If I could have left 6/5 stars for a review, I would have. Ihab at Toledo Auto Group is…read moreamazing-he's patient, worked the deal perfectly, even bumped up my trade-in value. When my new truck started misfiring a few days in, he jumped right on it and got everything fixed, no hassle. Worth every mile, I'll be back. Genuine people here who understand reality can be harsh. Thank you Ihab, the truck is amazing.

I've never met a more genuine pair of car salesman. They listened to our needs, were not pushy,…read morecared for our children during the process by bringing them snacks and letting them play in the playroom. it's a small, family business doing things right and we were at complete peace moving forward with the purchase of this car (which was in tip-top shape by the way). these guys are doing business the right way. go see them!

I would highly recommend this place for purchasing a car. They were absolutely wonderful to work…read morewith, no pressure of car salesman, and let you test drive by yourself. The cars are very emaculate as well as the establishment. I would definitely travel again to buy from them in the future. Very IMPRESSED!!!! Thanks to all for my new car!

ON 10/03 I go back to the NOT so nice car company. I asked to see several other vehicles that I…read morefound online. I had a specific SUV that I was looking for to meet my needs. V6, tow package and low miles. I looked at a few that I had on my list. No effort by the salesman was made to suggest or show me what I was looking for. I asked to see the last one on my list and the salesman said, O this is your vehicle! It met my needs in terms of what I needed. I took it for drive and looked it over thoroughly. I noticed some surface scratches that were very noticeable. At that time the Owner of the Nice Car Company was nearby, and I asked if I could have the scratches buffed out since I really liked that SUV. He said sure we can do that, just mention it to your salesman. Point being, even the owner knew I was SERIOUS about this SUV. I tell my salesperson that this is the one and he says lets go up front to the office and write it up. He writes up the "Vehicle Purchase Order" that I Sign and He signs. I ask if Tuesday 10/6 will give them enough time to get the scratches buffed out as I'll need to get the money together and make arrangements to come back and pick it up. The salesperson says, o yes. He swiftly takes the signed copy, and I am left with my copy of the Vehicle Purchase Order. I go on my way. Tuesday 10/6 is the day stated for delivery. I have not received any phone call or warning of any issues. Tuesday my husband and I leave work early as he will drive my current car home after I pick up my, NEW TO ME SUV! I have a check in hand for the agreed amount on the paperwork. I have also finalized my plans for the upcoming weekend since we will be using the New Vehicle for travel. I walk into the Nice Car Company and ask for the salesperson, and I am greeted with the response of, O he is probably hiding. Kind of odd for a salesman who is about to collect a check! My salesperson comes out and says we have a problem. Another salesperson sold my SUV and delivered it. They no longer have it. I have no words as I was not sure what would come out of my mouth at that point. MY husband asks, WHY didn't you call her before we came all the way out here? The salesperson turns his back to me and looks at my husband and says, she was still undecided on that one!!! This was a flat out lie. As stated, I signed a Vehicle Purchase Order. Mr. Salesperson says we will make it right and get you something better. On my way home, he calls and makes me an offer on a different but newer SUV, HOWEVER they want more money from me for it. MY response, absolutely NOT, if you can't give me a deal for what is on this check than that is not an option. He says he will check with his boss. he calls me back and NOPE can't sell me that DEAL for that amount, even though they screwed up the first deal and my entire upcoming planned weekend. SO, I call back on Monday 10/12. Surely that is enough time to find a deal to compensate for their screw up. NOW I get the cold shoulder! Now I am being told THEY will call me when they find something. So today 10/14 and not one call or offer or question or apology. I have concluded the Nice Car Company of Ottawa Lake Michigan has NO Integrity. Please beware!

Just bought a car from them and they are absolutely amazing. They worked with me and my credit…read moreissues. It was truly a very pleasant experience overall. My car didn't come with a key fob and I talked to Tom and he was able to get me one free of charge. It was just truly an amazing experience and I highly recommend going to them for any car needs.

I've bought 2 cars from tom cater auto sales. Melissa was great to work with. She helped me…read moretransport my new car to my house and went the extra mile. 10/10 recommend these guys!

i love this dealership they work with people they sale good cars they never fail me i bought 2…read morecars and my dad bought one and about to make my fourth purchas check them out!!!

From the owner: Victory Auto Mall is your trusted used car dealer in Toledo, OH! Whether you're shopping for your…read morefirst car or your tenth truck, our experts provide outstanding service in a no-pressure environment. Our only goal is to find a great vehicle that matches your lifestyle and serves you well for years to come. Victory Auto Mall has established an exemplary reputation in our community by demonstrating trust and transparency in everything we do. Our top priority is helping you get the vehicle you want at a price you want to pay, so we offer in-house financing for all purchases. We even help people with no credit and bad credit roll away with vehicles they love. If you need a quality used car, visit Victory Auto Mall today.

Steve Taylor wants to sell you a Kia then fail to service it properly and cause more damage…read more Completely incompetent techs,!not mechanics...techs. Don't believe I saw an ASE certification in the service department. Read the reviews. Look them up on the BBB's website. They failed and have been taken to court quite a few times for negligence and fraud.They deserve NO stars.

I purchased my car a year ago through Chris Molnar and he was amazing! Through the year I had to…read morereplace my rear tires twice and when my boyfriend was replacing my rear brakes he noticed my rear lower control arm was completely bent, which looked like it caused from a tow truck latched onto it(before i got the car). This was most likely causing the balding of my rear tires. I made an appointment with the Taylor Kia service department because it said it was covered under my warranty. We dropped my car off Wednesday night for the appointment on Thursday at 7:30am. We received a call Thursday asking what needed looked at and they said they would let us know what was going on when looked at. We called multiple times and left multiple voicemails but no one responded for 4 days. I reached out to my customer service rep and was told they would find out but after I texted back I didn't hear anything more. They finally called today and said we could pick it up and that the part wasn't covered because it didn't fail but was user fault so I would be required to pay the diag fee($234). Absolutely do not recommend getting anything done here ever!!

Mark was AMAZING to work with! My Dad and I drove from Michigan to purchase a vehice from Mark and…read morethe car is STUNNING!! Go see him, you won't be disappointed!

Dont trust this dealership mark owner sells cheap vehicles i bought a 2008 chevy truck 3 months…read moreinto my $16000 truck already had to pay out $1200 in 2 axles 1 hub assembly tire almost fell off with my kids in car and now my 4x4 went out while driving slid into ditch had to be towed out all i asked if he would reimburse he laughed said i should of bought a $50,000 truck really be careful this guy is a crook my brother bought a diesel truck 400 miles he put on it and overheating turned out it had a crack block truck is junk 400 miles $10,000 down the drain dont buy anything from this guy

I helped my daughter get a car here over the winter after her car was totalled. The car had a…read moreslight problem after she got it, nothing serious after a few days. They took care of the problem. Anything can happen with a used car and the fact that they took care of it was good.

I was sold a car advertised as a clean title. I was even given a clear Ohio title . we were in a…read morecar accident and when the insurance ran their report it came back as a branded title insurance loss a few months before we bought the car. Not sure how I have a clean Ohio title and we lost money on our payout for our total loss because of this . I'm pretty sure this is illegal

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.