The people behind the service desk lack organizational skills. To sum it up. My camper needed…read morewarranty repairs. I live in my camper and scheduled the repairs far out, so I could get it to the shop after camping season. I sent an email to the manager in April, never heard back. When I called 2 months prior to the repair, the manager said he would take care of it. I stopped in 3 weeks prior to drop off. Evidently the manager was no longer there, and never passed along the repair needs. The new person said they would order my replacement recliner so it would be there when I dropped my camper off, and get reimbursed. Not wait for preauthorization. They didn't order it! And when I asked about it when I got there, he could of told me. They didn't tell me they waited over a week to order. They were supposed to have it 2 days, had it 2 weeks! Thankfully someone allowed me to sleep on their couch. Customer service is bad. Horrible Follow up. Horrible communication.

Purchased a used mobile home from Brady in July 2021 when moving from AZ. It has been nothing but a…read moremisrepresented money pit and lies since purchase. Nothing but a hole in floor under the shower where I could see under trailer, most outlets didn't work, no cabinet doors, half finished laundry room and bathroom addition, "new" air conditioning unit doesn't work with freon leak, not painted, deck not sealed, leaking roof, etc, etc. I could list pages of items wrong with this hell hole. I'd assume that if they sell mobile homes this way the RV's would be the same. Scheisters!

After driving back to Ohio on the bone shattering I-75, noticed the smell of propane when we were…read moresetting up camp at East Harbor State Park in Ohio. Called up this camping world and were able to get in two days later. They did an excellent job of diagnosing the leak and correcting it. Was a line that went to our outdoor grill. Looks like we'll be using 2 pound propane tanks as they needed to cap the line. I really appreciated Christina and the team of technicians that worked on our home! Thank you.

Bought a used 5th wheel in December which had been winterized and traded in a travel trailer…read more Encountered water leaks and a bad water heater once we opened it up. I was told that my old travel trailer had busted water lines and they requested $2K to repair. I'm not trying to pass along a bad trailer so I paid it. Camping World refuses to address water leaks and the bad water heater and won't discuss the $2K I gave them. There's a "Camping World Sucks" Social Media page for a reason. Stay away...horrible company to do business with.

Poor quality of work and when the owner was questioned about the job he made excuses about the…read moreemployees and said, "we are not professional caulkers." Ummm, don't offer the service if you aren't going to do it!

My furnace was making a horrible noise. Im a travel nurse so I live in it. I had this company come…read moreand look at it. They first said the wiring was backward. I had no issue last winter. They took the furnace out, brought it back in a few days, said they dusted it. Charged me an obscene amount. It turned on; sounded fine. But the sound was sporadic before. Came home from work, the noise was back and worse! They had to come and get it again, did an actual diagnostic and said it was the blower motor. They had to wait on Jayco to send the repair part, which I said in the beginning it needed to go thru Jayco. Diagnosis so it would be covered under warranty. They brought it back, it wouldn't work. They said they now had to replace the relay. It still didn't work. So they had to order a whole new control panel. Because there was an error. They swapped out the panel, the error was still there. (The furnace was working)I had to suggest they actual call Jayco, they were throwing parts at this point. They tried to reset it. They basically tapped out. Ridiculous! I had to take it to another place to get it reset. I was without a furnace for a whole month, in the dead of winter. I was also in communication with Jayco, they said I had to let them finish the repair. They also redid my invoice and pasted my signature to send to Jayco. You can see the cut lines. Moral of the story if you are in over your head, say something.

Awesome customer service, great prep of my new camper van. John May truly cares about his…read morecustomers.

drov 10 1/2 hours after asking them if the RV was like new he assured me everything was good and…read morethey were going to bring it in the shop and have their tech fix any items that needed attention I paid $65,000 for it got it home observed a shady patch job on the roof toilet and sewer leaks as well when I got a hold of him he told me that I had my chance to inspect it at the lot when I picked it up. Nothing they would do

This young man went above and beyond what he had too. My ac broke he had me up and cool the same…read moreweek. His rates were extremely fair. Thanks once again for going the extra mile. You surely will be successful with service like this.

From the owner: I'm a certified RV technician from R.V.S.A. that is primarily mobile but also has a shop for winter…read morejobs. I'm one of few certified RV technicians in our area that's ready to take on any issue you might have with your RV!

If you're traveling through northern Ohio, save this business in your contacts! My family and I…read morewere traveling from WI to NYS and were in need of a new tire for our Motorhome. Jeff and his team, from first phone call to the end of our time at the shop, where SUPERB and AMAZING!! It felt like we were long time customers of theirs and were treated with kindness and honesty. We're thankful to have found them and were able to continue on our journey with a peace of mind. I would recommend this business to anyone and everyone who is in need of this type of service. Thank you JAM!!!

Worst road service I have ever had. Called out to my truck broke down on the highway. Tech used…read morethe wrong parts( used threaded hose barb to fix a rubber hose) to fix my truck resulting in another break down for the same issue 2 hours after it was back on the road. 700 dollars and a tow bill for a 5 dollar part.