The young cashiers at the front of the store are consistently kind and helpful. Unfortunately, my experience with some of the much older women working in the fabric section and toward the back of this particular store has been very different. I've repeatedly encountered rude and dismissive behavior when asking for basic assistance, whether it was about diamond painting supplies, friendship bracelet thread, or yarn. They often act as though helping a customer is an inconvenience. Quite frankly, there have also been several instances where I felt they were surprised or uncomfortable dealing with a non-white customer, which is especially odd considering the wide variety of people who shop at this location. What makes the contrast even more noticeable is that whenever college-aged employees are working in the back, they are friendly, approachable, and willing to help without any apparent issue. Management should consider additional customer-service and cultural-sensitivity training for the employees in these sections. No customer should feel unwelcome or treated differently simply for asking for help. read more

Hobby lobby has everything you need and more. The sales are amazing. If you creating something for a party or just for the home and fun kid project this is your place. Yes you will have to wait which is not my favorite but it won't stop me from coming. read more

I recently visited Hobby Lobby and had a very enjoyable shopping experience. The store is located in a shopping center with a large private parking lot, so finding a space was easy and convenient even during busier hours. Inside, the store had a bright, clean, and well-organized layout that made browsing through the aisles relaxing and inspiring. Some items had prices that were clearly marked and some didn't. It was hard finding a staff member to get items scanned so I had to put it in my shopping cart and get to the checkout line for a price check. I have been to other Hobby Lobby locations and it's quite large with lots of items to look at. I feel like all these stores are owned by a Christian family as I frequently hear Christian music as you walk around the store and it is quite peacful and relaxing even for non religious shoppers. Some of the standout items for sale included seasonal home décor whcih right now was clearance items from Valentines Day and new items for Easter holiday. There were also a large display of artificial floral arrangements, wall art, and a wide variety of craft supplies. I found a few paints supplies and scrapbooking materials for my niece to enjoy. The selection was impressive, and the quality of the products made it easy to find unique items for both home decorating and DIY projects. Overall, this Hobby Lobby location is a great place to shop if you have time to wander the entire store because you will leave with a cart full of creative supplies or stylish décor. Plenty of parking in the front and restrooms are nice and clean. read more

Extremely frustrating experience at this Hobby Lobby. I bought a set of frames, and when I got home, I realized one was damaged and broken. I brought it back just a couple hours after purchasing it, with my receipt, expecting a simple exchange. I waited 30 minutes in the exchange line, only to finally get to the front and have management come over and say they couldn't accept the damaged frame. They refused an exchange, refund, or any other resolution and sent me home with a broken product. I wasted about an hour of my day dealing with this. Very disappointing customer service over something that should have been a simple exchange. read more

This place has everything you need, with excellent pricing. Everyday low prices and plenty of sales so no coupons necessary. I've gotten all party supplies here, chocolate & cake making, frames, wedding add ons for veils and dresses etc. the employees are supper helpful too. Shoutout to Linda, Medina and Theresa went above and beyond for me when I lost an important item in store. Definitely your one stop shop for crafts and party supplies! read more

At check out I had a lamp that didnt have a price, the cashier. called a "lead" to check a price, she checked the IPad and said its not coming up. I said there are a few on the shelf, she said well its not coming up. She didnt offer to go check the price on the shelf so I told her I would go check the price. All the lamps like it didnt have a price so I took a photo of the tag on the shelf and showed it to the cashier . I then asked to speak to a manager and the same girl with the IPad came up and I told her are you the manager, she said no. I asked her if she would call the manager and she did. I told her that you should never had a customer have to do a price check run, she said I cant leave this area, i told her then you should have asked someone to do the price check. She didnt apologize just walked away when the manager came up. I told the manager what happened and she apologized. I told her this hopefully a teaching opportunity for your staff. A customer should not be doing the job of a store employee. Very disappointing the level of customer service. I forgot to get the names of the employees. This was on Sept 1, 2026 read more

In the framing department of Hobby lobby in Laguna Niguel; Alley is really a standout. She is very knowledgeable and personable and she took her time in helping me find a frame and a Mat for two children's art watercolors I had made. On top of it; she was able to direct the other staff in helping many other people that stopped by for help. All the staff, are very friendly and the store is packed full of just about anything you need for creative projects. read more

Came in today because my friend told me that they always have 50% off in the bakery section, when I was checking out the sweetest cashier Janet informed me that anything that says "sunny side up bakery" is always 50% off score! I'm going to make cupcakes so compared to what I was going to pay on Amazon for supplies, it came out to quite a steal. You can get lost in here with the endless aisles and their plethora of trinkets. I love coming here, there is something for everyone, and you never leave empty handed. There is always a sale going on, and plenty of employees to ask for help. Parking is in abundance anytime of the day. Who doesn't love a good deal?! Come visit! read more

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Located right off of Alicia in the big shopping center that has Pavillions, Walmart and a whole host of other stores there is plenty of parking and easy access. Hobby Lobby is one of those giant warehouse type stores chock full of housewares. They have gotten themselves in a bit of a pickle with their religious commentary but they still seem to draw crowds. It's sort of like the stuff you see at Home Goods before it gets marked down.. like wall art of Santa in a military uniform.. or the Buffalo staring at you wearing a Santa hat.. you know.. high class art.... They do have lots of art supplies and their checkout goes pretty fast. Next time you need an end table made of a German shepherd with a flat surface on his back you now know where to shop! read more

Cashiers are always nice and kind here but the managers seem to be very mean and stressed out everytime I go!

Service: it would help the cashier if they had scanners. So they wouldn't be typing in the price or the SKU code. That would move the line faster! Selection: Some aisles didn't have any products on them, but they had a good selection. read more

This Hobby Lobby is stocked well. It is, however, notorious for having only 1 register opened. read more

How can they not take NFC payment methods or Apple Pay/Google Pay? I waited in line to check out only need to be told they need a natural credit card or cash. I was in Belize earlier this year, a developing Third World country, and everybody took Apple Pay. I never even needed to take my wallet anywhere. I got my wallet, then had to wait in line all over again. Terribly backwards company. Go to Target, World Market or HomeGoods instead! read more

I would never in a million years think to write a review on hobby lobby with one stars but today is Easter and I had an Alice in wonderland themed easter and these pom pins on the picture were going to be the perfect things hanging on top of our table they look more weirder than lanterns which reminded me of something the mad hatter would do but obviously when I opened the packaged they were nowhere near what the picture showed why put these when it was clearly misleading, also the only thing that bugs me about this place is the cashiers are licking their fingers to roll your items in the paper and to open bags or even money it's just gross I dont want to touch my bags after u have licked your fingers please managers talk to ur employees about this it doesn't make the experience enjoyable read more

Hobby Lobby - Arts & Crafts Near Me - Laguna Niguel, California

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Plenty of parking. Clean location shelfs seemed to always be stocked well. Friendly staff. read more

Disorganized. One lane for returns and it wasn't even open and changed the return lane to lane 1 and I would have to get back in a long line. Not worth the drive or effort to come back here. Just go to Michaels :) read more

Hobby lobby definitely has its pros and cons. Pros: Pricing is generally really good. There are lots of decor and craft options for any age. Everyone is always very friendly. Cons: The store can be overwhelming since there is SO much there. The check out lines can take forever even if nobody is really in line, which can be frustrating. read more

This review is for the Hobby lobby on Alicia Parkway in Laguna Niguel. They have 'great' selections on holiday decor and crafts and they also have decent pricing but that's just not enough for a pleasant shopping experience! Their floor supervisor/management, and their cashiers are not trained how to expedite good customer service and here's an example -- after standing in line for 10 minutes behind one man (who was waiting for 5 minutes before me) with only two cashiers and 15 people in line, a young cashier comes to the line to open a cash register then proceeds to take two people who have just arrived at the back of the line -- leaving all of us who have been waiting over 10 minutes in line. The floor manager/supervisor saw this happening but never said a word! That's not how you treat your customers; instead, the right thing to do is take the next person (who's been waiting) in line and bring them to the new register! It's not difficult to use common sense. Instead, several people walked out, including me! Try TRAINING and Re-Training your employees -- and always remember it begins with well-trained MANAGEMENT! read more

NO APPLE PAY? RUDE WORKERS. I want to share a disappointing experience my daughter and I had at the Laguna Niguel Hobby Lobby. We visited the store today to buy supplies for her Christmas candle-making project and had a lovely time shopping. Unfortunately, the checkout experience completely overshadowed it. The store was busy, and we patiently waited a long time in line. When we finally reached the register, we were told that the store does not accept Apple Pay. There was no visible signage to indicate this ahead of time. We asked politely if the cashier could hold our items so we could quickly retrieve my daughter's card. Before she could respond, another cashier loudly interrupted, stating that they "don't do that anymore," which came across as abrupt and unkind. We accepted this and left, but within seconds of stepping outside, my daughter realized her card was actually in the car. She went back immediately and explained this. The items were still at the counter, and she only needed a few seconds to grab her card from the car. The cashier said she could, but insisted she would need to wait in the entire line again. This level of inflexibility and lack of courtesy was very discouraging. The delay was only a matter of seconds, and there was no reason the cashier could not simply hold the transaction for her to return. After waiting so long and being spoken to so abruptly, it felt extremely dismissive, especially toward a young customer excited about her project. I hope the store can address this so future customers are treated with more empathy, professionalism, and basic kindness. read more

Teresa c was not a pleasant person I came up to check out I had got card stock paper it's 8.5x11 price says .49 cents She was charging me as if it was a 12x12 I told her the price took a picture came back asked for a manager the manager said it's a 12x12 I under however your price says she told Teresa to honor the .49 she turned to her manager and said it's .79 Then I went to tap to pay her attitude is alarming and said I need physical card ahh no problem Stereotype for sure lack of customer service for that store being a Christian store she need's Jesus !! read more

Absolutely painful. You have 20 people standing in a single line and 5 employees sitting around not helping or opening up another register. They don't take Apple Pay. Better service at the DMV read more

it is a wonderful store for the most part. I make my own greeting cards amd purchase 12x12 specialty card stock, but they are very picked over over and several spots that are empty. I went to the Aliso aViejo one again last week hoping they had restocked them, but alas, no. They have been sparce for months. I went to the one in Santa Ana after that and it was fully stocked. It's 1/2 hour one way and even when there is a sale, which there often is, with the price of gas in CA, my savings are eaten up in gas. Michaels is ten minutes from me, so that will probably be my go to store, at least for the paper. read more

One of my favorite Hobby Lobby locations. The staff members are always helpful and knowledgeable. I didn't get all their names but I do remember Luci at the check-out register. She was a doll and we adore her. The store is organized and it's easy to locate what I'm looking for. They have a wide selection of items at reasonable prices. There is always a staff member nearby in every section so I don't have to go on an expedition to find help or if I have a question. I love that they have a lot of cash registers opened all at once when the lines get long... or maybe I just happen to get lucky every time I come here? I don't think I've ever had to wait in line for more than 2 minutes on a busy day which isn't bad at all considering I've stood in line for almost 9 minutes at Michaels a few weeks ago and it wasn't even busy. We don't even shop at Target anymore and for good reason. Hobby Lobby has almost everything we need. read more

Hobby Lobby - God Bless America - Arts & Crafts Near Me - Laguna Niguel, California

Great options for reasonable prices for quality. Always have their holiday or upcoming season items out early. read more

Hobby Lobby is one of those gifts that keeps on giving! You never know what you'll find when you walk inside. Just know that you'll be pleasantly surprised as you casually stroll down the aisles. Hobby Lobby is located in the city of Laguna Nigel. You'll find this store in a large shopping center on the corner of Pacific Park and Alicia Parkway. It's in the northeast corner of the lot with ample parking out front. Hobby Lobby has a nice variety of home decor items. You can find small pieces of furniture like chairs and small tables. Home decor such as mirrors, picture frames, and ornaments are also prevalent throughout the store. If you like to sew, you might want to peruse their materials, ribbons, and other sewing accessories. I like that they have some items that would be handy in my classroom such as stamps, ink pads, popsicle sticks, and so on. Of course, plenty of garden decor is available to add a little curb appeal to your home. What is interesting nowadays is that Hobby Lobby recently took many precautions prior to reopening. Masks are required upon entry and they carefully monitor the number of people that can be in the store at one time. Blue tape shaped like squares marks the spot where you will stand during checkout. Plastic partitions provide a level of protection for the customer and employees. Also, countertops and debit/credit card readers are wiped down after each use. I have to say that it felt good to be back to shopping inside of the store. We were able to take our time as we looked for some items for our home. Due to the circumstances with COVID-19, I like that they did their best to make the shopping experience enjoyable. Everyone was so friendly as they welcomed people back into the stores! This is a nice alternative to some of the other stores that have yet to reopen. read more

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a HUGE HUGE thank you to Medina in fabrics! she's such a sweetheart and helps you in what you need! she made it so easy for me to shop for my fabric I needed for my dollhouse bedding! thank you so much Medina!!! read more

This Hobby Lobby is huge! It was my first time coming to this hobby lobby since I needed to buy a few items for work. Sadly, the Christmas decorations are very low in stock right now. My fault for waiting last minute to buy Christmas decorations. Other than that, this place has everything you need! I even started a new hobby with making chunky blankets and their yarn is 30% right now! All the employees that I encountered during my last two visits have been really friendly! One employee even made sure she rang up the correct items and didn't double scan anything. read more

I went to purchase some stuff today (3/03/2025 around 3pm) and there was only one cashier open next to the "return" register. This orderly lady in that register (I couldn't see her name) was pretty rude, l sensed racism towards me and my mother in law. The reason I say this is because the customer she helped before us was a caucasian woman, the cashier was supper nice and helpful to her but as soon as we walked to the register she even changed her face and tone. I asked her how she was doing today and she didn't respond or even looked at me. There was clearly a difference of treatment between us and the white customer. Disgusting behavior, I will never go back to this location. read more

An incredible amount of products here, you might not find what you need but you won't be bored! Quite a variety of hobby oroducts and just fun stuff. read more

We were looking for fabric, we saw a lady working there, the lady had short hair and was of Asian origin. I asked for her help, and the only thing I received from her was racism and bad service, I complained to the manager because I believe that we all deserve the same respect no matter where we come from and because we are consuming their products. read more

My 1st ever visit to HL. I walked the store looking for parts for my project, found 2 items but not all, back to amazon. I went to check out, there was 2 long lines, 1 cashier. Stood there and nothing moved as the cashier was kibitzing with the customer. I didnt have a hour to stand in line. I left Never again HL, I just dont have that much time to get my chores done read more

As much as I love this store, the check outs are always ridiculous!! Long line . If you can avoid it , you are doing yourself a favor! read more

The lines are so long because they have to manually type in each item, God forbid you add a barcode or scanner.

I had a very bed experience at this location . A couple of months ago I was looking for a strong glue and picked up two at this location . It had "super glue " on one of them and when I asked the associate if I could return it for a refund in case it's not strong enough , she reassured me that I can get a refund . The so called superglue was very watery texture and not super glue at all and when I took it back for a refund the manager said that it was opened and they don't take it back !! How on earth can the quality be checked if it's not opened ?! I stormed out of that place because she was rude in the way she was examining how much glue was used and trying to convince me that if I am looking for a product I will have to pay to try it ! I have NEVER experienced something like this before and I'm not going to this store again . read more

A special shout out to Jill (supervisor or manager) as today she went above and beyond to help me secure Christmas-like twinkle lights in July for a project. I enjoy shopping here as they have good quality, a large selection of items, good prices (including coupons and post-season discounts), and great customer service which is a winning combination. read more

We all love Hobby Lobby. But, hiring needs improvement. The man getting carts in the parking lot swears the worst profanity at the top of his lungs at cars if they get on the way. The restroom is filthy and the managers sound tired and impatient with customers. read more

Hobby Lobby is like a giant art box! They have everything to make an amazing 4th of July table centerpiece. It's super fun to explore.

I checked out this store over the past weekend - twice actually. My first time in the store, was overwhelming. Its huge and for someone who has never been in there, it is a little intimidating. This store is heaven for anyone who loves Pintrest. It seems they have everything you could ever need to do any project on Pintrest, but then also have the completed projects if you just prefer to buy them without the hassle of doing them. I literally had to walk around the store 3 or 4 times to find what I wanted, and I couldnt find anyone on the floor to help me. Once I knew what I needed to go back for the second trip, it was a little easier, but I would just suggest planning to spend some time in this store if its your first time or if you arent familiar with it yet. The pricing seemed pretty decent, which is always nice. read more

Like most women, I enjoy shopping here way too much. The selection of decor is endless and I could aimlessly walk around here for a good hour. They have great sales and specials, if the item you want is not on sale be sure to pull Up to 40% off coupon on your phone. They are always available. read more

Hobby Lobby does not give teachers any kind of discount with valid teacher ID like Michaels does. Every little bit helps when you are spending your own money to buy things not provided by the district. I was there today to purchase tote bags for my students to help them organize their extended learning materials. The cheapest ones were marked with 2 different prices. The associate helping me said that they would honor the lower price for all of them and to let the person at the register know. They would not honor the lower price. I left without buying anything and probably won't be back. read more