I would like to thank Hobby Lobby's framing department for their great work on this piece. First should be mentioned the high level of customer service I received from my associate. She not only took the time to explain and teach me the process of framing, but recommended this beautiful floating frame which is photographed. In an effort to revive my love for art, I am grateful for Hobby Lobby and their staff in all that they do. I would like to thank Hobby Lobby's framing department for their great work on this piece. First should be mentioned the high level of customer service I received from my associate. She not only took the time to explain and teach me the process of framing, but recommended this beautiful floating frame which is photographed. In an effort to revive my love for art, I am grateful for Hobby Lobby and their staff in all that they do. read more

Hobby Lobby - Floating frame - Arts & Crafts Near Me - Tucker, Georgia

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I couldn't even leave the parking lot without making this review because that is how annoyed I am. I just walked out of hobby lobby 7:19pm on Saturday April 12th. I drove over here to grab clear bags for an upcoming event. I walked the aisles to see if there was anything else I wanted while looking for the clear bags. In the area I was in there was one female employee who was assisting another lady and never returned to the area again for me to ask her. I walked the store for another available associate to find no one else. I decide to politely ask the male cashier with the curly hair if anyone was available to help me find the item. There was no one in his line so I figured he would attempt to call out to someone to help. I would be incorrect. Instead he quickly spews "it should be right after the paper products and someone should be over there to help you" and dismissed the convo. I say no one is over there that's why I came up her for help. I walk off to confirm again no one is there to help. I make my purchase other items so my drive isn't wasted and leave. I make sure to let my cashier know that the other gentlemen needs customer service training. This location will not see me again. I'll gladly drive to Lawrenceville before I give this location another dime. read more

I am a regular customer. In the past, I have talked to helpful associates. Today my experience was bad. Not only did they not know the item price that I was buying, but they just randomly made one up, which was absolutely ridiculous for what I was getting. I had to return to talk to the cashier after paying the high price they made up (cashier and girl manager.) They gave me credit back, I had to go myself and find the correct price and make the line again to pay. No apologies for the unprofessional service. Your associates should treat customers better and be more informed and professional. read more

Location: perfect spot! It's near everything! There's a Caribou Coffee & Tea within walking distance, Ross is a door or two down, and more restaurants down the street. Parking is also a breeze. Very large lot. Customer service: The cashier, Alessandra, was really helpful and sweet! The vibe I get from the staff here is that they're really laid back. It made our shopping experience very easy. Store: They have eeeeevrrything!!! I can't believe that I've never been to this store once. If you need to do an arts & crafts project, or want to spruce up your place, come here. They also have amazing sales, so look out for that. I don't know about any other Hobby Lobby, but this one was spotless! Finding what I needed was a delight. Will I be back? Totally. Would I recommend? I already have. read more

Hobby Lobby - Arts & Crafts Near Me - Tucker, Georgia

I love Hobby Lobby! Great selection, fair prices, customer service varies with store, but is generally good.

Very well organized and clean. My goodness, they have so much Holiday decor that is spread throughout entire store. I knocked off a star because I asked an associate for a specific wreath, and instead of helping me find it, she just pointed and told me to go to the "seasonal section". What the? The ENTIRE store had holiday decor! Lots of parking spaces and in the Dick's and Sprouts shopping center. read more

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This place is brand new, just opened grandly past Monday that is on 29th May 2017. Store looks very neat, clean and spacious. They already having a lot of deals/sale on different variety of items. This is a chain store carrying a variety of arts and crafts materials, plus party supplies, fabric and home-decor items. This location has exceptional customer service. People on the floor and on the cash register are very friendly and willing to help or give you suggestions if needed. Very few stores are closed on Sundays and this is one of them. The management is very attentive and responsive and most importantly, focused on making sure every employee has the tools they needed to accomplish their tasks. They did have exactly what I was looking for and I will sure go back again, because they are always running great sales. Ample free parking in the plaza and in front of the store. If you are in the area it is worth a shot to go in and see what they have for you. Every chain store is little different in what they carry, so go try it. read more

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No complaints I like shopping here My daughter's favorite craft store Great inspirational books as well Much respect that they are closed on Sunday read more

They sell defective products and aren't honorable enough to give you a refund when you try to return it. Manager Randy told me I "could donate it but I won't be giving you a refund" and walked away. Sad that that's what they call a manager. They lost my business forever, and it's clear they don't care. read more

Coupons can only be used on 1 item not the entire purchase. This store has beautiful pieces for decorating your home. Often the have sales and coupons to discount the price of non-sale items. I love how the store is sectioned off based on decor style. It makes it much easier to navigate the store. read more

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I went in the store today and per usual only one cashier was available with a long line (no worries I waited patiently). The associate came and told me that she could "help me in line", so I went with her. When I got to her line, I mentioned I had a return and she told me that she couldn't take me. She said the line wasn't for checkout and I asked if I had to go wait back in the other line because she didn't tell me that, nor was there a sign. The manager was standing there and also could not assist me. I overheard the young ladies saying that "it really wasn't a big deal" after I ended up getting back in the other line having to wait behind people, although I was there before them. The manager showed no care for my concern or the unprofessional that was displayed. read more

I am an avid crafter so I come to Hobby Lobby quite often. This occasion was for cute Christmas decorations that were on sale. I definitely have great luck here finding papers for custom greeting cards, framing pictures, even just nic nacs for the house. The staff was friendly and they greeted you upon entry. I was using the wrong app looking for a coupon and the cashier politely let me know I was slightly confused. Oops. If you're into buying things for the home or just a crafty hobby, you'll love this place. read more

So, yeah... I start this way because a lot of my friends are very ideological, a good portion quite black-and-white liberal, and, a few, members of the GLBTAQ cadre, who believe Hobby Lobby is one of the companies one can label Evil Incarnate and on indefinite boycott. Yes, they have a "colorful" legal history, and some of their decisions may make one question things... Me, still, I've looked at this Oklahoma City-headquartered company with sometimes passing admiration, partly because of the tenet that they close on Sundays to "allow employees time for family and worship." Then, the side of me that's missed this art supply store Pearl (back in Broward County, FL) that I would go to with my sister whenever she needed stuff would smile the couple of times I've actually gone into a Hobby Lobby. Those two times when I went with my mother, one in Stone Mountain and one in Snellville, gave me some beckoning to want to come to this new store in the Tucker Meridian shopping plaza (that now has its four anchor stores of Hobby Lobby, DSW, Sprouts Farmers Market, and Dick's Sporting Goods all now open), down/around the street from Northlake Mall. I'd felt like I do when I'm in a library, bookstore, or browsing a bin full of DVDs: it gets my imagination going. Another beckoning was because I've been hearing some talk of egregious customer service in this location (which, unfortunately, seems to be the same in all of the Tucker Meridian shops) and I wanted to see/witness/experience (in a masochistic way, I suppose) this for myself. And I needed some cork stoppers; where else would I get them apart from a fairly-distant Michael's? This Hobby Lobby, while new, doesn't seem to diverge too far from the corporate design. The layout is a little haphazard, with one seeming to find the same thing in multiple places (which, I think, may be on purpose). If one needs frames, they're there (and they seem to customize them, too). There's glue, glitter, fabric, string, yarn, patterns, craft paper, paintable objects of all sorts... One thing that made me smile was the little section of colorable Christian crafts (like bookmarks that say "Christ Loves Me" and such; just in time for VBS?). The general customers walking around that I'd seen did seem to fit the stereotypical model of mostly middle-aged women (sometimes with husbands in tow), though I did notice a couple unaccompanied dudes there too. I did overhear, even, a woman with "country wisdom" wondering out loud how a brand-new store can have clearance items already. I chuckled internally, and then thought, "Yeah! Hmm..." They seem to not have a lack of staff for the moment, and I think it's partly because it's a new store and they're still working out customer levels. Saying that, I did see a bit of service staff walking around and a lot of stocking/carrying about of store items. I didn't find the size corks I was looking for, but I did end up getting a couple of thoughtful gifts for my niece and nephew (and, shockingly, at 50% off for both!). And the customer service didn't suck. Actually, a spirited, young guy assisted me with finding the general cork section (telling me there were three more people that week asking for corks too; interesting!). FYI: they're waaaaaaay in the back to the left of the restrooms. This was one thing for what they didn't seem to have multiple placements. He came with me, showed me them, and actually didn't leave until I'd determined I was looking at what I might need and thanked him. Then he'd said if I needed anything else to please let him know. Pretty good service, actually! The checkout was pretty seamless, though I blinked twice because I ended up paying a lot less than I thought I was going to pay. Should I actually need anything further, I think I wouldn't put this place out of my mind. read more

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I would have given my visit yesterday a minus 1 Star. I got in line at 4:20 p.m. my receipt shows check out time of 4:50 pm. There were only two (2) registers open.......lines for both drifted way into the floor aisles....... There were SEVERAL sales staff just walking around........‍. The manager even strolled by a few times......till finally he added another register.......‍ Truly not how you retain your customers......the goal...in my opinion is to service the customers at peak times and clear the lines to improve not only the wait time but to retain the return customer. At this time this is my preferred location to shop........ I will however try this store on my next supply need and if it has not improved I may have to try the competitor just up from them.....the [ M] store. My rating for this visit: Store merchandise stock : 3/10 Cleanliness of store: 8/10 Customer service in Fabric Dept: 10/10 Finding items I needed: 4/10 Overall store visit: 4/10. read more

Management here is AWFUL! One in particular is a black male with a bald head. It is extremely unapproachable, unwelcoming, and act is if you don't exist. He allowed the lines to be terribly out of control with only 3 cashiers available. after standing in line for a hour, I was then told I had to go to another line. I love hobby lobby but I love exceptional customer service much more. read more

I really hate to give bad reviews but i feel like i have no choice in my experience with this Hobby Lobby location. This past Saturday 7/29/17 after noon, I visited to buy frames for some new artwork I bought the weekend before. I bought 5 frames(total of 3 different sizes) and 2 pieces of artwork on this visit. I do want to send a shout out to the 2 employees in the custom framing department. They were very helpful. I don't remember their names but the 2 employees were a taller white guy and a middle aged black lady. I made my transaction and went home to start framing my artwork. The first 3 frames fit the artwork perfectly. The 4th frame didn't work for the art piece that I wanted to go into it but I didn't mind because could use it later in life for a piece that would fit it. After unwrapping the 5th frame, I noticed that it had a small crack in the top left corner. I was kinda bummed because i was looking forward to hanging the art I bought in this frame as it took me a while to find a frame that would fit. Overall no biggie.....I just figured I'd take it back to the store and get it exchanged for another or get a store credit. I didn't care either way as the frame was only $20. I wasn't able to take the frame back the same day and as you all know Hobby Lobby is closed on Sundays. As a result, I took the frame back Monday evening(7/31) after I got off work(around 5:40 pm). I get to the register to make my exchange and the cashier(who was very nice also) says that she would call the manager on duty(named Terry) to come help me with my exchange. I move to the side so the cashier can continue working and wait on Terry to assist me. After a few minutes, he walks up to me and asks me how he could help me. I explained to him the situation and he seems pretty dry towards me and my issue in general. He reluctantly says that he'll go back to the time of the transaction and look on the camera to see if there was a crack when I bought it. I thought that was pretty strange as I didn't feel like a security camera could pick up a small crack in the corner of a frame but hey...technology is quite outstanding these days and maybe they had the top notch 2022 model cameras that aren't even out to civilians right now lol. I wait a while and he comes back with a blurry picture of the frame on his phone saying there were no signs of damage at my time of transaction and he couldn't help me. Your store sold me a cracked frame and all you can tell me is that you can't help me and you aren't even going to try to come up with a solution?! Well thanks a lot for your care and concern for the problems of your store Terry. Real great management skills here! Thanks for going out of your way to not even try to help me in any way. The frame was only $20 so it's not about the money overall...it's about the principle. I put my cracked frame and my receipt back in my Hobby Lobby bag and told him that I thought this was ridiculous. He didn't seem to care at all. I'll never step foot in Hobby Lobby. You all don't deserve my money with a manager out here solving all of the world's problem like in the fashion of Terry. Thanks for nothing and a waste of time and $20. read more

This store always have short of staff .. no one to help .. the staff never pleasant.. and you feel you are a bad guest at dinner time when you come in !!! Here is the reason I am writing this review . I came in the morning to this store on March 29 /2019 to buy flowers .. because they were on 50% off .. picked all the flowers I needed .. then went to the florist who you are supposed to ring a bell and wait all day till someone pays attention to you .. finally.. one of the male employees come and till me she will not be here until one o'clock.. so !! I showed disappointment of not being able to come back and was afraid on missing the sale !! He said ( no worries the sale will be all next week ) Off course he was wrong !!! OR I might heated him wrong . I come on Monday couple days after .. off course the sale was done .. I spoke with a female cashier telling her ! The situation.. she replied.. SORRY ITS OVER .. I CAN HELP NEXT CUSTOMER PKEASE .. just like that .. I ask for a manager.. got the assistant Mr. Glenn . he gives me the exact reply .. and goes talking to other employees like I was a ghost.. I go back to the first cashier asked about her name .. her reply was !!! Can I ask why .. I said .. I will write a complaint.. she refuses to give me her name .. bottom line I did not want anything all I needed to see some courtesy from the staff !! Or at least to here oh sorry it will come back next month .. NOTHING BUT UNPROFESSIONAL. read more

I've always felt conflicted about shopping at Hobby Lobby due to their very apparent conservative, discriminatory belief system, but unfortunately they carry some items that I can't get anywhere else for my business. However, I will no longer shop there. This is the third time I've received such poor attitude from the employees at least at this location. Apparently they didn't read their Bible this morning! As loud as they blast their "praise Jesus" music in the store, you would think they would all be in a good mood. read more

I saw this store open up recently in Tucker while I was driving by last month so I came back to have a look around. Main reason was to find filler beads, but curious what the store has to offer. Very clean and was greeted with a welcome when first stepping into the store. There were a couple employees walking around, but I sort of don't like to be bothered while I'm browsing. Unless I need help, I'll seek it. They seem to be accessible within reach wherever I went, so I wasn't worried about that. Aisles and store setup is the same as other hobby lobby. Unfortunately, couldn't find the beads I was looking for and left the store empty handed. But, great space so far. read more

Double check your receipt and pray you are not in any kind of hurry. Purchase a chair or make your own so that you have something to sit on while in line. read more

Love this store but somewhere who prides themselves on christian values should teach their employees the golden rule second time I have been in this store and the customer service is straight rude. Myself and several other customers were told someone cant help us at a register because they are off...then why be at a register. Would rather drive to another hobby lobby just to be treated decently read more

Went to Hobby Lobby just to check the new store and get ideas for class project. A kind man Robert in the craft area suggested more things for me to do than I could have imagined he even suggested plenty of things to fit my budget and my students thank you for pulling me out of a bind. My students are very happy and I can guarantee I will be visiting Hobby Lobby often. Laura S. read more