I am new to miniatures so I came in to ask for help on what options were available / what paints to…read morebuy. Both time I was in there the manager/ whoever was at the front desk brushed me off acting like an annoyance for asking him for help. Both times I ordered something online to pick up and the price that was on their own website was NOT honored. I was told the price scanned at the store is THE price. I won't be back.

Took in my brand new $80 axles for a Traxxas Rustler because a pin had fallen out on my second…read moredrive and they wanted to charge me $20. For one pin. Next, I took in a Traxxas battery that I had for one year, was told it was dead, and they offered to sell me a new one for $80. I contacted Traxxas and was told they have a one year replacement warranty. I was also told that I can swap out dead batteries for new batteries for %50 off. The HobbyTown employee withheld this information. Also, the employees seem very disinterested in helping and only offer advice that will help them achieve maximum profit, not long term customers. It pains me to have to say that shopping online is better than in person, but here we are.

I used to absolutely love this place. I would come in every release of Pokemon to buy 1-2 booster…read moreboxes for the past 4 years. They have now resorted to overcharging all of their Pokemon cards by over 200% basing them off of TCGPlayer prices created by scalpers. You know darn well they are getting their cards at distro pricing. The one store I could always count on has failed to stand out and be better! You guys have to do better!

The first time we can here on a Saturday morning the parking lot was insane. This time the visit…read morewas perfect. Super friendly and knowledgeable staff. Great selection of games (and models, miniatures, LEGO, etc). We'll be back.

Ashondra is an absolute gem, she helped me with a gift card, and was being so supportive and nice…read moreto every single customer I could see. That girl deserves a raise!!

Pro(s) has large selection of items; multiple sales…read more Con(s) smaller space; difficult to navigate through; several cashiers, still long lines; many "on Sale" items are properly/not marked at all; pricey candies and bottles of H2O or soda it's insanity; especially, being next door to Dollar Store.

The amount of one stars for this place is stupid. So I'm adding a review to help the guys out…read more It's one of my favorite shops and absolutely has the best singles selection and order process. I have shopped at so many card shops, and I'm gonna give my opinion on it. More than likely you are not going to be greeted like you just walked into a corporate retailer that has the "six feet rule." There are some outliers and shop owners and employees that are super engaging and chatty. But like 9 out of 10 times in card shops it's usually a quiet not in the mood to chit chat kinda vibe. Most everyone just says hello when ya walk in. I've personally had some good conversations with the guys who work here. But at the end of the day, not everyone plays the same TCG runs the same colors/strats or knows every card ever created among like 10 major games. Do your fuckin homework before you pull up. There are literally endless amounts of internet resources. Now to the important stuff. I really love the way you order singles, you literally text them your order. They reply when it's done and give you pre tax price. Shop is clean and organized and they have crazy old sets. I play MTG so it's a mecca to me. They pretty much have whatever I order and the cards are in good condition. You also get free packs after you buy a certain amount of cards which is rad. It's literally a reward for "just buying singles" You gotta pop into this shop if you play TCGs. Its a really good one.

I am building a commander deck in MTG and had some cards from my previous events (one with this…read moreshop which went somewhat well) that I wanted to trade in for store credit. The cards I was looking for totaled roughly $70 and the trade ins per the website they sent me was roughly $100 (not including the 30% they take off for trades which is no problem at all and not part of this complaint). They send me a multi-paragraph text with a bunch of rules regarding their policies, which I read in full. I then bring my roughly 15 trade in cards to the store to pick up my new cards. The employee at the trade in station (on 8/9/26 at roughly 5:30 PM) was incredibly rude, dismissive, and belittled me by saying that I should "probably read the rules before coming up here" (as if my 15 cards were really wasting his time). The rule in question is that they require the cards to be a $5 minimum for trade in, which again is not a problem for me, I just didn't know. This is because the rules for that were not sent to me, despite me telling the employee I was planning on trading in cards, and are instead posted in print outs as a wall of text stapled to the wall next to the trade in counter and only in one spot does it say that the minimum is "($5+ Only)". Either way, fine. I was already feeling upset from that unnecessary bad attitude but I took my cards back and within 2 minutes separated out the cards that were over $5 using, again, the website THEY sent me. He rolled his eyes and started taking pictures of the card, then gives me roughly $44 in store credit which I used to purchase the rest of my cards. Overall, nobody deserves to be treated like that, and that person needs to get their attitude checked or the store needs to step in if they want to retain customers. I will probably not be back.

Shisty shift owner!!! DONOT purchase a thing from this unorganized establishment. Took me and many…read moreothers for a ride. Thought I would help out a dying business, but Buzz, the owner, reeled me in for a shisty sale. I went in to but a quad copter kit and he sold me his used banged up experiment stating it was good to go as is. He could not find his sale form and I wrote one up from scratch. Banged up copter and mismatched parts, ie batteries, charger, reviewer, transmitter,.., non of them coincided, or worked together. He avoided my calls and never made an effort to resolve the issues. Bad bad owner... Took the copter to another hobby shop and had its diagnostics checked and half the copter was not functional. He sold me his banged up personal project. Ass"@&&! Asked for a refund and stated,"What do you think this is Walmart?" The place looks run down and that's what it is. Be weary....

I'm so thrilled to have stumbled upon the coolest spot in Colorado! I'm very biased because I love…read morejigsaw puzzles and saw Missing Piece pop up randomly on Google Maps. Though I don't make much time for puzzles, it's a phenomenal local business to support by enrolling in a monthly membership. Every room of this converted home contains shelves of jigsaw puzzles from floor to ceiling. I could spend hours here. It feels special being local because I like to physically walk around to select my monthly puzzles, though they ship around the country. Everyone who works here is wonderfully helpful. They're impressively organized in their puzzle borrowing system. There's puzzles for sale as well. Someday I'd love to check out one of the monthly jigsaw puzzle competitions - people seem hardcore. Love this concept enabling the hobby of so many people - all good things to say!

My husband gifted me the monthly "Denver puzzler" membership. It has been so fun! The concept of…read morepuzzle rental is genius and there's a great selection and variety of puzzles to choose from. It's been meditative and relaxing with no guilt of, "what am I going to do with this once I complete it!?" I get 4 at a time, which has turned out for me to be the perfect quantity of puzzling for one month at a time. Thanks so much for providing this business! I am telling everyone I know! It's totally worth it!

I went inside there yesterday to sell autographed jerseys, one of the employees decided it would be…read morebest to try to take advantage of me. I got a little upset, but I said I would come back the next day to speak with Harrison a man of profession. I went in today and one of the employees immediately pulled Harrison straight to the back and spoke with him. I'm sure he mentioned something about yesterday and told him not to buy a single product off of me. The uncomfort that I felt inside this store will never be forgotten. Thesaurus ran by people who want to take advantage of you. They don't have your best interest, please avoid. F a g s

Called in asked if they took magic cards said yes drove 45 minutes to be told we don't take magic…read moresingles customer service was short n blunt with no explanation on why I was told yes on the phone do not come here if your trying to sell magic the gathering!!!!

Horrible customer service experience tonight with Lisa and the manager on duty. The only positive…read moreemployee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers.

There was an amazing selection of clays I was looking for. The staff was helpful and friendly which…read moremade my time easier here. I saved a ton on this trip shoutout to the coupons available!

This review is a shout out to Ed, Brittany and the crew for the great customer service they always…read moreprovide. Denver Autographs sent an email shoutout to us about the Phillip Lindsay signing (thank you for the heads up)!!! I can't believe you guys were able to accommodate some 400+ people!! The crew kept ensuring that everyone in line had a TICKET; unfortunately, the selfishness of some fans, they ignored the instructions. Was just awesome to see the crew handle the rude customers with such professionalism and tried to make everyone happy. Thank you for always hosting great events! If anyone is in town, check this place out, they have very reasonable prices in the whole industry!!

From the owner: Denverautographs.com is your source for Denver Broncos autographed items from John Elway, Peyton…read moreManning, Von Miller, Terrell Davis as well other stars including JJ Watt, Jason Witten and many more. Visit our two retail stores in the Denver area or shop online for all your favorite players.

I want to be fully transparent in writing this: I've had the opportunity to work with Jacqueline,…read moreone of the owners of Beyond the Black Board, in a different capacity. While I'm not directly involved in the business itself, I've had the privilege of witnessing firsthand the heart, dedication, and care she pours into every aspect of it. Beyond the Black Board isn't just a toy store -- it's a cornerstone of the community. It's a place where creativity, learning, and imagination come alive for kids (and honestly, adults too). But like many small, family-owned businesses, it's also feeling the ripple effects of the current global economy -- especially the increasing tariffs and the challenges of supply chains. These issues are real, and they're putting pressure on the very businesses that make our towns unique. If you're in a position to shop small or support local, I wholeheartedly urge you to consider Beyond the Black Board. Whether it's for a birthday gift, classroom supplies, or just something to spark joy, every purchase you make there truly makes a difference -- not just to the business, but to the people behind it who care deeply about what they do. Let's keep our local gems thriving.

So very glad to have found this spot and that brick and mortar places like this still exist! So…read moremany puzzles and toys and educational cool stuff for a guy like me to geek out on. Tons of things for my own interests as well as gifts for family, friends, and especially my 3 year old. Finally picked up a Ravensburger puzzle after seeing the great reviews they get on Reddit. They were beginner 35 and 60 piece ones to work on with the kid, but they had all the way up to 3000 piece (uh, I'll have to pass on that challenge for now). Anyway, I highly recommend a stop in if you're in the area, or even if not. Service was also very friendly!