The first time we can here on a Saturday morning the parking lot was insane. This time the visit…read morewas perfect. Super friendly and knowledgeable staff. Great selection of games (and models, miniatures, LEGO, etc). We'll be back.

I used to absolutely love this place. I would come in every release of Pokemon to buy 1-2 booster…read moreboxes for the past 4 years. They have now resorted to overcharging all of their Pokemon cards by over 200% basing them off of TCGPlayer prices created by scalpers. You know darn well they are getting their cards at distro pricing. The one store I could always count on has failed to stand out and be better! You guys have to do better!

I really love this toy store. I take my little boy to play here every time his mom comes here to…read moreshop. We spend hours just playing with the toys. It's an old fashion toy store the way it is meant to be. It's a chain but it feels like a small toy store. The people never seem to mind us playing. We've purchased maybe once or twice but probably played dozens of times. Thanks guys.

The two star are ONLY for the toy selection... My children…read moreand I LEFT WITHOUT BUYING ANYTHING.... The old man you see in the pictures above was rude to me, and my children, he did not greet us, then when my children asked a question about some cards he had he gave them a SNARKY, rude reply... If you are the owner, you suck as a owner... If you are the employee, find a new job... Learn how to speak to other humans, especially children, who had money to spend, and left offended not giving you a dime, of their hard earned money!

Got 3 large custom frame jobs back today. Took a bit extra time but they did it correctly, and…read morethat's what matters. Very helpful staff even helped me carry the large frames out to my car. I didn't ask for help they just picked up they other 2 and said 'which way?' A+

Ashondra is an absolute gem, she helped me with a gift card, and was being so supportive and nice…read moreto every single customer I could see. That girl deserves a raise!!

Just started collecting Pokemon and playing Magic casually at home. This shop has always had…read moreincredible customer service. Everyone has been ready to answer any questions I've had and have gone out of their way to teach me about some of the basics of collecting. Cards are often only $1-2 over market price in binders which is expected. Cards in the glass cases and sealed product are often close to market price sometimes below sometimes over depending on when you get in the store.

I would give 0 stars if possible. I've been coming in here for almost 2 years and spent tens of…read morethousands of dollars here. TRUST THE OTHER 1 STAR REVIEWS!! The owner is the most rude and emotionally immature person I've ever met, I brought in cards from 2015 black and white era all worth over $10 each ( buy policy states must be over $5) one card was a near mint dragon vault kyurem worth $80 which he called "bulk" then proceeded to tell me he won't comp out any of the cards because I'm "taking advantage of the buy policy". I didn't mind them not taking the cards, what frustrated me is that he then proceeded to start getting aggressive and cursing VERY LOUD ( In a hobby store full of kids) screaming "GET THE F OUT" repeatedly saying that I'm now banned for "taking advantage of the buying system". I was calm and collected and simply asked how I was taking advantage when those are the guidelines they put in place, in which he got even louder and more aggressive ( IN FRONT OF CHILDREN). I understand sometimes people have a bad day and things can boil over but this is a repeated behavior I've witnessed which is unacceptable. ( ALSO ALL THE REVIEWS TALKING ABOUT THE GUY AT THE TRADE COUNTER THIS IS THE SAME GUY, WHICH JUST SO HAPPENS TO BE THE OWNER). I would expect more professionalism from the owner of the store but it seems he treats everyone this way, I am only writing this review in hopes to save someone else the trouble since there is no shot they could ever earn my business again.

Shisty shift owner!!! DONOT purchase a thing from this unorganized establishment. Took me and many…read moreothers for a ride. Thought I would help out a dying business, but Buzz, the owner, reeled me in for a shisty sale. I went in to but a quad copter kit and he sold me his used banged up experiment stating it was good to go as is. He could not find his sale form and I wrote one up from scratch. Banged up copter and mismatched parts, ie batteries, charger, reviewer, transmitter,.., non of them coincided, or worked together. He avoided my calls and never made an effort to resolve the issues. Bad bad owner... Took the copter to another hobby shop and had its diagnostics checked and half the copter was not functional. He sold me his banged up personal project. Ass"@&&! Asked for a refund and stated,"What do you think this is Walmart?" The place looks run down and that's what it is. Be weary....

I'm so thrilled to have stumbled upon the coolest spot in Colorado! I'm very biased because I love…read morejigsaw puzzles and saw Missing Piece pop up randomly on Google Maps. Though I don't make much time for puzzles, it's a phenomenal local business to support by enrolling in a monthly membership. Every room of this converted home contains shelves of jigsaw puzzles from floor to ceiling. I could spend hours here. It feels special being local because I like to physically walk around to select my monthly puzzles, though they ship around the country. Everyone who works here is wonderfully helpful. They're impressively organized in their puzzle borrowing system. There's puzzles for sale as well. Someday I'd love to check out one of the monthly jigsaw puzzle competitions - people seem hardcore. Love this concept enabling the hobby of so many people - all good things to say!

My husband gifted me the monthly "Denver puzzler" membership. It has been so fun! The concept of…read morepuzzle rental is genius and there's a great selection and variety of puzzles to choose from. It's been meditative and relaxing with no guilt of, "what am I going to do with this once I complete it!?" I get 4 at a time, which has turned out for me to be the perfect quantity of puzzling for one month at a time. Thanks so much for providing this business! I am telling everyone I know! It's totally worth it!

Called in asked if they took magic cards said yes drove 45 minutes to be told we don't take magic…read moresingles customer service was short n blunt with no explanation on why I was told yes on the phone do not come here if your trying to sell magic the gathering!!!!

I went inside there yesterday to sell autographed jerseys, one of the employees decided it would be…read morebest to try to take advantage of me. I got a little upset, but I said I would come back the next day to speak with Harrison a man of profession. I went in today and one of the employees immediately pulled Harrison straight to the back and spoke with him. I'm sure he mentioned something about yesterday and told him not to buy a single product off of me. The uncomfort that I felt inside this store will never be forgotten. Thesaurus ran by people who want to take advantage of you. They don't have your best interest, please avoid. F a g s

Everyone that works here is friendly, welcoming, and ready to help should you need it. They have…read moredone an excellent job of helping me locate craft supplies over the years. The environment is warm and friendly and it's the only craft store I go to anymore for that reason. There's almost always coupons available online or through emails, the associates are always quick to get you signed up and make sure you are receiving special deals.

Horrible customer service experience tonight with Lisa and the manager on duty. The only positive…read moreemployee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers.

This review is a shout out to Ed, Brittany and the crew for the great customer service they always…read moreprovide. Denver Autographs sent an email shoutout to us about the Phillip Lindsay signing (thank you for the heads up)!!! I can't believe you guys were able to accommodate some 400+ people!! The crew kept ensuring that everyone in line had a TICKET; unfortunately, the selfishness of some fans, they ignored the instructions. Was just awesome to see the crew handle the rude customers with such professionalism and tried to make everyone happy. Thank you for always hosting great events! If anyone is in town, check this place out, they have very reasonable prices in the whole industry!!

From the owner: Denverautographs.com is your source for Denver Broncos autographed items from John Elway, Peyton…read moreManning, Von Miller, Terrell Davis as well other stars including JJ Watt, Jason Witten and many more. Visit our two retail stores in the Denver area or shop online for all your favorite players.