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Hiroki Piano Service

5.0 (11 reviews)
Closed • Closed

Services - Hiroki Piano Service

Piano maintenance

Piano repair

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4 months ago

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1 year ago

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4 years ago

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3 years ago

Very committed and skillful. Great quality and value and service - would not hesitate to call again.

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7 years ago

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Hiroki U.

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3 years ago

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6 years ago

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5 years ago

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8 years ago

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11 years ago

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9 years ago

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Review Highlights - Hiroki Piano Service

“Hiroki-san was very courteous and quick in his email replies to book an appointment.”

Mentioned in 2 reviews

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The Piano Movers - Adding blankets

The Piano Movers

(2 reviews)

Central Lonsdale

The Piano Movers, Tom and crew are crooks!!!! They steal and damage goods, and overcharge. I…read morehave heard other reports same. They are not licensed movers and I welcome others to join me in a class action law suit. These are the worst movers I have ever experienced and I am still upset about the theft and damages, and the amount of money I paid, and there break time travelling between two jobs, plus driving away with my property in a private car. Leaving truck unattended and not working or assisting with additional packing, or providing boxes when requested prior to move time. I am looking for class action, small claims or probono lawyer. There is one good review written by Tom himself. They damaged other peoples property along with stealing many items, going between two moves in a monster dirty truck. I am going to seek legal advise and recommend others join. Is this work address shared accommodation, in an old apartment building on 15th Street. Do they park the truck where Marine Drive and Keith join? I want my belongings returned, and damages compensated. They can't find a job so steal from the public. These are criminal offenses. The Piano Movers 250 15th Street East, 42 North Vancouver, BC V7L2R4 604-500-3484 (An old apartment building living with shared accommodation, stealing from the public.) Tom should be charged under the criminal code and spend some time in jail!!!

If you know anything about pianos, you know they're hard to move. And probably all of us have seen…read morethat old Laurel & Hardy short where they try to move a piano up a long flight of stairs, hilarious. These guys, and when I say 'these guys' I mean Tom and his crew from the North Van office of The Piano Movers, did an amazing job. They showed up when they said they would, they brought everything they needed to protect the piano (first a layer of clear plastic cling wrap to protect the finish of the piano, next came the thick moving blankets and finally another covering of cling wrap to hold everything in place). Tom and two of his helpers quickly packed up the piano and had it out to their truck in less than 10 minutes. All the guys were friendly and helpful and exactly what you want when you want a piano mover. They moved with an almost military precision and when it comes to something as delicate as a piano, that's exactly what you need. Highly recommended.

Nicole Alosinac Luthiery

Nicole Alosinac Luthiery

(11 reviews)

Hastings-Sunrise

I've had Nicole work on 3 different electrics and an accoustic for me, and the results have always…read morebeen fantastic. She is a craftsperson not "just" a tech, skilled and knowledgeable in instrument building and repair, and intent on figuring out what you want, for the way you play your guitar. Super friendly, honest, and has always finished the job when she said she would. She quotes up front and has always hit the quotes she's given me. While her work doesn't come cheap, it shouldn't. I've used a few people around town, but Nicole is the only one I recommend with no hesitation.

For over 2 years I took all my gypsy jazz (GJ) and electric guitars to Nicole and she was…read moreexcellent. Then the quality of the work started dropping dramatically, having to take them back repeatedly for poor work. Some examples. She did a complete re & re of a fretboard on one of my GJ guitars as the truss rod had an issue. The work was great although costly. A few months later frets 7 - 11 on the high E string only were bottoming out. Not just buzzing. After waiting many weeks I was told it was "ready". I arrived and was told that the "only way" to fix this problem was to put shims under the bridge upon which she just gave me several shims without doing the job herself. If she had done that herself she would have found that that would not have fixed the problem at all. The fretboard needs a complete refret and sanding/leveling costing me another $600 on top of the over $1,000 I paid her. The last straw was when she worked on my 1964 modded Telecaster including a rewiring of the pick ups. After picking up the guitar I found that all the pick ups were hot no matter which one was selected. Upon picking it up again post fix, I was told that the issue was "my fault", was verbally abused and it was clear Nicole was not going to take any responsibility for her poor work. I then bit my tongue, took my guitar and upon leaving heard her yelling as I was walking out the door "I have a long list of customers who know what they are doing". Nicole, it's not my job to know how to fix guitars. That's your job.

Hiroki Piano Service - pianoservices - Updated October 2026

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