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Miami Marriott Biscayne Bay

3.2 (387 reviews)
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Chicken and Grits
Jamita H.

Such a beautiful hotel. My family and I stayed here before we headed out on our cruise. The location was near everything. My room faced the water and Bayside. It was such a beautiful site. Since I arrived pretty late to the hotel, I decided to do dinner at the hotel. My waiter, Frank, was amazing! He was very attentive and gave his faves to help me choose a dish. I went with the chicken and grits. Delicious! The bed was really comfortable and I was extremely pleased with my stay. The front desk staff was absolutely amazing! 10/10 would stay again.

Lobby
Nikki V.

Stayed July 2025 with husband and family (big birthday trip). Check-in started out great they were very cheery and friendly. Cannot trust their cleaning. There was toilet paper in our toilet. But we brushed that off and I got out my clorox wipes to sanitize the bathroom. However ... see pictures for the Contact lens stuck on the shower door from a previous person. Called and they sent housekeeping to get it. That person offered to give some points for the lack of cleaning. Sliding glass door did not lock. Took 2 different engineers coming to our room. So lots of time wasted. A/C did not work well in our room. Ice machine on our floor never worked. We did let them know & they suggested we get ice from a different floor, which we did. Mind you, it is HOT in Miami. Just sharing my not so great experience. We did talk to someone at the front desk and got pushed around there. Felt like we were annoying him and he just wanted to give us the breakfast in their club for our room, but we were with a group. Settled on 100 f&b credit. Which he ended up removing the resort credit (for both days of our stay) that we got when we initially checked in. So it ended up being less. We didn't feel like going back and wasting more of our vacation time to see of that was correct. First time staying in Miami and I don't think we'd pick this hotel again based on these. I hope your stay is much better.

Katie C.

I am communicating with the management regarding some of the housekeeping details. The customer service is fantastic! The M Club is well stocked and attended by amazingly welcoming people. I enjoyed my stay! Beautiful property!

Alex G.

This is really 4.5 star experience, but would like to be generous. 2 night stay on business. Got nice room with balcony and expansive view of the Bay. Titanium upgrade works, sometimes. Good sized room, clean. The furniture is dated, but nothing out of ordinary. Service was quite friendly and cheerful, absolutely no complaints! The cost was quite reasonable. M Club presence is a big plus too. Location is ok, could be better, but, once again, it is prime real estate, Bay front property.

Quality of bath towels
Reetu P.

Location & room view are the only good thing about this restaurant, it's walking distance to everything and you can take the free trolley to everywhere. View is gorgeous. Service sucks ! Check in being an Elite you are asked for ID and dealt with in an abrupt manner. M lounge for members you get asked if the extra food on your table you were taking it as that's not allowed. Maybe we are slow eaters ??? Breakfast buffet they ran out of plates so there was a long line everywhere and omelette station was a mess. Rooftop/ edge water bar the sever disliked her job. We sat there for 15 minutes no service. We went up to her and she was just standing there. We left and said have a Greta afternoon not a word. I couldn't believe this was a Marriott hotel! Overall we booked this for the location for our quick trip to Miami.

Homeless sleeping in the lobby. They asked me for money for breakfast while I was working in the lobby.

Here are the main issues with our stay: 1. My daughter took a bath and the water was green. In addition, the bathtub would not drain. 2. When we went to lie down, there was a brown stain on the bedding. Management came to our room to verify both issues, apologized sincerely, and offered points along with a room upgrade. Unfortunately, this didn't help, as we were checking out the next morning. 3. Early the next morning, I went to the lobby to get some work done and found people sleeping there who were asking guests for money. If you are going to charge a resort fee, some of those funds should be allocated to maintaining cleanliness, safety, and a secure environment for paying guests.

Ronald M.

We had a positive one night stay here before our cruise, and enjoyed the fabulous view from our 27th floor balcony. Beautiful decor with a comfortable bed. The bathroom was rather tiny though.

Inside
Mel S.

Stayed here recently for five nights and enjoyed my stay. Rooms: - I initially had a room with a king size bed that I liked, but it shared a room with the elevator bank, which got to be pretty loud. If you're a deep sleeper, you won't notice it. - I was very grateful that I was able to move rooms. I moved to a room with two queen beds and slept very well. This hotel is on the quieter side (which I appreciated) and has great views. - Both of my rooms had balconies with great views of the surrounding buildings, the ocean, and the hotel pool Amenities: - The gym is a very good size (6 treadmills) with a lot of equipment and weights. The beautiful views also don't hurt. I was fortunate to catch a few sunrises while on the treadmill - The M Club on the first floor has breakfast and dinner hors d'oeuvres during certain hours for Marriott members - The Gold Coast restaurant on the first floor provides dine-in and room service options - There is a store on the first floor as well with necessities, souvenirs, snacks, and a small Starbucks (there is a full Starbucks through the doors in the lobby that lead next door) Miscellaneous: - I was staying here during Hurricane Milton and the staff was excellent. Even though we were very lucky and fortunate to be far enough away from the hurricane, there was still risk of the hurricane changing course. The staff remained calm, brought balcony furniture inside for safety purposes, left notices in everyone's room for precaution, and brought in those evacuating from other areas (including their dogs)

An attempt at a Ceaser Salad
Helena B.

My sister had the unfortunate experience of dining at the Miami Marriott Biscayne Bay Restaurant. She ordered a Caesar salad, but what came out looked more like a science experiment gone wrong. Honestly, it looks nasty. Is this supposed to be a Caesar? In what universe does this resemble the majestic dish we all know and love? As they say, a picture is worth a thousand words--so take a good look and do better.

NFL teams are here!?
Victor H.

(From March 2023) Checked in here around noonish on the Monday of March 13th. While disappointed they didn't have any rooms available, I walked around the city and the hotel complex before coming back to the front desk around 230 when my room was ready. It was worth the wait as they gave me a nice upgrade from a room to a suite overlooking the city on the 20th floor (Perks of being a long-time Marriott member). The renovations appear to be complete and it shows based on the cleaniness and modern feel of the room. Favorite part of the room is the overlook of the bay area with all the boats/yachts and the water. Other amenities is the workout room and the pool on the 7th floor. Also there's several large conference rooms on floors 2-4. Valet parking is here too but didn't apply for me. The hotel is quite pricy like all hotels in Miami so your best bet is to use points/awards for places like this. That was the only way I could afford to stay here. I can see why as you get what you pay for with establishments like this one!

View
Papi ..

Spent a week here and when we first arrived here our room was dirty with hair all over the bathroom and also windows, absolutely disgusting. For 270$ a night was definitely upset. Overall I believe this location is the best location when it comes to hotels as it is right in the middle of everything and offers parking. Was also a good location since our seaplane tour and boat tour was right next door. The food and service was overall great was just really upset at the fact our room was dirty when we first got it. Also the cleaning lady asked for a tip after she cleaned it when it should have been clean which also made me upset. After spending a week here in the higher bay views in a king room, spent about 2400$. Hopefully next time our room will be clean.

Alexis B.

12.08.22-My crew flew down to Miami for a cycling event. I was happy organizers selected this location as the host hotel. I support the Marriott brand & knew it was near the places I planned to visit during my time down South. The hotel's holiday decor is nice, but the hotel is still under construction. As such, there were many restricted areas, make shift bar, inoperable elevators, etc. I arrived around 11:00am and hung out with my friends who had renovated rooms on the 20th & 30th floors. Their rooms were nice with stunning views of the marina. When my roommate arrived, we checked in. Much to my chagrin, it was on the 6th floor in a non-renovated room with extremely loud construction noise. The 6th floor also has sad yellowish overhead lighting & a bathroom sink that didn't drain properly. We were right next to the construction site and subjected to constant banging. This was distressing to say the least. We rushed to the front desk to report our grievances. They couldn't accommodate any changes then advised to try again tomorrow. We tried and tried again. My girlfriend continued to advocate for the change when I had lost hope. Her perseverance worked and we moved to the 22nd floor in a renovated room. We left early in the mornings for bike rides & returned late afternoon. No Housekeeping...It took multiple calls to finally receive fresh linen and a bathroom cleaning. Disappointing experience. I expect a lot more from this chain.

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Miami Marriott Biscayne Bay Reviews in Other Languages

Ask the Community - Miami Marriott Biscayne Bay

Review Highlights - Miami Marriott Biscayne Bay

A 10-15 min drive to South Beach and a 20min walk to the shopping plaza and food eateries that's downtown.

Mentioned in 28 reviews

Read more highlights

Penthouse at Riverside Wharf - An event space above all others...

Penthouse at Riverside Wharf

(10 reviews)

Little Havana

We attended a wedding reception at the Penthouse at Riverside Wharf in downtown Miami and had a…read morewonderful time. This is a great event venue mainly for a couple reasons: 1. It has excellent elevated views of the Miami skyline to the east and the Miami River, boats, and the W Flagler St Drawbridge (historical landmark, built in 1938) to the west. I believe the penthouse is located on the 10th floor of a relatively new building. 2. The venue is modern and versatile. The inside spaces (including restrooms) had a clean, updated look. For this event, there were multiple bars and food stations set up both indoors and outdoors. The dance floor was outside. The combination of string lights, rooftop patio decor, and the city skyline was beautiful. There was only one elevator to get everyone up and down, so there was a bottleneck there. They brought in a fire dancer to perform outside on the rooftop, which was really cool.

My friends and I went to The Penthouse at Riverside Wharf this weekend, and what a view!…read more The venue has great views on both sides - it has an urban background with the skyline and the freeway on one side, and an awesome view of The Wharf and waterfront on the other side. There's limited street parking, but there's an adjacent parking lot. I'd recommend using a valet service if you are hosting an event here. I absolutely loved the views here, which is why this place gets 5 stars!

Miami Marriott Biscayne Bay - hotels - Updated May 2026

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