Reviewing only the store, not grooming, which we haven't used: Smaller than the pet superstores, it…read morestill managed to have a surprisingly large array of cat food and toys, which tend to play second fiddle to dog supplies in similar mid-size shops. We picked up some fun toys I haven't seen endlessly elsewhere, including a nifty rubbery crawfish throw toy that I think will blow our kitty's mind. Also appreciated, staffers greeted us and paused their friendly chit-chat, unprompted, to ask if we needed help.

Always very nice, the prices and convenient. Can always find what I need for my dogs and cat.read more

We usually bring our (not so little) baby here to get his food and a nail grinding. When we walk…read moreinto the grooming area - making sure there were no other dogs inside - we were greeted by some of the groomers. At first we were communicating by talking across the room, seems a little unprofessional. Once we told them what we wanted they told me that another groomer is coming in at 4 and she will be the one handling the grinding (it was like 3 minutes from 4 o'clock), so we took Rocky out and went to look at some food. We had him on Blue Wilderness (Salmon) but the vet told us to maybe switch it up to another brand that is limited ingredients since he does have allergies. We were looking through the store and only found a handful of brands that I would actually feed my dog. We decided not to purchase our food here because 1. The vet suggested Taste of the Wild (which they did not have), and 2. We felt the food they provided was not up to par with someone we would want to give him. By this time, it was already after 4. About 4:10. So we walk back to the grooming area, and there she is (about to call us). Anyways, we leave him there and I took the receipt - which I had to ask for so I could pay - to the register. There was only one register open (out of the three they have) and I was the third in line, which is not a huge wait for me. But it was a holiday week, and fairly busy... Anyways, after a few minutes another register opens up but two people hop in that line. After what seemed like forever - my line started to move - YAY! But the person in front of us, had quite a few items to purchase and the cashier was complaining about how slow the computer was... We decided to move to another register (which had two other people), but actually went quicker than the first one we were in. I check in on YELP and received a $5 coupon for the salon, so I show them and it felt as if they have never seen this coupon before. The gentleman working did not know how to put the coupon in, so he grabbed another employee and she was a little confused so they got a manager. I would think that if they have a coupon out, they would make sure their employees know how to ring them in correctly - or at least know about the coupon. Anyways, I saw Rocky getting lowered so I told my fiance to grab him while I finish and pay. This whole time, the first register STILL had the same guy... I would think being a couple days before a holiday they would be well prepared and staffed accordingly. We ended up going to another pet store to buy his food, which is a little more expensive but healthier and better ingredients. I think next time we will go to another pet groomer and see if they are better. P.S. I have been here several times, and this is the worst visit. They are usually quicker and less of a hassle.

Incredibly disorganized with poor stock of items; Sales associates could not be found to assist. We…read moredid not feel safe in the parking lot; - Lots of criminal activity. Cashier was disgruntled and made it obvious she did not want to be there. What's the use of complaining anymore. Watch out for crazy dogs running through the aisles.

Hollywood Feed is my new go-to pet store! It's just a little further than the other pet supermarket…read moreI have been going to and the prices are better! The store is tucked away in a little shopping center with a massage place, a bakery, nail salon, and breakfast/brunch spot. The staff is super friendly and helpful. They carry the bougie brand of cat food my picky cat likes to eat and they let you return foods if your pet doesn't like it! I ordered a case of food online and picked it up and they applied a 10% rebate. Can't beat that! For all you dog people, there is a dog washing station and leashed animals are allowed in the store.

My doggie really likes these chews I bought the other day and while they're available on Amazon,…read morewhy not support a local shop since I'm already in the neighborhood. I spotted them immediately and they're on sale. Buy one, get half off the second. So I bought four for the price of three. Awesome. Great service in a very clean and well stocked shop. I'll be back! [Review 19081 overall - round number 3400 in North Carolina - 50 of 2023.]

This place is TOO CUTE! The front of the shop has a little shop with lots of treats. Many are…read morehomemade cookies, and they also have a selection of bones and chews. There are big treats that look decorative and change throughout the seasons, and then they have more regular treats, that I'm sure are tasty too. It's billed by weight, so you can pick as much as you want, and you can create an account to earn rewards. In addition to the shop, they also do dog grooming. I can't speak to that as my dog hardly needs a brush, but I will say that the staff is very friendly and has been kind and excited to see my pup when we've stopped in. There's street parking, or you could snag a space in the parking garage or HT lot if it's a trafficky time of day. Love this little gem!

We brought our puppy, Delilah, in to get groomed and were nervous she was going to have to get…read moreshaved after noticing her hair starting to mat. The groomer, Kiara, didn't have to shave her and gave her the best haircut we've ever seen on Delilah (and no more mats). Her hair has never felt so soft and smells amazing. We're planning for Kiara to groom Delilah from now on. Thank you!

This place is wonderful - friendly staff, great groomers, good prices. My dog hates HATES getting…read moregroomed and she always leaves looking amazing. Ask for Dana. Thank me later!

Woof Gang always knocks it out of the park with grooming our mini goldendoodle, Sutton! Love being…read moreable to make an appointment online, and grateful to have them right here in our neighborhood. We're loyal to the Woof Gang gang!

Looking for snakes ? Try this place !…read more The shop attendants were all extremely helpful and spent several hours letting us hold different snakes until we found the right one, taking the time to explain the differences and care routines. There's also a great variety of stuff eccentricities to look at.

Buyer BEWARE!! Don't purchase fruit fly cultures. They are mold ridden, full of mites and…read moreoverpriced. Very disappointed. Will take my money elsewhere.

Stopped in for the self wash pet station. It was a clean area. Plenty of towels. The only thing I…read morehad issue with was getting the blow dryer to work. The staff wasn't too attentive to the area for me to ask so I just dried my pup best I could and took him home to dry. Most likely will just return here for a quick self wash when needed.

Just left this place me and my dog and will not return…read more After the rude nasty service I got from the two ladies working there I guess I wasn't the right color they just ignored me but soon as two white men walked in they greeted them and rolled out the red carpet for them and it was the skinny tall mix chic / hi yellow tall and it's always them and your own race that give you there ass too kiss but this place will never see me spending money here this makes me sick only in Charlotte

I can't say enough about the groomer's at Petco Charlotte! My Moyen Poodle puppy is going through…read morehis "fear stage" right now & scared of everyone & everything! When we got to Petco, I was worried. But then, there is Mrs Jessica! She is his groomer & the manager at this location. He was whimpering & like a kid, reaching up for love. Mrs Jessica reached right down to him and picked him up; and he's no Toy Poodle lol. She always does a great job but since it's his birthday, I feel he got an extra special big boy cut! I will also share that, under her leadership & team focus, I've noticed the same level of caring from all the staff. Now parking!!! Whew! It's a parking deck so that's a pain HOWEVER, it's a Target on the 3rd floor, some great shopping in walking distance and a Frutta Bowl right across the way! So you can make an appointment for you dog, fool around for a few hours then pick up your fur baby & go home; 1 RT Trip PERFECT! I recommend this location and drive 20 miles to go myself

We arrived to the store at 7:30 and the doors were locked. I called several times and no one…read moreanswered. As I waited to see if any staff would acknowledge customers standing at the doors, 13 other cars showed up and customers walked up to the store being locked 30 min early. Lazy staff is unacceptable! PetCo lost a decent amount of money between my family and the other families that were turned away.

They are not taking new clients right now for grooming and I am so sad because this is the only…read moreplace that was recommended to me. I only go to places with highest star reviews and recommendations, especially when it comes to my baby. He is all I have, so I don't want to go to a bather or groomer that will leave knicks and cuts all over him. I hope they take new clients soon! As for the part we HAVE experienced, my dog and I love this store. He knows when we go to get his healthy human grade food, he will be leaving with a cookie. Everyone is very friendly, helpful, and knowledgeable.

NEVER bring your Golden retriever here. I provided pictures of my golden to set expectations and…read morethe results did not come even close. I have had 4 Goldens with various coats and have had very few issues with grooming outcomes. Her feet and ears were left shaggy and the outline was substandard. I was told that they do not do "Show" quality cuts...that's a first. Clearly, the groomer didn't know how to groom a Golden Retriever.