I had them install some upgrades on my class C minne winnie...got me right in...kept in touch with…read moreme about the install....finished on time too. Did a great job...friendly too. Highly recommend.

I've never purchased or serviced an RV but we did go here to walk the lot and check out travel…read moretrailers. They have a good selection. Beware of the fact that the entire place smells like marijuana. Someone was smoking out back. You may want to avoid unless you are trying to get a contact buzz.

John over in automotive is great guy and knows what he's doing. Great prices and all around great…read morepeople! I only bring my vehicles here to get worked on and I highly recommend!

Fast repair on my camper roof. Will definitely be my number one pick for repairs and parts.read more

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

We met Riley from General RV of Wayland, Michigan a few weeks ago while visiting from Tucson…read more Arizona. We knew exactly what we were looking for and he was able to show us just that. We informed him we were going to the Hershey RV show and since he was going to be there as well he was willing to to meet up with us while we were there. He came to the RV we were looking at, helped us with the purchase and at the price we were looking for! He even offered to follow up with us on his day off when picking up the RV. He was amazing, available and one of the best salesman we have worked with so far and this is our 4th RV! Thank you, Riley for being there for us and not pushing just for the sale. You are the kind of Salesman we look for when purchasing. -The Morton Family

I was really surprised to see some of the negative reviews because that doesn't reflect our…read moreexperience at all. We had an excellent experience from start to finish at Gillette's Interstate RV. Every person we interacted with made the process smooth, comfortable, and genuinely enjoyable. Kyler and Tara in sales were fantastic--low pressure, informative, and never rushed us. They took the time to answer our questions and helped us feel confident in our decision without any pushy sales tactics. Financing was just as positive: friendly, quick, and incredibly easy, with very reasonable interest rates. It took a lot of the stress out of a big purchase. Before we took our new Jay Feather travel trailer home, the service department gave us a thorough, clear walkthrough, making sure we understood everything and felt prepared for our first trip. We absolutely love our new travel trailer and are already counting down the days until we take it out in a couple of months. We highly recommend Gillette's Interstate RV to anyone looking for a knowledgeable, professional, and customer-focused RV dealer!

we just purchased our 2018 Jayco Flight and couldn't have asked for a better experience. jake was…read moregreat to work with, honest and informative. we found exactly what we were looking for and the process was so fast and easy. Great people excellent service!

Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.

Just purchased new RV here, customer service was outstanding, no games. Jeff the owner stayed till…read moreafter 11pm showing us how everything worked so we didn't have to make long drive back to pick it up. Tom our salesmen was no BS, told us straight up the pros and cons of each model and helped us decide, not pushy at all. Highly recommend.

As you can see the bot will respond to this review with the same language as the other poor…read morereviews. We had a great experience the first time we showed interest and went to buy our camper. Salesman was good. Finance guy was good. Hence 2 stars. Even though you don't deserve that. After that this place just decided to be a fucking shit show. I was told to come back once a year and they would service our camper. Funny. I went in today and the service included "walking around and checking out tires" that's literally what I was told. Let's take a step back. It took me 3 months and 3+ phone calls to get our license plate from them. We were cancelled on the day we were supposed to pick up. I am now finding out none of the mentioned serving items initially talked about were provided or will be provided. I am beyond disappointed and it seems everyone else is. I will tell everyone I know interested in buying any rec vehicle to go to ANY other dealership. Shame on you guys.

We had a bad experience with a couple other RV dealers but had a great experience with Camping…read moreWorld Chelsea. Our salesperson Colin went out of his way to help us find exactly what we wanted, at the price we wanted and did everything possible to make sure our trade in process went well. The Sales Manager, Alex was also very accommodating and professional. There were a couple paper work hiccups but he made sure we were compensated fairly for our that. We also needed a quick, last minute repair done last summer when we were out west with our prior RV and found a Camping World that was more than helpful to us. Because of the timing, we had to do the repair ourselves but they made sure we had the correct part and were willing to wait for us to arrive just minutes before they closed. We highly recommend Camping World. Our experience has always been very good.

We decided pretty quickly, in our Columbus, Ohio home that we wanted a particular brand of pop-up…read morecamper. Looking at videos on Youtube I saw several videos by Josh the RV Nerd who is affiliated with Bish RV. One particular video was a model that highly interested in. (Great video by the way) A quick internet search found 3 campers within 300 mile that fit our need. One was Toledo, another near Detroit, and then one at Bish's in Coldwater. We setup a full day Saturday Road Trip to hit all 3 locations. Turns out the camper in Toledo didn't exist, so we called Bish's and verified they had the model we wanted and made an appointment to see it. We arrived one Saturday morning and were greeted by our salesperson. He took the time to thoroughly show us the one we were interested in. He seemed knowledgeable and gave us all the time we needed. After about 30 minutes we walked inside and talked numbers. For most of the pandemic years, 2020 to 2022 campers have sold at the high end of the scale. I was expecting to pay full MSRP on this 2022 model even though it was nearing the end of the model year. The price I was given, was about $2000 less that I was expecting and I considered it to be a reasonable offer. I made it clear we were real customers and going to buy, but I wanted to see the other model in Detroit. We left with a reasonable offer on paper. A few hours later we arrived in Detroit and the model there was a bit more and it was a slightly different model and the one at Bish was better for us. 2 days later I talked to our sales guy and said we wanted that unit. I put a deposit by phone on the credit card and he pretty much took care of all the details. I was paying cash, but needed a week to get the cash, but our sales guy made it happen. About 10 days later we took possession of the new camper at the agreed upon price. Delivery day went pretty good. Finance guy annoyed me a little. I asked for a 30 day or transit tag to get back home to Ohio and was told they couldn't provide one and I didn't need it. We were showed our new camper all setup and ready for inspection. At least 5 or 6 people were picking up campers much more high end than us, so I think we got the new guy who barely knew anything that we didn't about this model. We drove away happy with our new camper, and now 8 months later we are still happy with the purchase.

Tori Hart and the entire Coldwater store, are absolutely terrible at communicating any sort of…read moreinformation. I just needed my deposit refunded and instead of informing how/when/WHERE my money would be refunded, I just get "your refund will be issued by company check". And then nothing after that. This should've refunded back into the bank account it was paid from, but regardless of that, I don't even know where the check was mailed. She doesn't either. Her answer was to call the store. Which I did 10 times and received no answer from any department.

They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The guys at Royal RV have gone above and beyond to get me into the perfect camper. Kolin, Josh, and…read moreTerry made my experience buying from a dealership top-notch, from shopping and looking at options, to financing, to continuing to help me after the purchase was complete. I highly recommend going to see these guys if you are in the market for an RV, I definitely will be back in the future!