1. Waterville Import Auto Service

    1. Waterville Import Auto Service

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    Waterville, OH

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    Waterville Import Auto Service

    5.0 (3 reviews)
    Closed Closed

    Services - Waterville Import Auto Service

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

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    Varsity Motors

    Varsity Motors

    2.3
    (3 reviews)

    If I can put a zero star rating I would. This shop is the…read morelocation for catstrap.net they sell products to protect your catalytic converter. They have a money back guarantee that is posted on their website. I didn't want the product because it failed to work. I returned it letting the Tom know why and he said ok in the email. Once he got the part back he said no money back. So, not only did their product not work, but he stole a few 100 dollars from me.

    Tom Birsen, the owner, couldn't change a light bulb let alone my daughters oil in her car. He…read morebroke the oil filer cap in several pieces then tried to piece it together just laying it on the engine. He left off the PCV hose which made it run rough. He over filled the engine by about 2 quarts and left the cap off the brake reservoir. Thank goodness I didn't asked him to rotate the tires. When I called him then next day, I asked him how he could let a car go out of his shop like this. He admitted to doing the damage and said he just forgot. Forgot my foot. My wife and daughter took the car there and he was figuring on major repair down the road. I talked to many people that have had to even take him to court because of damage he did to their cars and even delivery trucks. Then he's got the nerve to send me a foul and vulgar letter in the mail. I posted it and faxed it to everyone I could. He has been dropped from the Chamber of Commerce and soon from the BBB. Do yourself a BIG favor - DON'T GO TO VARSITY MOTORS!

    Waterville Import Auto Service - autorepair - Updated July 2026

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