Got a few hours before your flight and need a place to store your luggage? You may want to consider…read moreusing Hold My Luggage's luggage concierge where you can book your reservation online or at the kiosk. Located at an outdoor kiosk at the main entrance of Bayside Marketplace, you can conveniently drop your luggage off while you shop, grab something to eat or go on any of the tours within walking distance. It's also a few miles away from the Port of Miami. Being able to walk around Bayside with our luggage was so convenient. It was a good way for us to kill some time after our cruise and before our flight. Pro tip: Ask your Uber or Lyft driver to drop you off at the main entrance of Bayside Marketplace to find Hold My Luggage (across from Starbucks).

Great place to store luggage. I wasn't sure what to expect because it was my first time in Miami,…read morebut the place was super convenient to get to after my cruise. I needed somewhere to store my luggage before heading out to the airport. It was a little hard to find from the google map, but it's towards the back of the second floor of the marketplace. The storage is actually just a small part of a luggage store that is at the end. The lady that worked there was one of the nicest in the planet it was really reassuring given our anxiety about the safety of the luggage. I think this is the perfect place to leave luggage and it was really inexpensive. I would use it again in a heartbeat.

What a great and useful spot! Super convenient location and fair prices. So much cheaper than…read morepaying one of the hotels in the area to store your luggage. They even have towels for rent! I especially loved the changing room after spending the day at the beach.

This pla e was crazy busy!!! When we both dropped off and picked up our luggage there was a line of…read moreseveral people in front of us doing transactions, so we defined to wait maybe 10 minutes or so to check in and check out our luggage. Overall, the process is seamless and the girl working was very friendly. Our luggage was fine when we came to pick it up. Nothing missing. The girl called a cab for us to take us to the airport and it ended costing about 55 bucks, certainly cheaper than an Uber for midday, Monday travel. Cabbie arrived to pick us up right out front within 5 minutes. Dropped one star simply because the lobby needed air conditioning and it was quite warm inside as we waited to be served.

If you want to get around Miami and save money on ride shares and taxis this is the way to go…read more With that being said only book this if you have most of the day to devote to the experience. Traffic in Miami can be busy and something a few miles away could take 20 minutes to travel to so choose your stops wisely. We started the trip at the bayside shopping area. The salesman explained each stop so we had a plan before getting on the bus. The buses were packed and we had to sit downstairs with no air conditioning to go to the first stop. Luckily it only took about 10 minutes. We got off by the beach and enjoyed walking along the boardwalk then spending a half hour on the beach before finishing our walk to the second stop. They say the buses come every 30 minutes and we always seemed to wait 15 or 20 minutes before the bus came. Stops were easy to find with little red signs. We then took the bus to little Havana and enjoyed lunch there. It was fun to drive by the other locations but with the timing we did not have enough time to get off and explore to be in the right area around lunch. They give you headsets that let you listen to facts and information about Miami. Overall the experience is what you make it.

August 12,2026. Miami bus tour…read more Vis broke down I. The side of the road on a hot summer day. Replacement did not come in a timely manner. To avoid heatstroke I took ride share back to my hotel. Still waiting for a refund. Help.

The woman at the front desk and the owner were amazing. Treated me right and answered all of my…read morequestions. Great service at a local business, I personally can't ask for anything better.

Great people, 24/7 service. A friend and I arrived in Miami at ~1am with a huge layover and just…read moreneeded somewhere to put our bags while we hit the town, and this place was super helpful last minute! They're open all the time, so we just called up there and we were set! They're pretty quick if you're trying to get in and out and we're very accommodating even when we showed up like 20/30 min after we said we'd show up (yikes). What they'll do is they'll have you show up and leave the bags and then you just text them a little before you're about to come back, and you're golden! The only gripe I could think of about the place is that it's a little pricier than some comparable 24/7 prices that are farther away from where we were trying to go slash some closer ones that were not open when we needed them, but I guess you're paying for convenience too right? For 4.5 hours, we had two carry ons and a backpack, and they charged us $35 but then they gave us a $5 discount because they're stars! Anyway they said that they'd be able to bring down the price if more customers came so go go go people I believe the guy who did our service was named Juan (??) he's great lol

We were so glad we found this place. We had book a day room and the hotel overbooked leaving us…read morestranded. We found this place and were super happy we did. They have a scale also so you can weight your bags before you head to the airport which is a lifesaver

First time I checked my bags, the ladies were rude and couldn't explain the very basics of their…read morebusiness which was their prices. Whatever, it's just storage. When I came back four days later to pick it up, I stood in front of the desk for twenty minutes waiting for any of the three people standing less than 5 feet away from me to to address me and help me. Not one of them acknowledged me and one of the ladies who was standing there clueless helped some other couple that walked in before me. All I was doing was picking up my luggage good god it wasn't that difficult. Your business model is to literally collect money and put people's luggage in a closet and somehow you guys fail horribly to do that. Wow

As I stated in the cruise critic website...my family and I sailed from sept 5th to sept 13th. The…read moreinternet package they sell falls way far below what they advertise with slower speeds and connection yet they can only refund 10% what a joke and didn't use 2 beach mats due to jellyfish at coco cay yet their employees failed to make a refund after he said he will. What a joke. Never again though!

Top-notch VIP experience from the moment my family stepped onto the ship on Friday, August 28,…read moreuntil we stepped off on Saturday morning! The buffet was excellent, and so was the service from all 10 of the waiters we encountered. Everyone provided exceptional customer service, especially Roswell, Norielyn, Melo, and Kriselle. Thank you for making our dining experience so enjoyable! We also spent every evening after dinner hanging out at **Deck 14**, and the experience there was absolutely unbelievable. A huge shoutout to **Johnny** for providing such amazing customer service! **Kudos, Johnny!** You truly went above and beyond. Royal Caribbean is so lucky to have you on board!Your kindness, attentiveness, and outstanding service made our family's experience even more memorable. Thank you to the entire crew for an unforgettable VIP experience! We truly appreciate all that you do.

I've stayed at the Marriott Biscayne Bay a handful of times now, and it never disappoints. The…read morehotel is super easy to navigate, easy to get in and out of, and the staff is consistently friendly and helpful. Having the little attached mall area is a really nice convenience, too. I typically book a room with a bay view and a balcony - the views are fantastic and make the stay that much better. My only small wish is that the pool area stayed open a little bit later in the evening, but besides that minor detail, I've never had a single issue here. Highly recommended!

Layover ahead of a planned trip. Overall an enjoyable experience. Great view and the food was…read moreabsolutely fantastic. The tuna tar tar, the mixed salad and the wings (well done) is highly recommended. Ther are a number of amenities outside while relaxing, pool table, ping pong, fuse ball, are available to guest as well as access to the marina walkway. Beautiful view at night. The primary issues for me was the price as well as the service. It was clear the bar and food serving areas were understaffed resulting in either no service or significantly delayed service after placing order.

Straightforward and simple place to store luggage. We had a few hours between our airbnb check out…read moreand our flight, so we dropped our bags here and headed to the beach. We paid $10 per bag for the whole day. Staff were friendly and helpful.

From the owner: Luggage Storageread more

At one point in time, male staff and contractors who Sentral gives room keys to- from pest control…read moreto maintenance- were constantly barging into my room without permission and in violation of my lease. Mind you I am a woman and was not dressed. There were lots of "I'm sorries" from Sentral, but nothing changed. It got to the point where I had to obtain legal advice. While we arrived at an agreement, it soon happened again, and I let the manager know. *Crickets* Very surface level. They are friendly and use many words, 0 actions. You will only start to notice after you have a problem that takes more than 1 second to resolve. I was here for months and months before I noticed their pattern. Do not want to work. It's like, 'yes, I wish that for you too, that you could retire'; unfortunately I do need the services that I'm paying for to be completed. It's not cheap here. These folks would be in for a shock if they tried to work elsewhere (e.g. New York or even developing countries I've visited). They would not make it. Nothing happens unless you prompt it: "ok you've noted the issue, but you're not gonna be here tomorrow. So are you going to let someone else know?" Staff: "oh ok I'll tell such and such" 0 follow-through. They'll tell you that "they have a meeting right now" and will do such and such to address your problem after. *Crickets*. Then next they see you, they'll try to avoid you. It'd be taken as disrespectful, if not for that it's so overt that it's comical. Also lol, you don't need to avoid me; I'm not going to chase you to do your job. I wish I could say it was just a single individual. The staff have friendly personalities; I would be friends with all. As Dumbledore said haha: "It takes a great deal of bravery to stand up to our enemies, but a great deal more to stand up to our friends".

We had a really nice stay at this hotel. The room was clean and spacious. The suite with den…read moreaccommodated four people well and was comfortable. It's a good location- if you're looking to be in the heart of downtown Miami with nightlife & not too far of a drive to the beaches. The lobby had snacks to purchase and they do have a pool as well as a fitness room. The noise level was adequate during our stay nothing too loud. There was a washer and dryer in the room, which was extremely useful. Downside- No laundry detergent, no utensils in our kitchen. The halls were not in great shape. Carpet should be replaced to rid of the dirty stains & musty smells making your way to your room.