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    Hitto Salon

    4.1 (122 reviews)
    ModerateHair Salons
    Closed 9:30 am - 6:30 pm

    Services - Hitto Salon

    Hair extension coloring

    Hair extension removal

    Hitto Salon Photos

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    Recommended Reviews - Hitto Salon

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    Reviews With Photos

    Urgent Care diagnosis

    I'm giving this 3 stars because the actual haircut was good, but the hygiene standards are a major concern for me. While I was happy with the style, I unfortunately contracted ringworm after my visit. It got bad enough that I had to go to Urgent Care right before Christmas, and I am still in the process of treating it. It has been a difficult recovery that has really impacted my personal life--my wife won't even let me touch her until it's fully gone. Because of this hygiene issue, I won't be returning and will need to find a new salon once I recover.

    Japanese Hair Straightening
    Maha S.

    Trending Services and Precision Haircuts I was surprised this was the only salon in the area with Japanese hair straightening for $350 for my hair length. The process was damaging to my hair but I repaired my hair with weekly masks. I also love coming here for all my haircuts and hair trims. They charge me $45 and it's totally worth it.

    Jamie S.

    AWESOME! Alex and his team did an incredible JOB! Everyone at the Salon was very welcoming! From the moment I emailed the salon we got an appointment right away and then after requesting an earlier appointment Alex immediately changed it to the requested time. My youngest daughter had a trim and style and loved it! Ms. Sarah was so kind and listened to exactly what was asked for once shown a reference picture. My oldest son went for just a trim as well but ended up getting the Japanese straightening treatment and the results were night and day!!!! My son has incredibly course, curly, frizzy hair and has tried EVERY straightener, Brazilian blow out, treatments, etc and NOTHING had worked until NOW. The team was professional and super proficient. When we decided to do the treatment I only assumed it would taken all afternoon but with two guys blow drying and then 2 people straightening, and quickly trimming we were in and out. We will for sure be returning back to Hitto Salon - Thank you so much for putting a smile on my kids face! -Posted pictures of my son- Before and After

    Before Japanese Hair Straightening
    Mau N.

    I took my 14 to niece to get the Japanese hair straightening treatment. The whole team at Hitto was very friendly and professional. The salon was quite busy for a Wednesday afternoon so I would recommend making an appointment. The whole process took about 3 hours, and she was very pleased with the results. I think the pictures speak for themselves. I will update in about a month to show what the hair looks like then.

    Asian Men's Haircut
    Steve Y.

    I've been taking my kids here for over 3 years now and every time they get a great Asian haircut. WAY better then at a regular saloon.

    Uneven, far too long, and just overall messy and unprofessional.

    It's been about 9 months since I got my haircut here for my brother's wedding and I was recently sent a picture taken that same day. The memory of it is honestly embarrassing enough that I felt motivated to make this post nearly a year later. I asked for a 2-block cut and the barber said he knew what I meant without really paying attention to the pictures I shared as a reference. This is what I got. I had to book another appointment with another salon the very next morning before the ceremony just for them to salvage what had been done by Hitto Salon. The staff was friendly enough but the complete lack of attention and care I received from the barber--especially considering the price--makes it extremely hard for me to recommend this place to anybody. In fact, I won't. I'd rather go to Great Clips before coming back here for another haircut.

    Vania W.

    Before you skip this 1-star review thinking it is irrational and emotionally driven, I want to make it clear that my appointment with Hitto Salon was at the end of December 2017. I have had time to clearly and objectively consider my experience and absolutely do not recommend anyone coming here for hair coloring. As a 24 year old Asian female, this was my first time coloring my hair. I decided to find an Asian salon thinking that they would know best how to handle my hair. I saw great reviews for this particular Asian salon and just went straight in asking for an ash blonde balayage. I admit, it was my mistake for not doing enough research, but I did not feel like I needed to given the positive reviews on this page. The first red flag was when Alex and his apprentice bleached my entire head. I felt uneasy, but also assumed that a certified cosmetologist would know more than me in terms of the balayage technique. To this day, Alex blames me for choosing the wrong color and insists that this is the root of my dissatisfaction with the service. Yes, I was very upset when "ash blonde" became "blue" (as you can seen in the pictures), but the real issue here is the fact that Alex has no idea how to properly do balayage. He attempted to put in a gradient effect by dying 1 inch of my roots back to black, but again, that is not what the balayage technique entails. The salon that I went to the next day to fix the damage done at Hitto salon confirmed my suspicions that an ash blonde balayage to my hair should have NEVER involved a full head of bleach. As further testament to the amateur quality of this salon, during the bleaching, I received first degree burns to the back of neck. Alex and his apprentice had left the bleached sections of my head too close together and they were causing a reaction that I could see as smoke coming out of my hair. I have attached pictures of the burns to my neck for anyone who needs more proof. Again, I must reiterate that all botched colors aside, the service that was provided to me was NOT balayage. If I wanted to dye my entire hair the same color, I would have done it myself. I came to a salon because I wanted the natural gradient effect of balayage. I tried to explain this to Alex and he acted like he did not want to touch my hair anymore because it "would not take anymore color." He continued to believe that I just wanted a change in the color of my hair (which is partially true because I wasn't expecting blue hair at my visit), but what I really wanted was BALAYAGE. Finally, he saw that I was noticeably upset and made a last-ditch effort to get me out of the salon by darkening my hair, which essentially turned all my hair gray. Unfortunately, I do not have pictures of my hair previous to the darkening process, but believe me, it was blue. The total for my session was $320. This cost involved a balayage and hair cut. Alex said he was giving me a "discount" because I seemed unsatisfied. The full price, according to him, should have been $400+ because of all the product I had used (ahem, the bleach). By this time, I was the last customer in the store and did not feel comfortable refusing to pay, so I paid them. I even tipped them because I felt uneasy not doing so. I regret paying and have been in a credit card battle with Hitto salon ever since. To all my Asian women out there who think an Asian man will know best how to work with Asian hair, please look elsewhere. This is not the place for you.

    Before & After Japanese Conditioning
    Christine G.

    My niece is Caucasian and has frizzy hair that was botched by a novice barber in Dunn. Hitto Salon-Cary did an excellent job Japanese Conditioning straightening her hair and cleaning/trimming up where the Dunn novice had taken thinning shears too close to the root of her frizzy hair and made the poof worse. Thank you, Alex and everyone else who helped make my niece's hair look so nice.

    I am not one to leave a reviews yet I find myself writing this review for Hitto Salon after a very unpleasant encounter with them. Everyone should really read these one star reviews before getting serviced. My brother came in for a perm in which jazz completely fucked up yet he still charged my brother $120 for the service. I left a bad review (included below) the night he got his hair done and I have since visited the salon and Jazz refunded me the money he charged for the botched job. Throughout the entire encounter with Jazz I did not receive a single apology in any way, shape, or form. I actually got excuses such as how he was really busy so he rushed the job, or how his hair is wavy (that's not that he asked for) and then he even sat there telling me about how he does not care about money. After I left the salon, the owner, Alex Started harassing me through out the day with emails, calls, texted, and even tried to contact me through Venmo to have me remove the review I left. It seems like they do this often to one star reviews, which is probably why they have such a high rating. I find it completely inappropriate for Alex to call me multiple times today, even after I declined the call to have me remove the review so I thought I would post it here as well. The review from google: I would give this place zero starts if I could. My brother had an appointment today (1/2/23) at 2:00pm, we came a few minutes early and jazz still didn't get to my brother until 2:30pm, which was fine. My brother showed him a picture of what he wanted and jazz said the hair in the picture was too short and that he should cut it a bit longer than the picture which we agreed to. Jazz started cutting his hair which seemed fine at first. And then he finished the perm and the hair is STRAIGHT. mind you my brother got a curl perm in which I called ahead that morning asking if it was possible for them to do a curl perm on men's hair at about 3-4 inches and was assured it could be done, which is why we made the appointment with jazz in the first place. He was charged $120 for his cut and perm even though his hair was completely botched, jazz thinned out his hair so much to the point of him having a slight bald spot in the front and he left a mountain of hair uncut in the back and jazz cur his sides too high. Not only that but his hair looks nothing like the picture that was shown at the beginning of the appointment. I'm not exactly sure why he was charged $120 when he left with straight hair that wasn't even to his liking and jazz even had the audacity to ask for a tip. Pictures provided of before, after, and what he asked for. If you can't do something, just say that. Don't waste our time and money.

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    5 years ago

    Business owner information

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    4 years ago

    Have been coming here for 3 years now, some of the best haircuts I've ever gotten, would highly recommend to anyone!

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    4 years ago

    I had my haircut twice, can't complain. But, coloring bit expensive. Hair stylists are professional, licensed.

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    Sorry for the miscommunication, please call Alex for the solution.

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    This is a wonderful place to do hair cut! They do it quick and very professional! I highly recommend Hitto Salon!

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    8 years ago

    The best Asian salon in the triangle area ! I have been to this place for 7 years now. Never disappointed ! Highly recommended !!

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    Page 2 of 4

    Ask the Community - Hitto Salon

    How much does the Japanese straightening cost?

    Audrey, the price for Japanese Hair Straightening starts from $230 depending on the length and the volume of your hair, please call or come to our salon for free consultation. Thanks for your interest!… Read more

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    Review Highlights - Hitto Salon

    Alex did a great job on my color and took his time color correcting till he got it just right.

    Mentioned in 61 reviews

    Read more highlights

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    Hitto Salon - hair - Updated May 2026

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