Got a few hours before your flight and need a place to store your luggage? You may want to consider…read moreusing Hold My Luggage's luggage concierge where you can book your reservation online or at the kiosk. Located at an outdoor kiosk at the main entrance of Bayside Marketplace, you can conveniently drop your luggage off while you shop, grab something to eat or go on any of the tours within walking distance. It's also a few miles away from the Port of Miami. Being able to walk around Bayside with our luggage was so convenient. It was a good way for us to kill some time after our cruise and before our flight. Pro tip: Ask your Uber or Lyft driver to drop you off at the main entrance of Bayside Marketplace to find Hold My Luggage (across from Starbucks).

Great place to store luggage. I wasn't sure what to expect because it was my first time in Miami,…read morebut the place was super convenient to get to after my cruise. I needed somewhere to store my luggage before heading out to the airport. It was a little hard to find from the google map, but it's towards the back of the second floor of the marketplace. The storage is actually just a small part of a luggage store that is at the end. The lady that worked there was one of the nicest in the planet it was really reassuring given our anxiety about the safety of the luggage. I think this is the perfect place to leave luggage and it was really inexpensive. I would use it again in a heartbeat.

What a great and useful spot! Super convenient location and fair prices. So much cheaper than…read morepaying one of the hotels in the area to store your luggage. They even have towels for rent! I especially loved the changing room after spending the day at the beach.

This pla e was crazy busy!!! When we both dropped off and picked up our luggage there was a line of…read moreseveral people in front of us doing transactions, so we defined to wait maybe 10 minutes or so to check in and check out our luggage. Overall, the process is seamless and the girl working was very friendly. Our luggage was fine when we came to pick it up. Nothing missing. The girl called a cab for us to take us to the airport and it ended costing about 55 bucks, certainly cheaper than an Uber for midday, Monday travel. Cabbie arrived to pick us up right out front within 5 minutes. Dropped one star simply because the lobby needed air conditioning and it was quite warm inside as we waited to be served.

If you want to get around Miami and save money on ride shares and taxis this is the way to go…read more With that being said only book this if you have most of the day to devote to the experience. Traffic in Miami can be busy and something a few miles away could take 20 minutes to travel to so choose your stops wisely. We started the trip at the bayside shopping area. The salesman explained each stop so we had a plan before getting on the bus. The buses were packed and we had to sit downstairs with no air conditioning to go to the first stop. Luckily it only took about 10 minutes. We got off by the beach and enjoyed walking along the boardwalk then spending a half hour on the beach before finishing our walk to the second stop. They say the buses come every 30 minutes and we always seemed to wait 15 or 20 minutes before the bus came. Stops were easy to find with little red signs. We then took the bus to little Havana and enjoyed lunch there. It was fun to drive by the other locations but with the timing we did not have enough time to get off and explore to be in the right area around lunch. They give you headsets that let you listen to facts and information about Miami. Overall the experience is what you make it.

August 12,2026. Miami bus tour…read more Vis broke down I. The side of the road on a hot summer day. Replacement did not come in a timely manner. To avoid heatstroke I took ride share back to my hotel. Still waiting for a refund. Help.

The woman at the front desk and the owner were amazing. Treated me right and answered all of my…read morequestions. Great service at a local business, I personally can't ask for anything better.

Great people, 24/7 service. A friend and I arrived in Miami at ~1am with a huge layover and just…read moreneeded somewhere to put our bags while we hit the town, and this place was super helpful last minute! They're open all the time, so we just called up there and we were set! They're pretty quick if you're trying to get in and out and we're very accommodating even when we showed up like 20/30 min after we said we'd show up (yikes). What they'll do is they'll have you show up and leave the bags and then you just text them a little before you're about to come back, and you're golden! The only gripe I could think of about the place is that it's a little pricier than some comparable 24/7 prices that are farther away from where we were trying to go slash some closer ones that were not open when we needed them, but I guess you're paying for convenience too right? For 4.5 hours, we had two carry ons and a backpack, and they charged us $35 but then they gave us a $5 discount because they're stars! Anyway they said that they'd be able to bring down the price if more customers came so go go go people I believe the guy who did our service was named Juan (??) he's great lol

We were so glad we found this place. We had book a day room and the hotel overbooked leaving us…read morestranded. We found this place and were super happy we did. They have a scale also so you can weight your bags before you head to the airport which is a lifesaver

First time I checked my bags, the ladies were rude and couldn't explain the very basics of their…read morebusiness which was their prices. Whatever, it's just storage. When I came back four days later to pick it up, I stood in front of the desk for twenty minutes waiting for any of the three people standing less than 5 feet away from me to to address me and help me. Not one of them acknowledged me and one of the ladies who was standing there clueless helped some other couple that walked in before me. All I was doing was picking up my luggage good god it wasn't that difficult. Your business model is to literally collect money and put people's luggage in a closet and somehow you guys fail horribly to do that. Wow

If you're planning to go on a cruise with this company, be aware that food poisoning may be a…read moreserious concern. Our entire family became sick after eating on board, including our 3-year-old child, who suffered from vomiting and diarrhea. We were all affected and it completely ruined our vacation. What was even more shocking was the lack of basic medications available on the ship. A visit to the ship's doctor costs around $400, and there is no guarantee that you will receive medication that actually helps. On top of that, any medication provided may come with an additional charge. For a cruise company that carries thousands of passengers, this level of medical support is unacceptable. We are extremely disappointed with our experience.

I wish zero or negative stars were an option... they take your money and give you an absolute S__T…read moreproduct in return with no accountability or care for you getting what you paid for. So you booked the cruise eh? Think that's it? It's not. Read the fine print. They will uncharge you to almost double the price of the cruise itself. Excursions are insanely overpriced, book them from the vendor directly. Make sure you know you'll be charged $18.50+ a day for gratuity PER PERSON. You can cancel this on the cruise itself, but be warned, they'll screw you and the line for customer service will wrap around the ship. Now, that's all disclosed, and it's my fault for not reading it. So I want to just warn you all, cancel automatic gratuity as soon as you board. Leave tips. Carry cash. If you do a dining experience PLEASE tip them. Those people are great. But don't this is predatory cruise line steal your money. Why am I so angry with them? Let me tell you. We booked a cruise that was called "THE HUBBARD GLACIER CRUISE". It was an alaska cruise. We paid extra for a large balcony room to see a glacier. Guess what we DIDN'T see? Yeah, the Hubbard Glacier. Now you may ask, why not? Good question. ONE day prior to boarding we were told that our final port would NOT be Seward, but instead Whittier. We pre-paid for a train ride from Seward to Anchorage that promised beautiful views on a 4 hour train ride. The ride from Whittier to Anchorage? 90 minutes and so so. Refund? $50 on a $400 train ride. That's it. We find out the destination changed due to port construction in Seward. Construction that had been ongoing for a while and didn't complete until 3 weeks after our cruise, so it was known WELL in advance that it wouldn't be ready, but they wait until the day before to let us know. At that point, it's too late to change our transportation, and in Whittier a cab, uber, rental car, etc. doesn't event exist. So they know they own you. They don't care. On to the Glacier Viewing. The second to last day was supposed to be the Hubbard Glacier. A place realistically only viewable from a ship. The reason we ALL booked this cruise. On day 5, after we ALL got back on the ship after docking in Skagway, the Captain comes on and tells us that due to the new docking in Whittier (again, known well in advance), we would have to skip the Glacier and sail all day and night right into Whittier. So you are telling me that we knew we were going to Whittier a day before the cruise left, but we didn't know until the night prior there were restrictions on when we could access the dock and time management was now a problem? Needless to say the ship nearly broke out into riots and the line for customer service was front to back for the rest of the cruise. If this was weather, mechanical, whatever, I get it. It would suck, but I'd get it. I work in the transportation industry and sometimes you just get bad luck. This, however, was lying and preventable. They stole from ALL of us. Now, that aside, the food was terrible, and our "junior suite" cabin creaked and popped the whole time so loudly we could barely sleep and thought it would probably sink. The view from our balcony was of lifeboats and their support hoists. Their apology was an embarrassing room credit. That's it. Why didn't they cancel Skagway and go to the glacier? Well, they sold a ton of excursions in Skagway they'd have to refund. Floating around a Glacier that makes them no money is the much better option to cancel. I contact customer service multiple times for a more reasonable compensation. I couldn't have been told to F--K Off more times than they did. Nothing. No care or concern in the world. I will NEVER use Royal Caribbean again and I wish nothing but the worst upon them. One thing I will say, their staff on the boat are the nicest people ever. They were the only saving grace of this piece of s--t cruise line. You won't have a single complaint about the staff. Ever. But you WILL make a Royal Caribbean Voodoo doll when you get off that old a$$ beat to hell boat with garbage food. Don't say I didn't warn you. use Virgin Voyages, by far the superior cruise line.

Reserved luggage storage time with bounce, they cut my time short because they wanted to close…read moreearly because of the rain. Cutting into my plans that day. Refused to refund. Your better off sliding a hotel some cash to hold ur bags, bounce is not reliable (and customer service is poor).

I've stayed at the Marriott Biscayne Bay a handful of times now, and it never disappoints. The…read morehotel is super easy to navigate, easy to get in and out of, and the staff is consistently friendly and helpful. Having the little attached mall area is a really nice convenience, too. I typically book a room with a bay view and a balcony - the views are fantastic and make the stay that much better. My only small wish is that the pool area stayed open a little bit later in the evening, but besides that minor detail, I've never had a single issue here. Highly recommended!

We had a good stay at the Biscayne Bay Marriott in Miami. Our room, Room 3004 on the 30th floor,…read morewas nice and had a great view of Biscayne Bay, the Venetian Islands, and Miami Beach. We would stay here again. Pricing: We paid $1,038.56 for three nights, or $346.19 per night after various taxes and fees. We came for a wedding and got a group block rate of $269.00 per night before taxes and fees. Wedding Experience: This hotel sits directly on the bay and is adjacent to the Venetian Marina & Yacht Club dock. We attended an Indian wedding here and participated in a baraat (the groom's procession). The groom arrived via boat, which was cool. The ceremony took place outside on the Bayview Terrace. The backdrop was beautiful; very Miami. Lunch in one of the ballrooms was catered by the hotel's sous chef, who is Indian. The Indian food was outstanding, and I made sure to give the chef my compliments in person. The Room: Our room was a "Bayview Queen." It had two queen beds. It was just my wife and me. The room was clean, comfortable, updated, and modern. I appreciated that even though the bathroom had only one sink, there was a decent amount of surface space for our toiletries. Other Notes: We got an $18 daily dining credit, but never used it. It would be nice if the credit was applicable to gift shop purchases (e.g., bottles of water, snacks), but it's not. I relied on the cheap in-room coffee. Not terrible for cheap in-room coffee. The elevators were nice and fast. This hotel has 31 floors.

Straightforward and simple place to store luggage. We had a few hours between our airbnb check out…read moreand our flight, so we dropped our bags here and headed to the beach. We paid $10 per bag for the whole day. Staff were friendly and helpful.

From the owner: Luggage Storageread more

At one point in time, male staff and contractors who Sentral gives room keys to- from pest control…read moreto maintenance- were constantly barging into my room without permission and in violation of my lease. Mind you I am a woman and was not dressed. There were lots of "I'm sorries" from Sentral, but nothing changed. It got to the point where I had to obtain legal advice. While we arrived at an agreement, it soon happened again, and I let the manager know. *Crickets* Very surface level. They are friendly and use many words, 0 actions. You will only start to notice after you have a problem that takes more than 1 second to resolve. I was here for months and months before I noticed their pattern. Do not want to work. It's like, 'yes, I wish that for you too, that you could retire'; unfortunately I do need the services that I'm paying for to be completed. It's not cheap here. These folks would be in for a shock if they tried to work elsewhere (e.g. New York or even developing countries I've visited). They would not make it. Nothing happens unless you prompt it: "ok you've noted the issue, but you're not gonna be here tomorrow. So are you going to let someone else know?" Staff: "oh ok I'll tell such and such" 0 follow-through. They'll tell you that "they have a meeting right now" and will do such and such to address your problem after. *Crickets*. Then next they see you, they'll try to avoid you. It'd be taken as disrespectful, if not for that it's so overt that it's comical. Also lol, you don't need to avoid me; I'm not going to chase you to do your job. I wish I could say it was just a single individual. The staff have friendly personalities; I would be friends with all. As Dumbledore said haha: "It takes a great deal of bravery to stand up to our enemies, but a great deal more to stand up to our friends".

We had a really nice stay at this hotel. The room was clean and spacious. The suite with den…read moreaccommodated four people well and was comfortable. It's a good location- if you're looking to be in the heart of downtown Miami with nightlife & not too far of a drive to the beaches. The lobby had snacks to purchase and they do have a pool as well as a fitness room. The noise level was adequate during our stay nothing too loud. There was a washer and dryer in the room, which was extremely useful. Downside- No laundry detergent, no utensils in our kitchen. The halls were not in great shape. Carpet should be replaced to rid of the dirty stains & musty smells making your way to your room.