don't like the experience w them called for refil 4 days ago 30% gas left and no delivery until next day even though i mentioned that my tank is at 0% now they want to charge extra for express delivery read more

Quick roadside stop to fill up a propane bbq tank. Attendant was speedy and friendly. All for the cost of only $12!

I have no pictures to share because it's a propane filling company and I think it would be weird if the delivery person saw me in the house snapping away lol We have had DiLeo has for 2 years now after moving into a new home and needing propane services. EVERY time my Husband or I have called, each person has been super kind on the phone. Such a simple thing but is so rare now a days. Their service is prompt even during Covid sicknesses running through a small business. So so happy with them and can't recommend enough read more

Unacceptable Pricing Practices for a General Contractor As a general contractor who buys and sells homes in areas without natural gas access, I depend on propane services, and Dileo Gas is making that difficult. Incredibly, I was charged $4.25 per gallon this summer--higher than the $4.00 per gallon I paid last winter. This kind of price gouging is completely unacceptable. It's absurd that during a season when demand is lower, I'm being overcharged in my own home. As someone in the industry who manages multiple properties, I expect fair and consistent pricing. Dileo Gas has proven to be unreliable, and I'll be looking for alternative providers for my projects and personal use. I advise others to do the same. read more

There service was good until I found another supplier for propane that was over $1.00 per gallon cheaper. They wouldn't negotiate so I switched to the lower priced vendor. Then out of the blue, without notifying me, they charged me $105 to pick up a near empty tank belonging to them. It was already disconnected, just had to take it away. Then they said I had 2 tanks, I never did, always only had 1. They took the money out of my fuel assistance, isn't that just great. Be very cautious of the fine print with this company. read more

Best gas company around! these guys are wicked professional. Always super responsive with great turnaround time. Not to mention their pricing Is always great! read more

Ive been using dileo since 2017 they offer prompt service and reasonable pricing no issues with customer service

We recently renovated our kitchen and converted our electric range to a gas cooktop. The team at Dileo Gas was easy to work with, efficient, and on time for delivery. We purchased a propane tank, which they set in place and connected to the newly installed gas line. In addition to the cooktop, they connected the tank to our grill. With such a complicated project, it was nice to have this one aspect be on budget and relatively simple thanks to the Dileo crew. read more

Dileo was very efficient about getting our propane filled the day after I requested it. Easy to work with, professional. I also found communication very easy through email rather than calling and leaving messages. Highly recommended. read more

We moved to Shrewsbury in the spring of 2014 and built our new home with gas instead of oil for heat and cooking. Dileo Gas has been there for us with reliable service even during last year's horrible winter. We've called last minute requesting deliveries and they were kind, helpful and dependable. Gas heat is the best in my opinion and Dileo Gas, Inc. will always have our business. Thank you for being awesome! read more

I requested a hold on my auto refill in the summer due to a birds nest. When I called in October for a fill, I requested to be put back onto auto-fill. I confirmed before hanging up that I was switched back to auto fil. Fast forward to December and I am out of propane/heat! When I called on a Monday morning, they charged me $150 for an emergency fill even though it was their fault. When I asked to speak to a manager, the person answering spoke to the manager and he had refused to waive the fee. I asked to speak to the manager directly and was told he wasn't on site and he would call me. NEVER CALLED BACK AND IT TURNS OUT THIS IS A COMMON OCCURRENCE ACCORDING TO ANOTHER EMPLOYEE. NICE WAY TO MAKE $$ AND RIP CUSTOMERS OFF OF THEIR $$. read more

This is the best company I've ever dealt with! They're fair, dependable, personable on the phone and competitive! They provide service and delivery with expertise and they show up early! Highest recommendations for this gas company. read more

What's not to love about DiLeo Gas ! You will not find a better home heating company to do business with. These guys treat you like Family instead of a number. Deliveries are always right on time with the most professional drivers. The propane price is half of what I was being charged from another local company with no rental fees or "low usage fees" I called for a delivery Sunday evening and the truck showed up at 830 am Monday morning. Highly recommend calling DiLeo Gas if you use Propane for anything at your home or business. read more

GREAT CUSTOMER SERVICE!!! I am shocked at how responsive Dileo Gas is! I called their office at 9 am this morning for a refill of Propane, even though I was scheduled to have my propane refilled next week, by 12:30 P.M. this afternoon they had my tank filled. These guys are the best!! THANK YOU read more

We are new customers, the service installation and delivery of our new tank was efficient and prompt. The staff are courteous and knowledgeable. It is a pleasure to deal with a business who appreciates their customers. We are pleased to have switched to a more competitive provider. We would recommend DiLeo Gas to anyone needing propane service. read more

i resently became a new propane customer of deleo gas. i also purchased my 100 gallon storage tank from them too. every step of the process was perfect. friendly , competent , very competatively priced , could not be happier ..... thank you read more

I have had a good experience with Dileo Gas and would recommend them to others. We recently converted from oil to propane and decided to use Dileo because they allowed us to purchase the gas tank (underground) outright (instead of a lease) and have deliveries made on an on call basis. This way we were not forced to use the same gas company forever. Dileo's gas pricing has been very fair and the service is very responsive. When I need a fill or require service, they have always been there when I needed them. read more

First, do *not* use traditional propane vendors: I was shocked to learn that propane vendors won't deliver to a residence unless the homeowner is renting a regulator from them, or the homeowner owns a ASME-certified regulator. That means renting a regulator from a vendor effectively locks you into using only them for all propane deliveries, so vendors only care about getting and retaining customers rather than selling propane at a fair price. I called local vendors (incl. Sub******n, Lor**n, Ost****n, Ame****s, and a couple others). They all had different confusing pricing schemes, with some selling propane below market rates but adding delivery charges, others selling at market rate but adding "service fees" based on annual usage, and all sorts of other shenanigans. It was a confusing mess of high-pressure, low-context sales. You'll pay a lot to change vendors once you've had one install their rental equipment. So vendors squeeze profits from their locked-in customers, keeping them right at the edge of cancelling service. The "industry norm" is a racket...it does not follow the free market. Why to use DiLeo: DiLeo Gas is the *only* place around (I made a ton of calls around) to buy your own MA-certified residential propane regulator and tank. It's a family business, now run by the sons Harry & Paul. They sold me everything I needed and even did the installation. They delivered awesome customer service. I shop around for rates whenever I need a refill and always end up choosing DiLeo because their rates are within a few cents of the lowest rates out there. read more

Best prices around and always timely deliveries. When I was looking around for a house we called them because it was heated with propane. We needed a little bit for a home inspection. The owner personally came out to put enough propane in so we could move forward with the inspection. You will not find a better company to deal with that actually cares about the customers. read more

I did business with a large propane supplier for several years and finally got tired of ripoff prices from a business that didn't really want to service small batch buyers. I called Dileo. The delivered price of my propane plummeted by more than 2/3, and now I'm dealing with people who know me, and respond immediately to delivery requests. If you're renting your tank from a large supplier and buying your propane from them, you're wasting your money. What you'll save when you buy your tank and your propane from Dileo is almost equal to the cost of one fill up from the larger company from which you rent the tank. In a little more than one delivery, you'll get the cost of the tank back, and you'll be dealing with very reliable and friendly people. My only regret is that I didn't make the change much sooner. Carl Haarmann read more

Amazing service. Had an issue with my gas fireplace insert and called on a Saturday. They came out within a couple hours, resolved the issue within an hour. Amazing. read more