We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away

pulled my truck out the mud from the back in 4w broke my differential and fails to give me his…read moreinsurance after he damaged my vehicle.

From the owner: We are a locally owned and operated tow company we are open 24/7 365 we do flatbed towing lockouts…read morefuel deliveries jump starts we are able to haul motorcycles in any other Towing needs we are tow service that cares about the customers and getting them and their vehicles safely to their destination we also are able to do jumpstarts and lock outs on semis and other heavy equipment

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable

I had an amazing experience the first time i needed help with my car. This time around when my car…read moreneeded work the price was crazy huge and being a single mom with one income things get rough for me. I spent all of 2024 getting new tires and dealing with tire issues. I brought my car to Fitchs early December because I had to wait a week due to their availability. That was fine because I felt like I could rely on them and still my car was going to get done right. after 3 weeks of me saving I go and pay my $840 bill only to come the next day to pick up my car and it has a flat tire and the tire is not a brand that I have ever purchased. Randy had nothing to say and basically told me it was my fault for bringing my car in with a flat tire but I assure it was not considering the tire that was flat was not a brand that I've ever purchased. Even with my proof of my tire purchases throughout the year, He refused to help me with the tire situation or give me a refund of some sort. my kids Christmas was ruined because of this and more stress was put on me as a hard working single mom. I will never use this shop again!

Great prices and amazing employees if you are looking for a place to get your vehicle fixed…read moredefinitely go here. The employees are very helpful and friendly. If you have any questions about your vehicle the staff help you. They get things done right. Everyone makes mistakes sometimes but if they make a mistake they happily fix it. If you need to get your car fixed book an appointment soon !

This is the only place I will take my car for repair or upkeep. They are very honest and reliable…read more I remember when my mother was alive I took her car in for repair and I went to pay for it and they told me it was free because it was still under warranty and I had no idea. This is a place you can trust they're not going to take advantage of you. I won't go any place else!! They are very conscious of the work and very experienced!

From the owner: For over 22 years, courtesy auto repair plus has been servicing the…read moreautomotive repair needs of Tiffin Ohio and the surrounding communities. We service all makes and models foreign and domestic,cars and trucks.