hoping for. Leather Medic to the rescue! They did an amazing job of repairing the scratches, touching up the fading, a thorough cleaning, and reconditioning. They have patents for their cleaning and conditioning products. It was not an easy task to say the least considering the color was really a two-toned. However, the technician was extremely professional and clearly showed he knew what he was doing and took pride in his craftsmanship. He explained how they mix the colors to match as closely as possible and not show clear signs that the damaged areas were repaired. It was a 5-hr job and it turned out better than expected. I was blown away. It was the best money spent and my sectional looks almost as if I just bought it. They are amazing and know what they are doing. It's nice to know they take pride in what they do. I highly recommend them if you have any leather furniture restoration or repair needs. While I didn't take a photo of the after effect, trust me. it looks as good as new. Thank you, Leather Medic!

Recently had leather sofa cushions refinished- excellent work, good price and done in short order.read more