Started to deal with Adam the owner of Gas Guys in March of this year on a recommendation of a…read morefriend. We talked several times, picked out a Peterson gas log, agreed to a very reasonable price and set up a delivery/installation date. Adam showed up on time, was very professional, knowledgeable and was very meticulous. He tested the log and gas supply several times, answered our questions, cleaned up and left. I would highly recommend him for any gas related project you're interested in.

Saw good comments on Gas Guys in Neighborhood app. Called and had good initial conversation with…read moreAdam. I was replacing older vented propane gas set. He recommended a new ventless setup which made sense. Recommended a chimney sweep (Total Chimney) who were great. Adam came three days later, installed new system in less than an hour. Was very professional, thorough and answered all questions. Highly recommend.

Amazing company with amazing customer service! The employees could not have been more helpful with…read moregetting me the best rates on both my Natural Gas and electric. Would recommend for anyone in the Hudson Valley who wants a good price on their utilities

From the owner: M&R Energy is licensed by the New York State Public Service Commission and a Qualified Supplier of…read moreNatural Gas and Electric Procurement in Orange & Rockland's and Central Hudson's Service Territory.

There charges are crazy.. More than 50% of my combined electric and gas through PSEG are Greenlight…read moreEnergy delivery charges. I didn't even sign up with them

I was just approached by two young men from Greenlight who claimed that they were working with…read moreConsumers to lower energy rates. They rambled off some information and I did not fully understand what they were saying, since I had a crying toddler in my arms. Feeling flustered by the situation, I just showed them my energy information, not realizing they were taking my personal information down. They then said I would get a confirmation text letting me know that they had spoken to me, which never went through. I'm completely sure that was a bogus claim as they sat there and tried to fake like their system was having a hard time processing the information. I'm pretty certain I signed up for something I never actually agreed to, and this has me feeling so wronged. This is a terrible practice and I am beyond furious by these scammer tactics. If I call and the issue is not resolved immediately, I will be livid.

WORST CUSTOMER SERVICE EVER!!! Phone system is brutal, when you finally do get someone they…read moreinterrupt you and forward you to another number without listening to the problem. Worse than the DMV. They won't put a supervisor on the phone, they are rude, and unhelpful. If they had competition, they'd be run out of business.. UPDATE: I was told a supervisor would call within 2 business day, I never received a call despite leaving that message by phone several times and on Twitter . Zero customer service.

I'm happy enough with the gas service and the price is reasonable. However, after paying my bills…read moreon line for years I've tried for two hours to sign up for Auto Pay and I keep getting recycled to the same pages with no instructions on how to do so. And now I cannot find a phone number to call and I'm afraid to do so after reading other reviewers. This is the problem with monopolies - no competition so poor service. Please, do not vote for more socialism!

The best of the best!…read more The Devaney family is just great as are the people working for them! Mr. James Devaney is one of a kind - one of the nicest people in the world. Bob, the manager is exceptionally kind and professional. Overall, Wonderful company.

Update to review 11/15/25. After posting this review, General Manager Bob Duffy contacted…read moreme and agreed to refund $450 of the $648.78 charge, bringing my cost to $198.78. While I wish this resolution had been offered during my initial conversations with staff rather than only after public complaints, I appreciate that management ultimately made this right. I have moved to another heating provider and won't be returning, but I acknowledge they did eventually resolve the billing dispute.

Good service and a smart staff! They are knowledgeable and very well stocked. And they know what…read morethey are talking about.

Can I tell you how much I love my helium tank?…read more Helium tanks are a dime a dozen these days. Okay, they can be a little more expensive than that. But disposable versions are available at every mass retailer and party supply shop that dots the American suburban landscape. And I was buying disposable helium tanks for awhile. They were fine. But the biggest problem was that you never knew when they would crap out on you. And they really just didn't hold all that much helium. If you wanted more than 50 full sized balloons, then you would have to pick up two tanks and schlep them around. If you've got a party where you're blowing up over 50 balloons, you don't have time to be mucking about with two separate helium tanks. Enter Noble Gas Solutions! Technically, it's more of a welding supply and medical gas company than a party supply store. In fact, I felt a little out of place not knowing one canister from another. Nor really, anything about compressed gas. But at least one young staffer made me fell much more comfortable. The old guard was wisely suspicious of my naiveté. Because once I got my industrial strength helium tank--and my regulator with capacity indicator--home, I was a little concerned that I might have bitten off more than I could chew. However, after following the simple instructions, I was blowing up balloons like a champ! Not only that, but when I was at Noble Gas Solutions, I couldn't help but notice they also sell dry ice! I mean, what else is more fun than a place where you can buy pounds and pounds of dry ice and tanks full of helium. It's not cheap. But the tank is refillable. And I figure it will pay for itself in the long run. Plus, it's super convenient. Not to mention, incredibly badass. Thank you Noble Gas Solutions. I can't wait for my first refill, and to come up with some kind of use for dry ice. In the meantime, if anyone has any ideas... I'm all ears.

The worst conglomerate next to the comcast & oil companies. Should be called neversource due to…read moretheir repeated negligence and price gouging. Anyone wanting to start a class action lawsuit against this worthless entity let me know it could pay for a home solar setup. 0 stars

Too many blackouts & power failures what a joke!!! God forbid there's a hurricane or a NorEaster!…read moreGet a generator!

Quick roadside stop to fill up a propane bbq tank. Attendant was speedy and friendly. All for the…read morecost of only $12!

don't like the experience w them called for refil 4 days ago 30% gas left and no delivery until…read morenext day even though i mentioned that my tank is at 0% now they want to charge extra for express delivery

This company provides horrible customer service, surprise, they are the only game in town if you…read morewant natural gas! I just purchase a home in Springfield, the gas mete had been shut off and locked out. This requires a tech to come out and turn it on, but the bad part is that YOU have to be there! First the soonest appt was six days from when I called. It is winter time so that seems like pretty poor service. Second, the appt window is from 8am to 12 midnight. I have never heard of any company having such a large window for service. Can you imagine having someone turning on your gas and going through your house at 11 pm or later lighting pilot lights? Third, the say they will call 39 minutes prior to you appt so you can leave work or whatever else you are doing to be there. The only problem is that the person typed my phone number down wrong in the computer so the tech can't get a hold of me. Honest mistake, right? Maybe, but when I call at 5:00 that day to see if they could still send someone out (remember my original window was until 12 midnight), of course they can't. Then I ask to speak to a supervisor, and the person says sure, I'll have one call you back. Then I don't get a call until the next day. This company is a Joke!

WORST customer service ever. Unfortunately we have them as a monopoly in Springfield. The guy came…read moreto change out my meter, decided there was a "dangerous" situation with my flue and shut off the gas to my hot water heater and furnace leaving me high and dry. 2 separate HVAC people told me it was excessive and completely unnecessary... whatever. Better safe than sorry. I repaired what they wanted me to and after a crap load of money (that was unnecessary) I called BSG to please come back and turn on the gas and relight the pilot in my furnace ... NOPE. screw you, you are on your own. Even though THEY shut it off for a BS excessive reason, I have to pay ANOTHER guy to come out and relight it. It would take them 3 minutes. It will cost me about $125 more to have this done.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.