Super convenient great customer service would definitely recommend. If you have time to kill for…read moreflight or hotel check in south beach area

What a great and useful spot! Super convenient location and fair prices. So much cheaper than…read morepaying one of the hotels in the area to store your luggage. They even have towels for rent! I especially loved the changing room after spending the day at the beach.

I brought my luggage here to store using Bounce and it was awful. The woman running the store kept…read morespeaking to me in Spanish and would get frustrated when I didn't understand because I DON'T UNDERSTAND SPANISH. She would then repeat herself, talk to me like I was an idiot, and get increasingly frustrated when I wouldn't miraculously be able to understand the language in the few seconds between her repeating herself. She was the most rude, condescending and impatient person I've met in Miami. I've worked in customer service, so I generally try to be patient and understanding, but this was one of the worst customer service experiences I've ever had in my entire life.

If you want to get around Miami and save money on ride shares and taxis this is the way to go…read more With that being said only book this if you have most of the day to devote to the experience. Traffic in Miami can be busy and something a few miles away could take 20 minutes to travel to so choose your stops wisely. We started the trip at the bayside shopping area. The salesman explained each stop so we had a plan before getting on the bus. The buses were packed and we had to sit downstairs with no air conditioning to go to the first stop. Luckily it only took about 10 minutes. We got off by the beach and enjoyed walking along the boardwalk then spending a half hour on the beach before finishing our walk to the second stop. They say the buses come every 30 minutes and we always seemed to wait 15 or 20 minutes before the bus came. Stops were easy to find with little red signs. We then took the bus to little Havana and enjoyed lunch there. It was fun to drive by the other locations but with the timing we did not have enough time to get off and explore to be in the right area around lunch. They give you headsets that let you listen to facts and information about Miami. Overall the experience is what you make it.

Took the From Miami: Everglades Airboat, Wildlife Show, and Roundtrip Bus tour…read more This is one of the more affordable options for this activity, with 2 departure points & 2 departure times depending on day, but isn't very well organized. The airboat tour was decent but we were told to listen out for announcements for the animal show & bus departure, which neither of us heard. At least one other group didn't hear the animal show announcement too. There was supposed to be a complimentary professional airboat photo, but ours got lost. No estimated time of departure was given & we didn't see some people on the bus on the way back. The driver didn't seem to do a headcount before leaving. Granted, he did warn us that we would be left behind if we weren't there when the bus left, but a headcount & a short wait for stragglers are pretty standard tour practices. The lights on the bus didn't work & the bus seemed a bit old too.

The woman at the front desk and the owner were amazing. Treated me right and answered all of my…read morequestions. Great service at a local business, I personally can't ask for anything better.

Great people, 24/7 service. A friend and I arrived in Miami at ~1am with a huge layover and just…read moreneeded somewhere to put our bags while we hit the town, and this place was super helpful last minute! They're open all the time, so we just called up there and we were set! They're pretty quick if you're trying to get in and out and we're very accommodating even when we showed up like 20/30 min after we said we'd show up (yikes). What they'll do is they'll have you show up and leave the bags and then you just text them a little before you're about to come back, and you're golden! The only gripe I could think of about the place is that it's a little pricier than some comparable 24/7 prices that are farther away from where we were trying to go slash some closer ones that were not open when we needed them, but I guess you're paying for convenience too right? For 4.5 hours, we had two carry ons and a backpack, and they charged us $35 but then they gave us a $5 discount because they're stars! Anyway they said that they'd be able to bring down the price if more customers came so go go go people I believe the guy who did our service was named Juan (??) he's great lol

We were so glad we found this place. We had book a day room and the hotel overbooked leaving us…read morestranded. We found this place and were super happy we did. They have a scale also so you can weight your bags before you head to the airport which is a lifesaver

First time I checked my bags, the ladies were rude and couldn't explain the very basics of their…read morebusiness which was their prices. Whatever, it's just storage. When I came back four days later to pick it up, I stood in front of the desk for twenty minutes waiting for any of the three people standing less than 5 feet away from me to to address me and help me. Not one of them acknowledged me and one of the ladies who was standing there clueless helped some other couple that walked in before me. All I was doing was picking up my luggage good god it wasn't that difficult. Your business model is to literally collect money and put people's luggage in a closet and somehow you guys fail horribly to do that. Wow

Honest Review - Royal Caribbean Radiance of the Seas We…read morerecently took a cruise on the Radiance of the Seas with Royal Caribbean International, traveling from Fort Lauderdale to the Bahamas for 3 nights and 4 days. As Hindu (Krishna/ISKCON) devotees, we follow a strict vegetarian diet--no onion or garlic--and we also offer our food to the Lord before eating. Because of these dietary restrictions, we were honestly very hesitant and nervous about booking a cruise. However, our experience turned out to be absolutely wonderful. To our surprise, there were several Indian chefs onboard who took exceptional care of us. They personally came to our table for breakfast, lunch, and dinner, spoke with us about our dietary requirements, and prepared fresh meals exactly according to our needs. We were expecting that we might have to survive on fruits for the entire trip--but instead, they provided a variety of freshly cooked vegetarian dishes made specifically for us. The level of service truly exceeded our expectations. For any Jain or strict vegetarian devotees who are hesitant about going on a cruise due to food restrictions, I can confidently say that Royal Caribbean is a great choice. Just make sure to inform them of your dietary requirements (such as Jain vegetarian or no onion/garlic) at the time of booking, and they will accommodate you throughout the trip. Overall, the cruise experience was excellent. The service was outstanding, and we had no complaints at all. We were even provided with a quiet conference room where we could perform our daily prayers peacefully. I would give them 10 out of 10 for their service. Thank you--this is our honest review.

my husband and i had the best time on the march 13, 2026 cruise to cabo. the staff are all amazing…read morebut i have to say that some really stood out. Dani and Kyle from the art gallery were phenomenal! we are now fine art collectors and i think they have made us addicted to collecting. we bought FIVE pieces and i can't express the joy they bring me. they sat with us and took so much time to focus on exactly what made us feel something we never felt before. they know literally everything about every piece and it felt so safe to put our trust in them. we even got to see real picasso. up close! even if you don't plan on buying, go to the auction. you will probably change your mind. now for dining. Nadia was our assistant waiter and she was so bubbly and sweet. she was on top of her game and made the dining experience so amazing. she talked to us and joked with us. we learned about her and she about us. she knew our names and what we drank. she just really was a kind girl with a huge heart. we had open dining but insisted on being in her section every night for dinner. lovely girl.

Reserved luggage storage time with bounce, they cut my time short because they wanted to close…read moreearly because of the rain. Cutting into my plans that day. Refused to refund. Your better off sliding a hotel some cash to hold ur bags, bounce is not reliable (and customer service is poor).

We had a good stay at the Biscayne Bay Marriott in Miami. Our room, Room 3004 on the 30th floor,…read morewas nice and had a great view of Biscayne Bay, the Venetian Islands, and Miami Beach. We would stay here again. Pricing: We paid $1,038.56 for three nights, or $346.19 per night after various taxes and fees. We came for a wedding and got a group block rate of $269.00 per night before taxes and fees. Wedding Experience: This hotel sits directly on the bay and is adjacent to the Venetian Marina & Yacht Club dock. We attended an Indian wedding here and participated in a baraat (the groom's procession). The groom arrived via boat, which was cool. The ceremony took place outside on the Bayview Terrace. The backdrop was beautiful; very Miami. Lunch in one of the ballrooms was catered by the hotel's sous chef, who is Indian. The Indian food was outstanding, and I made sure to give the chef my compliments in person. The Room: Our room was a "Bayview Queen." It had two queen beds. It was just my wife and me. The room was clean, comfortable, updated, and modern. I appreciated that even though the bathroom had only one sink, there was a decent amount of surface space for our toiletries. Other Notes: We got an $18 daily dining credit, but never used it. It would be nice if the credit was applicable to gift shop purchases (e.g., bottles of water, snacks), but it's not. I relied on the cheap in-room coffee. Not terrible for cheap in-room coffee. The elevators were nice and fast. This hotel has 31 floors.

This place is very fake fancy. The views are amazing, the lobby feels clean and sleek, the gym is…read moreclean and cute, the pool is pretty, the rooms are clean too. But at the same time: everywhere in the hotel is heavily over scented (including the outside spaces??), the coffee is horrendous, the sliding glass doors in the shower don't stay closed, the mattress is super worn and THE PILLOWS. The pillows are basically flat nothing feathers in a pillow case. So, I wouldn't return on purpose.

Straightforward and simple place to store luggage. We had a few hours between our airbnb check out…read moreand our flight, so we dropped our bags here and headed to the beach. We paid $10 per bag for the whole day. Staff were friendly and helpful.

From the owner: Luggage Storageread more

WOW, wasn't sure what to expect but this Hotel and Condo combination was a great surprise. Can not…read moresay enough about it. The location was convenient for the Wynwood area. The room felt like a very expensive condo, two bedrooms. two bathrooms, a living room and a full stocked kitchen. Towels were top notch, plus swim towels in the room. Checked out the pool and workout, likely the best I have seen. Highly recommend the Sentral Wynwood.

At one point in time, male staff and contractors who Sentral gives room keys to- from pest control…read moreto maintenance- were constantly barging into my room without permission and in violation of my lease. Mind you I am a woman and was not dressed. There were lots of "I'm sorries" from Sentral, but nothing changed. It got to the point where I had to obtain legal advice. While we arrived at an agreement, it soon happened again, and I let the manager know. *Crickets* Very surface level. They are friendly and use many words, 0 actions. You will only start to notice after you have a problem that takes more than 1 second to resolve. I was here for months and months before I noticed their pattern. Do not want to work. It's like, 'yes, I wish that for you too, that you could retire'; unfortunately I do need the services that I'm paying for to be completed. It's not cheap here. These folks would be in for a shock if they tried to work elsewhere (e.g. New York or even developing countries I've visited). They would not make it. Nothing happens unless you prompt it: "ok you've noted the issue, but you're not gonna be here tomorrow. So are you going to let someone else know?" Staff: "oh ok I'll tell such and such" 0 follow-through. They'll tell you that "they have a meeting right now" and will do such and such to address your problem after. *Crickets*. Then next they see you, they'll try to avoid you. It'd be taken as disrespectful, if not for that it's so overt that it's comical. Also lol, you don't need to avoid me; I'm not going to chase you to do your job. I wish I could say it was just a single individual. The staff have friendly personalities; I would be friends with all. As Dumbledore said haha: "It takes a great deal of bravery to stand up to our enemies, but a great deal more to stand up to our friends".